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The differences between production support technicians and production supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a production support. Additionally, a production support technician has an average salary of $57,726, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a production support are java, unix, and troubleshoot.
| Production Support Technician | Production Support | |
| Yearly salary | $57,726 | $49,480 |
| Hourly rate | $27.75 | $23.79 |
| Growth rate | 10% | 10% |
| Number of jobs | 162,450 | 117,902 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 53% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
Production support technicians and production supports have different pay scales, as shown below.
| Production Support Technician | Production Support | |
| Average salary | $57,726 | $49,480 |
| Salary range | Between $33,000 And $98,000 | Between $26,000 And $92,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Jefferies | Bloomberg |
| Best paying industry | Manufacturing | - |
There are a few differences between a production support technician and a production support in terms of educational background:
| Production Support Technician | Production Support | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support technicians' and production supports' demographics:
| Production Support Technician | Production Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 79.2% Female, 20.8% | Male, 64.8% Female, 35.2% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |