Post job

Pc deployment technician vs services desk technician

The differences between pc deployment technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc deployment technician and a services desk technician. Additionally, a pc deployment technician has an average salary of $46,198, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for a pc deployment technician include desktop support, windows xp and asset management. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Pc deployment technician vs services desk technician overview

PC Deployment TechnicianServices Desk Technician
Yearly salary$46,198$42,123
Hourly rate$22.21$20.25
Growth rate10%10%
Number of jobs68,614145,853
Job satisfaction--
Most common degreeAssociate Degree, 50%Bachelor's Degree, 46%
Average age4242
Years of experience22

Pc deployment technician vs services desk technician salary

Pc deployment technicians and services desk technicians have different pay scales, as shown below.

PC Deployment TechnicianServices Desk Technician
Average salary$46,198$42,123
Salary rangeBetween $34,000 And $62,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between pc deployment technician and services desk technician education

There are a few differences between a pc deployment technician and a services desk technician in terms of educational background:

PC Deployment TechnicianServices Desk Technician
Most common degreeAssociate Degree, 50%Bachelor's Degree, 46%
Most common majorComputer Information SystemsInformation Technology
Most common collegeCarnegie Mellon UniversityUniversity of Pennsylvania

Pc deployment technician vs services desk technician demographics

Here are the differences between pc deployment technicians' and services desk technicians' demographics:

PC Deployment TechnicianServices Desk Technician
Average age4242
Gender ratioMale, 91.9% Female, 8.1%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.4% Asian, 10.9% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc deployment technician and services desk technician duties and responsibilities

Pc deployment technician example responsibilities.

  • Manage a team of 8 to 15 technicians on conversion day; troubleshoot hardware and software issues.
  • Used SCCM to perform the imaging process and distribution of applications to workstations.
  • Have a good understanding of TCP/IP.
  • Verify PCs are returned with appropriate components.
  • Repair PCs, programme databases and maintain those databases.
  • Perform software upgrades, patch management, and remote assistance through Microsoft SCCM.
  • Show more

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Pc deployment technician vs services desk technician skills

Common pc deployment technician skills
  • Desktop Support, 12%
  • Windows XP, 8%
  • Asset Management, 8%
  • Remedy, 7%
  • New PC, 6%
  • Troubleshoot, 4%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

Browse computer and mathematical jobs