Public service representative vs technical service representative

The differences between public service representatives and technical service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a public service representative and a technical service representative. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $31,799 average annual salary of a public service representative.

The top three skills for a public service representative include customer service, press releases and drivers license. The most important skills for a technical service representative are customer satisfaction, switches, and LAN.

Public service representative vs technical service representative overview

	Public Service Representative	Technical Service Representative
Yearly salary	$31,799	$46,883
Hourly rate	$15.29	$22.54
Growth rate	-4%	-4%
Number of jobs	118,897	247,265
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 51%
Average age	40	40
Years of experience	12	12

Public service representative vs technical service representative salary

Public service representatives and technical service representatives have different pay scales, as shown below.

	Public Service Representative	Technical Service Representative
Average salary	$31,799	$46,883
Salary range	Between $25,000 And $39,000	Between $28,000 And $78,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	New York
Best paying company	-	Quaker Houghton
Best paying industry	-	Technology

Differences between public service representative and technical service representative education

There are a few differences between a public service representative and a technical service representative in terms of educational background:

	Public Service Representative	Technical Service Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Public service representative vs technical service representative demographics

Here are the differences between public service representatives' and technical service representatives' demographics:

	Public Service Representative	Technical Service Representative
Average age	40	40
Gender ratio	Male, 42.9% Female, 57.1%	Male, 71.1% Female, 28.9%
Race ratio	Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 7.5% White, 54.6% American Indian and Alaska Native, 0.7%	Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between public service representative and technical service representative duties and responsibilities

Public service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Coordinate the VIP rider program.
Utilize Instagram and Facebook to promote upcoming events.
Assist customers with DMV relate issues via one call resolution.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Provide VIP services to patients including members of royal family.

Technical service representative example responsibilities.

Install, manage and troubleshot VPN connection client in the enterprise environment.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Provide technical support relating to account profiles, remote client access via VPN.
Key achievements: develop new systems for automotive modular windows and air bag covers.
Set up repairs, replacements, and orders over the phone for apple Iphone products
Complete require systems training, certification and refresher training as outlined for the TSR position.

Public service representative vs technical service representative skills

Common public service representative skills

Customer Service, 20%
Press Releases, 11%
Drivers License, 8%
Public Affairs, 7%
Community Relations, 7%
Government Agencies, 4%

Common technical service representative skills

Customer Satisfaction, 13%
Switches, 9%
LAN, 7%
VPN, 7%
Strong Customer Service, 7%
Product Line, 5%

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Public Service Representative
Public Service Representative vs Technical Service Representative

Updated January 8, 2025

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