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Professional Services Project Manager
Alderson James
Project manager job in New York, NY
On behalf of our fast growing Fintech SAAS client based in the US, we are recruiting an experienced professional services projectmanager to lead client implementation and change projects across our global customer base. You'll be a central figure in our post-sales lifecycle - working directly with clients, internal teams, and senior leadership to ensure successful onboarding and platform adoption.
You'll manage multiple complex projects, aligning commercial goals, resource allocation, and client satisfaction. The role sits within our Client Delivery function and will report into the Director of Professional Services or Chief Customer Officer, depending on team structure.
This is a highly visible, client-facing role with direct impact on our ability to scale, reduce churn, drive expansion revenue, and increase NDR (Net Dollar Retention). If you're passionate about delivery excellence, building client relationships, and making a tangible difference - this role is for you.
Key Responsibilities
Client Delivery Leadership
Manage the end-to-end delivery of complex client implementation and onboarding projects across private equity and fund administration clients.
Establish project governance, RACI, milestones, and delivery metrics in alignment with client and internal teams.
Own the delivery relationship with client stakeholders, including PMs, operational leads, and C-suite sponsors.
Ensure client projects are delivered on time, on budget, and to defined scope - balancing commercial constraints and technical realities.
Maintain regular cadence of project status reporting, risk assessments, budget tracking, and steering committee updates.
Build clear and structured implementation plans aligned to internal frameworks and delivery playbooks.
Proactively manageproject risks, scope creep, resourcing gaps, and client blockers, escalating appropriately and ensuring resolution.
Internal Execution & Stakeholder Management
Coordinate cross-functional teams including Solution Consulting, Product, Engineering, Support, and Commercial to ensure seamless delivery.
Create and maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and maintain clear internal documentation and decision logs.
Provide structured handovers to post-implementation teams including Support and Customer Success.
Lead internal delivery retrospectives and support continuous improvement of delivery methodologies.
Ensure all project documentation is completed in accordance with internal QA, compliance, and financial standards.
Commercial & Strategic Outcomes
Monitor delivery gross margin, resource utilization, and contract delivery efficiency.
Support upsell and renewal efforts by creating trusted relationships and identifying future needs.
Influence NDR by reducing implementation drag and improving client time-to-value.
Contribute to internal tools, templates, onboarding guides, and delivery KPIs.
Act as a delivery advisor in key client meetings, investor sessions, or partner calls where needed.
About You
You're an experienced project leader with a track record of delivering high-impact technology implementations. You understand Professional Services in a B2B SaaS or FinTech environment and can balance delivery detail with big-picture client value. You're energized by solving problems, aligning people, and delivering results.
Required Experience & Skills
5-8 years of experience in client-facing SaaS or FinTech projectmanagement, preferably in enterprise or mid-market implementations.
Deep experience managing multiple simultaneous delivery workstreams across global time zones.
Strong communication and stakeholder management skills - including the ability to influence senior external clients and internal leadership.
A structured and proactive approach to delivery - confident with budgets, timelines, risks, and governance.
Demonstrated ability to lead remote, cross-functional teams and resolve delivery blockers.
Familiarity with client onboarding in regulated or complex environments (e.g. financial services, enterprise software).
Solid working knowledge of project tools (e.g. Microsoft Project, Azure DevOps, Excel, Outlook).
Bachelor's degree required. PMP, PRINCE2, or Agile certifications strongly preferred.
Nice to Have
Experience in private equity, venture capital, or fund administration technology.
Working knowledge of client lifecycle metrics: time-to-value, NDR, churn, CSAT.
Ability to interpret commercial contracts (e.g. SoWs) and manage delivery to contractual obligations.
Experience contributing to the development of internal project methodologies or playbooks.
Key Performance Indicators (KPIs)
You will be evaluated on:
Project Delivery Success Rate: % of projects delivered on time, on budget, and in scope.
Client Satisfaction: CSAT score at go-live and client feedback during delivery.
Delivery Gross Margin: Profitability of assigned implementation projects.
Time-to-Live: Duration from project kickoff to successful go-live.
Expansion Opportunities: Contribution to NDR through client trust and upsell enablement.
Risk Management: Timeliness and accuracy of risk mitigation and issue resolution.
Internal Quality: Documentation, collaboration, and alignment to delivery standards.
$99k-133k yearly est. 2d ago
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Creative Project Manager
Kellymitchell Group 4.5
Project manager job in New York, NY
Our client is seeking a Creative ProjectManager to join their team! This position is located in New York, New York.
