Director, Client Service, Media
Regional director job in New York, NY
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Director, Client Service, Media
Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk
About the role
The Director role leads client-facing media effectiveness initiatives, translating business objectives into strategic research designs that measure cross-platform and addressable TV campaign performance. The position combines deep expertise in media with leadership in client service, guiding teams to deliver high-impact insights and innovative solutions.
Primary Responsibilities
Lead teams executing media effectiveness solutions for mid-size accounts, including measurement of cross-platform and addressable TV campaign performance on behalf of brand, agency and advertiser clients.
Translate client business objectives into research design, ensuring insights are aligned with our client's media strategy and goals.
Oversee the research design and execution of more complex studies i.e. custom audience analysis, multi-platform brand lift, attribution and ROI.
Synthesize complex data into compelling narratives that inform client decision-making and media planning.
Champion innovation in media analytics, staying ahead of emerging tools, platforms, and measurement standards.
Serve as a consultative strategic advisor to senior client stakeholders, guiding them on campaign planning decisions through evidence-based insights.
Confidently delivers high-impact presentations, in-person when possible, on high quality story-driven reports, tailored to client needs and business context.
Mentor and develop client service teams, fostering analytical rigor and consultative skills across levels.
Drive cross-functional collaboration with media planning, data science, and product teams to deliver integrated solutions.
Contribute to determining resource allocation across client accounts, balancing strategic depth with delivery efficiency.
Establish quality standards and best practices to deliver on client-facing research outputs.
Represent the media client service function in enterprise-wide initiatives, such as innovation pilots or thought leadership efforts.
Essential Knowledge & Experience
5+ years of hands-on experience in market research with strong focus on media effectiveness, audience insights or campaign performance.
Deep understanding of addressable TV, digital media ecosystems, and cross-platform measurement methodologies.
Proven ability to translate complex research findings into strategic recommendations for clients and internal stakeholders.
Experience leading client engagements, including presenting insights, managing expectations, and driving media strategy alignment.
Strong command of quantitative and qualitative research techniques, including survey design, audience segmentation, and stat testing.
Demonstrated success in mentoring and developing research teams, fostering analytical rigor and client-centric thinking.
Ability to navigate fast-paced agency or client environments, balancing strategic depth with delivery efficiency.
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role in Illinois is 97,400.00 - 140,666.66 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
New York, World Trade CenterUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Vice President Field Operations
Regional director job in Hackensack, NJ
Overview: This role owns the end-to-end execution of a nationwide field operation in a high-urgency, high-stakes service environment. The Vice President of Operations is responsible for transforming a fast-moving, complex operation into a scalable, predictable, and disciplined execution engine. This is a hands-on leadership role that blends strategic architecture with real-time operational command.
The ideal leader builds systems, moves with urgency, commands under pressure, and takes full ownership of outcomes without waiting for direction.
What You'll Do
Own nationwide field execution across multiple regions, ensuring consistent, on-time, high-quality service delivery.
Design and implement scalable operating systems including dashboards, KPIs, workforce planning tools, and performance reporting.
Build and enforce standardized SOPs and a unified Field Operations Playbook.
Assess organizational health, develop leadership bench strength, and improve retention through clear career paths and accountability.
Balance labor demand with capacity through load forecasting, scheduling optimization, and cross-training programs.
Establish and oversee safety programs, incident response protocols, and vendor accountability standards.
Serve as the operational bridge between field teams and executive leadership.
Spend regular time in the field to audit performance, build trust, and identify real-world constraints and opportunities.
Anticipate operational risks and proactively implement solutions before failures occur.
Drive continuous improvement across cost per job, throughput, quality, and customer outcomes.
What You Bring
10+ years of experience leading complex, multi-region field, logistics, or service operations.
Proven success scaling distributed teams in high-intensity, real-world operational environments.
Deep experience building SOPs, operating dashboards, workforce planning models, and performance management systems.
Track record of reducing operational friction while increasing speed, safety, and predictability.
Strong command presence with the ability to lead under pressure and make rapid, high-impact decisions.
Advanced capability in identifying root causes and building durable systems, not quick fixes.
Comfort working with operational technology such as BI tools, dispatch platforms, and incident tracking systems.
Experience in B2B field services, regulated industries, logistics, or asset-intensive operations is strongly preferred.
Chief Executive Officer
Regional director job in River Vale, NJ
The Moran Company is pleased to partner with Spectrum for Living Development, Inc. to recruit the organization's next President & CEO.
Founded in 1978 by parents of children with developmental disabilities, Spectrum for Living's primary goal is to develop a total lifetime program to meet the needs of this population and remedy service inequities.
Spectrum provides a wide variety of comprehensive services for up to 1,000 individuals with disabilities, including an Intermediate Care Facility, 14 residential group homes, 5 supervised apartments, and 5 adult day programs across Bergen, Passaic, and Middlesex counties in New Jersey. Additional services include case management, respite, supported employment, and recreation.
Spectrum operates with a $48 million budget and employs 600 staff. Its administrative office is in River Vale, New Jersey, an upscale, safe, family-friendly suburb with highly rated public schools and easy access to Manhattan.
The President/CEO serves as the Administrative Agent of Spectrum for Living. This position provides leadership and overall management by administering a delivery system of comprehensive services/supports in accordance with the organization's mission and implementing policies and programs approved by the Board of Trustees (Board).
This managerial position holds full authority and responsibility for all employees through an organized supervisory system. The CEO has the authority to exercise independent judgment, establish policies and procedures, and ensure all control systems are in place for the effective and efficient management of the organization.
This position requires a Bachelor's degree; a Master's degree in business/nonprofit management, finance, and/or Health and Human Services is strongly preferred. Ten years of increasingly responsible executive management experience is required, in the developmental disabilities, human services or healthcare sector. Also required is a comprehensive knowledge of laws and regulations from DHS/DDD, DHSS, HUD, HCFA, OPWDD, SED, Department of Health, and other regulatory agencies.
The projected compensation for this position starts at $350,000 annually, commensurate with education and experience. Compensation is supplemented by a strong benefits package, including medical, prescription & vision, dental, life insurance, long-term disability, and a 403(b) plan. Relocation expenses are negotiable.
The Moran Company is conducting the search for the Spectrum for Living, Inc. President/CEO. Questions about the position can be directed to Ann Graff, The Moran Company; ****************************.
To apply for this position, submit a cover letter and resume to Ann Graff at the Moran Company, via the secure online portal. Resume should include all professional experience, dates of employment (month and year), position/title, and organization names. Cover letters should articulate relevant experience and fit with the stated preferences of the position.
See Full Position Profile or APPLY NOW
Chief Executive Officer
Regional director job in Newark, NJ
Our client is a well-established, vertically integrated lumber company specializing in sustainable timber harvesting, milling, and distribution. With decades of industry expertise, Our Client serves a diverse customer base across construction, manufacturing, and wholesale markets. The organization is committed to responsible forestry practices, operational excellence, and long-term growth within the wood products industry.
Position Overview
Our client is seeking a dynamic and experienced Chief Executive Officer (CEO) to lead the company through its next phase of strategic growth and operational optimization. The CEO will be responsible for setting the organization's vision, driving financial performance, and strengthening its competitive position in the lumber and wood products market. This individual will oversee all business operations, ensure compliance with environmental and industry standards, and cultivate strong relationships with customers, partners, and stakeholders.
Location: Newark
Reports to: Group Stakeholders
Schedule: Onsite
Employment Type: Full-Time
Salary Range: $300,000.00 - $400,000.00 USD/Annually
Key Responsibilities
Provide strategic leadership and direction to advance the company's mission, long-term goals, and market position.
Oversee all operational, financial, and administrative functions to ensure efficiency, profitability, and safety.
Develop and execute short- and long-term business plans aligned with industry trends and organizational objectives.
Foster a culture of sustainability and ensure adherence to environmental, forestry, and safety regulations.
Build and maintain strong relationships with key customers, suppliers, regulatory agencies, and community stakeholders.
Lead organizational development initiatives, cultivating a high-performing leadership team and workforce.
Manage capital investments, including mill operations, equipment upgrades, supply chain improvements, and new market opportunities.
Provide transparent reporting and regular updates to the Board of Directors.
Drive continuous improvement across production, quality, and supply chain processes.
Represent the company at industry events, trade associations, and public forums.
Qualifications
Bachelor's degree in Business Administration, Forestry, Industrial Management, or related field; MBA preferred.
10+ years of senior leadership experience, ideally within lumber, forestry, manufacturing, or heavy industrial sectors.
Demonstrated success in strategic planning, P&L management, and organizational leadership.
Strong knowledge of lumber production, milling operations, forestry regulations, and supply chain dynamics.
Excellent communication, negotiation, and stakeholder management skills.
Proven ability to lead operational excellence initiatives and drive cultural alignment.
Commitment to safety, sustainability, and continuous improvement.
Ability to travel as needed to company sites, customer locations, and industry events.
Compensation
The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.
EEO Statement
Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.
Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.
Sr. Director, Vaccine Market Operations
Regional director job in Parsippany-Troy Hills, NJ
(Remote) Are you ready to lead growth in one of healthcare's most dynamic markets? My client, a nationally recognized leader in vaccine contracting and group purchasing solutions, is seeking a Sr. Director to drive expansion across the post-acute and long-term care landscape. This role is ideal for a visionary commercial leader who blends industry expertise in vaccines with strategic, data-driven execution to deliver measurable growth and impact.
Why You Should Apply
Lead the national growth strategy for a high-visibility business unit.
Full P&L responsibility with direct influence on margin, membership, and market share.
Collaborate with leading manufacturers and healthcare providers.
Competitive executive compensation, bonus, and benefits package.
Shape the future of vaccine distribution and immunization programs in post-acute care.
What You'll Be Doing
Design and execute a scalable business strategy for revenue and membership growth.
Build and lead a high-performing sales organization.
Strengthen provider, manufacturer, and pharmacy partnerships.
Use analytics and KPIs to optimize operations and performance.
Collaborate across marketing, operations, and program teams to enhance member experience.
About You
10+ years of progressive sales leadership in healthcare, pharma, or distribution.
Proven success driving $10M+ in vaccine sales.
Experience with P&L, GPO engagement, and post-acute markets.
Strong strategic, analytical, and leadership skills.
How To Apply
Send resume to ************************ and reference Job #19549.
Senior Vice President, Regulatory Affairs
Regional director job in Parsippany-Troy Hills, NJ
Retained Search
Reports to: CEO
My client is a commercial-stage leader in non-opioid pain management and regenerative health solutions. They are dedicated to transforming patient care by delivering innovative therapies that reduce reliance on opioids, advance musculoskeletal pain treatments, and address significant unmet medical needs.
Position: The Senior Vice President, Regulatory Affairs, will serve as a critical member of the Executive Leadership Team. Reporting directly to the CEO, this leader will shape and execute global regulatory strategy, ensuring excellence in regulatory submissions, approvals, and compliance across commercial products, clinical development, and pipeline expansion. In this role, you will be responsible for guiding innovation, scaling a growing organization, and shaping the next phase of its growth.
Key Responsibilities
Strategic Leadership:
Define and execute a comprehensive US and global regulatory strategy aligned with growth objectives and mission in musculoskeletal pain and adjacencies.
Provide proactive guidance to the CEO, ELT, and Board of Directors on regulatory risks, opportunities, and evolving landscapes.
Represent as the primary regulatory voice in key discussions with the FDA, EMA, and other global health authorities.
Evaluate and strengthen regulatory processes and talent by attracting and onboarding top-tier industry leaders as needed to elevate organizational performance.
Regulatory Excellence:
Oversee and ensure the timely and high-quality submission of regulatory documents for both commercial products and innovative pipeline programs.
Drive strategies for innovative pathways to support expedited development and approval of new therapies, including gene therapy initiatives.
Support effective lifecycle management for commercial products, including label expansions, line extensions, and post-marketing requirements.
Organizational Impact:
Lead and develop a high-performing regulatory organization capable of scaling with pipeline and commercial growth.
Partner cross-functionally with R&D, Tech Ops, Quality, Medical, and Commercial to ensure alignment and collaboration.
Embed a culture of innovation, collaboration, and accountability throughout the Regulatory Affairs function.
Education & Experience:
Advanced degree (PhD, PharmD, MD, or equivalent) in life sciences, pharmacy, or medicine.
15+ years of progressive regulatory leadership experience in the biopharma industry, with a blend of development and commercial-stage exposure.
Demonstrated success in leading and scaling regulatory organizations during phases of significant growth.
Expert working knowledge of regulations and specific experience in the area of new product development, advertising and promotion, and the ability to support multiple commercial products.
Proven track record in securing regulatory approvals for small molecules, biologics, and preferably combination products/devices.
Experience interacting directly with FDA, EMA, and other health authorities at senior levels.
Modality Experience: Deep understanding of small molecules and biologics; exposure to gene therapy is highly desirable.
Therapeutic Experience: Experience in Musculoskeletal Pain, CNS, Rheumatology, or adjacent therapeutic areas preferred.
Ability to serve as an enterprise-wide thought leader, balancing innovation, compliance, and operational excellence.
Strong communication, negotiation, and problem-solving skills with the ability to influence at the ELT and Board levels.
Regional Manager - Midtown (FOUND Study - Student Housing)
Regional director job in New York, NY
We are seeking a seasoned Regional Manager that will be primarily located in New York for our nationwide student housing portfolio at FOUND Study (******************** The ideal candidate will have extensive experience in dynamic sectors such as student housing, multi-family housing, hospitality, or senior living. This role requires exceptional organizational, communication, and leadership skills, along with a proven ability to develop innovative solutions. The Regional Manger will collaborate closely with Hawkins Way Capital (******************* and FCL Management (fclmgmt.com) leadership teams to strategize and develop long-term plans aimed at enhancing productivity and achieving success across our Midtown properties.
Key responsibilities include collaborating with senior management at the Midtown properties to establish performance goals and long-term operational strategies, analyzing current processes to recommend improvements, and setting benchmarks and KPIs to maximize efficiency in departments such as engineering and housekeeping. The Regional Manager will also work with corporate and asset management teams to develop and adhere to financial plans, implement established policies and procedures, and ensure seamless transitions for new acquisitions or management contracts. In addition, the role requires managing vendor relationships for work performed in high-rise buildings, overseeing student housing operations with attention to safety and service standards, and navigating New York City's building permit process to ensure regulatory compliance and timely execution of projects. A minimum of 3-5 years of experience in a related field, with at least 2 years in a leadership role, is required. A bachelor's degree in business administration or a related field is preferred.
Join us as we continue to grow and innovate in our industry. If you are passionate about operational excellence and have the vision to lead our team into the future, we encourage you to apply for this exciting opportunity.
EOE.
SVP, Digital Group Media Director
Regional director job in New York, NY
The SVP, Digital Group Media Director is a senior strategic leader responsible for shaping the vision, performance, and growth of digital media across multiple clients and disciplines. This leader oversees all aspects of digital media strategy, investment, innovation, and team leadership ensuring integration with creative, data, and technology partners to drive measurable business results.
This role requires a visionary thinker with deep expertise in digital ecosystems, strong business acumen, and a passion for nurturing teams in a fast-paced, creatively driven environment.
Key Responsibilities:
Leadership & Strategy
Lead the development and execution of integrated digital media strategies across paid, owned, and earned channels.
Partner with executive leadership to define the agency's digital media offering, innovation roadmap, and best-in-class practices.
Translate client business goals into actionable media strategies and measurable outcomes.
Champion collaboration between creative, strategy, analytics, and technology teams to ensure cohesive storytelling and performance alignment.
Collaborate with tech partners on marketing automation projects.
Client Partnership
Guide clients through digital transformation, ensuring cutting-edge, data-informed decisions across programmatic, social, search, and emerging platforms.
Oversee multiple high-value accounts, ensuring media excellence, innovation, and fiscal stewardship.
Build trusted relationships that result in long-term client growth and satisfaction.
Performance & Innovation
Oversee digital media investment, optimization, and reporting frameworks to ensure efficiency and effectiveness.
Evaluate new technologies, platforms, and partnerships for client and agency benefit.
Lead thought leadership initiatives, contributing to agency visibility in the industry.
Ensure compliance with data privacy and brand safety standards.
Qualifications
12-15+ years of experience in media strategy, digital marketing, or integrated communications, with a focus on leadership roles.
Proven experience managing large, multi-channel campaigns and multimillion-dollar budgets.
Expertise in programmatic, social, SEM, e-commerce, and emerging digital platforms.
Strong analytical mindset and comfort working with data-driven insights.
Exceptional communication, negotiation, and presentation skills.
Experience leading teams within a creative or integrated agency environment preferred
Salary up to $225,000.00, commensurate with experience.
Managing Director, Data Center Strategy
Regional director job in New York, NY
Managing Director - US Data Center Strategy
An institutionally backed digital infrastructure platform is seeking a Managing Director, Data Center Strategy to lead the development, investment and strategic growth of its data center portfolio.
As an executive you will play a defining role in shaping the company's continued expansion into hyperscale and enterprise markets - guiding strategic partnerships, evaluating new markets and overseeing large-scale development and acquisition initiatives across the US.
Key Responsibilities
Define and execute the platform's US data center growth strategy across greenfield development, joint ventures and strategic acquisitions.
Lead market evaluation for hyperscale, colocation and edge opportunities, balancing technical, financial and power-availability considerations.
Develop and manage partnerships with utilities, landowners, hyperscale tenants and construction partners to accelerate deployment timelines.
Oversee project pipeline from concept to commissioning - ensuring alignment with investment targets, ESG goals, and long-term platform value creation.
Collaborate cross-functionally with capital markets, operations, design, and energy procurement teams to drive scalable, cost-efficient growth.
Represent the platform externally with key industry stakeholders, maintaining a strong network across hyperscalers, developers, and investors.
Ideal Background
15+ years of experience in data center strategy, development and/or investment.
Proven record of leading large-scale acquisition, power negotiation and market entry initiatives across North America.
Deep understanding of power markets, interconnection and site-readiness within the evolving US data center ecosystem.
Strong commercial acumen and comfort operating at the intersection of infrastructure, energy and technology.
Experienced leader capable of guiding multidisciplinary teams and external partners in a high-growth environment.
The role offers:
True strategic influence - you'll sit at the table with investors and decision-makers shaping the next decades of digital infrastructure growth.
Scale and ambition - the platform is backed by institutional capital and positioned for major expansion across North America.
Autonomy and impact - the mandate is to create, not maintain. You'll set direction and define new markets.
Senior Director / VP of Operations
Regional director job in New York, NY
Extension Health is a full-stack platform for proactive, personalized healthcare-combining cutting-edge diagnostics, longevity therapeutics, and concierge-level experience to optimize human performance and extend healthspan. We provide unmatched access to advanced longevity medicine, bespoke care pathways, and white-glove service under the leadership of Regenerative Medicine Expert- Dr. Jonathann Kuo and his team of expert doctors.
As an early innovator in the rapidly expanding concierge longevity care market, Extension Health has achieved 95% growth through word-of-mouth. In addition to cutting edge diagnostic, therapeutics and the safest and most trusted Peptide therapies, we are also now introducing a tiered membership model aiming to establish a new benchmark for health optimization.
The Extension Health office location is currently in the West Village in New York, with a number of other locations planned to open in New York, Philadelphia and Miami in the coming year.
Role Summary
We're seeking a strategic and execution-oriented VP of Operations to oversee the daily operations of our clinic, concierge medical services and membership program. This leader will be responsible for building and managing a best-in-class patient experience while ensuring operational excellence across clinical and non-clinical teams.
The ideal candidate is a proven operator with experience managing teams of up to 20 people in operationally intensive environments, particularly in healthcare, luxury hospitality, or high-touch wellness services.
Key Responsibilities
Lead and manage all day-to-day operations across the clinic, membership and concierge services
Oversee cross-functional teams, including a Senior Operations Manager, patient services, clinical operations, support staff, membership relations and client success
Partner with clinical leadership to streamline care delivery and elevate the patient experience
Manage supplier relationships to ensure efficient supply of the most trusted therapeutic products
Design and implement scalable systems, SOPs, and processes to improve efficiency and quality of delivery of all concierge and membership services
Oversee compliance with policies, procedures, and regulatory requirements, including strict adherence to HIPAA regulations regarding patient privacy.
Track KPIs across patient satisfaction, team performance, and operational benchmarks
Own scheduling, service coordination, and white-glove logistics for high-net-worth clientele
Collaborate with the sales and marketing division to generate location-specific business growth.
Lead hiring, training, and performance management for non-clinical teams
Develop and manage operational budgets and vendor relationships
Serve as the key operational liaison between the executive team, clinical providers, and front-of-house staff
Assist with location expansion strategy and execution
What to Expect / What You'll Do
Lead and manage the daily operations of the healthcare facility
Oversee and manage operations and membership and concierge services staff
Ensure that all patient care and services meet or exceed regulatory and industry standards
Manage budgets to ensure the financial sustainability of the facility
Collaborate with other leaders in the company to develop and execute strategic plans
Build and maintain strong relationships with patients, healthcare providers, and community stakeholders
Ensure that the facility maintains a safe and secure environment for all patients and staff
Qualifications / Skills
8+ years of operational leadership experience, ideally in concierge healthcare, boutique medicine, or luxury hospitality
Experience overseeing teams of 10-20+ across multiple functions
Strong background in building operational infrastructure and scaling service businesses
Demonstrated ability to lead and manage a team of professionals in a healthcare or adjacent environment.
Deep understanding of high-end service standards for HNW clients
Outstanding customer service skills
Healthcare or wellness industry experience strongly preferred
Highly organized, systems-minded, and solution-oriented
Strong leadership, communication, and cross-functional collaboration skills
Compensation & Benefits
Base Salary: $150-$200k per year (depending on experience level)
Performance Bonus: Up to 10%
Health, dental, and vision benefits
Membership perks and longevity testing/treatments
PTO, sick days, and observed holidays
Opportunity to grow with a category-defining brand in the health span space
Position Summary
Position Type: Full-time
Reports to: Dr. Jonathann Kuo, CEO, (Interim Supervisor; may be updated)
Work Location: Hybrid (Remote + In-Person). In-person presence (minimum 3 days per week) to support client-facing duties and team integration
VP of Talent Acquisition (ID# 4758)
Regional director job in New York, NY
VP of Talent Acquisition
Type: Full-Time, Permanent
Sector: Nonprofit
About the Role:
A rapidly growing nonprofit organization is expanding its HR function and seeking a strategic VP of Talent Acquisition. This leader will replace a reactive model with a proactive, data-driven approach, building pipelines, improving KPIs, and partnering closely with leadership to enhance workforce performance and retention.
Key Responsibilities:
Develop and execute attraction strategies, including recruitment marketing, storytelling, and employer branding.
Lead and mentor a team of recruiters; provide guidance to onboarding specialists.
Reduce vacancy rates, improve early retention, and drive measurable KPI improvements.
Design and implement a structured, engaging onboarding experience.
Support HR system optimization and process modernization initiatives.
Collaborate with senior leadership on workforce planning, engagement, and alignment across departments.
Qualifications:
5-7+ years of senior leadership experience in Talent Acquisition, Employer Branding, or Employee Engagement.
Experience managing recruiters across multi-location operations.
Strong analytics skills with the ability to define, track, and improve KPIs.
Experience in nonprofit, human services, or mission-driven organizations preferred.
Proven ability to influence and partner with senior leadership.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
Vice President, Events
Regional director job in New York, NY
SANDOW DESIGN GROUP is seeking an experienced Vice President of Events to lead strategy and execution for our flagship Interior Design brand events and support cross-brand programming for Metropolis, Design Milk and ThinkLab. This senior role requires strong leadership, operational excellence, budget management, and the ability to oversee complex, high-profile events. Ideal candidates have 10+ years in major event production and are ready to shape the future of experiential design-industry programming.
The Vice President of Events will serve as the strategic and operational leader for events, including the iconic Hall of Fame, Giants events, Re:Source retreats, and 30/30 Conferences, while also providing oversight and guidance across other SDG brand experiences. This role blends strategic foresight with operational excellence, ensuring every event embodies our brand values, exceeds client expectations, and delivers measurable business results.
This is a senior leadership position requiring an entrepreneurial spirit, a proven ability to scale complex event programs, and the vision to evolve SANDOW DESIGN GROUP's live experiences for the next generation of the design industry.
Key Responsibilities
Event Strategy & Leadership
Define and execute the long-term event strategy and support cross-brand event initiatives across SANDOW DESIGN GROUP.
Partner with executive leadership to develop events that drive audience engagement, client ROI, and brand growth.
Identify new opportunities for experiential innovation, including hybrid, digital, and thought leadership activations.
Lead, mentor, and inspire a high-performing events team, fostering a culture of creativity, accountability, and excellence.
Planning & Execution
Oversee all aspects of event operations, from ideation and budgeting to on-site execution and post-event analysis.
Build and maintain event systems and processes that ensure operational efficiency across brands and departments.
Ensure flawless execution for high-profile events, including sponsorship activations, panels, retreats, and award programs.
Collaborate with marketing, editorial, and sales teams to ensure brand alignment and cohesive storytelling across touchpoints.
Budgeting & Financial Oversight
Own and manage event P&Ls, ensuring fiscal responsibility while delivering exceptional experiences.
Develop event budgets, track expenses, and forecast financial outcomes for both owned and client-sponsored events.
Optimize vendor relationships and negotiate contracts to maximize value and cost-effectiveness.
Cross-Brand Collaboration
Serve as a central liaison between
Interior Design
,
Metropolis
,
ThinkLab
,
Luxe Interiors + Design
, and
Design Milk
event teams.
Support other brand events as needed with leadership, strategy, and best practice implementation.
Partner with SANDOW's Agency to integrate client activations into SDG's event ecosystem.
Innovation & Process Development
Implement scalable project management systems (e.g., ClickUp, HubSpot) to streamline planning and communication.
Develop and document Standard Operating Procedures (SOPs) to ensure consistency and quality across all events.
Continuously improve systems for efficiency, reporting, and team performance through data-driven insights.
Data, Reporting & ROI
Establish metrics to measure event success and translate insights into actionable recommendations.
Oversee post-event reporting, including financial recaps, audience engagement, and sponsor satisfaction.
Leverage feedback and analytics to evolve future event programming and enhance impact.
Qualifications
10+ years of experience in event management, live experience strategy, or related roles within media, design, or B2B environments.
Proven track record of leading complex event portfolios at a national or global scale.
Deep understanding of the commercial design industry, including designers, manufacturers, and A&D networks.
Strong financial acumen and experience managing large-scale event budgets and P&Ls.
Advanced proficiency in project management and CRM tools (ClickUp, Asana, HubSpot, Eventbrite).
Exceptional leadership, communication, and relationship-building skills.
Ability to travel nationally and internationally for key events.
Passion for design, creativity, and building community through live experiences.
Why Join SANDOW DESIGN GROUP?
This is an opportunity to shape the future of design industry events for some of the most respected brands in media. You'll lead experiences that not only celebrate design but also move the industry forward - through storytelling, innovation, and connection.
At SANDOW DESIGN GROUP, we bring together creativity, data, and collaboration to create experiences that inspire. As Vice President of Events, you'll sit at the intersection of strategy, storytelling, and execution - helping us set the standard for what design industry events can be.
Fast Food - Regional Manager
Regional director job in Paramus, NJ
Do you have a passion for bubble tea and business growth?
Are you a driven leader who thrives on taking challenges and achieving more?
If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact.
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
Position Description:
Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region.
Duties and Responsibilities:
Traveling regularly to store locations and providing on-site support is required.
Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations.
Measuring performance metrics and advising on continuous improvements.
Supervising and evaluating the performance of store managers and teams.
Training, coaching, and when necessary, disciplining staff to maintain company standards.
Enforcing brand and training standards uniformly across all stores.
Leading local sales and marketing efforts, while contributing to company-wide growth strategies.
Qualifications:
5+ years of experience as a Regional Manager in the QSR or food service industry.
Proven ability to lead and manage multi-unit operations.
Strong leadership, interpersonal, and organizational skills.
Experience in frontline support and customer service excellence.
Ability to multitask and perform under pressure in a fast-paced environment.
Valid driver's license and willingness to travel (100% travel required).
Availability to work 6 days a week, including weekends and holidays
Ability to perform all frontline store duties when needed.
Excellent communication skills (written and verbal) in English.
Multilingual proficiency in Chinese or Spanish, is a strong asset.
Perks and Benefits:
Paid Time Off
Advancement Opportunities
Ongoing Training & Career Development
Discounted Drinks
Competitive Salary
Company Events
Other Benefits
Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community.
Job Type: Full-time
Salary: $95,000-$110,000
Benefits:
Dental insurance
Employee discount
Health insurance
Director, Healthcare Operations
Regional director job in New York, NY
The Director of Healthcare Operations serves as a site representative at an assigned healthcare location for all administration and management matters directly related to the specific healthcare site.
Responsibilities include:
Executes the provision of administrative and employment services
Serves as the initial point of contact for the assigned healthcare locations' leadership on administration and management issues
Works with Company Departments to ensure system-wide compliance at the assigned healthcare location
Serves as a project manager to administrative and clinical managers at the assigned healthcare location
Works collaboratively on the local and system level, along with Company Departments, to manage expense and budgets
Analyzes and develops timely responses to requests or changes from the assigned locations' leadership
Communicate and partner with facility staff to improve system-wide performance
Identifies local labor-management issues and serves as point of contact for labor issues in partnership with Company Labor Relations
Maintains oversight of assigned healthcare location team members
Participates in committees and engagements with assigned healthcare location leadership
Qualifications include:
Bachelor's degree, preferably in Business, Health Care Services, public administration or a similar field; a Master's degree is preferred
5 or more years of progressively responsible management experience within a health care facility or medical group practice
Demonstrated competencies in the following areas:
Planning, decision-making and implementation
Analytical capacity (quantitative and qualitative)
Financial management
Organizational ability
Oral and written communication
Project management
Ability to build trust through listening, supporting others and demonstrating integrity
Proficiency in contract management
Excellent client management and business literacy skills
Proficient in use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) required
High attention to detail
Ability to maintain high standards despite pressing deadlines
Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
Must be able to prioritize a variety of time sensitive tasks
Knowledge and practical application of Federal, State, and local laws with a solid understanding of the general body of laws surrounding Finance, as well as some experience with HR
Excellent interpersonal and communication skills
Annual salary for this position is $120,000 - $150,000.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining base salary and/or rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Equal Opportunity Employer
Chief of Staff
Regional director job in New York, NY
Reporting to the President & CEO, the Chief of Staff serves as the strategic facilitator and operational cornerstone of the organization. This role provides comprehensive support to senior leadership by overseeing day-to-day operations, ensuring organizational accountability, and driving timely execution across all functions. The Chief of Staff is a highly organized self-starter who thrives in a fast-paced, high-powered environment with numerous events, programs, and initiatives each month.
Acting as a key enabler to executive leadership, the Chief of Staff partners closely with department heads to ensure operational excellence and seamless execution. The ideal candidate brings strategic thinking, creative problem-solving, and strong leadership skills, using foresight to inform executive decision-making and enhance organizational performance. This position is also a core member of the Executive Team and oversees the General Counsel and VP of Business & Legal Affairs.
Responsibilities
Partner with the President & CEO to execute organizational priorities and long-term goals.
Oversee daily business operations to ensure efficiency, accountability, and achievement of outcomes.
Serve as a key liaison between senior leadership and internal teams, driving cross-functional initiatives to completion.
Lead and manage complex projects and organizational initiatives, ensuring all details are anticipated and aligned for successful outcomes.
Prepare, lead, and facilitate executive and departmental meetings; manage agendas, documentation, and follow-up.
Maintain clear post-meeting debriefs, track action items, and communicate updates to relevant stakeholders.
Develop and implement best practices that streamline workflows, eliminate redundancies, and increase organizational efficiency.
Optimize use of staff time and resources while driving measurable outcomes and ensuring project timelines are met.
Act as a strategic thought partner to the President & CEO on prioritization, time management, and decision-making.
Attend meetings with the President & CEO as needed to capture notes, synthesize information, and coordinate next steps.
Actively engage in organizational visibility initiatives, including sharing content to support outreach and community engagement.
Perform additional projects and duties as assigned.
Core Competencies
Exceptional organizational abilities with a proven track record of meeting deadlines and managing budgets.
Advanced business writing and verbal communication skills.
Strong leadership capabilities with experience guiding cross-functional teams.
High degree of ownership and ability to manage multiple priorities simultaneously.
Professional, positive, and polished demeanor with strong interpersonal skills.
Keen attention to detail with the ability to prioritize and balance competing demands.
Resourceful, creative, and solutions-focused with excellent problem-solving and research skills.
Requirements
Minimum 20+ years of relevant leadership and management experience.
Proven experience in an executive-level or similar strategic role.
Highly motivated self-starter with a strong work ethic and preference for in-person collaboration.
Demonstrated leadership, team-building abilities, and experience managing senior-level stakeholders.
Ability to remain steady, proactive, and adaptable in a fast-paced environment.
Willingness to work evenings and weekends as needed to support organizational programs and events.
Bachelor's degree in business, management, or a related field required.
Bilingual fluency in Spanish preferred.
Director of Business Operations
Regional director job in New York, NY
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join Curacity: Hotel marketing software that turns media into revenue!!
Position: Director of Business Operations
Reports to: SVP Business Operations
Location: New York, NY (Hybrid - in the office Tuesday, Wednesday, Thursday)
About Curacity
Curacity is the leading media brand network driving measurable revenue for luxury and lifestyle hotels through brand-elevating exposure to high-value travelers. Leveraging proprietary technology and first-party data through partnerships with top travel publications like AFAR and Travel+Leisure, our platform delivers validated 10×-20× ROI. Named among Inc. 5000's Top 20 Travel & Hospitality Companies and Digiday's Best Content Marketing Platform of 2024, Curacity is headquartered in New York and Stamford, CT.
Position Overview
We are seeking an experienced Director of Business Operations to lead our internal initiatives and facilitate continued growth through strategic operations and process management. This role will be instrumental in optimizing our internal processes and technology ecosystem while ensuring seamless integration with our proprietary hospitality technology platform. The ideal candidate will combine deep technical expertise in operational technologies, a proven track record of establishing scalable, resource-efficient processes and strong leadership skills with a passion for the hospitality industry.
Key Responsibilities
Strategic Leadership
Develop and execute comprehensive business operations strategy to improve Efficiency Metrics (time to activation, time to first content, time to payment) by 10%
Coordinate with product, tech/engineering, sales, and customer success teams to optimize systems performance and consistency
Drive innovation, including AI, in our infrastructure to become more scalable, repeatable, and sophisticated, including process automation.
Technical Operations Management
Oversee end-to-end ad campaign management including trafficking/account setup, process optimization, troubleshooting and problem resolution and reporting
Maintain a mastery of our internal tools and systems, including our CRM, Customer Support/Ticketing systems, project management and internal reporting/analytics platforms
Ensure accurate, scalable data processing, reporting and billing processes across all customers
Establish and maintain a system of regular process/technology audits to ensure compliance with all internal and external SLAs and customer commitments
Proactively identify and implement process and technology improvements to provide outstanding experiences and outcomes for our hospitality customers and distribution/content partners
Lead the implementation of new products and services as defined by our leadership team
Ensure the timely and satisfactory resolution of any customer issues or escalations as identified by the Sales or Customer Success teams
Team Leadership & Development
Build and manage a high-performing team including platform ops specialists, data processing personnel and billing analysts
Mentor team members on hospitality industry best practices and emerging technologies
Foster a culture of continuous improvement and data-driven decision making
Client & Revenue Focus
Partner with Sales, Product, Distribution, Strategy and Customer Success teams to support new business opportunities and client retention initiatives
Develop robust platform operations processes that enhance client experience and drive account growth
Create and present performance reports and strategic recommendations to hospitality clients and internal stakeholders
Required Qualifications
Bachelor's degree in Marketing, Business, Economics, Engineering, or related field
6+ years of experience in digital advertising operations with 3+ years in leadership roles
Proven expertise with major CRM and operations platforms (Hubspot, ChurnZero, etc.)
Experience with hospitality, travel, or advertising technology preferred
Strong understanding of hotel technology space
Excellent analytical skills with proficiency in data analysis tools and SQL
Outstanding communication and presentation skills with ability to translate technical concepts for non-technical stakeholders
Preferred Qualifications
Experience scaling operations at high-growth technology companies
Knowledge of hospitality industry dynamics, booking funnels, and guest journey optimization
Background with hotel PMS systems, booking engines, or hospitality technology platforms
Certifications in Google Ad Manager, programmatic platforms, or relevant ad tech tools
Experience with privacy regulations (GDPR, CCPA) and their impact on hospitality advertising
Why Curacity?
You'll join an award-winning, fast-growing team at the intersection of luxury travel and cutting-edge adtech, with the opportunity to shape the future of hospitality marketing.
What We Offer
Equity: Stock options are offered to all full-time employees
Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution
Retirement: 401(k) match - up to 4% of your total compensation matched dollar-for-dollar (US-based employees)
Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year
PTO: 15 personal days, in addition to 10+ public holiday closure dates
Wellness: $100 monthly stipend for health and wellness related activities
Recognition: Birthday, anniversary, and other every-day surprises and gifts to recognize the hard work of our team members
Culture: Casual, collaborative (and dog friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap
Equal Opportunity
Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
We encourage candidates of all backgrounds to apply, and we provide reasonable accommodations during the hiring process for individuals with disabilities, upon request.
Director of Payment Operations
Regional director job in New York, NY
Welcome to Pockyt
Pockyt.io is a next-generation payments platform enabling merchants to accept digital wallets and emerging payment technologies with ease. We power seamless global transactions through modern infrastructure, deep partner networks, and a focus on simplicity and speed. Our team is driven by innovation and a passion for creating frictionless commerce for businesses of all sizes. What makes Pockyt special is our combination of cutting-edge technology, collaborative culture, and commitment to helping merchants unlock new revenue through smarter payments.
Life at Pockyt
Working at Pockyt means joining a fast-paced startup environment where your work directly shapes the future of payments. You'll collaborate daily with a highly skilled team building advanced payment and settlement technologies, united by our values of honesty, accountability, respect, disruptive thinking, and passion. We hold ourselves to a high standard in delivering better experiences for our clients and solving complex challenges together. This is the place for someone who is motivated by challenge, driven to deliver, and excited to help build smarter payments for the world of tomorrow.
Our office at One Liberty Plaza offers gorgeous views, a vibrant atmosphere, and free drinks and snacks to keep you energized throughout the day. Team lunches are a regular part of life here, giving everyone time to connect, unwind, and enjoy each other's company. You'll find a collaborative, supportive environment where people genuinely enjoy coming to work. If you're looking for a fun, social, and passionate workplace to grow your career, we'd love to meet you.
The Role and Responsibilities
The Director of Payment Operations will report to the Chief Financial Officer and support stakeholders across the company as a focal point of service delivery. In this role, you will direct financial operations between clients, network partners, and Pockyt teams to ensure consistent delivery of payment services at scale. This role is designed to be a mix of daily contribution, connecting clients to our services, and as a leader in developing new processes needed for Pockyt to scale.
Your role will be to oversee the full workflow for onboarding new clients, ensuring compliance, reviewing contractual changes, driving cross functional alignment, and implementing configurations. You will manage network partner operations including onboarding, partner reconciliations, and configuration changes. You will serve as the senior escalation point for complex client issues, from client contractual changes to operational challenges. As the focal point between clients, network partners, and Pockyt systems, you will identify opportunities for process or system improvements to enable Pockyt's ability to scale. Specific responsibilities include:
Oversee network partner operations including client onboarding, partner reconciliations, and configuration changes.
Serve as a senior escalation point for complex client issues, payment challenges, and operational exceptions.
Identify and resolve payment issues and create processes to improve Pockyt's flow of funds.
Build and refine repeatable processes that improve client onboarding efficiency, reduce risk, and ensure a seamless client experience.
Partner cross-functionally with Product, Engineering, Compliance, and Sales to streamline financial operations end-to-end.
Develop dashboards, track KPIs, and reporting to monitor operational performance and identify areas of improvement.
Enhance internal controls across payment flows, settlements, reconciliations, and operational risk.
Lead special projects involving new product launches, partner integrations, or optimization initiatives.
Mentor and guide team members as Pockyt's finance operation function grows.
Support executive leadership with insights, analysis, and operational readiness for rapid scale.
About You
8+ years of professional experience in the financial services industry (payments focus preferred).
Bachelor degree from an accredited university (MBA preferred).
Leadership of operations, including onboarding of clients, treasury, and/or payment operations.
Deep understanding of payment networks, settlement processes, and operational best practices for cross border payments.
Basic understanding of software development and product management preferred.
Proven experience managing and developing a high-performing team.
Demonstrated success working in a startup or high-growth environment.
Highly energetic, professional, curious, and able to thrive in a fast-moving, ambiguous environment.
Strong communication and cross-functional partnership skills.
High integrity and honesty, with a track record of sound judgment.
Ability to build scalable processes, workflows, and systems from the ground up.
Native English speaker.
Able to report into our New York office three days per week.
Director of Operations
Regional director job in New York, NY
Director of IT Operations
💼 Employment Type: Full-Time
About the Role
We are seeking a Director of IT Operations to keep our offices, networks, AV systems, devices, and cloud platforms running smoothly while driving operational maturity in ITGC, audit readiness, and cybersecurity remediation. This is a hands-on leadership role for someone who can roll up their sleeves and establish a clear operating rhythm.
🔑 What You'll Do
👥 Lead & Coach: Manage a lean IT team across two locations with MSP support; handle escalations, root cause analysis, and fixes. Set SLOs/SLAs, on-call schedules, and run blameless post-mortems.
🌐 Office & Networking: Own LAN/WAN, Wi-Fi, firewalls, ZTNA, switching, ISPs, printing, and endpoint reliability.
🎥 Audio-Visual: Standardize and maintain Teams/Zoom Rooms; perform proactive health checks.
💻 Workplace Platforms: Harden Microsoft 365/Entra (identity, mail, SharePoint, Teams, MFA); optimize licensing.
✅ Onboarding & Offboarding: Mature processes for compliance and streamlined experience.
📱 MDM & Endpoints: Oversee Jamf and Intune for secure, automated deployment and lifecycle governance.
☁️ Cloud Operations: Manage GCP projects, IAM, VPC networking, monitoring, backups, and cost governance.
🔐 Security & Compliance: Implement ITGC, drive vulnerability remediation, and maintain cybersecurity posture.
📊 Service Management: Mature ITIL practices and ensure data-driven support with long-term solutions.
🤝 Vendor Management: Govern MSPs and OEMs; enforce SLAs and deliver outcomes.
💰 Budget & Reporting: Own OpEx for IT operations; report on reliability, security posture, and risk register progress.
🎯 What We're Looking For
Proven hands-on IT Ops leadership in lean teams-comfortable fixing a switch port at 9 AM and chairing a vendor QBR at 11 AM.
Expertise in Microsoft 365/Entra, Intune/Jamf, and Meraki networking.
Cloud operations experience (GCP preferred; AWS/Azure welcome).
Strong grasp of ITGC, EDR, ZTNA/SASE, vulnerability management, and audit remediation.
Practical ITIL experience and ability to improve CSAT, FCR, and MTTR.
Excellent communication and leadership skills; able to mentor staff and partner with executives.
Nice-to-haves: ITIL Foundation, CCNA/Network+, GCP Associate/Professional, CISSP/CISM.
Director of Operations
Regional director job in New York, NY
This mission-driven nonprofit is dedicated to shifting perceptions of Jews and Israel through strategic, modern marketing. The organization partners with leading funders, agencies, and research teams to create high-impact campaigns that move audiences and advance understanding. As the work expands, the team requires a marketing operations leader who can bring structure, clarity, and operational excellence to an environment with many external contributors - and where creative input is already abundant.
Position Overview
The organization is seeking a true Marketing Operations leader - someone who has owned marketing operations at scale, ideally within an agency environment or a similarly fast-paced, high-budget ecosystem. This is
not
a creative role and
not
a position for someone looking to shape content, pitch ideas, or participate in conceptual direction.
With more than enough voices offering creative input, the organization needs a professional who is energized by making the creative
work
- the person who builds the systems, manages the timelines, understands the production realities, and ensures flawless, efficient execution.
This role is ideal for a candidate excited to bring structure to complexity, drive operational rigor, and make it possible for creative teams and partner agencies to deliver their best work.
Key Responsibilities
Marketing Operations Leadership
Own the full operational backbone of the marketing function.
Develop, maintain, and optimize systems for workflow, communication, approvals, and project governance.
Ensure all campaigns move smoothly through production - from kickoff to final delivery - with clear milestones and expectations.
Production & Project Management
Manage complex, multi-stakeholder marketing projects involving funders, agencies, research partners, and internal team members.
Build and enforce production schedules, ensuring timelines are realistic, efficient, and met.
Review and interpret production plans, scopes, budgets, and timelines - and push back appropriately based on operational expertise.
Budget & Resource Oversight
Manage large-scale budgets with sophistication and accuracy.
Evaluate scopes of work, pricing structures, staffing models, and production approaches to ensure maximum efficiency and impact.
Identify cost-saving opportunities and operational improvements without compromising quality.
Agency & Partner Management
Serve as the operational point of contact for creative, media, research, and production agencies.
Hold partners accountable by using your deep understanding of agency operations, timelines, and production methodologies.
Coordinate the multiple external stakeholders involved - without adding creative opinions or noise to the process.
Performance Monitoring & Process Optimization
Track progress, escalate risks, and course-correct swiftly.
Build feedback loops and operational dashboards to monitor project health.
Continuously refine processes to enhance speed, efficiency, and clarity across all marketing workstreams.
Who Will Thrive in This Role
Someone who gets excited by operations, structure, systems, workflows, and the mechanics that make creative possible.
A “behind-the-scenes” driver who loves the challenge of coordinating multiple players and keeping complex moving parts aligned.
A person who is not looking to contribute creatively and will not be tempted to add another voice to creative direction.
A professional who has worked at scale - high-budget, fast-paced, agency-style production environments.
Required Experience
5-10+ years in marketing operations, production operations, or agency operations - with clear ownership of operational deliverables.
Direct experience managing large budgets, detailed production plans, and complex, fast-moving campaigns.
Strong command of agency workflows, SOWs, scopes, WIPs, timelines, and production realities.
Demonstrated ability to push back on timelines, budgets, and scopes with confidence and expertise.
Expertise in organizing high-volume, high-stakes marketing workstreams.
Exceptional communication and organizational skills.
Passion for the organization's mission and comfort working within a Jewish and Israel-focused context.
Preferred Qualifications
Experience in high-growth, startup-like environments.
Familiarity with Jewish culture and Israel-related issues (or eagerness to learn).
Director of Operations
Regional director job in New York, NY
ABOUT GIRLS INCORPORATED OF NEW YORK CITY
Girls Inc. of New York City (GINYC) delivers life-changing programs that inspire youth to be strong, smart, and bold. Research-based curricula, delivered by trained professionals, equips youth to achieve academically; lead emotionally and physically healthy lives; manage money; navigate media messages; and discover an interest in science, technology, engineering, and math. GINYC is an independent affiliate of the national Girls Inc. network, the nation's leading expert on issues affecting girls and young women.
ABOUT THE ROLE
GINYC seeks an experienced and effective Director of Operations who is committed to creating positive and supportive environments for employees and participants. The Director of Operations will perform various finance and administrative functions as part of the Operations team. This high-impact role reports to the COO and works closely with them in the development and execution of Administrative, Financial, and Operational strategies, policies and practices and to ensure Compliance across the organization, as well as any other duties as may be assigned.
RESPONSIBILITIES
Financial Management (50%)
The Director of Operations (DO) will have knowledge of accounting principles and stay current with changes in accounting regulations for reporting and to ensure compliance. The DO will collaborate with the COO and leadership team to ensure effective financial management across the organization.
• Support the COO in the annual budgeting and planning process, coordinating with department heads and (external) CPA. Monitor progress and changes.
• Coordinate with the Operations team to determine and manage G&A budget line items, which include IT expenses, travel, food, supplies, staff appreciation, etc.
• Prepare financial reports and dashboards accurately and on time. Proficiency in Intuit Quickbooks Online.
• Support the OPS Manager in weekly/monthly A/P and Expense reconciliation process
• Organize and lead the annual audit process, liaise with external auditors and Finance team
• Support the Finance team in updating and implementing all necessary business policies and accounting practices; support the team in improving the Finance department's overall policy and procedure manual
• Along with the COO, maintain relationships with financial institutions providing services to the organization (banks, investment firm, accounting firm, insurance companies, etc.)
• Work closely and transparently with all external partners, including third-party vendors and consultants
• Prepare and submit year-end tax filings (forms 1099)
Operations (30%)
• Evaluate, select, and bind corporate insurance policies along with COO and Broker, ensuring required coverage for the organization (Commercial, D&O, cybersecurity, WC, etc.)
• Manage organization IT resources and equipment. Recommend and implement IT/tech security updates
• Maintain staff Intranet (“GINYC Guide”) and Board Intranet
• Reinforce ongoing evaluation and improvement of systems to ensure efficiency
• Keep abreast of legislative or compliance updates that require action or policy updates
• Support quarterly Board meetings (coordinate materials, manage tech, prepare minutes)
HR (20%)
• Process bi-monthly payroll in coordination with HR Director
• Ensure year-end and tax compliance and processing adjustments
• Manage the organization's 403(b) plan with the plan TPA, including annual compliance reporting
• Collaborate with the HR & Operations team to evaluate, select, and administer employee benefit policies
QUALIFICATIONS
• Bachelor's degree preferred; minimum 5 years related experience in a non-profit operations role, including finance, human resources, and office management.
• Strong initiative and resourcefulness in initiating and following through with tasks and projects. Ability to juggle multiple projects, keep track of a wide array of tasks and deliver on deadlines.
• Knowledge and experience in organizational effectiveness and desire to improve overall systems and processes to ensure smooth operations.
• Meticulous attention to accuracy and detail. Deadline-oriented, organized, and reliable, strong decision-making with a high level of confidentiality and discretion.
• High proficiency with office and web-based applications, including Google Workspace, Microsoft Office, ADP, QuickBooks, and the ability to learn new programs quickly. Experience creating and implementing office systems a plus.
• Excellent interpersonal, written, and oral communication skills.
• Able to generate trust with colleagues. High professional ethical standards and the ability to work effectively with diverse stakeholders.
COMPENSATION & BENEFITS
• Salary: $90,000 - $110,000 Annually, commensurate with experience.
• Health, dental, and vision coverage
• 403(b) Retirement plan
• Generous paid time off
• Parental leave
• Employee Assistance Program
• Commuter Benefits.
TO APPLY
Please submit resume and cover letter to ********************, indicating Director of Operations in the subject line. No phone calls, please.
Girls Inc. of NYC is an equal opportunity employer. Women of color and LGBTQ candidates are encouraged to apply.