Regional director jobs in Westchester, FL

Vice President - Real Estate and Portfolio Operations $250,000 - $300,000 base . Miami, FL | On-site A privately held, fast-growing commercial real estate owner-operator is hiring a Vice President of Operations to take full operational ownership of a portfolio of Class A office and mixed-use assets. This is a senior, landlord-side role for a proven commercial real estate operator - someone who understands how buildings actually perform day to day, how NOI is protected through disciplined operations, and how to scale an operating platform with institutional rigor. The VP of Operations will work directly with the Founder and senior leadership to professionalize execution, strengthen financial control, and elevate standards across the portfolio. This is not a development-only role, not acquisitions, not corporate occupier real estate, and not residential or condo property management. Core ResponsibilitiesCommercial Operations Leadership Own day-to-day operations across Class A office and mixed-use assets Build, implement, and enforce SOPs, workflows, KPIs, and reporting standards Elevate the operating platform to institutional / Fortune-500-level discipline Ensure consistency, accountability, and execution quality across all properties Financial & CAM Oversight Full ownership of operating budgets, forecasting, and variance reporting Direct responsibility for CAM / NNN structures, reconciliations, and recoveries Partner with accounting and leadership to deliver clean, executive-ready reporting Protect and grow NOI through disciplined expense management CapEx, Construction & Tenant Improvements Oversee tenant buildouts, renovations, and capital projects Manage contracts, scopes, schedules, change orders, and cost controls Coordinate architects, engineers, GCs, and third-party project managers Ensure projects are delivered on time, on budget, and operationally sound Leasing & Tenant Lifecycle Support Support leasing from LOI through tenant opening Coordinate handover, build-out readiness, and operational integration Technical & Plan Review Review architectural and construction drawings to identify operational risks, inefficiencies, or cost issues Provide practical, owner-side guidance to consultants and contractors Team Leadership Lead and develop property management, engineering, and operations teams Set hiring standards, performance expectations, and accountability frameworks Maintain clarity, morale, and discipline in a founder-led, high-expectation environment What Success Looks Like The Founder is out of the weeds because operations run predictably and at high precision Reporting is accurate, proactive, and trusted CAMs are tight, defensible, and clean Properties operate with Class A consistency and discipline Capital projects execute smoothly without surprises Teams perform with accountability and pride Ideal Candidate Profile Senior commercial real estate operator (office and mixed-use preferred) Proven ownership of CAM, OPEX, budgets, and NOI Hands-on experience with tenant improvements, renovations, and CapEx Comfortable reviewing plans and managing technical stakeholders Experience at institutional owners, REITs, or scaled private operators Polished executive presence; calm, decisive, and credible Thrives in a fast-moving, founder-driven organization This role is not suited to: Development-only profiles Capital markets / acquisitions professionals Corporate occupier real estate leaders Residential / condo property managers Location Miami, FL On-site role with daily presence required.

The Operations Director plays a critical leadership role in managing the daily operations of the company, with a focus on ensuring all projects and tasks are completed efficiently, and through cost-effective management of resources. They will be driving operational excellence by ensuring their full execution and successful delivery. Key Responsibilities: 1. Operational Leadership: In collaboration with the Management Team, develop and implement operational strategies to support the company's growth, by first fixing operational gaps as needed. Manage day-to-day operations, ensuring service excellence to our clients and continuous improvement. Lead and manage teams, supporting management level personnel in delivering their individual goals. 2. Strategic Planning: Collaborate with the Management Team to set and drive the organizational vision, operational strategy, and hiring needs. Analyze internal operations and identify areas for process enhancement. In collaboration with the Management Team, execute identified areas of improvement. 3. Financial Management: In collaboration with Accountant and Management Team, ensure that operational expenses while maintaining quality and customer satisfaction are optimized. 4. Client Relations: In collaboration with Accountant and Management Team, identify contract obligation gaps and execute solutions while maintaining client satisfaction. Build and maintain strong relationships with clients and stakeholders. Ensure excellence in service delivery and customer satisfaction. 5. Risk Management: Identify operational risks and develop mitigation strategies. Implement policies to ensure compliance with relevant regulations and industry standards. 6. Team Development: Guide and develop staff to foster a culture of solid performance and continuous improvement.

Vice President of Talent Acquisition ABA Centers (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: · Inc. 5000 - 5th Fastest-Growing Private Company in America · Financial Times - #1 on "The Americas' Fastest Growing Companies" · EY Entrepreneur Of The Year U.S. Overall · South Florida Business Journal's Top 100 Companies · Florida Trend Magazine's 500 Most Influential Business Leaders · Inc. Best in Business, Health Services About the Role We are seeking a Vice President of Talent Acquisition that is a strategic leader responsible for designing and executing scalable, innovative talent acquisition strategies that align with our fast-paced organizational growth objectives. Reporting to the CHRO, the role partners with senior leadership to forecast workforce needs, build scalable recruiting processes, and strengthen the employer brand to attract top-tier talent. The VP will lead a high-performing team and leverage data-driven insights to disrupt and continuously improve recruitment practices and support long-term business success. Talent Strategy · Design and execute a workforce and talent acquisition strategy aligned to organizational growth, market expansion, and clinical resource needs · Translate business goals into talent demand plans and hiring priorities · Partner with business leaders to forecast future workforce requirements Operating Model & Process Design · Build a scalable TA operating model, including structure, roles, workflows, and technology stack · Transform a manual recruiting environment into a streamlined, technology-enabled function · Establish repeatable hiring processes across multiple markets and business units Data, Metrics & Performance · Define KPIs, metrics, OKRs and reporting dashboards for speed, quality, cost, and retention · Use data to influence executive decision-making and continuously improve performance Leadership & Team Development · Lead, develop, and mentor a high-performing Talent Acquisition and Onboarding team · Create career progression and professional development pathways · Build a culture of accountability, excellence, partnership and service Employer Brand & Talent Market Positioning · Shape a compelling employer value proposition and external talent brand that is aligned to our mission, vision, and values · Position the organization as an employer of choice in competitive healthcare markets Technology & Innovation · Assess and deploy recruiting technology that enables scale and efficiency · Leverage automation, analytics, and systems integration to optimize workflows Vendor & Budget Stewardship · Oversee relationships with external recruitment partners, agencies, and vendors, ensuring they align with the organization's goals and values. Compliance & Risk Management · Ensure full compliance across multi-state healthcare environments and regulatory requirements This position is on-site in our downtown Fort Lauderdale HQ office 5 days per week Who You Are A strategic talent leader who: · Thinks like a business operator first, talent leader second · Demonstrated success in high-growth, rapidly changing environments · Balances strategic vision with operational discipline · Builds systems, structure, and capability-not just fills roles · Influences executives with data, insight, and credibility · Agile: someone who can be a strategic partner and can also jump in to help recruit a high profile role if needed Requirements Required Experience · BS/BA required; Master's strongly preferred · 10+ years leading full lifecycle recruiting in high-growth environments · Healthcare, behavioral health, or adjacent high-volume care environments, with experience in Autism Care highly preferred. · Experience with a large hourly distributed workforce · Has worked in hyper-growth organizations · Proven experience rapidly scaling a TA function and workforce strategy · Demonstrated success implementing technology-driven talent solutions · Experience hiring across corporate, clinical and executive functions · Strong vendor management and partnership skills · Knowledge of UKG Ready and Workable a plus Leadership Competencies · Strategic workforce planning and execution · Executive communication and influence · Analytical and data-driven decision making · Organizational design and process optimization · Integrity, reliability, and ownership of outcomes Benefits Outstanding Benefits · 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). · Flexible Spending Account (FSA) and Health Savings Account (HSA) options. · Medical, dental, vision, long-term disability, and life insurance. · Generous 401(k) with up to 6% employer match. About ABA Centers ABA Centers is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers participates in the U.S. Department of Homeland Security E-Verify program. ICBD