Prioritize, plan, and manage the workflow of multiple simultaneous projects across different lines of business
Act as a strategic connector, leveraging knowledge of business objectives, strategy, creative, design, and production to ensure clear and effective communication among all teams
Foster strong collaboration across cross-functional departments to drive alignment and ensure smooth project execution
Partner with external agencies to support promotional, creative, and marketing initiatives for key consumer programs
Communicate priorities, risks, timelines, and solutions to senior leadership and internal stakeholders with clarity and confidence
Provide constructive feedback during creative and project review sessions to ensure final outputs meet expectations and requirements
Assess project impacts and recommend alternative plans when timelines, milestones, or business needs shift
Manage and negotiate project timelines, resources, and budgets, ensuring expectations are aligned and all deadlines are achieved
Desired Skills/Experience:
Bachelor's degree in Marketing, Communications, Advertising, Business, or a related field or equivalent experience
6+ years of projectmanagement experience within an internal or external creative, marketing, or advertising agency
Proven ability to manage large-scale, matrixed projects with budgets exceeding $2.5M
Hands-on experience delivering integrated marketing campaigns across print, digital, web, paid media, promotions, TV, video, and/or radio
Strong leadership skills, with the ability to guide cross-functional teams, drive idea generation, and evaluate creative concepts
Exceptional relationship-building skills and a collaborative, team-oriented mindset
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, deadline-driven environment
Adept in crisis management, problem-solving, and navigating changing priorities with composure
Outstanding communication abilities, including written, verbal, and presentation skills
Advanced creative projectmanagement skills, with a deep understanding of marketing strategy, creative workflows, and print/digital production processes
Ability to build trust, manage expectations, and maintain strong client service standards in a marketing or creative environment
Demonstrated success partnering with marketing, design, agency, and production teams to direct creative development and deliver high-quality campaign output
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $30.00 and $43.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$30-43 hourly 4d ago
Project Manager - Campaign Management
Tandym Group
Project manager job in New York, NY
An entertainment organization in New York City is looking to add a new ProjectManager - Campaign Management to their growing team in Manhattan.
About the Opportunity:
Assignment Length: Ongoing (possible extension)
Schedule: Monday to Friday
Hours: 9am to 5pm (Flexible start time; 40 hours per week)
Setting: Hybrid (4 days a week onsite)
Responsibilities:
Manage the full lifecycle of marketing campaigns across theatrical, TVOD, SVOD, and home video releases
Build and maintain project plans, timelines, and trackers that clearly define deliverables, owners, and deadlines
Coordinate across PR, Distribution, Marketing Strategy, Production, Creative, Media, external agencies, and vendors to align on priorities, timelines, and campaign execution
Track and manage changes in real time, ensuring that all updates are communicated immediately across centralized systems
Lead regular campaign check-ins, cross-functional syncs, and milestone reviews to ensure alignment
Oversee the intake, routing, and delivery of creative assets, including trailers, key art, advertising units, and social content
Track and communicate asset deadlines to media agencies, exhibitors, platforms, and internal teams
Coordinate with external vendors and post-production partners to troubleshoot issues and confirm timely execution
Monitor campaign spend, reconcile actuals, and identify areas for cost efficiency
Partner with Operations to ensure contracts, SOWs, and invoices are processed accurately and on time
Qualifications:
5+ years of experience in Project or Campaign Management
Bachelor's Degree
Highly proficient in Airtable and Microsoft Teams, with the ability to build, optimize, and manage workflows
Proficient in Microsoft Excel, SharePoint, and PowerPoint
Experience managing cross-functional campaigns with internal teams and external partners
Familiarity with creative production, agency collaboration, and asset delivery pipelines
Strong communication and problem-solving skills
Desired Skills:
PMP or Agile certification
Experience in the Entertainment / Media industry
Strong understanding of the marketing lifecycle for films across theatrical and digital windows
$93k-134k yearly est. 4d ago
Director of Project Management
Vallum Associates 3.9
Project manager job in Stamford, CT
Director of ProjectManagement - Solar Energy (In office in Stamford, CT - open to relocators)
Vallum Associates are partnered with a leading renewable energy company is seeking a Director of ProjectManagement to lead the execution of commercial and industrial solar projects from planning through completion. This leadership role requires a strategic thinker with strong project execution and team management experience in the solar or broader renewable energy space.
Key Responsibilities:
Lead the planning, budgeting, and execution of solar projects to ensure they are completed on time and within budget.
Collaborate cross-functionally with engineering, procurement, construction, and legal teams.
Manage and mentor a team of projectmanagers to ensure high performance and continuous improvement.
Oversee project financials, including budget management, forecasting, and cost controls.
Maintain stakeholder relationships and ensure regulatory compliance.
Implement quality control standards and conduct site inspections.
Qualifications:
Bachelor's degree in Engineering, ProjectManagement, Business, or related field (Master's preferred).
10+ years of projectmanagement experience, including 5+ years leading teams in the solar or renewable energy sector.
Proven success managing large-scale solar installations.
Strong knowledge of projectmanagement tools and methodologies.
Excellent leadership, communication, and analytical skills.
Located in CT or willing to relocate
This is a great opportunity to play a key role in a growing company committed to clean energy and long-term sustainability.
$83k-125k yearly est. 1d ago
Director of Project Management
Op Renewables
Project manager job in Stamford, CT
Director of ProjectManagement - Clean Energy
Full-time | Stamford, CT
About the Opportunity
A national clean energy leader is seeking a Director of ProjectManagement to oversee the delivery of solar and energy optimization projects across a fast-growing portfolio. The company develops, owns, and operates distributed renewable energy assets nationwide and is backed by strong institutional partners. This role offers the chance to make a significant impact in a mission-driven, well-capitalized organization.
The Role
The Director of ProjectManagement will guide projects from planning through completion, ensuring safe, on-time, and on-budget execution. You'll lead a team of ProjectManagers and collaborate with Engineering, Construction, Energy Optimization, and senior leadership to drive successful project outcomes.
Key Responsibilities
Project Delivery
Develop project plans covering scope, schedule, resources, and budget.
Drive execution and meet critical milestones across multiple projects.
Coordinate with engineering, procurement, and construction teams.
Monitor performance, mitigate risks, and maintain project documentation.
Team Leadership
Lead and mentor a team of ProjectManagers.
Foster a collaborative, high-performance culture.
Conduct performance reviews and support ongoing development.
Stakeholder & Financial Management
Maintain strong relationships with contractors, clients, and regulators.
Communicate project status and challenges to stakeholders.
Manageproject budgets, expenditures, and financial reporting.
Identify efficiency and cost-saving opportunities.
Quality Assurance
Implement quality control processes and conduct site visits.
Ensure compliance with project specifications and standards.
Address and resolve quality issues promptly.
Qualifications
Bachelor's degree in Engineering, ProjectManagement, Business, or similar (Master's preferred).
10+ years of projectmanagement experience, including 5+ years in a solar/renewables leadership role.
Proven success managing large commercial or industrial solar projects.
Strong leadership, communication, and projectmanagement skills.
Proficiency with PM tools (MS Project, Primavera, etc.).
Benefits
Competitive compensation
Health & dental insurance (100% of standard plan premium paid)
401(k) participation
Company-paid cell phone plan
Free office lunch & gym membership
Two monthly WFH days
Equal opportunity employer
$81k-121k yearly est. 2d ago
Senior Superintendent - Multifamily Projects
Quest Personnel
Project manager job in Stamford, CT
Senior Superintendent - Multifamily (Connecticut / Tri-State)
Full-Time | On-Site | Established General Contractor | Competitive Package
A long-standing and reputable General Contractor operating across the Tri-State region is seeking an experienced Senior Superintendent to lead multifamily residential projects primarily across Connecticut, with occasional work in surrounding NY/NJ markets. This is a senior field leadership position overseeing ground-up and large-scale renovation MFAM developments.
The Opportunity
You will serve as the on-site leader responsible for driving project execution from mobilisation through closeout. You'll manage daily site operations, coordinate subcontractors, uphold safety standards, and ensure high-quality delivery across multiple multifamily projects.
Key Responsibilities
Oversee all day-to-day field operations on multifamily project sites
Manage subcontractors, trades, logistics, manpower planning and workflow sequencing
Maintain strict adherence to safety protocols and regulatory compliance
Track schedule progress, materials, and manpower to keep projects on target
Lead site meetings and provide clear progress reporting
Quickly address field challenges to maintain productivity
Ensure quality control is upheld across all construction phases
Build strong relationships with stakeholders, inspectors and project teams
What You'll Bring
8+ years' construction experience; 3+ years as a Superintendent or Senior Superintendent
Proven experience delivering multifamily residential projects (ground-up or major rehab)
Strong leadership in field environments across CT or the broader Tri-State
Excellent communication, coordination and problem-solving skills
Solid understanding of codes, inspections, safety and construction sequencing
Ability to manage multiple trades and maintain tight schedules
Why This Role?
Work with a stable GC with a strong track record and robust pipeline in Connecticut
Lead high-impact MFAM projects with long-term growth potential
Supportive leadership, established trade relationships and consistent workflow
Competitive compensation, vehicle allowance and comprehensive benefits
Projects primarily located in Connecticut, offering reduced NYC travel demands
$94k-131k yearly est. 5d ago
Technical Project Manager
Vation Ventures
Project manager job in New York, NY
At Vation Ventures, we work at the intersection of innovation and execution - helping enterprise and emerging technology companies accelerate transformation. Our team thrives on curiosity, integrity, and a shared commitment to excellence in delivery. You'll have the opportunity to work with industry-leading organizations and shape the infrastructure that powers their growth.
Job Description
Vation Ventures is seeking a highly organized ProjectManager with a deep background in infrastructure and financial services environments to support technical initiatives within a client account. This individual will oversee multiple projects concurrently supporting the technical leadership.
The ideal candidate will possess a technical background, exceptional projectmanagement skills, expert communicator and a proven track record of successfully managing complex projects in a high-stakes, fast-paced and results-oriented environment.
About Client
Global financial services
Responsibilities
Project Planning and Strategy:
Develop and execute project plans, defining project interdependencies, milestones, and deliverables.
Project Portfolio Management:
Oversee a portfolio of projects, tracking progress, resource allocation, and budget utilization.
Prioritize projects based on strategic importance and business impact.
Calculate resource capacity and planning
Cross-Functional Collaboration:
Facilitate effective communication and collaboration among multiple teams, including analytics, development, engineering, client platform User Interface design, product managers, and other stakeholders.
Risk Assessment and Mitigation:
Identify potential risks across projects and develop proactive mitigation plans.
Continuously monitor and manage risks to ensure smooth project execution.
Performance Tracking:
Establish performance metrics and key performance indicators (KPIs) for projects.
Regularly review and analyze project performance, providing insights to stakeholders and implementing improvement initiatives
Resource Management:
Work closely with resource managers to allocate resources efficiently across projects, ensuring optimal utilization and capacity planning.
Change Management:
Handle changes in project scope, timelines, or objectives, assessing the impact and facilitating change management activities.
Reporting and Documentation:
Prepare comprehensive project reports, status updates, and executive summaries for stakeholders.
Maintain detailed documentation for reference and knowledge sharing.
Qualifications
Bachelor's degree in Computer Science, Information Technology, related technical field, or equivalent professional experience (A Master's degree is a plus)
Proven experience as a ProjectManager, successfully managing multiple technical projects simultaneously preferably in a financial markets / trading environment.
Exceptional projectmanagement skills, with a demonstrated ability to plan, execute, and deliver complex projects on time and within budget.
Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders at all levels.
Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
Projectmanagement certifications such as PMP, PgMP, or other relevant credentials are preferred.
Experience with Agile methodologies and scaled Agile frameworks (SAFe, Scrum of Scrums), or similar approaches for managing complex projects with rapid incremental delivery.
Familiarity with projectmanagement tools and software for tracking and reporting progress, such as JIRA, MONDAY.COM, Asana, Trello, or similar platforms.
What We Offer:
Competitive compensation and discretionary time off.
A collaborative, fast-paced, and innovation-driven culture.
Opportunity to work with leading companies across industries.
Professional development, mentorship, and growth opportunities.
Exposure to cutting-edge technology and business trends.
Compensation:
Vation Ventures is committed to fair and equitable compensation practices. Compensation for this role will be determined by factors such as a candidate's relevant work experience, skills, and certifications.
Benefits:
Vation Ventures offers Health Insurance, Dental Insurance, and a Discretionary Time Off (DTO) policy.
Vation Ventures is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, or any other protected status.
$100k-136k yearly est. 3d ago
Assistant Project Manager
Torque Consulting
Project manager job in New York, NY
Assistant ProjectManager - Luxury/High-End Residential (NYC)
About the Company
Boutique NYC General Contractor delivering architect-driven, high-end single family residential projects with white-glove client service and exacting standards. High end projects including townhouse gut renovations, brownstones, apartments, penthouse build-outs and more.
Overview
Partner with the PM/Superintendent to drive project delivery from pre-con through closeout. You'll coordinate subs, documents, and procurement, keep schedules and budgets on track, and ensure details are executed to a museum-grade standard.
Responsibilities
Manage RFIs, submittals, meeting minutes, logs, and document control (Procore/PlanGrid/Bluebeam).
Assist with buyout and procurement: scopes, POs, tracking, and expediting long-lead items.
Support schedule development, look-aheads, and trades coordination.
Coordinate DOB inspections/permits and closeout documentation (punchlist, O&M manuals, warranties).
Lead client/architect/owner-rep communications for action items and deliverables.
Qualifications
2-5+ years APM (or strong PE) experience on luxury/high-end residential in NYC.
Portfolio including townhouse gut renos, brownstones, apartments, penthouses.
Strong grasp of high-finish trades and field coordination details.
NYC processes/DOB compliance.
Procore/PlanGrid/Bluebeam; advanced Excel and drawings/specs literacy.
Organized, detail-driven, client-facing communicator.
Benefits
Competitive base + bonus, healthcare, 401(k), PTO, and clear growth path to ProjectManager.
$68k-95k yearly est. 2d ago
Workday SCM & FIN Project Manager 248694
Medix™ 4.5
Project manager job in New York, NY
Workday SCM & FIN ProjectManager
Long Term contract
Remote
$80/hr W2
About the Role
We are seeking an experienced Workday SCM & FIN ProjectManager to lead end-to-end implementation, enhancement, and optimization projects across our Workday Supply Chain Management and Financials modules. The ideal candidate has a deep understanding of Workday functionality, strong projectmanagement capabilities, and the ability to work cross-functionally with technical teams, business stakeholders, and executive leadership.
Key Responsibilities
Lead full lifecycle Workday SCM and FIN projects, including planning, requirements gathering, configuration oversight, testing, deployment, and post-production support.
Partner with functional stakeholders to translate business needs into Workday solutions.
Manageproject timelines, budgets, resources, risks, and dependencies across multiple concurrent initiatives.
Serve as the primary point of contact for Workday SCM & FIN module updates, enhancements, and roadmap decisions.
Ensure system integrity by coordinating regression testing, change management, and release readiness processes.
Facilitate workshops, design sessions, and status meetings with internal teams and external Workday partners.
Develop and maintain project documentation: scopes, plans, risk logs, communications, and project deliverables.
Provide guidance on Workday best practices, governance, and scalable design.
Drive continuous improvement by identifying opportunities to streamline SCM & FIN processes using Workday capabilities.
Required Qualifications
5+ years of projectmanagement experience overseeing enterprise software or ERP implementations.
3+ years of experience with Workday Supply Chain Management and/or Financials modules (Procurement, Inventory, Expenses, Accounts Payable, Accounting, etc.).
Strong understanding of Workday business processes, integrations, reporting, and configuration principles.
Proven ability to manage complex cross-functional projects in a fast-paced environment.
Excellent communication, stakeholder management, and organizational skills.
Experience with Agile, Waterfall, or hybrid projectmanagement methodologies.
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience).
Preferred Qualifications
Workday PM or Pro certification(s).
Experience working with Workday implementation partners or leading Workday deployments.
Background in supply chain, finance, or operations.
PMP, CSM, or other projectmanagement credentials.
What We Offer
Competitive salary and performance bonus
Comprehensive benefits package
Career growth opportunities within a rapidly evolving technology organization
A collaborative environment that values innovation and process improvement
$80 hourly 4d ago
Mechanical Project Manager
Allegiance Group 4.4
Project manager job in New York, NY
Mechanical ProjectManager
Salary: $130K-$140K + Benefits
We are a trusted mechanical contractor delivering comprehensive HVAC solutions across New York City, serving offices, schools, healthcare facilities, retail spaces, and large commercial developments. Due to ongoing growth, we are seeking an experienced HVAC ProjectManager to join our team and lead high-profile projects from start to finish.
As part of our team, you will oversee all aspects of project execution, including field operations, subcontractor management, budgets, schedules, and client communications-ensuring every project is completed safely, on time, and to the highest standards.
Responsibilities
Lead HVAC and mechanical projects across NYC from pre-construction through closeout
Manage and coordinate field teams, subcontractors, and vendors
Ensure projects comply with mechanical drawings, specifications, NYC codes, and safety regulations
Develop project schedules, cost projections, procurement plans, and change orders
Oversee installation of HVAC systems, ductwork, piping, controls, and related equipment
Monitor project progress, prepare reports, and represent the company in client and site meetings
Troubleshoot technical challenges and drive projects to successful completion
Requirements
5+ years of HVAC or mechanical projectmanagement experience (commercial projects preferred)
Strong knowledge of mechanical systems, HVAC installations, and MEP coordination
Ability to read and interpret mechanical drawings and specifications
Proven experience managing labor, budgets, schedules, and procurement
Excellent leadership, communication, and problem-solving skills
APPLY today for immediate consideration!
$130k-140k yearly 2d ago
Senior Project Manager
Insight Global
Project manager job in Stamford, CT
Duration: 12 month contract (potential hire)
Must Haves:
7-10 years of experience leading enterprise-level projects within a PMO environment.
Ability to translate business strategy into clear project roadmaps, delivery plans, and execution frameworks.
Strong facilitator who drives alignment across business, technology, and operations teams.
Proven track record orchestrating multi-workstream programs and ensuring timely, high-quality delivery.
Skilled in dependency management, issue resolution, executive reporting, and stakeholder communication.
Experience building and maintaining governance structures (cadence, dashboards, KPIs, escalation paths).
Ability to anticipate risks, remove blockers, and keep teams focused on strategic outcomes.
Excellent communicator comfortable operating with senior leadership and ambiguous business context
Day to Day:
Insight Global is seeking a Sr. ProjectManager for our clients' Digital Transformation & Strategy team to support AI initiatives to improve the customer experience. This person will be responsible for helping drive multiple projects having to do with onboarding, repairs, billing, activation, etc. within a program to help improve customer experience. This person will spend 70% of their time having discussions to move the projects along and meeting with stakeholders and 30% learning systems and making creative recommendations to present to leadership.
$95k-131k yearly est. 1d ago
Project Manager
Rockville Audio
Project manager job in Inwood, NY
Rockville Audio is an industry-leading online retailer specializing in high-quality audio equipment across multiple categories. With a strong presence in the e-commerce space, we serve a diverse customer base ranging from casual listeners to professional DJs and audio engineers. Our mission is to deliver premium sound solutions with unmatched value and speed, supported by a dedicated and knowledgeable team.
Our extensive product portfolio includes:
· Car Audio: Amplifiers, speakers, subwoofers, and more
· Marine Audio: Weatherproof speakers, amplifiers, wired systems, and receivers
· Pro Audio & DJ Equipment: PA speakers, amplifiers, lighting systems, microphones, and protective cases
· Recording Equipment: Studio monitors, audio interfaces, mixers, headphones, and microphones
· Lighting: Stage Lighting, DJ Lighting and FX Lighting
We continue to grow rapidly and innovate within the audio space, making this an exciting time to join our team.
Key Responsibilities
Lead and supervise a team of customer and technical support agents; oversee scheduling, coaching, performance reviews, and daily operations
Serve as primary point of escalation for complex technical inquiries or dissatisfied customers
Directly report to the CEO and provide regular updates on team performance, customer trends, and opportunities for improvement
Set and track KPIs (e.g., response time, CSAT, first-contact resolution) and implement strategies to meet and exceed targets
Create and lead training programs for onboarding and continuous team development, especially around audio equipment troubleshooting and e-commerce systems
Regularly analyze Zendesk metrics to identify trends, inform hiring needs, and prioritize process improvements
Oversee the creation and maintenance of internal knowledge base articles and customer-facing FAQs
Partner with warehouse, tech, and returns teams to streamline cross-departmental issue resolution
Contribute to long-term strategy planning, system upgrades, and organizational scaling
Ideal Candidate Profile
3-5+ years of customer service or technical support experience, with 1-2+ years in a leadership or supervisory capacity
Proven experience running Zendesk (or equivalent platform) as a system admin or power user
Strong knowledge of car audio, live sound, DJ, or recording equipment
E-commerce experience preferred, especially in high-volume order environments
Clear, confident communicator with excellent interpersonal skills
Strong organizational and multitasking capabilities
Track record of identifying and implementing process improvements
Experience managing remote teams is a plus
Self-starter with the ability to thrive in a fast-paced, entrepreneurial setting
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Inwood, NY 11096 (Required)
Ability to Relocate:
Inwood, NY 11096: Relocate before starting work (Required)
Work Location: In person
$80k-113k yearly est. 1d ago
Production & Project Manager - Events and Lighting
Crowdsync
Project manager job in New York, NY
CrowdSync Technology is an event technology company dedicated to enhancing event experiences through our innovative controllable LED Wristbands and products working across arenas, stadiums and live events with world class sports teams, artists and events.
Role Description
This is a full-time, on-site role based in New York, NY for a Production & ProjectManager specializing in Events and Lighting. The selected candidate will oversee production planning, manage event logistics, and execute project coordination to ensure the successful delivery of events. Daily responsibilities include leading production processes, managing resources, timelines, and budgets, and ensuring events meet client and company standards. The role requires collaboration across teams and excellent organizational and problem-solving skills.
Qualifications
Strong expertise in Production Planning and Production Management, with a background in managing event logistics effectively
Excellent ProjectManagement and organizational skills to handle multiple deadlines and ensure timely delivery
Outstanding Communication skills, both written and verbal, to coordinate with internal and external stakeholders
Proven Analytical skills for troubleshooting, process improvement, and decision-making
Event or lighting production experience is a significant advantage
Proficiency in scheduling software and projectmanagement tools
Ability to adapt to a fast-paced work environment and think critically under pressure
Location: This will be an in office full time role in our SoHo NYC office along with the expectation for frequent travel to client events across the country along with internationally from time to time.
Compensation: $70k - $85k + Bonuses based on experiences and work expertise.
$80k-113k yearly est. 2d ago
Project Manager
Tech Valley Talent
Project manager job in White Plains, NY
Tech Valley Talent (TVT) is excited to present a long-term opportunity for a highly skilled ProjectManager with SAP experience to lead transformative IT initiatives for public sector clients. This role is pivotal in steering complex enterprise projects, ensuring seamless execution, and driving successful business outcomes. As a key member of our consulting team, you will collaborate with stakeholders, oversee cross-functional teams, and manageproject deliverables in a dynamic environment. If you excel at leading large-scale initiatives, possess strong technical and communication skills, and are passionate about making an impact, we want to hear from you.
***Please no third parties. Looking for W2 or independent 1099 only.***
Role will need to be performed hybrid onsite in White Plains, NY and will start end of January 2026.It is a 1 1/2-year contract.
Key Responsibilities:
Lead and coordinate the SAC workstream within the ERP modernization project, ensuring timely and within-budget delivery.
Collaborate with stakeholders to define, document, and manageproject requirements, dependencies, and deliverables.
Develop, maintain, and communicate detailed project plans, schedules, and status reports.
Manage internal teams and external consultants, facilitating effective teamwork and communication.
Partner closely with Change Management teams to ensure stakeholder engagement and smooth adoption of new systems.
Identify, mitigate, and escalate risks and issues proactively.
Provide regular updates and reports to the Director of Business Transformation and project sponsors.
Oversee daily activities, including tracking project progress and resolving obstacles.
Foster alignment across multiple workstreams and teams, ensuring project goals are met.
Required Skills:
SAP SAC transformation or similar experience on large, cross functional enterprise program, preferably working in the utility or government space
Strong leadership and stakeholder management skills.
Excellent planning, organizational, and communication abilities.
Ability to coordinate cross-functional teams and external vendors.
Experience with projectmanagement methodologies and tools.
Ability to identify risks, develop mitigation plans, and escalate issues as needed.
Strong problem-solving and decision-making skills.
Preferred Skills:
Utility or government sector experience.
Knowledge of ERP systems, SAP S/4Hana, or cloud environments such as GCP.
Familiarity with change management principles.
Experience managingprojects with remote or hybrid teams.
Certifications such as PMP, PgMP, or similar are a plus.
Other Requirements:
Availability for a hybrid work schedule in White Plains, NY, with some onsite requirements.
Expected start date at the end of January, with potential for staggered project phases.
Full-time hours, typically 40 hours per week.
Successful candidates should be prepared for interviews and contribute to a fast-paced project environment.
Take the next step in your career and bring your expertise to a transformative project that makes a difference. Apply now to join our dedicated team of IT professionals driving innovation in the public sector.
TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.
$80k-113k yearly est. 1d ago
Project Manager
Partner's Consulting, Inc. 4.2
Project manager job in New York, NY
Title: ProjectManager - Marketing & Communications
Type: Contract, part-time
Our client is seeking a detail-oriented and strategic ProjectManager to join the Marketing & Communications (M&C) team, responsible for coordinating complex digital projects, executing the digital experience roadmap, enhancing the website, and ensuring alignment with broader business objectives through strong organization, cross-functional collaboration, and proactive management of timelines, resources, and risks.
This role is 20 hours/week - preferred Mon-Thurs between 10-5 pm EST; ability to flex on some Fridays is a nice to have.
Key Accountabilities:
Oversee the execution of a digital strategy roadmap for the website, ensuring alignment with business objectives and stakeholder priorities.
Create a framework to manage multiple interdependent projects, coordinating timelines, dependencies, and resources to drive successful implementation.
Partner with cross-functional teams including strategy, content, operations, analytics, and product to understand project requirements and workstream impacts.
Translate and incorporate product and technical requirements into cohesive project plans.
Develop and maintain detailed project plans, timelines, and milestones while proactively identifying and mitigating risks.
Facilitate weekly project status meetings to track progress, roadblocks, and key decision points.
Act as the primary point of contact for stakeholders by providing clear communication on project status, risks, and deliverables.
Develop and maintain projects within a projectmanagement system to provide leadership with visibility into roadmap progress.
Support change management efforts to ensure smooth adoption of new internal processes across teams.
Continuously assess and refine processes and workflows to drive operational efficiencies and scalability.
Foster a culture of collaboration and accountability to keep teams aligned on strategic priorities.
Required Skills:
Bachelor's degree in Business Administration, Marketing, Operations or Communications.
Five (5)+ years of experience in projectmanagement within digital strategy, web initiatives, or cross-functional program execution.
Experience facilitating meetings and driving accountability by tracking risks, roadblocks, and decision points.
Experience managing large-scale, multi-stakeholder digital projects within website or digital transformation environments.
Experience translating technical details into business-focused communication, including impacts, options, and trade-offs.
Proficiency in projectmanagement tools to track progress and manage dependencies.
Strong stakeholder management and communication skills across cross-functional teams.
Highly proactive, self-motivated, and detail-oriented with the ability to anticipate challenges and drive solutions.
Proficiency in projectmanagement tools (e.g., Airtable, Asana, Monday.com, Smartsheet, or similar) to track progress and manage dependencies.
Airtable experience is a plus.
$78k-114k yearly est. 2d ago
Project Manager
LX Pantos Americas
Project manager job in Englewood Cliffs, NJ
B2B/B2C ProjectManager is newly created position and a key contributor to newly launched B2B/B2C delivery projects. This role will directly report to the Head of Last Mile Delivery and will work cross functionally, but most heavily with the product planning and supply chain solutions to move new products through the various touch points in order management, warehouse operations, transportation, Last Mile Delivery (LMD), return management and customer service.
As an exceptional collaborator and communicator, this role will be responsible for communicating with internal/external customers. The position will also require leading day-to-day operations with the project team on task status, risks, and mitigation actions to ensure operational implementation of multiple go-live dates.
Traveling (up to 25%) and business trips may be required to make site/customer visits. The ability to work in a fast-paced business environment, demonstrating flexibility and adaptability by managing numerous priorities concurrently; organizational and time-management abilities.
Advanced technical skills with Microsoft Project or Monday.com, Microsoft Excel, and PowerPoint.
Collaborate with the project team to define scopes, volumes, and modes of transit in as-is state of current transportation lanes. Developing to-be scenarios with the project team to create efficient, cost effective, safe, secure, and operational feasible solutions for time sensitive deliverables. Supporting RFPs as necessary once to-be providers are defined.
Responsibilities
• Experience working Home Appliances LMD or “White Glove” service is desirable.
• Coordinate logistics projects within our organization as a skilled Logistics specialist.
• Lead and manage multiple logistics projects concurrently, overseeing project planning, execution, and ongoing progress monitoring.
• Collaborate with stakeholders to define project scope, objectives, and deliverables aligned with organizational goals.
• Develop comprehensive project plans, timelines, and budgets, and monitor progress against established milestones.
• Coordinate with cross-functional teams to ensure seamless project execution.
• Identify and mitigate risks and issues that may impact project timelines or deliverables.
• Communicate project status, updates, and key milestones to stakeholders.
• Conduct regular team meetings to analyze periodic goals and objectives. Improve operational effectiveness, reduce costs, and drive reliability in the supply chain.
Requirements
• Minimum of Bachelor's degree
- Degree in Supply Chain Management, Logistics, Procurement, and Product Life Cycle is a plus
• Travel required: 25%
- Able to travel to customer sites with a short notice
• 5+ years of experience in ProjectManagement, Logistics, Supply Chain, Returns Management, or Distribution in builder market/industry
• Strategic thinker, self-starter, and team player with strong interpersonal skills
• Able to work for extended hours as needed to complete the project
• Strong dynamic leader who demonstrates a collaborative approach while identifying and solving issues
• Track record in driving and maximizing efficiencies and effectiveness
• Detail oriented, extremely organized, and good time management skills
• Advocate for a collaborative environment and the ability to work cross-functionally
• Results driven and strong problem-solving capabilities
• Value diversity and respect and understand differences
• Show resilience and demonstrate adaptability
• Strategic thinker, self-starter, and team player with strong interpersonal skills
• Strong communication skills - verbal and written
• Intermediate/Advance skills with MS Office (Word, Excel, PowerPoint, etc.)
$83k-117k yearly est. 3d ago
Project Manager
Gamechange Solar
Project manager job in Norwalk, CT
GameChange Solar is one of the fastest growing, most dynamic companies in the booming solar industry. We are a leader in the solar racking and tracker industry with a dynamic and driven team passionate about changing the game in solar. Our products are designed to be the fastest installing and most cost-effective in the industry.
We are looking to hire a ProjectManager with minimum 3-5 years' experience in supply chain operations. As a fast-growing company, this role offers an opportunity to manage a wide array of operations and projectmanagement related tasks with the potential for upward mobility within the company. The candidate must be well versed in large scale utility and distributed generation solar installations. We offer a solid base with large bonus upside for exceptional performance.
ProjectManager Role and Responsibilities:
Maintain daily communication and be single point of contact for all customer concerns.
Provide customer solutions before, during and post installation.
Daily System and data maintenance for assigned projects.
Build and maintain daily project schedule, including internal timelines to maintain project fulfillment.
Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes
Initiate RFQ's, award contracts, and oversee shipping budgets.
Drive value creation
Utilize Continuous Improvement Principles to improve business processes and reduce total cost.
Lead root cause analysis relating to late deliveries or product deficiencies.
Regular interface with customers and vendors relating to achieving and exceeding their expectations.
Travel for key customer visits and construction site visits
ProjectManager Skills and Education Requirements:
Bachelor's Degree minimum required in logistics, supply chain, or projectmanagement
Minimum 3-5 years' experience in supply chain operations.
Experience managing multiple projects simultaneously.
Excellent leadership, problem solving, team development, and critical thinking skills.
High level of integrity with strong emphasis on making and meeting commitments.
High sense of urgency with the ability to delegate and prioritize to meet required deadlines.
Excellent verbal and written communication skills.
Understanding of construction contracts and construction contract administration.
Strong computer software skills: Microsoft Office applications, 3d Files (CAD etc.), Other applications as required.
Salary: $85,000-$95,000 per year
Job Type: Full-time
Location: Norwalk, CT - Hybrid (3 days a week in office)
Business Office professional attire when in office setting. PPE and GCS attire for onsite visits.
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Principals only. GameChange Solar does not accept unsolicited resumes from recruitment agencies. PLEASE NO AGENCY CONTACTS.
$85k-95k yearly 5d ago
Assistant Project Manager
The Bridger Group
Project manager job in Hauppauge, NY
Our client is seeking a driven and organized Assistant ProjectManager to support an experienced ProjectManager. This role is ideal for someone with industry exposure, a collaborative mindset, and the ability to keep projects moving smoothly from the office to the field. This role provides the opportunity to grow into increased responsibility, with a clear path from APM to Junior PM based on performance.
Responsibilities:
Support day to day project activities including work orders, delivery tickets, scheduling, and project documentation.
Coordinate with field teams, vendors, and internal stakeholders to maintain project flow.
Visit active job sites and assist with field-related tasks.
Communicate professionally with new contacts, clients, and project partners.
Assist with basic plan review, material tracking, and workflow organization.
Requirements:
5+ years of experience in construction, glass, storefronts, or related fields (preferred)
Procore, Bluebeam, and AutoCAD experience (preferred)
Ability to understand general construction documents
Willingness to be in the field and gain OSHA 40 certification (provided by the company)
$68k-95k yearly est. 5d ago
Assistant Project Manager
TBG | The Bachrach Group
Project manager job in New York, NY
Please read all the way down before responding to the Assistant ProjectManager role.
Requirements:
MUST HAVE:
Must be a U.S. citizen
Bachelor's degree in civil engineering and construction management
5-7 years of heavy civil construction
Proficient in Primavera P6
Experience with cost estimating and budget-related activities for civil projects.
Prior experience with government contracts (USACE, NAVFAC, DOT) strongly required
Strong technical knowledge of construction methods, means, and materials
A large, privately held utility and general contractor based in the Bronx, New York, serving the entire New York metropolitan area, is seeking an Assistant ProjectManager to join their Staten Island location.
Estimated: 18-24 months (this is not a final duration)
Must have 5-7 years of experience in heavy civil construction and strong proficiency in Primavera P6 scheduling.
The ideal candidate has experience supporting infrastructure projects, preferably for government agencies such as IUS. Army Corps of Engineers (USACE)
Responsibilities:
Scheduling (Primavera P6) & cost Estimating
Develop, manage, and update Primavera P6 schedules, including baselining creation and resource loading.
Schedule variances and prepare look-ahead schedules and recovery strategies, etc.
Please submit resumes to: **************************
$68k-95k yearly est. 2d ago
Project Manager
GH Engage
Project manager job in Stamford, CT
If you're a seasoned construction leader who excels at delivering complex projects and driving teams toward excellence, we'd love to hear from you.
We're partnering with a highly respected, long-standing construction management firm known for delivering high-quality residential, mixed-use, and commercial developments across New York, Westchester County, and Connecticut. The team is recognized for integrity, craftsmanship, and strong client partnerships, with a significant pipeline of ground-up projects shaping fast-growing communities. They foster a collaborative, growth-driven culture where senior leaders have the autonomy and support to do their best work.
The Opportunity
We're seeking an experienced Senior ProjectManager to lead the full lifecycle of ground-up multifamily, mixed-use, residential, and commercial construction projects.
This is a key leadership role for an accomplished builder who thrives on ownership, problem-solving, team development, and strategic decision-making. You'll oversee project financials, schedules, subcontractor performance, and client relationships while ensuring every project meets the company's high standards for safety, quality, and delivery.
What You'll Do
Lead complex projects from preconstruction through closeout
Manage full project financials, forecasting, budgeting, and cost controls
Oversee scheduling, procurement, subcontractor negotiations, and coordination
Direct site teams and ensure efficient collaboration between field and office
Maintain strong relationships with clients, design teams, and municipalities
Conduct regular site reviews to ensure quality, safety, and performance benchmarks are met
Anticipate challenges and implement proactive solutions to keep projects on track
Mentor junior project staff and contribute to long-term team development
What You Bring
10+ years of experience managing ground-up construction projects
Background in multifamily, mixed-use, residential, or commercial construction
Demonstrated success delivering large-scale, multi-million-dollar projects
Strong leadership presence with exceptional communication and organizational skills
Expertise in preconstruction, budgeting, schedule management, and project controls
Experience with HUD, public-private partnerships, or local permitting is a plus
A collaborative mindset and commitment to building long-term client partnerships
What We Offer
Competitive senior-level salary + performance-based incentives
Comprehensive benefits package (medical, dental, vision, 401k)
ESOP participation-contribute to and share in long-term company success
A robust pipeline of ground-up developments in high-growth markets
Autonomy, trust, and long-term career growth within a respected contractor
If you're an experienced Senior ProjectManager looking to lead impactful projects with a reputable and growing firm, we'd love to connect.
How much does a project manager earn in West Islip, NY?
The average project manager in West Islip, NY earns between $69,000 and $132,000 annually. This compares to the national average project manager range of $64,000 to $129,000.
Average project manager salary in West Islip, NY
$95,000
What are the biggest employers of Project Managers in West Islip, NY?
The biggest employers of Project Managers in West Islip, NY are: