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The differences between production support technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support technician and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $57,726 average annual salary of a production support technician.
The top three skills for a production support technician include troubleshoot, POS and SQL. The most important skills for a technician support team leader are customer service, printers, and desktop support.
| Production Support Technician | Technician Support Team Leader | |
| Yearly salary | $57,726 | $88,988 |
| Hourly rate | $27.75 | $42.78 |
| Growth rate | 10% | 10% |
| Number of jobs | 162,450 | 142,576 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 56% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production Support Technicians ensure the availability of the materials needed for production. Besides putting preventative maintenance techniques into practice and ensuring that the factory remains safe for each worker, production support technicians also identify faults and troubleshoot where possible. They inspect machinery and update the workers and management about the faults. Also, production support technicians analyze products and performance and then make the right recommendations. Moreover, they ensure that the staff members remain updated about the safety and health regulations.
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
Production support technicians and technician support team leaders have different pay scales, as shown below.
| Production Support Technician | Technician Support Team Leader | |
| Average salary | $57,726 | $88,988 |
| Salary range | Between $33,000 And $98,000 | Between $64,000 And $122,000 |
| Highest paying City | Jersey City, NJ | San Mateo, CA |
| Highest paying state | New Jersey | New York |
| Best paying company | Jefferies | Chevron |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a production support technician and a technician support team leader in terms of educational background:
| Production Support Technician | Technician Support Team Leader | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production support technicians' and technician support team leaders' demographics:
| Production Support Technician | Technician Support Team Leader | |
| Average age | 42 | 42 |
| Gender ratio | Male, 79.2% Female, 20.8% | Male, 73.9% Female, 26.1% |
| Race ratio | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.8% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |