DSHS Assistant Secretary of Behavioral Health and Habilitation Administration
Receptionist secretary job in Olympia, WA
DSHS Assistant Secretary, Behavioral Health and Habilitation Administration About the Role Every day, the Behavioral Health and Habilitation Administration (BHHA) staff deliver care and safety in Washington's most complex behavioral health and habilitation settings, from state hospitals to secure community facilities. Behind every program are Washingtonians whose recovery, dignity, and well-being depend on us.
The Assistant Secretary reports directly to the Secretary of DSHS and leads one of the state's largest 24/7 systems, overseeing state hospitals, forensic services, secure commitment facilities, and habilitation programs. Because these facilities operate around the clock, the Assistant Secretary carries on-call responsibility, providing visible, decisive leadership whenever critical issues arise. With nearly 8,000 staff and a biennial budget of $2.7 billion, the Assistant Secretary must bring both operational discipline and cultural leadership to ensure stability, accountability, and trust across the system.
What Success Looks Like
* Clear crisis management protocols are in place and consistently applied.
* Visible cultural progress is underway, with staff reporting stronger trust and accountability.
* Headquarters and field operations are aligned, with silos broken down and communication strengthened.
* The Secretary and leadership team count on this role as a trusted advisor, someone who brings solutions forward and anticipates risks and opportunities.
* BHHA's leadership is recognized by labor, tribal, and community leaders as credible, transparent, and collaborative.
The Type of Leadership DSHS Needs
* Calm and decisive in crisis, with the judgment to act quickly and the composure to inspire confidence.
* Inclusive and unifying, able to bridge divides and bring diverse voices into shared purpose.
* Strategic and forward-looking, balancing immediate operational demands with long-term system transformation.
* Authentic and transparent, modeling accountability and trust in every interaction.
Key Priorities
* Strengthen Operational Stability and Crisis Readiness- Ensure BHHA's 24/7 facilities are prepared to manage high-stakes incidents and safety concerns with consistency and confidence. This role carries on-call responsibility, requiring sound judgment and visible leadership at all hours.
* Lead Cultural Renewal- Build a respectful, accountable culture by addressing workplace concerns directly, strengthening engagement, and increasing leadership visibility. Model the values of trust, inclusion, and transparency to unify a large, mission-driven workforce.
* Reconnect Headquarters and Field- Break down silos and foster alignment between headquarters and field operations. Strengthen communication, build shared goals, and create a sense of unity across diverse service areas.
* Build Executive Presence and Strategic Influence- Represent BHHA with clarity and confidence in legislative, external, and senior-level forums. Work in close partnership with communications teams, agency leaders, and external partners to align messaging, elevate BHHA's external presence, and project a strong, consistent voice. Provide timely, solution-focused briefings to the Secretary and DSHS leadership on emerging priorities, risks, and opportunities.
Competencies and Leadership Capabilities
* Executive Leadership in Complex Systems
* Crisis Management and Decision Making
* Organizational Change and Culture Building
* Strategic Communication and Influence
* Political and Stakeholder Acumen
* Collaboration and Partnership
* Operational and Financial Stewardship
Education: A bachelor's degree in Public Administration, Business Administration, Public Health, Social Services, Health and Human Services, or related fields is preferred but not required.
Why Apply for This Role
This is more than an executive role, it's a chance to shape statewide policy, influence national conversations and represent BHHA with clarity and confidence before legislators, tribal partners, and community leaders. At this defining moment, your leadership will not only stabilize crisis-prone systems but also elevate BHHA's voice and rebuild a culture rooted in respect and resilience.
This is your opportunity to leave a legacy, strengthening systems and transforming lives across Washington State.
Application Process
Applications will be accepted through January 11th, 2026, at 5:00 p.m. Pacific Time. Please email a resume and cover letter to ***********************, highlighting your interest in the role and the competencies and leadership capabilities outlined in this profile.
To learn more about DSHS and the Assistant Secretary role, please review the Executive Brochure.
The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************.
Veterinary Receptionist
Receptionist secretary job in Tacoma, WA
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Tacoma is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital or doctor's office is a plus
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $19.75 - $25.00 / hour depending on experience
Overnight Veterinary Receptionist
Receptionist secretary job in Seattle, WA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is hiring an experienced Overnight Client Service Coordinator.
Are you an excellent customer service professional?
Do your peers turn to you for advice, guidance, comfort, and support?
Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.
At BluePearl Pet Hospital, our Client Service Coordinators are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
Schedule: Day Shift or Swing Shift - Part Time
CSC Pay: $20.74 - $31.82 /Hr
This pay band is a starting point and is dependent on experience and advancement through Kahuna leveling system.
We also offer competitive shift differential pay for eligible hours worked for nights and weekends.
*Shift differentials are based on a 4-hour minimum.
For example:
Mon - Fri: 6pm to 8am = $4.50 Shift Differential
Sat & Sun: 6pm to 8am = $8.00 Shift Differential
Sat & Sun: 8am to 6pm = $4.50 Shift Differential
As a Client Services Coordinator:
You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
You are always offering a friendly smile, strong eye contact and an approachable demeanor.
You are a compassionate listener.
You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
You will assess immediately upon arrival each client's rare need, as well as the pet's general condition.
You will determine whether an emergency arrival is a “stat” versus “standard” emergency.
You will respond to non-patient calls or visitors and connect them to the appropriate team member.
You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Health, dental, vision, and life insurance options.
Paid paternity leave as well as employer provided short-term and long-term disability.
Flexible work schedules.
Time to reset, rewind, and reflect through our paid time off and floating holiday plans.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Auto-ApplyFront Desk Receptionist
Receptionist secretary job in Tacoma, WA
Front Desk Receptionist Schedule: Full-time, 7:30 AM - 5:00 PM on Mon/Tue/Thu/Fri, Wednesday off, and Saturday 8:00 AM - 1:00 PM with an additional $3.50 per hour weekend differential. Pay: $22.00 - $33.17 per hour, depending on experience. Location: Travel to all clinics required - Tacoma, Gig Harbor, Federal Way. About Us Pediatrics Northwest is a dedicated multi-specialty pediatric group committed to improving the health of children in our communities since 1980. Our team collaborates across clinics to provide compassionate, high-quality care. If you're seeking a meaningful career in Pediatrics, we'd love to hear from you! Position Overview As a Front Desk Receptionist, you'll play a key role in creating a welcoming, efficient, and professional experience for our patients and their families. You will support smooth clinic operations by managing patient check-ins, maintaining the appearance and functionality of the reception area, and collaborating with clinical and support staff to ensure optimal patient flow. Key Responsibilities:
Greet and check in patients in a friendly, professional manner.
Answer office and overflow calls promptly.
Verify insurance and patient demographic information.
Collect co-pays or outstanding balances during check-in.
Manage voicemail and return calls in a timely manner.
Schedule appointments per provider templates and procedures.
Monitor and maintain clinic schedules to ensure efficient patient flow.
Contact referral patients.
Reschedule appointments as needed based on provider availability.
Confirm appointments and relay messages to the appropriate team members.
Verify state insurance PCP assignments for coverage accuracy.
Complete advance and next-day appointment confirmations as assigned.
Maintain a clean and organized waiting area.
Work well under pressure, meeting multiple and sometimes competing deadlines.
Qualifications:
High school diploma or equivalent.
At least 1 year of customer service experience, with medical office or call center experience preferred.
Experience with Electronic Medical Records (EMR) systems preferred.
Proficiency in Microsoft Office Suite.
Bilingual in Spanish is a plus.
Benefits:
Health and vision insurance - Employee premium covered 100% by Peds NW
Dental insurance
Life insurance
Voluntary insurance plans
401(k) plan with profit sharing
8 paid holidays per year
3 weeks of PTO in the first year (available after 90 days of employment)
Employee Assistance Program (EAP) services
Candidate required to pass background check and drug screen. Pediatrics Northwest is an Equal Opportunity Employer. Pediatrics Northwest is adhering to Washington State Laws regarding Health Care Professionals and the COVID-19 vaccine and employees must be vaccinated. If you are interested, please apply directly on our website:
Pediatrics Northwest (recruitingbypaycor.com)
Front Desk Receptionist
Receptionist secretary job in Renton, WA
E&E Foods is launching a search for a Front Desk Receptionist at their corporate office in Renton, WA. This job requires a professional who has excellent communication skills, attention to detail, strong people skills and an understanding of confidentiality and privacy. Finally, they will be a team player with the ability to handle deadline driven environments.
The successful candidate will:
The receptionist works under the direction of the Operations Human Resource Director and the primary focus of this position will be to perform the following duties and responsibilities:
Full-time front desk coverage.
Answer incoming phone calls on multi-line phone systems and direct calls to the proper person.
Phone list maintenance.
Greeting and assisting guests including screening and Visitor Log.
Sorting and distributing mail and/or packages.
Ordering office and kitchen supplies.
Business card printing.
Create labels using label machine.
Administrative duties to include filing, faxing, copying, scanning and data entry.
Provide assistance and support to shipping department.
Prepare reports for management using Excel.
Assist with other administrative/HR project tasks as requested.
Requirements
Required Skills/Abilities:
Strong computer skills.
Office environment experience.
Ability to collaborate effectively in a team setting.
Accurate and proficient data entry with strong attention to detail.
Well organized and able to prioritize varying projects and deadlines.
Creative problem solver and able to work effectively despite persistent interruptions and changing priorities.
Strong understanding of confidentiality and privacy.
Strong interpersonal communication including empathy, diplomacy, and necessary discretion.
Excellent verbal, oral and written communication skills.
A team player with ability to handle deadline driven environments.
Candidates must possess the following qualifications:
3/+ years relevant work experience
Bi-lingual Spanish/English preferred
Proficiency in Microsoft Office Suite - Excel, Word, Outlook
Salary & Benefits: · The starting wage is $22.00 to $24.00 per hour. Medical, Dental, 3 weeks PTO. 401k with match available after 1 year.
Work Environment: · E&E Foods offers a business casual work environment. · Work is typically performed in an office setting, and onsite/in-person. · The ability to sit at a desk/computer station, bend, stoop, walk and generally move around the office to consult with others, work within a busy environment and remain focused on tasks. · Document management requires some lifting and moving of objects up to 25lbs.· Excellent communication skills are essential.
ADA: EE Foods is committed to working with and providing reasonable accommodations to individuals with disabilities.
EEOC: EE Foods is an equal opportunity employer and does not discriminate on the basis of race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. Previously incarcerated, BIPOC, women and LGBTQ individuals are strongly encouraged to apply!
New Applications (21) Screening (0) Phone Interview (0) In Person Interview (0) Rejected (0) Offered (0) Hired (0)
Salary Description $22.00 to $24.00 per hour
Front Desk Agent FT
Receptionist secretary job in Bellevue, WA
Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings.
At The Bellevue Club Hotel, our Front Desk Team goes beyond just assisting our guests and Members during arrival and departure. Instead, we want to exceed expectations and provide a level of service that aligns with the luxury service our guests are accustomed to. As one of the first points of contact at The Bellevue Club Hotel, a warm welcome and an ability to put guests' mind at ease is crucial. Often being one of the last Team Members that a guest encounters, you will also need to make their final interaction on property memorable.
We Offer:
Pay range: $24-$24 per hour
FREE Medical, Dental, Vision benefits after 60 days
401(k) plan with a generous employer match
Free access to Club facilities and amenities
Complementary group fitness classes
Discounts at Club restaurants, Spa services and products
Opportunities for advancement in other roles within the Bellevue Club
Employee Recognition
Training and Development
A luxurious, recently remodeled hotel and cutting-edge fitness facility
A unique, thriving, fun and busy environment.
Free parking and other great perks!
As a Front Desk Agent, you will:
Check guests in and out of the Bellevue Club Hotel using Opera Property Management System.
Process credit card information, cash and direct billing payments as required.
Answer the Bellevue Club Hotel front office and reservation telephones. Provide information to prospective guests regarding room rates, room availability, corporate accounts, and services offered by the Bellevue Club Hotel.
Create and modify room reservations using Opera PMS. Input and/or update reservation information in the computer and properly code all reservations.
Process room reservation requests via phone, email and walk-in traffic.
Receive and action guest room inquiries via property computer system, including messaging of guests to gauge their satisfaction level throughout stay.
Coordinate with Housekeeping and Guest Services staff to accommodate guest requests.
Use guest history to record guest membership numbers and ensure that all input information is correct. Update data on repeat guests.
Constant evolving knowledge of all hotel room types, features of rooms, Bellevue Club facilities and the Bellevue/Eastside area.
Maintain and update information regarding Hotel facilities, hours of operation, key personnel, special activities and functions in the Hotel and Club. Utilize this information to answer guest and member questions about the Bellevue Club and Hotel.
Answer inquiries from Hotel guests, Club members, other hotel properties, travel agents, and general public pertaining to Hotel policies and services.
Effectively and consistently follow standards of operation and service as established by the Bellevue Club management.
Prior hotel experience is preferred, but not required. A passion for exceeding guest expectations, a desire to provide excellence in guest service and an acute attention to detail is a must. We want Team Members with a positive attitude, instinctually come from a place of “yes we can” and looking for a fun culture to grow their hospitality careers. Candidates must have full availability, including weekends, evenings, and holidays.
How to Apply:
If you are looking for a fun, professional yet casual atmosphere and a great work environment, apply today!
*This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify.
*Bellevue Club | Hotel is an Equal Opportunity Employer.
3PL Order Processor
Receptionist secretary job in Tacoma, WA
Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.
At Pet Food Experts (PFX), we do more than distribute the best pet products-we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.
If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!
What You'll Do:
3PL Order Processor: Participate in processing of E-commerce orders, as well as performing other tasks in the 3pl area. Including replenishment, put-away, order selecting, loading.
* Use assigned tools and equipment safely and as instructed
* Ensure pallets are properly stacked, secured, and meet company standards
* Verify tote IDs and stage orders correctly for transport
* Maintain clean aisles and follow "clean as you go" practices
* Meet or exceed accuracy and productivity goals as directed
* Promote a safe work environment and report any issues promptly
* Follow all company policies, procedures, and safety expectations
* Download, print, invoice, and manage daily orders in warehouse systems
* Maintain scanner/equipment logs and manage system reboot
Requirements
What We're Looking For:
* Safely and solely bend, lift, move materials up to 50 lbs. repetitively and continuously throughout shift, manually and by operating warehouse equipment
* Experience in safely operating warehouse equipment (e.g. forklift, pallet jack, high reach truck), preferred
* Strong attention to detail and accuracy required
* High degree of skill and dexterity in operation and safe control of warehouse equipment
* Experience with AS400 & Warehouse Librarian
* Candidate must have reliable transportation, flexible schedule, solid attendance and a positive, professional attitude
* Requires the ability and willingness to work in other areas of the warehouse as needed, including freezer and cooler departments.
Why You'll Love Working Here:
Pet People, First and Always: We're a company built on relationships-both with our team and the independent pet community we serve.
* An Industry on the Move: With our recent expansion, we're more connected than ever, creating career growth opportunities at every level.
* Culture of Care: From employee wellness to professional development, we invest in YOU.
* Fun & Furry Perks: Think company events, supportive colleagues, and a community that actually cares.
Schedule: Monday- Friday: 5am- work is complete
Application Deadline: Ongoing
Compensation: Step Progression Pay System
At Pet Food Experts, we believe in recognizing the commitment and dedication of our team. That's why we've designed a pay structure to support your long-term growth and reward high performance.
Here's how it works:
* Starting Pay: $21.00 per hour.
* Guaranteed Pay Increases: Employees receive a pay increase after 6 months of employment and an additional increase after 1 year of service and beyond
* Additional Earning Opportunities: Pay rate increases are scheduled regularly based on your length of service
Pawsome Perks of Joining PFX:
* No Scheduled Weekends! - More time for family, adventures, or just lounging with your pets.
* Full Benefits Package - Medical, dental, and vision to keep you feeling your best.
* 401(k) with Employer Match - Because your future matters.
* Safety Footwear Reimbursement - We help keep your feet comfy and protected!
* Overtime Pay - Extra $$ for extra hours (because your time is valuable).
* Paid Holidays - Celebrate, relax, and recharge-on us!
* Employee Discounts on Pet Food & Supplies - Because your pets deserve the best, too!
At PFX, we take care of our team-because when you feel good, you do good. Ready to be part of something bigger? Apply today!
* Any offers of employment are contingent upon passing a required background check
Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.
Veterinary Receptionist - Seattle, WA
Receptionist secretary job in Seattle, WA
Who we are
Columbia City Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: $20-$25 / hour
Schedule: 4 x 10-hour shifts
Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Columbia City Veterinary Hospital is looking for an established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.
Columbia City Veterinary Hospital is looking for a veterinary receptionist to add to its dedicated team. Working together to establish and uphold the highest standards of patient care, we believe that to care for our patients, we must also care for each other. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow.
Why You'll Love it Here
Flexibility with scheduling to ensure a healthy work-life balance
Opportunity to use your veterinary skills to better your community
Occasional coffee runs, ice cream parties, and meals on us
Lunch breaks on the reg
4-day work weeks
Rotating Saturday shifts
Each Member of Our Team Should Be Ready to
Let your passion for pets and veterinary care shine every day.
Tolerate puppy kisses and kitty headbutts
Listen to our clients as they explain why their dog/cat/bird/rat/goat/chicken is the best one that has ever lived.
Enjoy yourself. If you're not having fun, you're doing it wrong.
Possess the confidence to own tasks and responsibilities to deliver positive outcomes.
Benefits You Can't Beat
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!
Diversity, equity, inclusion, and belonging are core values at Columbia City Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyVeterinary Receptionist
Receptionist secretary job in Seattle, WA
Veterinary Receptionist - Roosevelt Animal Hospital (Full-Time)
Seattle, WA,
Veterinary Receptionist: Turn your love of animals and skill with people into a great career.
Roosevelt Animal Hospital is an established hospital in Seattle, WA and part of the Cara Network of Neighborhood Veterinary Practices. We're well known for the dedicated care we give our community's animal family members, and as one of Cara's 10 member hospitals, we're also known as an exceptional place to work.
In real world talk, that means you'll get the training and support you need to do your job well. Plenty of opportunities to learn, grow, and advance. Acknowledgement and rewards for those who go the extra mile for our clients and their pets.
· Excellent compensation & benefits including medical, dental, and vision
· Clear expectations and a path to advancement
Our Offer
Highly competitive salary range of $22.00-$24.00 per hour
Medical, vision, & dental insurance
Employee Assistance Program
Paid Time Off (PTO), up to 80 hours + 10 hours birthday PTO
Up to 6 paid floating holidays per year
401k + 4% employer match
Employee pet care discount for up to four personal pets
Uniform allowance
Professional Development (CE) reimbursement, up to $500 each year
Incentive Bonus Program with potential quarterly earnings of up to $700
Veterinary Medical Clerk License application and renewal paid for
Regular reviews and feedback
What We're Looking For
We want to provide clients and their pets with the kind of exceptional care and service they cannot get anywhere else-so it's important that you're as good with people as you are with pets. This means you should be someone who:
has demonstrable customer service skills
minimum 1 year of veterinary receptionist experience required
enjoys educating and connecting with people
communicates effectively
is reliable and trustworthy
shows adaptability and resilience
has an interest in community outreach or marketing
Is That You?
Then please reach out by sending a fully updated resume as well as a cover letter expressing why you think you'd be a good fit for our team.
Roosevelt Animal Hospital is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all team members.
_______________________
CARA VETERINARY CORE VALUE PILLARS
Put pets first. Our first priority is always with the health, happiness, and comfort of our patients. We have designed the Cara experience with the animal perspective in mind. And our care advice is based only on what is best for the pet.?
Trust the parent. We believe that caring for an animal is a partnership built on mutual trust and humility. We trust parents to make the right decisions for themselves and their pets and invite them to actively participate in care alongside us.?
Authentically human. Caring for a pet involves the full spectrum of emotions, from joy to grief. We must lean into openness, empathy, and compassionate listening. We know when to be fun, and when to be serious. At all times, we foster supportive, positive, and authentically human hospital culture.?
Good neighbors. Although our business is growing, we retain the attitude and spirit of a neighborhood vet. We welcome people in. We get to know our clients' families and are proud to play an active role in our local communities.?
Shake things up. We are always looking for a better way. In an industry that hasn't seen a lot of innovation, we are experimenting with new ways of delivering care, delighting customers, providing unexpectedly human (and animal) touches, and infusing out hospitals with fresh ideas.?
Hotel Front Desk Receptionist
Receptionist secretary job in Auburn, WA
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has at least one year of Opera PMS experience, brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
401(k)
Insurance
Flexible hours
Vacation time
At least one year of experience with the Opera PMS system.
Part-Time Front Desk / Receptionist
Receptionist secretary job in Seattle, WA
Seattle, WA 98107
Monday-Thursday, 8:00 AM-1:00 PM (approx. 20 hours per week)
We're a busy, family-owned and operated electrical contracting company seeking a friendly, detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be an excellent communicator who thrives in a fast-paced office environment and takes pride in customer service and keeping things organized.
Please note this position is part-time and in-office.
Responsibilities:
Answer and direct calls on a multi-line phone system
Greet visitors and provide courteous, professional assistance
Manage and route incoming emails using Microsoft Outlook
Perform light office duties such as filing, scanning, and data entry
Maintain accuracy and attention to detail in all administrative tasks
Qualifications:
Prior receptionist or administrative experience preferred
Proficient in Microsoft Outlook (and general Microsoft Office familiarity)
Strong communication and organizational skills
Dependable and punctual, with a positive, team-oriented attitude
If you are reliable, personable, and enjoy helping things run smoothly, we encourage you to apply!
Veterinary Receptionist and Client Coordinator
Receptionist secretary job in Bothell, WA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS:
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILLDO)
Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
The pay range for this role is
$17.70 - $22.62 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyFront Desk Receptionist
Receptionist secretary job in Lynnwood, WA
About the Company
CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology.
CardioNow's mission is to empower you with accurate, timely insights into your cardiovascular health-keeping you informed, supported, and confident. By combining medical expertise with advanced technology, we deliver proven outcomes through a personalized approach.
About the Job
At our rapidly growing practice, CardioNow, we are seeking a highly motivated Patient Service Representative to join our team! You will serve as the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of the office. The receptionist is responsible for managing appointments, coordinating patient inquiries, maintaining accurate records, and assisting in various administrative tasks. You will report directly to the Vice President of Operations or his/her designee. This position has an estimated start date of May or June.
What you'll do:
Warmly greet patients and visitors as they arrive
Oversee front desk operations of the office
Assist with the check-in process, verifying patient information and insurance details
Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times
Coordinate appointments for new and returning patients and reschedule or cancel them when needed
Answer incoming phone calls and respond to emails in a courteous and professional manner
Address patient inquiries, provide information about services, and assist with prescription refill requests
Collect and update patient demographic and insurance information accurately
Verify insurance coverage and ensure necessary documentation is complete
Maintain and update patient records, ensuring accuracy and confidentiality
Organize and file medical documents, test results, and correspondence
Keep the waiting area clean and organized, ensuring patients are comfortable while waiting
Monitor the flow of patients in the waiting area and inform medical staff of any delays or emergencies
Enter patient information, appointments, and other relevant data into the office's electronic health records (EHR) system to maintain accurate and up to date records
Work closely with medical staff, nurses, and other administrative personnel to ensure a seamless patient experience
Maintain patient confidentiality and adhere to privacy regulations, such as HIPAA
Handle patient concerns and complaints in a professional and empathetic manner
What you'll need:
High school diploma or equivalent; additional education or medical office certification is a plus
Proven experience as a receptionist or in a customer service role, preferably in a healthcare setting
Familiarity with medical terminology and procedures
Strong interpersonal and communication skills
Proficiency in using scheduling software, electronic health records (EHR) systems, and basic office software (e.g., Microsoft Office)
Medical Records experience needed
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced environment
Empathetic and patient-focused approach
Professional appearance and demeanor
Athena experience preferred
Work Location:
You will work out of the Lynnwood, WA office located at 19020 33rd Ave West.
Additional Information
Full-time hourly range of $20-$21 per hour plus medical, dental, and vision benefits.
Auto-ApplyVeterinary Receptionist
Receptionist secretary job in Olympia, WA
Job Description
WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us!
Job Summary
As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client's experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments.
Key Responsibilities
Main Accountabilities:
The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care.
Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive.
Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets.
Convert > 20% of New Client incoming calls to scheduled appointments.
Promote the practice's Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options.
Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care.
Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process.
Facilitate client education and utilization of client-facing online pharmacy.
Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency.
Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care.
Work closely with the veterinary team to streamline patient flow and enhance the client's experience, converting inquiries into scheduled appointments.
Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions.
Customer Service Delivery:
Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services.
Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates.
Adapt to each client's unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships.
Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits.
Other Responsibilities:
Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment.
Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments.
Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency.
Required Skills and Knowledge
Demonstrated ability to:
Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills.
Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods.
Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller.
Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments.
Demonstrated experience with/knowledge of:
Handling dogs, cats, and exotic animals.
Typing 40+ wpm (keyboard).
Basic MS Office products (Word, Excel) and email systems.
Able to demonstrate:
A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking.
Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits.
Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered.
Education and Experience
High School Diploma or equivalent.
1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment.
1+ years of experience working with computers (typing, email, other software).
Veterinary experience a plus, but not required.
Work Location, Environment, and Physical Requirements
Reception position performed onsite at our hospital or offsite event locations. Remote work is not available.
Hospital environment includes pet-related sounds, smells, and space constraints.
Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays.
Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching.
May be exposed to pets that may bite or scratch, as well as biological hazards and medications.
Salary Range: $17 - $23
Equal Opportunity Employer - Commitment to Diversity
WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities.
For more information, please contact WellHaven HR at ****************.
Pay Transparency Disclaimer
WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresent this information when reposting our job requisitions. WellHaven Pet Health is not responsible for any discrepancies in such postings. For the authoritative and most up-to-date wage range information for all positions and locations, please refer exclusively to our official careers page: *************************************
Veterinary Receptionist
Receptionist secretary job in Tumwater, WA
WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us!
Job Summary
As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each clients experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments.
Key Responsibilities
Main Accountabilities:
* The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care.
* Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive.
* Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets.
* Convert > 20% of New Client incoming calls to scheduled appointments.
* Promote the practices Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options.
* Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care.
* Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process.
* Facilitate client education and utilization of client-facing online pharmacy.
* Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency.
* Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care.
* Work closely with the veterinary team to streamline patient flow and enhance the clients experience, converting inquiries into scheduled appointments.
* Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions.
Customer Service Delivery:
* Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services.
* Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates.
* Adapt to each clients unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships.
* Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits.
Other Responsibilities:
* Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment.
* Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments.
* Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency.
Required Skills and Knowledge
Demonstrated ability to:
* Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills.
* Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods.
* Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller.
* Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments.
Demonstrated experience with/knowledge of:
* Handling dogs, cats, and exotic animals.
* Typing 40+ wpm (keyboard).
* Basic MS Office products (Word, Excel) and email systems.
Able to demonstrate:
* A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking.
* Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits.
* Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered.
Education and Experience
* High School Diploma or equivalent.
* 1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment.
* 1+ years of experience working with computers (typing, email, other software).
* Veterinary experience a plus, but not required.
Work Location, Environment, and Physical Requirements
* Reception position performed onsite at our hospital or offsite event locations. Remote work is not available.
* Hospital environment includes pet-related sounds, smells, and space constraints.
* Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays.
* Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching.
* May be exposed to pets that may bite or scratch, as well as biological hazards and medications.
Salary Range: $17 - $23
Equal Opportunity Employer Commitment to Diversity
WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities.
For more information, please contact WellHaven HR at
Veterinary Receptionist
Receptionist secretary job in Tumwater, WA
WellHaven Pet Health is built on a foundation of "Well People, Well Pets, Well Practice, and Well Community" it's the heart of everything we do. With over 40 hospitals and growing, we are committed to supporting our teams with a positive culture, strong mentorship, and opportunities for growth. Our collaborative, team-centered approach ensures that both pets and people receive the care and support they deserve. Join us in shaping the future of veterinary medicine - Come Grow with Us!
Job Summary
As the first point of contact, the Receptionist plays a crucial role in setting a positive and caring tone for each client s experience. The primary responsibility of this position is to convert incoming calls into scheduled appointments, ensuring that every interaction is positive and welcoming and results in client engagement. This role requires a proactive approach to managing calls, educating clients, and fostering relationships encouraging repeat visits and client loyalty. Receptionists play a key role in driving our veterinary business forward by saying "YES" to pets and booking client appointments.
Key Responsibilities
Main Accountabilities:
The primary purpose of this role is to fill the client schedule each day. This is how we provide access to care.
Greet clients and patients positively, and in a friendly manner, ensuring every client feels welcome when they call or arrive.
Maximize client call conversion by effectively managing incoming phone calls, addressing client needs, and scheduling appointments to ensure optimal veterinary care for pets.
Convert > 20% of New Client incoming calls to scheduled appointments.
Promote the practice s Care Companion Plans and services during calls, educating clients and encouraging them to take advantage of preventive care options.
Perform weekly proactive reminder phone calls to clients that are coming due or overdue for services. The purpose of these outbound calls is to book the client for appointments, as outlined in the Client Reminder SOP. This is critical to supporting the WellHaven mission of delivering patient-centered care.
Administer essential receptionist duties, including patient intake and discharge, while ensuring smooth transitions for every call-to-appointment process.
Facilitate client education and utilization of client-facing online pharmacy.
Handle cashier duties, including reconciling the cash drawer daily and completing opening and closing processes with precision and efficiency.
Maintain accurate medical charts for all patients, ensure thorough documentation, and facilitate a smooth transition from phone calls to in-person care.
Work closely with the veterinary team to streamline patient flow and enhance the client s experience, converting inquiries into scheduled appointments.
Ensure the reception area remains clean and inviting, supporting an excellent first impression and facilitating smooth call-to-appointment transitions.
Customer Service Delivery:
Provide exceptional service by converting every client call into a booked appointment, demonstrating professionalism, attentiveness, and a strong knowledge of available services.
Exhibit strong communication and organizational skills to manage client calls effectively, providing accurate information and personalized service to increase appointment conversion rates.
Adapt to each client s unique needs, ensuring calls are handled with empathy and responsiveness, ultimately increasing client satisfaction and fostering long-term relationships.
Proactively resolve customer complaints, ensuring each client feels heard and valued, resulting in continued trust and repeat visits.
Other Responsibilities:
Adhere to OSHA standards and regulations as outlined in company policies to maintain a safe and compliant working environment.
Learn basic veterinary technical skills, such as animal restraint and lab duties, to enhance client service and support the smooth flow of calls and appointments.
Take on other responsibilities as assigned to contribute to overall team success and improve call-to-conversion efficiency.
Required Skills and Knowledge
Demonstrated ability to:
Convert incoming clients calls into scheduled appointments, utilizing effective communication, relationship-building, and problem-solving skills.
Multi-task in a fast-paced environment while maintaining accuracy, especially during busy call periods.
Remain calm and focused while addressing high call volumes and ensuring a positive experience for every caller.
Learn new computer software systems (PIMs, scheduling, etc.) and use them to streamline client calls and appointments.
Demonstrated experience with/knowledge of:
Handling dogs, cats, and exotic animals.
Typing 40+ wpm (keyboard).
Basic MS Office products (Word, Excel) and email systems.
Able to demonstrate:
A strong customer service focus with the ability to adapt to individual clients, creating a personalized experience that encourages appointment booking.
Excellent phone demeanor, displaying a professional, empathetic tone while converting calls into scheduled visits.
Effective communication skills to handle various client emotions and needs, ensuring each call is both productive and client-centered.
Education and Experience
High School Diploma or equivalent.
1+ years of customer service experience, with a preference for front desk or call center experience in a fast-paced environment.
1+ years of experience working with computers (typing, email, other software).
Veterinary experience a plus, but not required.
Work Location, Environment, and Physical Requirements
Reception position performed onsite at our hospital or offsite event locations. Remote work is not available.
Hospital environment includes pet-related sounds, smells, and space constraints.
Flexibility with schedules, including 10+ hour shifts, weekends, evenings, and holidays.
Ability to lift 25+ pounds and perform physical activities, such as standing, walking, and reaching.
May be exposed to pets that may bite or scratch, as well as biological hazards and medications.
Salary Range: $17 - $23
Equal Opportunity Employer Commitment to Diversity
WellHaven is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We comply with all applicable federal, state, and local laws prohibiting discrimination and provide reasonable accommodation for qualified employees with disabilities.
For more information, please contact WellHaven HR at ****************.
Pay Transparency Disclaimer
WellHaven Pet Health provides wage range information in accordance with applicable pay transparency laws. Third-party job boards and recruiting platforms may omit or misrepresent this information when reposting our job requisitions. WellHaven Pet Health is not responsible for any discrepancies in such postings. For the authoritative and most up-to-date wage range information for all positions and locations, please refer exclusively to our official careers page: *************************************
Veterinary Receptionist
Receptionist secretary job in Duvall, WA
Are You an Animal Lover and Client Service Superstar? Join the Team at Duvall Veterinary Hospital
Duvall Veterinary Hospital is a well-established, independently owned practice located in the beautiful Snoqualmie Valley-just under an hour from Seattle. We're close enough to the city for weekend adventures, but far enough to enjoy the charm and quality of life that comes with a small-town community (and a smooth commute).
We have a rare opening for a friendly, experienced Veterinary Receptionist (CSR) to join our fun, supportive, and hardworking team.
What We Offer:
Competitive pay
Employee discounts on pet care
Supportive, team-focused culture
Opportunities for growth and learning
You'll be part of a collaborative, compassionate team in a fully equipped hospital featuring a complete in-house lab, digital radiography, therapeutic laser, and more. We treat pets like family-and we treat our team the same way.
What We're Looking For:
Prior experience in a veterinary setting is preferred, but not required
Clear and professional communication skills with both clients and team members
A good sense of humor and the ability to stay calm and kind under pressure
Willingness to work some Saturdays
Familiarity with AVImark is a plus, but not required
At DVH, you'll be more than just a friendly face at the front desk-you'll be a valued part of our client and patient experience, with the opportunity to grow your career in a practice that truly cares.
Sound like a fit?
We'd love to hear from you!
Part-Time Veterinary Receptionist
Receptionist secretary job in Seattle, WA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is hiring an experienced Part-time Client Service Coordinator.
Are you an excellent customer service professional?
Do your peers turn to you for advice, guidance, comfort, and support?
Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?
If you are seeking an opportunity with a team that inspires growth working in a collaborative environment, we want to hear from you.
At BluePearl Pet Hospital, our Client Service Coordinators are imperative to the success of our hospital. In this position, you are the first BluePearl Associate that the client sees. You will ensure that each client receives the care and attention that they need. You will need to be able to function calmly and compassionately in situations that can be very emotional and difficult for our clients.
Schedule: Day Shift or Swing Shift - Part Time
CSC Pay: $20.74 - $31.82 /Hr
This pay band is a starting point and is dependent on experience and advancement through Kahuna leveling system.
We also offer competitive shift differential pay for eligible hours worked for nights and weekends.
*Shift differentials are based on a 4-hour minimum.
For example:
Mon - Fri: 6pm to 8am = $4.50 Shift Differential
Sat & Sun: 6pm to 8am = $8.00 Shift Differential
Sat & Sun: 8am to 6pm = $4.50 Shift Differential
As a Client Services Coordinator:
You will greet and make friendly eye contact every time our hospital entry door opens to offer the individual warm and professional acknowledgement.
You are always offering a friendly smile, strong eye contact and an approachable demeanor.
You are a compassionate listener.
You speak clearly, slowly, and calmly in person and on the telephone in a way that clients easily understand.
You will assess immediately upon arrival each client's rare need, as well as the pet's general condition.
You will determine whether an emergency arrival is a “stat” versus “standard” emergency.
You will respond to non-patient calls or visitors and connect them to the appropriate team member.
You are responsible for confirming all appointments in advance ensuring clients receive accurate information about preparing their pet for the appointment.
You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
You serve as a liaison between clients and service agencies during handling of pet remains by ensuring a complete, accurate, and compassionate process.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.
In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Health, dental, vision, and life insurance options.
Paid paternity leave as well as employer provided short-term and long-term disability.
Flexible work schedules.
Time to reset, rewind, and reflect through our paid time off and floating holiday plans.
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Auto-ApplyVeterinary Receptionist
Receptionist secretary job in Seattle, WA
Job DescriptionDescription:Veterinary Receptionist - Roosevelt Animal Hospital (Full-Time)
Seattle, WA,
Veterinary Receptionist: Turn your love of animals and skill with people into a great career.
Roosevelt Animal Hospital is an established hospital in Seattle, WA and part of the Cara Network of Neighborhood Veterinary Practices. We're well known for the dedicated care we give our community's animal family members, and as one of Cara's 10 member hospitals, we're also known as an exceptional place to work.
In real world talk, that means you'll get the training and support you need to do your job well. Plenty of opportunities to learn, grow, and advance. Acknowledgement and rewards for those who go the extra mile for our clients and their pets.
· Excellent compensation & benefits including medical, dental, and vision
· Clear expectations and a path to advancement
Our Offer
Highly competitive salary range of $22.00-$24.00 per hour
Medical, vision, & dental insurance
Employee Assistance Program
Paid Time Off (PTO), up to 80 hours + 10 hours birthday PTO
Up to 6 paid floating holidays per year
401k + 4% employer match
Employee pet care discount for up to four personal pets
Uniform allowance
Professional Development (CE) reimbursement, up to $500 each year
Incentive Bonus Program with potential quarterly earnings of up to $700
Veterinary Medical Clerk License application and renewal paid for
Regular reviews and feedback
What We're Looking For
We want to provide clients and their pets with the kind of exceptional care and service they cannot get anywhere else-so it's important that you're as good with people as you are with pets. This means you should be someone who:
has demonstrable customer service skills
minimum 1 year of veterinary receptionist experience required
enjoys educating and connecting with people
communicates effectively
is reliable and trustworthy
shows adaptability and resilience
has an interest in community outreach or marketing
Is That You?
Then please reach out by sending a fully updated resume as well as a cover letter expressing why you think you'd be a good fit for our team.
Roosevelt Animal Hospital is an equal opportunity employer. We welcome and celebrate diversity and are committed to creating an inclusive environment for all team members.
_______________________
CARA VETERINARY CORE VALUE PILLARS
Put pets first. Our first priority is always with the health, happiness, and comfort of our patients. We have designed the Cara experience with the animal perspective in mind. And our care advice is based only on what is best for the pet.?
Trust the parent. We believe that caring for an animal is a partnership built on mutual trust and humility. We trust parents to make the right decisions for themselves and their pets and invite them to actively participate in care alongside us.?
Authentically human. Caring for a pet involves the full spectrum of emotions, from joy to grief. We must lean into openness, empathy, and compassionate listening. We know when to be fun, and when to be serious. At all times, we foster supportive, positive, and authentically human hospital culture.?
Good neighbors. Although our business is growing, we retain the attitude and spirit of a neighborhood vet. We welcome people in. We get to know our clients' families and are proud to play an active role in our local communities.?
Shake things up. We are always looking for a better way. In an industry that hasn't seen a lot of innovation, we are experimenting with new ways of delivering care, delighting customers, providing unexpectedly human (and animal) touches, and infusing out hospitals with fresh ideas.?
Requirements:
Veterinary Receptionist - Kirkland, WA
Receptionist secretary job in Kirkland, WA
Who we are
Evergreen Veterinary Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Part-time
Salary: $20.00 - $23.00 per hour
Schedule: Monday through Friday, 2pm - 7pm
Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to ensuring our pets live happy and healthy lives? Do you LOVE puppy kisses and kitty face nudges? If so, Evergreen Veterinary Hospital would love to meet you!
Evergreen Veterinary Hospital, a well-established practice with a commitment to unparalleled patient care and exceptional customer service, is looking to add a veterinary receptionist superstar to our team! We are more than a group of compassionate veterinary professionals; we are a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate our staff so that we can all find a growth path.
Why You'll Love it Here
Flexibility with scheduling to ensure a healthy work-life balance
Employee benefits that strengthen both the body and the mind
A clinic culture that celebrates your unique awesomeness!
No nights, no weekends, and no holiday shifts
Each Member of Our Team Should be Ready to
Let your passion for pets and veterinary care shine every day.
Laugh. Life is short; smile while you still have teeth.
Ask for help and offer help to others.
Enjoy yourself. If you're not having fun, you're doing it wrong.
Benefits You Can't Beat
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Take the next step. You miss every chance you don't take - don't miss this one. Apply today!
Diversity, equity, inclusion, and belonging are core values at Evergreen Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
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