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Pc deployment technician vs desktop support technician

The differences between pc deployment technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc deployment technician and a desktop support technician. Additionally, a pc deployment technician has an average salary of $46,198, which is higher than the $41,792 average annual salary of a desktop support technician.

The top three skills for a pc deployment technician include desktop support, windows xp and asset management. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Pc deployment technician vs desktop support technician overview

PC Deployment TechnicianDesktop Support Technician
Yearly salary$46,198$41,792
Hourly rate$22.21$20.09
Growth rate10%10%
Number of jobs68,614108,944
Job satisfaction-1
Most common degreeAssociate Degree, 50%Bachelor's Degree, 46%
Average age4242
Years of experience22

Pc deployment technician vs desktop support technician salary

Pc deployment technicians and desktop support technicians have different pay scales, as shown below.

PC Deployment TechnicianDesktop Support Technician
Average salary$46,198$41,792
Salary rangeBetween $34,000 And $62,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between pc deployment technician and desktop support technician education

There are a few differences between a pc deployment technician and a desktop support technician in terms of educational background:

PC Deployment TechnicianDesktop Support Technician
Most common degreeAssociate Degree, 50%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Information Systems
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Pc deployment technician vs desktop support technician demographics

Here are the differences between pc deployment technicians' and desktop support technicians' demographics:

PC Deployment TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 91.9% Female, 8.1%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.9% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc deployment technician and desktop support technician duties and responsibilities

Pc deployment technician example responsibilities.

  • Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
  • Used SCCM to perform the imaging process and distribution of applications to workstations.
  • Have a good understanding of TCP/IP.
  • Verify PCs are returned with appropriate components.
  • Repair PCs, programme databases and maintain those databases.
  • Perform software upgrades, patch management, and remote assistance through Microsoft SCCM.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Pc deployment technician vs desktop support technician skills

Common pc deployment technician skills
  • Desktop Support, 12%
  • Windows XP, 8%
  • Asset Management, 8%
  • Remedy, 7%
  • New PC, 6%
  • Troubleshoot, 4%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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