Reports to: VP of Service Operations We're looking for a forward-thinking Director of Account Management to manage a 10-person (and growing!) team of insurance account managers and placement specialists across commercial P&C and group health/benefits. *To be considered, you must have either an Active Property & Casualty and/or Life & Health insurance license (must have at least one; ability to obtain the other quickly)* About the Company We're building the insurance platform that small and mid-sized businesses have always deserved. Combining cutting-edge technology, real human support, and a relentless focus on what matters most: helping businesses, agencies, and carriers get coverage that makes sense. We're out to fix what's broken in insurance, and we're looking for bold, creative talent to help us tell that story. What Makes Us Different? AI-Powered Advantage: Your team is equipped with warm leads, a robust marketing engine, and a tech stack that eliminates the “old-school” grind. Omnichannel Service Model: We blend digital and human-first approaches, giving your team the flexibility and tools to win in any market. Startup Energy, Proven Stability: Enjoy the excitement of a high-growth startup with the backing and stability of a proven business model. Compensation & Benefits Base Salary: $160k-$180k (depending on experience) + bonus Healthcare: 100% employer-paid premiums 401k: Eligible on first payroll, with 4% company match Perks: $60/month cell phone stipend, company-paid parking, 14 annual holidays (13 scheduled + 1 floating) Central office location in Brickell area of Miami, company-paid parking What You'll Do Lead & Inspire: Oversee a high-performing team of Account Managers and Placement Specialists across both Employee Benefits and Commercial Insurance, fostering a culture of excellence, collaboration, and innovation. Operational Excellence: Ensure your team delivers proactive, high-touch service, seamless renewals, and strategic coverage optimization for SMB clients. Performance Management: Set clear goals, coach for success, and drive accountability for client retention, satisfaction, and operational standards. Process Improvement: Champion the adoption of AI-powered tools, digital workflows, and best practices that streamline service delivery and maximize efficiency. Client Advocacy: Serve as an escalation point for complex client issues, carrier negotiations, and strategic account decisions. Cross-Functional Collaboration: Partner with Sales, Marketing, and Product teams to align service delivery with go-to-market strategies and elevate the client experience. Team Development: Recruit, onboard, and mentor talent, building a pipeline of future leaders and subject matter experts. Results & Rewards: Earn a competitive salary ($160-$180k) plus a 0.5% commission override on your team's renewals - your leadership directly drives your success. Required Qualifications 7+ years of progressive experience in insurance account management, placement, or client service (agency, carrier, or TPA). Active Property & Casualty and/or Life & Health insurance license (must have at least one; ability to obtain the other quickly). 3+ years of direct people management experience, with a track record of building and leading high-performing teams. Strong knowledge of both commercial insurance (GL, Property, WC, BOP, EPLI, Cyber, etc.) and employee benefits (group health, dental, vision, life, disability, voluntary). Comfort with digital platforms, AMS/CRM systems (Applied Epic, Employee Navigator, etc.), and modern service delivery tools. Excellent communication, coaching, and organizational skills. Must be based in Miami, FL area and able to work in-office in downtown Miami (Wells Fargo tower) OR in Dallas, TX area and able to work in-office in the North Dallas area. Preferred Qualifications Dual licensing in both Property & Casualty and Life & Health. Industry certifications such as CIC, CPCU, or CEBS. Experience in a fast-paced, growth-focused, or tech-enabled agency environment. Proven success driving adoption of new technology and process improvements. Experience managing teams across both commercial insurance and employee benefits.

ROLE: Senior Vice President of Mixed-Use Development REPORTS TO: Principal and President/CFO Our Client is seeking a highly accomplished Senior Vice President of Mixed-Use Development to lead and deliver major mixed-use projects across its portfolio. This includes ground-up and redevelopment initiatives spanning multifamily, retail, and hospitality assets, as well as oversight of internal renovation projects across retail, hospitality, and commercial properties. The SVP will assume full lifecycle accountability-from entitlement and zoning to budgeting, design oversight, cost analysis, scheduling, and internal reporting. The role will lead several ongoing projects and drive future pipeline developments from pre-construction through completion. This executive will collaborate closely with internal construction, development, hospitality, design, legal, leasing, branding & marketing, and operations teams to ensure high-quality, cost-effective, and timely execution across all projects. Roles and Responsibilities Strategic & Pre-Development Leadership Lead planning, feasibility studies, cost estimating, and entitlement processes for new developments and redevelopment projects, including residential, hospitality, and mixed-use components. Coordinate with city officials on zoning, entitlements, and permit approvals to ensure compliance and smooth approvals. Guide site analysis, conceptual planning, and municipal approval processes, ensuring alignment with public & community space development (playgrounds, parks, shared environments). Align project objectives with the firm's strategic goals, including seamless integration of condo, mixed-use, hospitality, and retail projects. Design, Construction & Execution Oversight Collaborate with internal design and architecture teams to ensure quality, efficiency, and adherence to design standards for multi-tower, mixed-use developments. Build and direct consultant teams (architects, engineers) and coordinate closely with construction teams for condo, retail (Aventura Mall), and hospitality developments. Partner with construction leadership on GC selection, scope negotiations, and critical path scheduling. Oversee hotel, restaurant, and retail integration within hospitality projects and manage design milestones for seamless delivery. Lead value engineering initiatives to optimize cost, quality, and project performance across all mixed-use and retail components. Budgeting, Cost Control & Accountability Own and manage full project budgets for condo, mixed-use, retail, and hospitality projects, ensuring strict adherence to timelines and financial targets. Develop and track cost analyses, forecasts, and executive updates using appropriate tools and systems. Lead change management processes and provide ongoing risk assessments to internal leadership. Project Team & Consultant Management Lead and mentor internal development staff and project managers assigned to multi-disciplinary projects. Manage third-party consultants, including architects, planners, and engineers, ensuring deliverables are met. Conduct regular project meetings, enforce team accountability, and deliver executive-level reporting. Public & External Representation Represent the firm in public meetings, including city commissions, design review boards, and stakeholder sessions. Present project updates to brand partners, joint venture stakeholders, and internal committees as required. Evaluate potential joint ventures and acquisition opportunities with developers and partners. Partner closely with legal and general counsel on contracts, zoning compliance, and regulatory approvals. Requirements 10+ years of experience leading large-scale real estate development projects. Bachelor's degree in Construction Management, Real Estate Development, Architecture, Engineering, or Urban Planning; Master's degree preferred. Background in real estate development, construction management, architecture, or urban planning required. Proven track record delivering complex, mixed-use developments exceeding $100M in value. Strong expertise in zoning, entitlements, cost estimating, and public-private coordination. Advanced proficiency in budgeting, scheduling, and consultant management. Highly skilled in Excel, with the ability to produce clear, detailed reports and professional presentation materials. Exceptional interpersonal and communication skills, with demonstrated ability to lead cross-functional teams and manage external partner relationships. Deep familiarity with the South Florida market preferred

The Regional Director will be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our clients with a focus on exceptional customer service. Your Responsibilities: People Management Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers. Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. Regularly influences and mentors' community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews. Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives. Relationship Management Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client. Executes relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high-risk accounts. Models company culture, values, and brand promise to foster and strengthen client relationships. Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services. Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations, and following through on commitments with honesty and transparency. Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus. Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations. Effectively leads the communication and change management of corporate initiatives that directly impact the community manager and the client. Oversees the onboarding of new clients and establishes go-forward service expectations. Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client. Operations Management Takes ownership of controllable key performance indicators for their book of business: e.g., customer experience, client retention, growth, profitability, manager turnover. Is accountable for managing FirstService client contracts and obtaining timely renewals. Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing. Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives. Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload, and seamless manager transitions. Reviews board packets, financial reports, and other related client deliverables in support of the manager or as required, based on an agreed upon schedule. Regular attendance and punctuality are essential functions for the role. Skills & Qualifications: Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction. Demonstrated success working with and managing cross-functional teams, committees, and councils in order to achieve desired results. Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily. Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the community manager. Excellent leadership skills to coach, always develop and motivate community managers and other direct reports. Excellent time management skills to meet deadlines and display efficiency. Bachelor's degree in business or related field from an accredited college or university. 5 to 7 years' experience in property management, construction or hospitality preferred. Experience in operations, account management or relationship management asset. Valid state driver's license and state-mandated vehicle insurance. Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired. Physical Requirements: Must be able to lift 25lbs. Must be able to sit for extended periods of time. Must have finger dexterity for typing/using a keyboard. Must be able to sit for long periods of time at a desk. Must be mobile enough to move around the office. Must be able to hear to receive telephone calls and voice mail messages. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $130,000 - $135,000 salary Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Empira Group is a leading investment manager focused on real estate investments in the U.S. and Europe, with $10 billion in assets under management. Founded in 2014, Empira offers a vertically integrated real estate investment platform specializing in real estate equity and debt. Our real estate and capital markets experts deliver expertise across every stage of the residential and commercial real estate lifecycle. Empira is headquartered in Zug, Switzerland, and maintains 13 global offices with a dedicated U.S. team based in Miami, Florida. In-house acquisitions, investment management, asset management, development, construction, and marketing functions oversee the entire value creation process, sourcing and executing the ground-up development of high-quality multifamily and luxury condominium projects. In early 2025, Empira was acquired by Partners Group and operates as an independent real estate investment firm within Partners Group's global platform. We are seeking a highly skilled and committed professional to play a pivotal role in executing the next phase of our growth strategy in the U.S. The role of VP of Capital Markets will be based out of our Miami office. Position Overview The Vice President of Capital Markets will be responsible for all capital formation activities. This individual will cultivate and manage equity investor relationships for residential real estate development projects. This position will lead all investor communications and oversee equity fundraising strategies. Working in Empira's Miami office, the successful candidate will be part of an ambitious and agile team responsible for driving Empira's growth across the US. The role will suit an ambitious professional who is motivated to deliver results, think strategically, and feel part of the success of the organization from day one. Your tasks Be the first point of contact and expand Empira Group's network of institutional and private investors (family offices and high-net-worth individuals) in the US. Identify, structure, and raise equity capital for fund and individual investment structures. Contribute to growth across the US and the ongoing internationalization of Empira Group. Collaborate regularly with Acquisitions and Development teams to support capital raising initiatives and participate in the creation and implementation of marketing activities. Manage investor lists and correspondence in CRM database, track engagement history and investment preferences. Travel as needed to meet with existing and prospective investors, attend industry conferences, and conduct site tours. Cooperate closely with the global Client Solutions/Capital Markets teams and produce regular investor reporting packages. Identify and analyze market-specific trends, competitor activities, and serve as an internal resource on capital market intelligence. Your qualifications Bachelor's degree in business administration, economics, or related field, MBA, and/or CFA desirable. 10+ years' experience working with institutional investors. Track record of raising capital for similar investments. Deep personal network including an extensive range of contacts among institutional and private investors and the broader ecosystem. Excellent problem-solving, presentation, and analytical skills. Integrity, strong personal values and work ethic, and professional maturity, as well as a high level of self-initiative. Excellent communication skills and ability to write clearly and concisely. Our offer Young, dynamically growing company with flat hierarchies Dedicated and motivated team Attractive compensation and benefits package Training and personal development opportunities Modern offices in central locations We look forward to receiving your application! Equal Opportunity Statement Empira Group is committed to diversity in its workforce and is proud to be an equal opportunity employer. Empira Group considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected status.

