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The differences between production support technicians and computer support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a computer support technician. Additionally, a production support technician has an average salary of $57,726, which is higher than the $41,852 average annual salary of a computer support technician.
The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a computer support technician are customer service, technical support, and computer support.
| Production Support Technician | Computer Support Technician | |
| Yearly salary | $57,726 | $41,852 |
| Hourly rate | $27.75 | $20.12 |
| Growth rate | 10% | 10% |
| Number of jobs | 162,450 | 121,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
Production support technicians and computer support technicians have different pay scales, as shown below.
| Production Support Technician | Computer Support Technician | |
| Average salary | $57,726 | $41,852 |
| Salary range | Between $33,000 And $98,000 | Between $34,000 And $51,000 |
| Highest paying City | Jersey City, NJ | Lompoc, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Jefferies | Lawrence Livermore National Laboratory |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a production support technician and a computer support technician in terms of educational background:
| Production Support Technician | Computer Support Technician | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 46% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between production support technicians' and computer support technicians' demographics:
| Production Support Technician | Computer Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 79.2% Female, 20.8% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |