Post job

Pc deployment technician vs desk support technician

The differences between pc deployment technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc deployment technician and a desk support technician. Additionally, a pc deployment technician has an average salary of $46,198, which is higher than the $40,715 average annual salary of a desk support technician.

The top three skills for a pc deployment technician include desktop support, windows xp and asset management. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Pc deployment technician vs desk support technician overview

PC Deployment TechnicianDesk Support Technician
Yearly salary$46,198$40,715
Hourly rate$22.21$19.57
Growth rate10%10%
Number of jobs68,614130,485
Job satisfaction--
Most common degreeAssociate Degree, 50%Bachelor's Degree, 48%
Average age4242
Years of experience22

Pc deployment technician vs desk support technician salary

Pc deployment technicians and desk support technicians have different pay scales, as shown below.

PC Deployment TechnicianDesk Support Technician
Average salary$46,198$40,715
Salary rangeBetween $34,000 And $62,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between pc deployment technician and desk support technician education

There are a few differences between a pc deployment technician and a desk support technician in terms of educational background:

PC Deployment TechnicianDesk Support Technician
Most common degreeAssociate Degree, 50%Bachelor's Degree, 48%
Most common majorComputer Information SystemsBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Pc deployment technician vs desk support technician demographics

Here are the differences between pc deployment technicians' and desk support technicians' demographics:

PC Deployment TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 91.9% Female, 8.1%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.9% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc deployment technician and desk support technician duties and responsibilities

Pc deployment technician example responsibilities.

  • Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
  • Used SCCM to perform the imaging process and distribution of applications to workstations.
  • Have a good understanding of TCP/IP.
  • Verify PCs are returned with appropriate components.
  • Repair PCs, programme databases and maintain those databases.
  • Perform software upgrades, patch management, and remote assistance through Microsoft SCCM.
  • Show more

Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
  • Show more

Pc deployment technician vs desk support technician skills

Common pc deployment technician skills
  • Desktop Support, 12%
  • Windows XP, 8%
  • Asset Management, 8%
  • Remedy, 7%
  • New PC, 6%
  • Troubleshoot, 4%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

Browse computer and mathematical jobs