Regional In-Home Sales Manager in Training Key member of the sales leadership team, Regional in-home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

Mirabelle Senior Living offers quality senior living for residents providing Independent Living, Assisted Living and Memory Care options. We honor individuality and celebrate each person's unique life through deep connections with our residents and families. We create delightful surprises and meaningful moments within a safe and caring community. The Community Sales Director builds relationships-with the adult children of prospective residents, with seniors themselves, and with professional referral sources. As the department leader, he or she is responsible for all phases of the sales and marketing process to ensure that the community achieves and maintains its budgeted occupancy and revenue growth. The successful Sales Director is a compassionate listener who builds deep connections and follows a disciplined sales process to gain a family's commitment. Leads are generated through excellent market planning which blends external business development and community-based events. The Sales Director also plays a key role in the community's leadership team. Preferred Background: A minimum of two years of sales and marketing leadership experience in the senior care industry is preferred Proven track record of event planning, referral source development, and successful sales process Engaging verbal and written communication style Proficient computer skills, experience with CRM systems ------------------------------------------------------------------------------------------- Love what you do and where you work at The Arbor Company. At Arbor, we believe in serving from the heart. Work shouldn't feel like checking off a task list-it should feel enjoyable, meaningful, and fulfilling. Here are just a few reasons why you'll love being a part of our team: Make a Real Impact: Every smile, every laugh, and every moment of connection with seniors makes a difference. You're not just making an impact-you're creating joy! A Team That Feels Like Family: Join a supportive, uplifting crew that's always got your back. Collaboration, respect, and kindness are at the heart of all we do. Grow With Us: We invest in YOU with career development, leadership opportunities, and hands-on training. Your success is always our success Work That Delights: From theme days to individual celebrations, we believe in bringing energy and excitement to every day. Who says work can't also include fun moments? Amazing Perks & Benefits: Competitive pay, great health benefits, retirement plans, and wellness support-you care deeply about seniors, now allow us to care just as deeply for you. The Arbor Company, based in Atlanta, GA, manages more than 40 senior living communities in eleven states with more in the pipeline. In business for over 30 years, we have established a national reputation as a leader in senior care-independent living, assisted living, and memory care. We are a fast-paced and growing company that thrives on a culture of deep mutual respect and accountability. The tenure of our executive team, including community-based leaders, is exceptional. We are dedicated to the seniors we serve, their families, and to each other. Our culture is unparalleled and a terrific fit for self-motivated, creative, and dedicated leaders with a passion for senior care.

Megalabs North America is a subsidiary of the international pharmaceutical company, Megalabs Group. Megalabs North America manufactures and markets over-the-counter products, dietary supplements, nutrition, and medical devices for a wide variety of wellness categories. Our mission is to develop and market effective over-the-counter medicines and nutraceuticals to improve the health and quality of our customers lives. Company products are readily available in all markets in the Americas through subsidiaries and distributors highly committed to our brands and active in multiple retail channels including drug, food, mass and ecommerce as well as hospital and clinical venues. Our vision has led us to build a successful multinational company with leading quality and effective products in the important categories of over-the-counter medicines and nutraceuticals. And we have achieved this while complying with the standards and procedures related to drug manufacturing processes to ensure the efficacy and safety of our products. Director of Retail Sales North America will set and execute sales strategy, lead the Sales team and work together with the Marketing team to deliver our company growth goals in the North American Market (US, including PR, and Canada). As an experienced Sales executive with strong and proven experience in North American Healthcare, Retail and Consumer products, the Sales Director will implement successful sales, and trade marketing strategies. Proactively identify and prioritize channel opportunities to drive the annual business plan. Strategy · Continually create, update, and implement strategic plans by channel and account, with a focus on long term goals, and an awareness of short-term tactical opportunities. · Achieve customer volume, revenue, and profit goals (Channel Strategy RoadMap) · Develop Go-to-Market strategy for new product launches. Business/Sales Management · Account Management: Hands-on communication, developing strategic relationships with buyers and category managers in key accounts. Bring retailer-specific awareness for how to best navigate challenging situations and competing priorities. · Broker Management: Rigorously manage and evaluate broker partners through quarterly business reviews, ACV targets, targeted SKU introductions and volume/profit goal attainment. · Ensure successful implementation of annual P&L operating plan · Retail Industry: Knowledge of the retail industry (e.g., retailers, competitors, trends, visual merchandising, general business environment) related to multiple channels of distribution. · Negotiate vendor program and promotional agreements with clients. Business Development · Produce qualitative & quantitative market analysis to find new growth opportunities. · Drive negotiations with existing clients for territorial coverage and increase share of shelf real estate and POS. · Lead new client and partner acquisition. Manage tradeshows and events. Leadership Lead with Vision: Bring an approach strong in quantitative and financial metrics, as well as one that shows a deep understanding of how retail works, and how to best position a brand to win long-term. · Serve as the head of Retail sales for the company, be a dedicated manager for your team, provide insights and guidance on long term growth strategies. · Build and strengthen relationship with internal and external teams and partners including Key clients and partners. · Collaborates with Finance, Operations and Supply teams to ensure sales goals are executed · Develops, plans and implements sales in the US with continuing engagement and focus in several areas. · Healthcare provider partnerships - manage HCP field sales team · Consumer retail market retail category and management · Motivates, leads and manages Key Account Management team members to ensure the most efficient operations of the group. Skills / Basic Qualifications · Bachelor's Degree required in Business Administration, Marketing, or related field. MBA preferred. · 10+ years of progressive sales leadership delivering impactful and measurable results for a best-in-class marketing organization in the OTC / consumer packaged goods space · Demonstrated capability of developing a 3-5-year strategic plans and translating them into clear, compelling and actionable business plans with results. · Experience managing P&L for a business. · Proven project management and leadership skills. · Stays current on industry trends, news, and market shaping events. · Fully Bilingual - English/Spanish (preferred)

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. Position Responsibilities: Responsible for the performance of all lease-up properties through stabilization. Budget preparation and control. Prepare financial review of operating statements. Provide direction and assist property managers with planning, work direction, addressing complaints and resolving issues. Ensure proper management of property expenses. Negotiate with vendors and/or contractors for service and cost. Ensure compliance for property inspections. Train property staff of company policies, procedures and best practices. Travel to property sites. Other duties and/or project as assigned. Position Requirements: Minimum of 5 years experience managing a multiple apartment community, Affordable Housing, RAD, PBV experience preferred. CPM, Bachelors Degree preferred. Strong organizational skills with the ability to manage a multi-changing work environment and priorities. Strong Financial, contract negotiation & bidding skills. Excellent verbal and written communication skills. Proficient in MS Office Suite. Ability to recruit, train and build a dynamic work team. Benefits as a TRGM Employee: Base Salary + Performance Bonus. Medical, dental, vision, legal services, flexible spending account, and commuter benefits. The benefits package includes 100 percent employer-paid life and disability insurance. Employer Matching 401k Employee Engagement and Wellness programs. Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement. TRG Management is proud to be an Equal Opportunity Employer. We are a Drug-Free Workplace.

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/15 days vacation first year + Holidays & Sick-time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle Check us out!*************************** What you will do Johnson Controls Regional HVAC Service Managers enable growth with strong operational focus and delivery execution for our customers. Drive significant service growth and constant improvement on pace of performance. This will be achieved through strong service leadership and specific areas of focus, below. How you will do it Aggressively connect assets to accelerate digitization benefits for customers and JCI operations. Supervising, mentoring and developing direct reports Elevate technician engagement and service agreement retention. Safety: Delivers JCI Zero Harm safety culture by leading Safety KPIs within the Region to achieve TRIR/LWIR outcome improvement Customer Centricity: Drives a customer centric culture at all levels and places the highest priority on customer satisfaction throughout the installation process. Long Range Planning & Transformation Initiatives: Ensures Regional Implementation of new Install and Service functional process and initiatives launched by functional teams. Capability: Works with Market General Managers to ensure Install and Service Managers and sellers are upskilled using coaching as well as established learning and development programs and tools. Capacity: Works with local teams to hire, develop and retain a pipeline of diverse talent. Financials results: Delivers quarterly Regional Install and Service revenue growth, margin expansion, net billing, cash collections, trade working capital, service linkage. SOP and Metrics: Drives Security operational standards & Compliance to process. Leadership Standard Work: Leads Install and Service executed revenue forecasting process for the Region and follows other LSW guidelines. Collaborates with Region Commercial and Functional leadership to ensure cross functional collaboration and implementation of required SOPs. Key experiences and skills to bring to the role: Leader attributes: What we look for: At least 5 years running a Commercial HVAC business Strong leadership skills with the ability to influence and inspire others Experience with contracting, understanding S&OP, construction legalities, procurement, functional support structures, change management Developing strategic growth plans at the local or multimarket level Deep understanding of service impacts on P&L Relentless customer-first mentality, Fostering and maintaining customer satisfaction Executing and improving established processes Building high performing teams, Influencing skills, Developer of skills in others Connects strategy to execution. Problem solves Communicates well with internal and external stakeholders Marshalls and allocates resources effectively Creates trust through role modeling, follow through, and small say/do gap Change and learning agility HIRING SALARY RANGE: $141,000-188,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KW1 #LI-NC1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Regional Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities * Maximize the financial performance of the property * Maintain the physical integrity of assigned communities * Frequently visit and inspect sites * Prepare owner reporting packages including Budgets/Business Plans, Marketing strategies, and Monthly Owner Reports * Monitor/analyze monthly financial performance, rent variations, and maintain market intelligence * Communicate pertinent information and primary issues with ownership * Assure compliance with Willow Bridge policies * Review and inspect all Capital Replacement Plans * Assure adherence to all government regulations including Fair Housing, Equal Employment Opportunity, ADA, OSHA, and Plaintiff Liability * Recruit and Retain site employees, ensure training benchmarks are met * Monitor Marketing plans and make adjustments as necessary * Oversee resident relations & Social Media objectives * Supervise all aspects of the lease up efforts * Review Leasing & occupancy activity to meet budget/ proforma expectations * Review and approve resident retention and renewal programs Qualifications * High School Education or equivalent required. College degree and Industry Certifications preferred * High Rise, Lease up & New construction experience required * CPM or CPM candidate preferred * 5 years minimum experience in a multi-site supervisory role * Proficiency in Excel and Microsoft Office * Property Management Software experience (Yardi preferred) Benefits Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

The Vice President/General Manager of the MSO plans, organizes, directs, and controls the Managed Services Organization (MSO). Reporting to the COO, has oversight of the MSO operations and P&L ownership (e.g., general administrative, patient care, professional services and/or a combination of these and other services). Directs and oversees the daily operations of the MSO, as well as all functions related to provider contracting, provider education, utilization management, coding, quality management, network management, and case management. Duties and Responsibilities: Responsible for the overall growth and success of the MSO across all functions either directly or through matrix-management Manages MSO P&L / Budget, regularly identifying growth and cost-savings opportunities, and develops business cases / project plans to execute on opportunities. Manages a team of clinical and administrative consultants to direct provider clinics in population health management to improve quality of care, patient satisfaction, and total cost of care. Works with Healthplan partners on growth and improvement initiatives Builds and cultivates relationships with new provider partner candidates. Determines and support's the provider's needs in order to reach their requisite financial performance. Holds regular Joint Operations Committee meetings with the MSO partners. Works with management and physicians to identify and establish programs and practices which will help drive cost effective and high-quality care for patients, staff, and physicians. Studies financial and utilization reports to identify opportunities for improvement and develops projects / programs to act on these opportunities. Demonstrates effective communication, by communication progress, challenges, and issues to both senior leadership and partner-providers. Conducts regular retro-evaluations on the effectiveness of implemented action plans based on review of financial and clinical performance. Contributes toward the overall development of programs and services to meet the needs of patients, physicians, and staff. Provides strategic leadership to ensure equitable distribution of resources and delivery of high quality, cost-effective health care and efficient management of staff in accordance with goals, objectives, policies, and applicable regulatory agency rules and regulation. Responsible for the day-to-day operations by facilitating the development, implementation and monitoring of service, quality, and utilization standards. Continually evaluating and improving the delivery of service by initiating and promoting best practice models Develops short- and long-term plans to improve the service level of department efficiency for each area managed. Directly and with the manager/supervisor, develops and administers appropriate policies, standards, practices, and procedures. Assures compliance with administrative, legal and regulatory requirements and government/ accrediting agencies. Qualifications / Education / Licenses: 10+ years' primary/ambulatory care environment, value-based care (VBC), health insurance, healthcare, health industry, population health management, or related field in a leadership position Bachelor's Degree Healthcare Administration, Public Health, Business Administration or related field, or equivalent work experience Understands, in detail, the daily, weekly, monthly and yearly metrics of the MSO and is able to make adjustments to hit predefined goals/objectives Excellent verbal, written, interpersonal and communication skills with the ability to make presentations to various groups of the organization(s) including presentations to the Leadership Team Ability to build strong relationships with health plans and providers. At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

Skills & Qualifications Proven ability to sell solutions to mid-size enterprise accounts. A proven track record of quota achievement and demonstrated career stability Experience in closing large deals. Excellent written and verbal communication skills for presentation to executives & individual contributors. Bilingual in English and Portuguese, Spanish is a plus A self-motivated, independent thinker that can move deals through the selling cycle Sales experience selling to mid-size enterprise accounts in the Retail segment. Selling network security products and services. Candidate must thrive in a fast-paced, ever-changing environment. Job Duties and responsibilities Generating business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.

Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the leader in the industry when it comes to quality and innovation. The Regional Manager - Concrete Tank Services (CTS) is responsible for educating clients on DN Tanks inspection, rehabilitation and retrofit services while working with an internal team to understand the client's needs and deliver solutions. Responsibilities Meet or exceed strategic regional and territory CTS sales goals by generating and qualifying leads, establishing, and maintaining a high-profile presence in the industry, and executing a regional sales plan. Develop client commitment by identifying and building relationships with key decision makers. Educate clients on the value of our CTS services through influential presentations, preconstruction support, and project development. Perform field inspections of existing concrete liquid containing infrastructure to understand the client's needs in regard to rehabilitation or retrofitting. Deliver well specified projects by developing a strategic approach, coordinating with internal team partners, influencing adoption of industry standard plans and specifications, and promoting the most efficient design. Deliver well budgeted projects by effectively coordinating with internal team partners. Mitigate risks during opportunity development utilizing internal resources. Effectively manage the territory by utilizing marketing resources, coordinating with administrative resources to maintain and update sales systems, planning and executing client meetings, and developing and maintaining accurate projections. Develop and maintain strategic relationships with general and sub-contractors within the territory. Leverage relationships to support cross-selling of New Tank product lines within the region. Become established as an industry leader through participation at conferences and tradeshows, professional organizations, client and community events. Qualifications Bachelor's degree in Civil, Structural, Mechanical Engineering or other technical field such as Construction Management. 3+ years of experience preferably in the Municipal, Consulting or Construction Industry. Ability to travel on average 2-3 days a week Proficiency with MS Office, CRM software programs as well as understanding technical plans and specifications. Verbal and written communication skills with the ability to interact professionally with a range of partners, managers, and subject matter expects. Compensation & Benefits Competitive Compensation Annual Incentive Program 401k with Employer Matching Contribution Paid Time Off + Paid Holidays Medical/Dental/Vision Insurance Flexible Spending Account (FSA) Employee Assistance Program (EAP) Disability Insurance Life Insurance Tuition Reimbursement Gym Reimbursement DN is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. All employment is decided on the basis of qualifications, merit, and business need.

Star Dental Partners is currently seeking a hands-on Regional Director of Operations (RDO) to join the team supporting our some of our Florida and Georgia practices. The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc. Responsibilities Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Florida & Georgia) Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO) Collaborate with each practice within the region to help resolve operational issues Contribute to the creation of Star Dental Partners' policies & procedures and best practices to help the organization scale effectively Qualifications High school diploma required; Bachelor's degree preferred Minimum 3 years of regional dental operations management experience required P&L responsibility and experience with budget management, personnel management, and team building Highly organized and detail-oriented work ethic Ability to work collaboratively with all team members, both at the practice level and Support Center Excellent written, verbal, and interpersonal communication skills Demonstrates a sense of urgency and works well under pressure Self-motivated and goal-oriented, with the initiative to work independently Strong ability to prioritize, multi-task, and meet deadlines Demonstrates integrity, responsibility, accountability, and a high level of professionalism Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook) Ability to travel frequently, 60 percent or more Located in south Florida with proximity to a major airport Practice Description Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star's mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit ************************** for more information. Equal Employment Opportunity Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDsofla

Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5 15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key Responsibilities Operational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications Bachelor s Degree required; Master s preferred. 5 7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). Proven record of operational performance improvement and leadership of multi-location teams. Strong analytical, communication, and organizational skills. #IDsofla