Remote support specialist jobs in Allentown, PA

Required Skills & Experience 2yrs+ Desktop / IT Support experience Hardware/Software troubleshooting Mobile device support Strong communication skills Reliable transportation and active DL Nice to Have Skills & Experience Coming from Healthcare/Hospital (or similar highly regulated environment) Associate or Bachelors degree or certifications Job Description We are looking for a Desktop Support Technician for a 3-6 month contract (with the possible extensions) Day to Day Summary We are seeking a ‘jack of all trades' to support our client's Project Team. This position requires a high level of reliability and professionalism as you will be interfacing with doctors, clinical support staff, and could be working in areas shared with patients. The ideal candidate posses expertise with “white glove support”, ability to troubleshoot/resolve issues related to hardware and software, and ability to support mobile devices. Responsibilities could include but are not limited to: Support for laptops and desktops Microsoft/Office Suite Deskside support for doctors and clinical staff Project support (equipment refresh, windows upgrades, etc) MUST: Have valid driver license and a vehicle

Begin an exciting career working for the Domestic Relations division of Northampton County's Court Administration! These positions offer comprehensive medical/dental benefits along with generous paid Personal, Vacation, Sick and Family Sick leave time! In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the Minimum Requirements for this position as noted in the . We encourage all applicants to provide a comprehensive, concise history of their education, certification, licensing, and employment history. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. For questions regarding this posting, please contact Sherry Christman, Human Resources Analyst at ********************** or ************. Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law. GENERAL PURPOSE The Support Technician 1 position is responsible for specialized work functioning in support of the County's Domestic Relations child support program. Work includes performing varied assignments which require knowledge of the County and the Commonwealth's Domestic Relations support activities relating to payment collection. The individual in this role is responsible for the independent performance of procedural duties, but the emphasis is on the breadth and scope of the position's role in support of one or more Conference Officers. SUPERVISION RECEIVED This position reports directly to the Domestic Relations Support Services Supervisor or Office Supervisor. SUPERVISION EXERCISED This position is not responsible for the supervision of other employees. ESSENTIAL DUTIES OF THE POSITION Reviews and processes correspondence, computer data, orders, conference notes, summaries, and other forms for staff members. Compiles data for Conference Officer's use, may compose routine correspondence, letters, notices, forms, etc. Updates files as necessary. Assembles materials for reports, summaries, and other uses from information submitted by parties, employers, lawyers, and other offices both within and outside of the Court. Completes forms requires to initiate, follow up, or complete processing of support activities. Sorts and processes PACSES income attachment batch forms. Identifies which attachments should be mailed out, depending on whether an excess amount should be added or deleted according to case balance. Enters data in computer system to update and maintain support accounts, receives reminders to review case status, pulls case, and refers to staff member for action. Answers overflow telephone calls from clients, lawyers, and members of the public and representatives from other county and court offices, explains general functions and operations of office, or provides status of case. Schedules and reschedules appointments and pre-trial conferences. * An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this . Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. REQUIRED MINIMUM QUALIFICATIONS EDUCATION & EXPERIENCE - Completion of a high school, or general equivalency diploma; AND At least one (1) year of clerical experience in an administrative, professional, governmental, or judicial setting; OR Equivalent combination of education and experience. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the policies, practices, and procedures involved in a county domestic relations child support program. Knowledge of the organizational relationships within the Domestic Relations Court and related programs. Knowledge of functions, operations, and procedures of the Commonwealth's central child support collection program. Skill in gathering information from the child support computer system, and responding to a variety of individuals, clients, attorneys, and others on child support matters. Skill in organizing workload, addressing priorities, and completing clerical processing requirements. Ability to compile and prepare court orders, and understand payment schedules and other child support information. Ability to input, access, and interpret computer data. Ability to establish and maintain effective working relationships with associates, callers, visitors, clients, and representatives of other offices. Ability to read, write, speak, understand and communicate in English to perform the duties of this position. TOOLS AND EQUIPMENT Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. SELECTION GUIDELINES Formal application, rating of education and experience, interview and reference check as well as job related tests may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. FLSA STATUS: FLSA NON-EXEMPT (ELIGIBLE FOR OVERTIME) DESIGNATION: EXEMPT SERVICE (JUDICIALLY APPOINTED) PAY GRADE: CN-15 UNION STATUS: COURT APPOINTED NON-PROFESSIONAL UNIT Updated December 2021

Reeb is one of the largest distributors of custom Millwork products on the East Coast. The secret to Reeb's success is no secret at all, we simply work harder for our customers. We're not tied to shareholders and spreadsheets. We're a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we're stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there's always more than a single point of contact anytime of the day or year. Check us out at ************ Job Description The Systems Analyst /Telecomm (SA) position is in existence to address the Company's enterprise data and insure of its accuracy as well as the coordination of data between the ERP system, WoodWare (WW) and our external Sales system, 2G. In addition, the person will help support our Telecommunication infrastructure. The SA should have a working knowledge or the company's ERP systems, WoodWare, Warehouse Management, and Edgenet. The SA is responsible for coordinating changes from vendors as well as changes to data between the ERP and external systems. In addition, the SA should work with users to train them in navigation of the systems and develop “super users” throughout the company. The SA Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. Oversees testing and develops fixes. The person will also be required to work with Cisco switching, routing, wireless and security devices, including deployment, configuration and troubleshooting. ESSENTIAL FUNCTIONS • Maintain Woodware on a daily basis to add/change/delete products and fields as the business requires • A thorough understanding of XML. Being able to create XML to interface our systems with our customers. Knowledge of XSD and XSLT helpful. • Possess a well-rounded knowledge of MS SQL Server - including SQL Server administration and maintenance, and must perform SQL data queries and updates using both DDL and DML vocabularies. • A basic knowledge of Linux system administration - such as configuring, stopping and starting Linux services. • Comfort with Linux command line basics - moving, copying and editing files and directories. Some basic knowledge of linux command line utilities such as tar and grep are helpful. • Basic Windows Server administration skills such as installing applications, configuring, starting and stopping services, finding and utilizing log files to troubleshoot applications. • Knowledge of high level programming or scripting language (C, C++, C#, Java, VB.Net, Python - Java preferred). • Ability to administer web applications on both Windows (such as ASP.Net) and Linux (Apache/Tomcat) helpful. • Knowledge of WW interface to perform item table, category table, and • Administration of Subversion (version control) server and client software (needed infrequently). • Resolve Help Desk tickets for system issues • Create custom reports using Crystal Reports required for the business • Understand and document for users ODBC connections within the ERP system • Coordinate, prioritize, and maintain all EDI exchanges with customers and vendors using TrueCommerce • Troubleshoot and resolve any issues between the WoodWare ERP or the Warehouse Management System and 2G • Working knowledge of Cisco switching, routing, wireless and security devices, including deployment, configuration and troubleshooting. • Working knowledge of CUCM, CUC, CCX, and CallReplay, both management and administration. • Working knowledge of Cisco Collaboration services, including Telepresence, WebEx, CMR and Jabber. • Participate in after-hours support • Work in a consultative fashion with all co-workers as an advisor of technologies that may improve their efficiency and effectiveness in support of the company's culture, mission and values • Ensure the security and protection of corporate information systems and equipment; align IT risk management initiatives and lead all disaster recovery plans • Coordinate all vendor upgrades with the various user communities • Ensure there is sufficient backup knowledge and documented procedures for changes in the systems • Act as a representative of Reeb to influence vendors software improvement aligned with Reeb initiatives • Develop processes to monitor all MIS related projects or functions, report status on a consistent basis to allow MIS and clients to gauge effectiveness. Contribute to the continuity of computer services by providing necessary technical leadership and project coordination. • Be part of a team that redesigns workflow to better utilize resources • Develop and maintain effective business and team relationships with all employees, customers and management especially between client MIS representatives, and MIS services. • Performs related duties as required. Qualifications Education & Experience: Bachelor's degree in Information Technology, Computer Science, MIS or related field, plus 5 years related experience in all aspects of Information Technology (application development & support, network, user support, project planning, etc.), with at least three years in working in a IT Data management responsibility. Computer Skills • UNIX and Linux Operating Systems • A thorough understanding of XML. Knowledge of XSD and XSLT helpful. • One year or more experience with MS SQL Server - including SQL Server administration • A basic knowledge of Linux system administration - such as configuring, stopping and starting Linux services. • Windows Server administration skills such as installing applications, configuring, starting and stopping services, finding and utilizing log files to troubleshoot applications. • Knowledge of high level programming or scripting language (C, C++, C#, Java, VB.Net, Python - Java preferred). • Ability to administer web applications on both Windows (such as ASP.Net) and Linux (Apache/Tomcat) helpful. • Proven leadership, ability to work well with other managers, employees and as needed customers is very important • Excellent written and oral communication required. • Some travel required. Other Requirements: valid driver's license and safe driving record required Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Requirements B.S. Degree in Cybersecurity, Computer Science or related field preferred with 1-2 years of experience in Information Technology; or A.S. Degree with 3-4 years' experience in the Information Technology field. Demonstrate knowledge of cybersecurity best practices. Experience administering Office 365. Experience with automated software management and distribution such as Intune or System Center Configuration manager or similar system. Demonstrate knowledge of Information Technology best practices. Any combination of equivalent skills and experience listed above. Valid PA Driver's License. PA Motor Vehicle Record Check. Use of vehicle while working with valid registration and insurance coverage indicating you are an insured driver. Pre-employment drug screen. PA Criminal History Clearance.

Element Risk Management 's Core Values: Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care. Confident Humility. We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others. Unshakable Integrity. We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching. Continuous Improvement. We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth. Relentless Perseverance. We embrace challenges with tenacity, discipline, and endurance. Position Overview: We are seeking a highly motivated IT Support Specialist to join our technology team. This role will work directly under the VP of Technology and will be responsible for daily end-user support, Microsoft 365 administration, and endpoint management across our ~100 employee organization. The ideal candidate is hands-on, resourceful, personable, and able to troubleshoot independently. This role will also maintain accurate asset inventory of all systems and devices company-wide and support our platforms including Microsoft 365, Salesforce, and Zoom. KEY RESPONSIBILITIES AND DUTIES: At all times, the IT Support Specialist shall: Provide technical support to end users (hardware, software, network, cloud applications) Manage and administer Microsoft 365 tenant (Exchange Online, Teams, SharePoint, OneDrive, Intune, security configuration, user provisioning) Troubleshoot desktops, laptops, printers, network connectivity, MFA, and endpoint security issues Configure, deploy, and maintain electronic equipment (laptops, mobile devices, network hardware) Maintain accurate inventory database of all electronic assets Assist with onboarding and offboarding processes (accounts, device prep, access control) Assist in Salesforce user management and light configuration support Support Zoom Phone system setup, user changes, troubleshooting Escalate advanced issues appropriately while independently resolving day-to-day operational issues Travel to branch locations approx. 25% of the time for on-site support Assist VP of Technology with special projects, automation development, and operational improvements REQUIRED SKILLS and CAPABILITIES: Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint, Entra ID/Azure AD) Strong troubleshooting skills (hardware, OS, networking fundamentals, cloud services) Excellent interpersonal communication skills - able to support non-technical staff with clarity and patience Ability to work independently, self-prioritize, and manage multiple concurrent support issues Strong documentation habits and operational discipline Working understanding of cybersecurity principles and best practices Ability to lift/move computer equipment for setups and installs Valid driver's license and ability to travel domestically (~25%) Preferred Qualifications 2+ years of IT support, help desk, systems support or desktop technician experience Experience supporting Microsoft / Windows-based corporate environment Experience with Salesforce user administration (basic config, profiles, access) Experience with Intune device management and security policies Experience working with Zoom / Zoom Phone preferred Background in computer programming (PowerShell strongly preferred; Python a plus) Experience in small to mid-sized company (50-300 employees) support environments OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.

The Borough of Lansdale is looking for a GIS/Technology Support Specialist who will assist with the coordination of Geographic Information Systems and Information technology services across all Borough Departments. Under Basic supervision from the IT Manager and the Director of IT, performs work in the development and maintenance of GIS systems including the ESRI ArcGIS Enterprise environment that supports electric utility operations, wastewater treatment plant infrastructure, municipal assets, and public works functions. This position ensures accurate geospatial data, supports utility engineering and field operations, manages GIS-based applications, and provides technical services to staff across departments, while working closely with engineering, electric, wastewater, public works, and IT personnel to support planning, design, maintenance, and mapping activities. The technician will assist all Borough Departments in utilizing and implementing technology to modernize operations to improve organizational efficiency and effectiveness. ESSENTIAL FUNCTIONS Prepare, collect, organize and input data to maintain and enhance the Boroughs' GIS including field research and GPS data collection and processing. Provide first-response and follow-up help desk services over the phone, in person, or by remote desktop support for the Borough's internal information technology network and Geographic Information Systems. Assist staff with common information technology issues related to workstation computers, network printers, email, mobile phones, and other technologies as needed. Perform a variety of Borough-wide GIS application development functions and analysis including design, writing, development, modification & implementation of GIS applications to create custom GIS web applications for Borough departments Assist with interpreting as-built drawings, construction plans, engineering plans, recorded maps, deeds, legal descriptions, imagery and related source documents and incorporates them into GIS using various methods including coordinate geometry, digitizing, and GPS. Assist in the creation and maintenance of multiple GIS layers including capital asset inventory, electric utility management, streets, zoning, other development layers, sanitary and storm sewer system layers. Follow quality assurance (QA) and quality control (QC) processes, and perform routine data management tasks, such as data validation and correction, queries and editing in GIS to ensure GIS data accuracy, integrity, and completeness. Assist with GIS and data analysis, prepare and execute queries, produce maps, spreadsheets, graphs, and other analytical products. Troubleshoot and support the Borough's GIS, IT, and related hardware and software, including peripheral equipment, printers/plotters, GPS and other mobile devices in conjunction with other Technology Department staff. Provide additional support in the maintenance and expansion of GIS & SQL databases and GIS server operations. Works closely with the electric department in maintenance and documentation of complex datasets, including infrastructure, inventory, fleet management, and technical PA One Call requests. Performs a variety of office related functions, including preparing correspondence, maps, presentation materials, reports, printing materials, answering phones and responding to inquiries from consultants, customers, vendors, staff, and the general public. Education & Experience: *indicates developed after employment Bachelor's degree in a geographic information-related field such as Geography, Cartography, Earth Science, Ecology, Engineering, Planning, Environmental Sciences, or any other related field and one (1) year GIS-related work experience. Knowledge: Thorough knowledge of principles, practices, terminology, and trends in Geographic Information Systems. Thorough knowledge of Information Systems usage and modern land-based mapping application theory. Thorough knowledge of procedures, principles, and practices for the installation, configuration, upgrading, operation, and troubleshooting of GIS related hardware and peripherals including printers/plotters, GPS and other related devices. Thorough knowledge of GIS software including ESRI's ArcGIS Platform (ArcGIS, ArcCatalog, ArcServer, ArcSDE, ArcPro, Collector, Survey123), related extensions such as Spatial Analyst, Autodesk AutoCAD Map and web- enabled GIS related software. Thorough knowledge of principles and practices of developing analytical maps, spreadsheets, graphs, charts, and written reports. Thorough knowledge of standard business applications including software required to accomplish the essential functions listed: Microsoft Windows OS and Microsoft Server OS, and mobile operating systems. Thorough knowledge of Relational Database Management Systems (RDBMS) such as Microsoft SQL Server, database, and geodatabase principles and design, transact-SQL scripting, and database analysis techniques. Thorough knowledge of work order management systems and land-based management systems including permitting, licensing, and other development processes. Thorough knowledge of general municipal infrastructure including streets (right-of-way/traffic control), electric utilities (poles/wires/transformers/meters), water systems (hydrants/valves/meters), sanitary sewer systems (manholes/cleanouts/laterals), and storm sewer systems (culverts/inlets/catch basins/dry wells). Thorough knowledge of customer service principles. Advanced knowledge of scope and purpose of Borough programs and services.* Skills: Providing efficient customer service and communicating clearly and objectively both verbally and in writing. Organizing with the ability to prioritize work and exercise independent judgment, wisdom, common sense and initiative. Thoroughly carrying out oral and written instructions. Using initiative, discretion and judgment within established procedures, guidelines and rules. Defining problems, establishing facts and drawing valid conclusions. Reading and understanding technical manuals. Working effectively in a team-based environment. Establishing and maintaining cooperative working relationships with department heads, managers, supervisors, employees, external public and private agencies, consultants, vendors, suppliers, contractors and the general public. Applying safe work practices.

We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job! What you'll do Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals. Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality. Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed. Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO). Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security. Document technical procedures, configurations, and troubleshooting steps for future reference. Collaborate with other departments to implement IT projects and initiatives effectively. Provide training and support to end-users on IT-related topics, tools, and software applications as needed. Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met. What you need to thrive in this role Minimum of two years of relevant experience in IT support or a related field. Formal education from college or technical school in computer science, information technology, or a related discipline. Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals. Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO). Knowledge of IT security best practices and protocols is desirable. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Exceptional customer service, organizational, and prioritization skills. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues. Ability to work independently and collaboratively, managing multiple tasks and priorities effectively. About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like: 100% company paid employee medical and vision coverage Voluntary dental and disability coverages Company sponsored voluntary life insurance 401(k) with company match Generous paid time off (including discretionary paid days off designated by the President) I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include: An updated resume Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register . We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.

Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Salary Range $55,000-$65,000year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

E-Logic is seeking a Help Desk Support Specialist to provide day-to-day technical support for township employees. Responsibilities: Respond to IT help desk requests for desktops, laptops, and printers. Configure and troubleshoot email systems and spam filtering tools (Barracuda or better). Support township staff with workstation setup and maintenance. Provide employee IT/security training as needed. Escalate complex issues to senior IT staff. Qualifications: Associate's degree in IT or equivalent experience. 1-3 years of IT support experience. Familiarity with Windows environments, email systems, and printer support. Strong customer service skills. Important Notice: This role is part of a proposal for the Lower Nazareth Township. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $94,400.00 - $155,800.00 Target Openings 1 What Is the Opportunity? * There is also a potential for up to a $20,000 sign-on bonus! * Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Sr Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers, the field and business partners. Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? * Independently manage a caseload of complex or technical General Liability claims. * Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity. * Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions. * Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. * Coordinate with internal teams, legal counsel, etc. * Handle customer escalations and complex inquiries with professionalism and expertise. * Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Seven years of experience in insurance claims, preferably General Liability claims. * Experience with claims management and software systems. * Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. * Strong analytical and problem-solving skills. * Proven ability to handle complex claims and negotiate settlements. * Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What is a Must Have? * High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description: Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations. Requirements: Strong infrastructure, networking, and cybersecurity background M365, Azure\/Entra, Intune expertise Multi\-site experience preferred Must be local to Greater Philadelphia Must be a U.S. Citizen or Permanent Resident (Green Card holder) If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the nation's fastest\-growing companies. Requirements Benefits "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"668268639","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":1,"value":"NA"},{"field Label":"City","uitype":1,"value":"Lansdale"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19446"}],"header Name":"IT Infrastructure, Networking & Cybersecurity Support","widget Id":"**********00072311","awli IntegId":"urn:li:organization:1324067","is JobBoard":"false","user Id":"**********00209003","attach Arr":[],"awli ApiKey":"771tbiwd9tzd3x","custom Template":"2","awli HashKey":"2698bcee6d3fc037e951f9279e5e39971b2521c73f7621820c7332fb56a0c01838bae722fea6419c9cd596065ddb0f0ac1da24b6d**********cfead6e82864c","is CandidateLoginEnabled":true,"job Id":"**********26087217","FontSize":"15","google IndexUrl":"https:\/\/triforce\-inc.zohorecruit.com\/recruit\/ViewJob.na?digest=tm QIbOnWflDZ0S2pElxhAlZwMvWSYleiLypKgz2DU64\-&embedsource=Google","location":"Lansdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"74n94aca1a8df4ad7413cac341f372706a17a"}

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob. Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights. Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Hours/Shift: 8:00am-4:30pm Monday-Friday Location: 2900 Broadhead Road, Bethlehem, PA 18020 Role Description: The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality. What you'll do: Run daily cycle counting and inventory control processes according to written SOP's utilizing partner resources. Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. Determine root cause of inventory adjustments and lead efforts to correct. Perform audits or other actions requested by merchants within the site. Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. Communicate updates and relay important operational information about merchants directly to OSS Area Manager. Present weekly performance reports during business review with leaders from partner fulfillment center. Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. Other duties/responsibilities as necessary. What you'll bring to the table: 2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred. Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred. Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently. Perks & Benefits: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package >>> ******************************** See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $37,613 - $62,688. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (********************************culture/). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $94,400.00 - $155,800.00 What Is the Opportunity? *There is also a potential for up to a $20,000 sign-on bonus! * Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Sr Technical Specialist, you are responsible for handling complex, high-exposure claims. In this technical role, you will leverage your background in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely, fair, and cost-effective resolution of claims. You will serve as a technical resource to customers, the field and business partners. Travelers offers a hybrid work location model that is designed to support flexibility. What Will You Do? Independently manage a caseload of complex or technical General Liability claims. Conduct detailed inspections and interviews to gather comprehensive information and assess claim validity. Analyze and interpret intricate policy language, endorsements, and exclusions to make informed claim decisions. Maintain detailed and accurate claim documentation and comply with internal protocols and regulatory requirements. Coordinate with internal teams, legal counsel, etc. Handle customer escalations and complex inquiries with professionalism and expertise. Provide guidance and mentorship to Claim Reps and Claim Rep Trainees sharing knowledge and best practices to foster their development. Additional Qualifications/Responsibilities What Will Our Ideal Candidate Have? Bachelor's Degree. Seven years of experience in insurance claims, preferably General Liability claims. Experience with claims management and software systems. Strong understanding of insurance principles, terminology with the ability to understand and articulate policies. Strong analytical and problem-solving skills. Proven ability to handle complex claims and negotiate settlements. Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants. What is a Must Have? High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Job Description Children's Home of Reading Youth and Family Services | CHOR YFS Now Hiring: Lead Residential Support Specialist Shift: 2nd (3pm-11:00pm) Schedule will be limited to 2nd shift and weekends. Job Type: Full-Time Pay: $23.00 per hour Position Summary: Provide crisis response. Provide supervision, guidance, boundaries, and directions to our residents. Demonstrate a variety of support, communication, compliance with CHOR's Sanctuary principles. Assisting with the planning and supervising of programmed activities. Maintain safety, security of residents and facility at all times. Committed to young people, the ability to act with integrity in times of stress. Demonstrate patience, tolerance and flexibility. Position Requirements: Must be at least 21 Years of Age Valid Driver's License and clean driving record. (preferred) Bachelor's Degree with a concentration in social work, criminal justice, psychology, or any Human Services field. (highly preferred) Associate's degree with at least 1 year experience working with youth. (accepted) Highschool Diploma or GED with 2 years of experience working with youth. (May be considered) Must past all pre-employment background clearances (Child, Criminal, FBI, and DMV) both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors Must pass a physical and a drug screening which includes a Marijuana/THC panel Ability to demonstrate basic oral, written, and verbal communication Must attend all required trainings followed by shadowing prior to working on the unit Ability to work effectively among various levels of behaviors and maintain an atmosphere of safety, support, and guidance to ensure a positive environment Physical Demands for all Youth Care Workers: The employee must have the physical ability to restrain a resident, if needed, while utilizing the tenets of Safe Crisis Management training. We have Excellent Perks and Benefits: Medical, Dental and Vision benefits 401k, Life, Disability Insurance Generous PTO Paid Training, Career Advancement A Great Team Environment Competitive Wages HSA, FSA Life Assistance Program Wellness Programs & more! Join Our Team-We're Better Together!For more than 140 years, The Children's Home of Reading has been a pillar of hope, transforming the lives of at-risk children and families. What began as a heartfelt effort by compassionate citizens to shelter just six children has grown into a vital lifeline-now, as CHOR Youth and Family Services, reaching over 4,000 children, adults, and families through more than 35 specialized residential, educational, and community-based programs last year alone. We realized by aligning with the legacy agencies of Community Prevention Partnership, Edison Court, Safeguards and PA Forensics as CHOR YFS, we believe that real change happens when we work together. We're Better Together, and that's why we're looking for compassionate, dedicated, driven and responsible individuals to join our team. Here, you won't just work-you'll mentor, guide, and uplift those who need it most. You'll take on meaningful responsibilities while growing both personally and professionally.We support our team through comprehensive training and a collaborative environment where every contribution matters, and for our full-time employees we have a great benefits package. Whether you're just starting your career or looking for a place to make a real impact, CHOR YFS provides the support, resources, and mission-driven work that turns passion into purpose.Be a part of something bigger. Join CHOR YFS today-because we're truly better together. About Company: Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.