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The differences between provider services representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a provider services representative and a certified medical technician. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $33,858 average annual salary of a provider services representative.
The top three skills for a provider services representative include customer service, data entry and patients. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Provider Services Representative | Certified Medical Technician | |
| Yearly salary | $33,858 | $38,859 |
| Hourly rate | $16.28 | $18.68 |
| Growth rate | -4% | 5% |
| Number of jobs | 252,118 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 28% |
| Average age | 40 | 44 |
| Years of experience | 12 | 12 |
A provider services representative is responsible for supporting, developing, and maintaining service relationships with involved participants, including providers, physicians, and administrators. Your duties typically include responding to direct and electronic questions from clients about rates, policies, referrals, and eligibility, handling telephone calls for the provider and member inquiries, and resolving complaints by the member and member representative. In addition, you will be assisting in collecting supporting data and documentation about the member's care. You are also expected to conduct research to be able to provide a well-informed answer to members' inquiries.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Provider services representatives and certified medical technicians have different pay scales, as shown below.
| Provider Services Representative | Certified Medical Technician | |
| Average salary | $33,858 | $38,859 |
| Salary range | Between $24,000 And $46,000 | Between $28,000 And $53,000 |
| Highest paying City | New York, NY | Denton, TX |
| Highest paying state | New York | Alaska |
| Best paying company | Oracle | Favorite Healthcare Staffing |
| Best paying industry | Health Care | Health Care |
There are a few differences between a provider services representative and a certified medical technician in terms of educational background:
| Provider Services Representative | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | - | University of Connecticut |
Here are the differences between provider services representatives' and certified medical technicians' demographics:
| Provider Services Representative | Certified Medical Technician | |
| Average age | 40 | 44 |
| Gender ratio | Male, 22.2% Female, 77.8% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 11.5% Unknown, 5.1% Hispanic or Latino, 20.4% Asian, 6.4% White, 55.9% American Indian and Alaska Native, 0.7% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 8% |