Remote support specialist jobs in Burlington, NC

Job Description:- Welcome and greet customers into the Tech Lounge and be ready to provide best in class customer service experience and support You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime. Work with Tech Lounge team to ensure scheduling and calendar is at a steady run rate Provide customers with training and advice on DB related technologies and updates during service visit Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge Educate and share with customers on new technology and processes to enhance technology adaption Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits Utilise Service Now to record and track all incident related to service calls and appointments Your skills and experience Strong people skills and a knack for problem solving Excellent communication skills, both written and spoken Excellent time management skills and can make decisions quickly Previous experience supporting Investment Banking/financial environment is an advantage Knowledge of financial applications and MS Office suite of products Experience in customer service/support, client services, production support or technical support role working knowledge of Microsoft product such as O365, Teams, Windows OS 10/11. working knowledge of Windows OS 10/11, Apple Mac, and Mobile device (Apple, Android) Strong technical skills related to desktop, mobile, End User compute environment. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation

Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support. Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP. Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration. Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems. Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks. Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues. Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity. Maintain clear and professional communication with end users and update tickets with accurate notes. Follow SOPs, adhere to security policies, and contribute to knowledge base improvements. Knowledge in identifying desktop, laptop, and printer issues. Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone support experience is mandatory. Experience in Technical helpdesk or technical call center support is required. Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support. Familiarity with ticketing tools like ServiceNow or Jira Service Management. Excellent communication, customer service capability, and problem-solving skills. Ability to follow processes and work in a structured SLA-driven environment. A proactive mindset with the ability to make a meaningful impact. Customer focused with the eagerness to learn and grow continuously. A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact Qualifications Skill (minimum 7 years of experience in each skill) Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Desktop Support Technician will provide primary client support by taking calls, answering email, responding to tickets, answering support related questions, and/or performing desk-side support. As the Technician, you will serve as the centralized entry point and provide escalated troubleshooting for all technology related service requests as well as support for technical issues across the company. The Desktop Support Technician will: Prioritize daily workload and Help/Service Desk requests according to policy and procedure Create and update knowledge base documentation for step by step instructions Analyze customer calls and tickets to determine trends and/or recurring problems Build sustainable relationships with customers, coworkers and stakeholders through open lines of interactive communication Utilize and update Servicenow Knowledge Management system when troubleshooting customer issues Set client expectations when opening and assigning service tickets and ensure all request/services are executed on time and in accordance with the service level agreements set with business Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in computer science, business or related field preferred Working knowledge of networking concepts and protocols Intermediate knowledge of: Virtual/VDI environment within Pennymac Meraki console for mobile devices Pennymac's remote device security tools (CrowdStrike, Sophos) Google suite usage, monitoring, break fix solutions Pennymac's current AWS solutions Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $50,000 - $75,000 Work Model OFFICE

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ******************** . **The Role:** The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. **Responsibilities:** + Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. + Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. + Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. + Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. + Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. + Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. + Assists with various audits and Facility walk throughs, responses, and corrections. + Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. + Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. + Oracle SME, responsible for the population and maintenance product specific work definitions. **Quantitative Dimensions:** The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. **Organizational Context:** The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization. **Qualifications** **Required:** + BS / BA in Chemical/ Biological Engineering or Life Sciences plus 5+ years of experience in life sciences in manufacturing operations roles or Associates Degree in Science or related field with 7+ or H.S. diploma with 10+ direct related industry experience. + Familiarity with clinical and commercial pharmaceutical manufacturing operations including Drug Substance and Drug Product operations and demonstrated experience and ability to comprehend technical information as it pertains to equipment and processes and proven ability to identify problems and apply a disciplined methodology to identify data-driven root causes. + Prior work history requiring working independently, with minimal supervision, and working with and/or leading cross functional projects; along with proven ability to proactively adjust their work to meet changing business needs. + Demonstrated success and desire to work with in a fast-paced environment and influential skills with coworkers and cross-functional key stakeholders. + Strong attention to detail supported by excellent time management and organizational skills. proficiency with MS Office (Excel, PowerPoint, Word, MS Project and MS Visio), and proven ability to work in faced paced changing environment. + Models our Core Values: Be Bold: Find a Way, Care Deeply, Get Stuff Done - is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted. **Preferred:** + 2+ years experience in the manufacture of sterile injectable products in a regulated environment. + 1+ years experience of technical writing (nonconformances, SOPs, batch records, change controls, CAPAs, etc.). + Experience with the following equipment: Filter integrity testers, autoclaves, Drug Product fillers and isolators, single use systems and aseptic connections + Hands-on experience with PUPSIT. + Completion of the BioWork Certification Program or related industry type programs are considered a plus. + Industry experience in Drug Substance and Drug Product and knowledge or proficiency with single use equipment and systems and cGMP and good documentation practice (GDP). + Experience with Quality Systems, RCAs, and investigational ownership. **Working Conditions:** + On occasion, this role may travel to other Astellas Gene Therapies or Astellas manufacturing facilities (0-5%) + This role frequently requires long periods of sitting, standing and use of hands and regular motion to include bending, stooping, regular reaching over head activities, and independent mobility to lift to 25lbs. + This is an on-site role working in a cGMP regulated manufacturing facility. **Salary Range** : $91,000-$143,000 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations) **Benefits** : + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Company fleet vehicle for eligible positions + Referral bonus program _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ \#LI-TR1 Category Sanford TC Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Sales Support Manager Your role and responsibilities: In this role, you will have the opportunity to develop Technical/Commercial Tenders for Critical Power product and solutions. Tender requests may include, but not necessarily be limited to, opportunities located in North America & US Based Cross Pole Transactions. This will require an in depth understanding of ABB'S Critical Power product offering and potential solutions. The work model for the role is: Remote (#Li-Remote), but the preferred living locations are in Dallas or Richmond (there is flexibility). This role is contributing to the Electrification Smart Power division. You will be mainly accountable for: Manage tenders, risk reviews, and ensure proposals for ATS, UPS, STS, and PDU systems are timely, competitive, and profitable using ABB tools and databases. Interpret technical documentation to align with design intent and provide applications engineering support to customers and sales teams. Collaborate across internal teams and vendor partners to develop executable proposals, negotiate effectively, and leverage ABB's full product portfolio. Ensure compliance with customer requirements and government contracting standards while proactively seeking training to enhance commercial operations capabilities. Qualifications for the role: Four year college degree required (Bachelor of Science Engineering preferred) 5+ years of experience required, and previous project quotations, contract negotiation or technical sales experience preferred Experience working in the electrical distribution industry preferred Candidates must already have a work authorization that would permit them to work for ABB in the US. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to my BenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Epic Wisdom/PACE and Pharmacy Applications Specialist Department - Technology (IT) Reports to - Clinical Applications Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: The Epic Wisdom/PACE and Pharmacy Applications Specialist serves as the subject matter expert (SME) for dental, elder care, and pharmacy workflows. While Epic modules support Wisdom and the Program of All-Inclusive Care for the Elderly (PACE), the Pharmacy component is managed through a separate Pharmacy Management System (PMS). The specialist serves as a bridge between IT, vendor resources, and internal stakeholders to translate needs into effective system build. As the Epic Wisdom/PACE Applications Specialist, this position is responsible for configuring, optimizing, and maintaining the Wisdom and PACE modules. This role bridges operations and information technology (IT), and will translate user workflows into system build and configurations. As the Pharmacy Applications Specialist, the incumbent applies clinical pharmacy expertise and informatics skills to configure, support, and optimize pharmacy workflows within the Pharmacy Management System (PMS). This role bridges operations. Work Location: 100% Remote Schedule: Monday - Friday 8:00am - 5:00 pm (Occasional Saturdays) Travel: As Needed Duties/ Responsibilities - Wisdom (Dental): Configure and train on dental charting, treatment planning, rules, alert, orders, and imaging workflows. PACE (Elder Care): Configure and train on enrollment, assessments, interdisciplinary care planning, rules, alert, orders & compliance workflows. Pharmacy Management System (PMS): Configure and train on medication dispensing, order verification, inventory management, and compliance workflows. Participate in full project lifecycle: gathering, designing, building, testing (unit, system, integration), go live, and post go live support. Configure, test, and validate system. Serve as the subject matter expert (SME) for patient access workflows and support processes, focusing on Epic build and training. Docusign Envelope ID: 523640BB-260C-4745-AA81-CF1A376EDC15 Provide guidance and build expertise to support workflow redesign efforts, but leave ongoing operational monitoring and maintenance to the respective department leads. Partner with operational leaders to analyze existing workflows, surface bottlenecks or inefficiencies, and recommend system-based solutions or optimizations. Other Task as needed. Qualifications - Education: Bachelor's degree in computer science, information systems, health informatics, healthcare administration, or a related field, preferred. Required: 2-5 years of experience in healthcare IT, including application build, training, support, or analysis, with hands-on experience working with EHR systems in a functional or support capacity. Experience with requirements gathering, workflow design, system configuration, testing, and deployment. Preferred: Project management experience in care management, population health, and/or a PACE environment. Experience with pharmacy automation and dispensing systems. Experience leading or mentoring others. Clinical and/or operational background is strongly preferred in at least one specialty: Wisdom (Dental): Dental Assistant, Hygienist, or Dental Office Manager. Pharmacy: Pharmacist, Pharmacy Technician, or Pharmacy IT Specialist. Current/valid License: Epic certification in at least one of the following modules (Wisdom or PACE) is required within 9 months of hire if not already obtained. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment Pay Range - $66,489 - $89,355 EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:186812

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Sr Analyst to join our team in Apex, North Carolina (US-NC), United States (US). The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.This position will be a Client based position working at a client site. Job Responsibilities Include: * Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals. * Windows, troubleshooting, diagnosing, imaging/deployment and software installation. * Serves as company liaison with customer on administrative and technical matters. * Provide technical support and incident management service desk functions (Service Now) * Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals (Windows 7, 10 and 11 OS) * Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11 ) * Diagnoses and resolves product performance problems. * Performs maintenance and repair services (basic break fix for desktops, laptops.) * Instructs customers in the operation and maintenance of basic Windows. Basic Qualifications * 2+ years desktop/technical support experience Additional skills * A+ Certification * Desktop Management-Desktop Administration-Wintel 3227124 * White Glove/VIP support experience * Must have a proven customer service background * Knowledgeable of Windows Operating System environment * Must be able to comprehend and follow verbal and written technical instructions and scripts * Good verbal and written communication skills * Physically able to lift and move Enterprise and Client technology hardware in our customer environments * Excellent interpersonal skills and ability to work collaboratively in a team environment * Basic customer interaction skills * Strong troubleshooting skills About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

THE OPPORTUNITY Under the direction of the IT Provisioning Manager, the Application Access Provisioning Specialist administers system access for employees, vendors, consultants, contractors, and external users. The role ensures work is completed accurately and on time, adhering to established policies, procedures, guidelines, and service levels. This position also participates in security audits and reviews, system development and implementation projects, bank acquisitions, and training projects as required. Performs all duties in accordance with the Company's policies and procedures, and all U.S. state and federal laws and regulations, wherein the Company operates. HOW YOU'LL MAKE A DIFFERENCE Monitor and manage departmental access request queues (ticketing system). Administer system access for employees, vendors, consultants, contractors, and external users, including: Analyzing access requests to ensure each request is appropriate and conforms with established business roles, groups, or profiles. Provisioning user access requests promptly in accordance with established policy and procedures. Revoking user access for terminated employees in a timely manner. Resetting user passwords. Create and configure new application profiles and modify existing profiles based on approved business requirements. Collaborate with other IT teams, business units, and vendors to troubleshoot and remediate system access issues. Participate in application development and implementation projects as required. Participate in application security audits by providing artifacts in response to audit requests. Support bank acquisition and integration activities as needed. Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct. Performs other duties and projects as assigned. WHAT YOU'LL BRING Required: Minimum of 1 year Service Desk or IT support experience, or equivalent combination of education and experience. High School diploma or equivalent. Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio, etc.). Familiarity with identity and access management (IAM) principles and practices. Strong organizational and multitasking skills with the ability to manage multiple access requests simultaneously. Excellent attention to detail and accuracy. Strong interpersonal and communication skills. Ability to thrive in a fast-paced, changing environment. Ability to work after normal business hours as required. Experience with Active Directory, Azure AD, Okta, or similar platforms. Knowledge of compliance frameworks (e.g., SOX, GLBA, ISO 27001) and audit processes. Basic understanding of scripting or automation tools (e.g., PowerShell). Familiarity with IT service management tools (e.g., ServiceNow, Jira). Preferred: 2-3 years of experience in user provisioning, access management, or IT security operations within a financial or regulated environment. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. Certifications: CompTIA Security+, Microsoft Certified: Identity and Access Administrator Associate, or equivalent. Pay rate: $32.00-$35.00 KPG123

The Workplace Safety ( WPS ) Field Specialist functions as the subject matter expert ( SME ) and campus point of contact ( CPC ) in the management of the University's Fall Protection Program and receives designation by OHSA as an OSHA Competent Person. In accordance with the Hazard Management Plan ( HMP ), this position will conduct inspections and/or investigations across campus in accordance with the Inspection Program. This position will serve as the main point of contact with departments hiring student employees (Exercise Sports Sciences, Student Union, Student Stores, Athletics, etc.). As part of the HMP program, the position will conduct safety investigations and training to ensure safe work practices of all applicable university employees to maintain compliance with OSHA , EPA , NFPA , and state ( NCOSHA ). This individual must have extensive knowledge in research laboratories and workplace safety. The individual will implement and oversee the educational program, training and must consult with campus staff faculty, researchers, and students on corrective actions, regulations, and requirements of regulatory agencies for applicable departments. The goal is to ensure a healthy and safe work environment for university employees and visitors at all UNC facilities. This position is a member of the EHS Emergency Response/HazMat team. This requires on-call responsibilities as mandated. Required Qualifications, Competencies, And Experience Must possess a valid North Carolina Drivers' License and an acceptable driving record. Demonstrated ability to mitigate inadequacies in equipment and/or training in unique environments (laboratories, construction sites, etc.). A high degree of accuracy and attention to detail is necessary since inspection results are reported to and used by various groups in the university community. Health and safety practices are impacted by the inspection findings. University compliance with the various regulatory agencies is dependent on the results of the inspections, reports, and surveys, along with the quality of the training provided to faculty, staff, and students on health and safety principles, practices, policies, and procedures. Multiple regulatory agencies thoroughly scrutinize academic institutions and the performance of their safety programs. Accurate measurements and observations are an essential and integral part of every survey and emergency response. Inaccurate inspections or surveys can result in unsafe working conditions for faculty, staff, students, and compliance problems for the university. Inaccurate measurements or observations can allow unsafe, potentially dangerous, and injurious situations to persist. Failures in conforming to regulatory safety requirement may occur. Consequently, errors can lead to expensive, unnecessary corrective actions. Preferred Qualifications, Competencies, And Experience Five (5) years experience in the environment, health and/or safety specifically in fall protection preferably in an educational setting.

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Position overview As a Technical Support Engineer, you will provide technical phone support and problem resolution for customers of Parata's Central Fill pharmacy systems, solutions, and automation products. You will instruct customers and field employees in the operation and maintenance of hardware, software, electro-mechanical and related network and database applications. Previous experience troubleshooting technical products in person or via telephone is crucial. Prior customer service experience and strong computer skills are a must. Key Responsibilities Provides technical support in a Technical Assistance Center environment. Consults with field service and customer engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; follows up with local service engineers to ensure problem resolution and customer satisfaction. Troubleshoots issues with computer workstations, servers, windows OS, software, conveyors, controls, pneumatics, and ancillary equipment used in a large-scale pharmacy automation system. Apply knowledge of electrical, and mechanical engineering in troubleshooting for products including robotics, servo systems i.e. Programmable Logic Controller Boards, communications networks, and supervisory control systems Maintains problem ownership and accountability. Follows up on problems, identifies recurring issues, process status, and updates customer. Maintains documentation and service reports in Salesforce along with a knowledge base of the products and services available to the customer. Fosters positive customer relations by responding to complaints/inquires in a cooperative, supportive, and professional manner, resolving problems in a timely and efficient manner. May represent Technical Assistance Center interests on cross-functional project teams as needed. Required Skills/Experience: Two to five years Technical Support Engineering experience with an Associate's degree in a technical, STEM field. Five or more years of Technical Support Engineering may be considered in lieu of education. Idealcandidate will have working knowledge around Controls, Networking and Servers Experience with DC motor control and control algorithms Robotic control theory, including servo systems and PID controller Software knowledge; Microsoft, SQL, scripting languages, .NET Framework, C#, C++, remote support applications (BeyondTrust, Teamviewer, RDP, etc…). Networking and Server experience a must Proven customer service experience in a technical support environment. Possess solid customer service skills. Ability to ensure effective remote troubleshooting techniques with end users of various levels of technical expertise. Possess Critical thinking ability and logical troubleshooting ability Preferred Skills/Experience: IT support experience a plus. PLC experience with design, modification, and application recommended Prior field service experience with industrial / pharmacy automation systems strongly preferred Work environment and physical demands The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time. Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. Additional physical duties may be required as necessary. While COVID-19 precautions are in effect, this role requires use of face masks/face coverings while working in our facilities. Compliance with customer safety protocols is required while visiting their facility. Some Travel Required Parata is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran's status. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsUSA WI - Pleasant PrairieWork Shift

We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. **Position overview** As a Technical Support Engineer, you will provide technical phone support and problem resolution for customers of Parata's Central Fill pharmacy systems, solutions, and automation products. You will instruct customers and field employees in the operation and maintenance of hardware, software, electro-mechanical and related network and database applications. Previous experience troubleshooting technical products in person or via telephone is crucial. Prior customer service experience and strong computer skills are a must. **Key Responsibilities** + Provides technical support in a Technical Assistance Center environment. Consults with field service and customer engineers and other support staff; applies technical knowledge to diagnose problem; refers to technical manuals and schematics; requests assistance, as necessary, from more senior staff; follows up with local service engineers to ensure problem resolution and customer satisfaction. + Troubleshoots issues with computer workstations, servers, windows OS, software, conveyors, controls, pneumatics, and ancillary equipment used in a large-scale pharmacy automation system. + Apply knowledge of electrical, and mechanical engineering in troubleshooting for products including robotics, servo systems i.e. Programmable Logic Controller Boards, communications networks, and supervisory control systems + Maintains problem ownership and accountability. Follows up on problems, identifies recurring issues, process status, and updates customer. + Maintains documentation and service reports in Salesforce along with a knowledge base of the products and services available to the customer. + Fosters positive customer relations by responding to complaints/inquires in a cooperative, supportive, and professional manner, resolving problems in a timely and efficient manner. + May represent Technical Assistance Center interests on cross-functional project teams as needed. **Required Skills/Experience:** + Two to five years Technical Support Engineering experience with an Associate's degree in a technical, STEM field. + Five or more years of Technical Support Engineering may be considered in lieu of education. + Idealcandidate will have working knowledge around Controls, Networking and Servers + Experience with DC motor control and control algorithms + Robotic control theory, including servo systems and PID controller + Software knowledge; Microsoft, SQL, scripting languages, .NET Framework, C#, C++, remote support applications (BeyondTrust, Teamviewer, RDP, etc...). + Networking and Server experience a must + Proven customer service experience in a technical support environment. + Possess solid customer service skills. Ability to ensure effective remote troubleshooting techniques with end users of various levels of technical expertise. + Possess Critical thinking ability and logical troubleshooting ability **Preferred Skills/Experience:** + IT support experience a plus. + PLC experience with design, modification, and application recommended + Prior field service experience with industrial / pharmacy automation systems strongly preferred **Work environment and physical demands** + The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. + Work will primarily be in an office setting with limited opportunities to be exposed to adverse environmental conditions. + Work will be primarily working with fingers by picking, pinching, typing, and grasping often with repetitive motion. + Must have visual acuity for viewing a computer screen, the ability to talk, hear and sit for extended periods of time. + Must be able to carry, lift and push/pull up to 5 pounds frequently and up to 30 pounds occasionally. + Additional physical duties may be required as necessary. + While COVID-19 precautions are in effect, this role requires use of face masks/face coverings while working in our facilities. Compliance with customer safety protocols is required while visiting their facility. + Some Travel Required Parata is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin or citizenship status, age, disability, genetic information, or veteran's status. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . **Primary Work Location** USA NC - Durham - Roche Drive **Additional Locations** USA WI - Pleasant Prairie **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Description Technical Support Engineer The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis to defend their data wherever it lives - across SaaS, IaaS, and hybrid cloud environments. Customers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management.Varonis protects data first, not last. Learn more at ******************* Role: We are seeking a self-driven Technical Support Engineer who's ready to go beyond the usual break/fix routine. This isn't just about fixing issues; it's about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. You'll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldn't even dream of. The Location: We are considering candidates who are able to work by onsite model, based out of North Carolina. The Requirements: Experience with SaaS Platforms Understanding of cloud architectures (e.g., AWS, Azure, GCP) and IAM solutions (e.g. Okta, Azure AD, or AWS IAM) Deep understanding of SaaS-specific security challenges, such as multi-tenancy, data segregation, and secure API management. Familiarity with firewalls, VPNs, IDS/IPS, and network protocols (TCP/IP, DNS, SSL/TLS). Experience in troubleshooting network-related issues in a SaaS environment Analytical Thinking Expertise in analyzing logs from various sources (firewalls, servers, applications) to identify complex technical issues. Strong initiative in identifying potential issues before they become critical, using ADX logs and Grafana dashboards. Ability to think critically and solve complex problems, often under pressure. Strong troubleshooting skills, with a focus on identifying not just the symptoms but the root cause of issues. Game Changing Qualities: Effective Communicator: Ability to document troubleshooting processes and findings clearly, ensuring that all steps are reproducible and understandable. Strong communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms for customers. Adaptability: Ability to quickly adapt to new technologies, updates, and changes in the platform. Comfort with a fast-paced, dynamic work environment. Growth Oriented: A strong desire to learn, adapt, and grow in a dynamic environment. Ability to think strategically and execute with excellence. You're never satisfied with “good enough.” You're constantly learning, growing, and pushing yourself-and your team-further. Resilience: Ability to handle high-pressure situations, especially during critical incidents, and remain calm and focused. Customer-Centric Mindset: You get that customer success is the ultimate goal. You're committed to delivering exceptional experiences, no matter what it takes. Your customers are your passion. You don't just solve their problems-you blow their expectations out of the water. Empathy & Patience: Skill in managing customer concerns, especially during security incidents, with a focus on clear, calm, and effective communication. Natural Leader: When you speak, people listen-and they follow. You lead through influence and inspire your peers with your expertise and drive. People look to you for guidance, and you're always ready to mentor and inspire. You understand the impact that collaboration brings to a team. Time Management and Prioritization: Strong organizational skills and the ability to manage time effectively, especially when dealing with multiple high-priority issues simultaneously. Ability to prioritize tasks based on urgency, impact, and customer needs. Battle-Tested: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). But your experience and mindset matter more than paper credentials. The Responsibilities: Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. You're not here to twiddle your thumbs; you're here to inspire, challenge, and elevate. Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. You'll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. You're the go-to when others throw in the towel. Obsess Over Customers: Our customers aren't just clients-they're your mission. Ensure their experience isn't just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know we've got their back, every step of the way. Our customers don't just deserve support-they deserve unforgettable experiences. Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isn't just participation-it's disruption with purpose. Innovate Relentlessly: Implement solutions that go beyond traditional technical support. You're here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and don't hesitate to shake things up. We invite you to check out our Instagram Page to gain further insight into the Varonis culture! @VaronisLife Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics

Piper Companies is seeking a full-time Technical Support Engineer for a data security company located in Morrisville, NC. The Technical Support Engineer will work alongside the technical support team while proactively supporting customer needs. The Technical Support Engineer will need to sit on-site 2 days a week in Morrisville, NC. Responsibilities of the Technical Support Engineer: * Analyzing technical issues from various sources. * Building rapport with customers by responding promptly and addressing their needs. * Ability to work with and handle a technical support team. * Building out active directory forests and trees. Qualifications for the Technical Support Engineer include: * 2+ years in customer technical troubleshooting and supporting SQL queries. * Strong proficiency Microsoft Active Directory, Microsoft 365, and Outlook. * Extensive experience in active directory specifically in forest and trees. * Preferred experience in Cloud, AWS, GCP, Azure. * Morrisville, NC hybrid 2 days on-site. Compensation for the Technical Support Engineer includes: * $80,000-85,000 annually * Comprehensive benefit: Medical, Dental, Vison, 401k, PTO, holidays, sick leave as required by law. This job opens for applications on 12/5/2025. Applications for this job will be accepted for at least 30 days from the posting date. Keywords: Microsoft, Microsoft 365, Networking, SQL, Cloud, AWS, Azure, GCP, Outlook, Forest, Trees, Planning, Organizing, Written Skills, Spoken Skills, IT, Windows, DLP, DDR, DAG, Saas, Iaas, Cybersecurity, Active Directory, Domains, Forest, Trees #LI-HL1 #LI-HYBRID

#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina Residency is required! $2,500 SIGN ON BONUS LOCATION: This is a virtual eligible role and you must reside in North Carolina. HOURS: General business hours, Monday through Friday. TRAVEL: Occasional visits to an office may be required for special meetings or training. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Provides clinical support to the Manager II Population Health and Care Management by performing case management telephonically within the scope of licensure for Children and Family Specialty Plan (CFSP). Manages overall healthcare costs for the foster care program via integrated (physical health/behavioral health) case management and whole person health. Primary duties include but are not limited to: Assist with interpretation and implementation of state and federal regulations related to population health. Serve as point-of-contact for internal and external stakeholders on behalf of the Whole Health Director. Conducts assessments to identify individual needs. Develops comprehensive care plan to address objectives and goals as identified during assessment. Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed. Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care and social determinants of health. Works closely with various state agencies. Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life. Evaluates health needs and identifies applicable services and resources in conjunction with members and their families. Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: An active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. A minimum of 3 years of experience working with children, youth and families served by the child welfare system and/or familiarity with Systems of Care and the State agencies that are involved with their care. Preferred Qualifications Prior experience in improving equitable access to care, quality of care, well-being, and sustainable health outcomes through prevention focused programing. Knowledge of regulatory requirements related to child welfare and health care services. Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses. #HealthyBlueCareTogetherCFSP Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** The Role: The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. Responsibilities: Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. Assists with various audits and Facility walk throughs, responses, and corrections. Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. Oracle SME, responsible for the population and maintenance product specific work definitions. Quantitative Dimensions: The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. Organizational Context: The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.

Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. Physically fit to walk through large areas Ability to work after hours and weekends if necessary or required by the customer. Knowledge using ServiceNow as the ticketing tool. Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries. Install desktop/Laptop, printers/scanners, and other peripheral software using approved tools. Troubleshoot operating system issue. Connection issues with LAN/WAN. Update tickets with accurate and timely records of work performed, and resolution detail Maintain and contribute to a knowledge base. Coordinate hardware warranty repair. Perform inventory management activities as required in coordination with asset management and other corporate groups. Escalate to 3rd party vendors when necessary Responsible for raising and coordinating problem management issues Base Salary Range: $50,000 - $60,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

360 IT Professionals and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Additional Information Thanks & Regards Preeti Joshi 510-254-3300 Ext 142 preeti@)360itpro.com