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Production support technician vs computer support technician

The differences between production support technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a computer support technician. Additionally, a production support technician has an average salary of $57,726, which is higher than the $41,852 average annual salary of a computer support technician.

The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a computer support technician are customer service, technical support, and computer support.

Production support technician vs computer support technician overview

Production Support TechnicianComputer Support Technician
Yearly salary$57,726$41,852
Hourly rate$27.75$20.12
Growth rate10%10%
Number of jobs162,450121,180
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does a production support technician do?

Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.

What does a computer support technician do?

A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.

Production support technician vs computer support technician salary

Production support technicians and computer support technicians have different pay scales, as shown below.

Production Support TechnicianComputer Support Technician
Average salary$57,726$41,852
Salary rangeBetween $33,000 And $98,000Between $34,000 And $51,000
Highest paying CityJersey City, NJLompoc, CA
Highest paying stateNew JerseyCalifornia
Best paying companyJefferiesLawrence Livermore National Laboratory
Best paying industryManufacturingManufacturing

Differences between production support technician and computer support technician education

There are a few differences between a production support technician and a computer support technician in terms of educational background:

Production Support TechnicianComputer Support Technician
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 46%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Production support technician vs computer support technician demographics

Here are the differences between production support technicians' and computer support technicians' demographics:

Production Support TechnicianComputer Support Technician
Average age4242
Gender ratioMale, 79.2% Female, 20.8%Male, 83.2% Female, 16.8%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support technician and computer support technician duties and responsibilities

Production support technician example responsibilities.

  • Used SQL to troubleshoot database problems and report the problems to the appropriate development team.
  • Convert company intranet site from .asp to SharePoint.
  • Audit for compliance and control of procedures/records per ISO safety standards.
  • Perform installations, modifications, repairs PC peripheral devices & Verari products.
  • Prepare test environment and test data for various testing purposes using DB2 utilities.
  • Perform yearly VPP audit evaluations and write the facility's OSHA VPP annual report.
  • Show more

Computer support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Used and become familiar with LINUX network file system.
  • Used Linux operating system to recover data from hard drives.
  • Support & troubleshoot VPN, Internet connections, email, browser and OS errors.
  • Network troubleshooting (proxy setting, TCP/IP configuration, DNS servers, etc . )
  • Install and configure new office computers to connect to the office network and the Internet via TCP/IP.
  • Show more

Production support technician vs computer support technician skills

Common production support technician skills
  • Troubleshoot, 12%
  • POS, 7%
  • SQL, 6%
  • Technical Support, 6%
  • Windows, 6%
  • PC, 5%
Common computer support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Computer Support, 7%
  • Desk Support, 4%
  • Mac, 4%
  • Computer System, 4%

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