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Production support technician vs network support technician

The differences between production support technicians and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a network support technician. Additionally, a production support technician has an average salary of $57,726, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Production support technician vs network support technician overview

Production Support TechnicianNetwork Support Technician
Yearly salary$57,726$48,622
Hourly rate$27.75$23.38
Growth rate10%5%
Number of jobs162,450120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Average age4243
Years of experience22

What does a production support technician do?

Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Production support technician vs network support technician salary

Production support technicians and network support technicians have different pay scales, as shown below.

Production Support TechnicianNetwork Support Technician
Average salary$57,726$48,622
Salary rangeBetween $33,000 And $98,000Between $38,000 And $61,000
Highest paying CityJersey City, NJTroy, NY
Highest paying stateNew JerseyRhode Island
Best paying companyJefferiesMicrosoft
Best paying industryManufacturingTechnology

Differences between production support technician and network support technician education

There are a few differences between a production support technician and a network support technician in terms of educational background:

Production Support TechnicianNetwork Support Technician
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Production support technician vs network support technician demographics

Here are the differences between production support technicians' and network support technicians' demographics:

Production Support TechnicianNetwork Support Technician
Average age4243
Gender ratioMale, 79.2% Female, 20.8%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage11%9%

Differences between production support technician and network support technician duties and responsibilities

Production support technician example responsibilities.

  • Used SQL to troubleshoot database problems and report the problems to the appropriate development team.
  • Convert company intranet site from .asp to SharePoint.
  • Audit for compliance and control of procedures/records per ISO safety standards.
  • Perform installations, modifications, repairs PC peripheral devices & Verari products.
  • Prepare test environment and test data for various testing purposes using DB2 utilities.
  • Perform yearly VPP audit evaluations and write the facility's OSHA VPP annual report.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Production support technician vs network support technician skills

Common production support technician skills
  • Troubleshoot, 12%
  • POS, 7%
  • SQL, 6%
  • Technical Support, 6%
  • Windows, 6%
  • PC, 5%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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