Remote support specialist jobs in Drexel Heights, AZ - 81 jobs

Responsibilities: Develop, implement, and maintain EHS management systems in alignment with Client EHS Management Systems Policies and Procedures Ensure system documentation (policies, procedures, work instructions, records) is current, accurate, and controlled. Partnering within and outside of EH&S to manage the EH&S website to ensure information is up to date. Developing and disseminating EH&S communications throughout the Tucson region. Define and manage EHS performance metrics and dashboards. Analyze data to identify trends, risks, and improvement opportunities. Prepare reports for leadership reviews and management system meetings. Partner with operations, engineering, quality, and other functions to develop EH&S council presentations and define an EH&S council structure Support regulatory inspections and internal/external audits. Required Skill Sets: Knowledge and ability to apply OSHA regulations and ANSI Standards. Experience with Microsoft SharePoint, Excel, PowerPoint or similar software platforms Ability to effectively organize and manage multiple projects and programs in a fast-paced environment and demonstrate effective prioritization and implementation skills. Be flexible to accept additional assignments, campaigns and rotations to other EH&S programs. Desired Skill Sets: Knowledge of Enablon EH&S software. Certified Safety Professional (CSP) or Associate Safety Professional (ASP). Certified Industrial Hygienist (CIH) Years of Experience Required (if any): Minimum 2 years of prior relevant experience Education Required: Bachelor's Degree

The Contract Technical Specialist will be responsible for performing detailed contract reviews of customer quotations and orders and will ensure compliance with the assistance of functional departments. The Contract Technical Specialist shall be very familiar with customer requirements and will continuously work to drive improvements by development of checklists and compliance matrices Responsibilities The Contract Technical Specialist will be responsible for, but not limited to: Ensure safety is the foundation of daily work through vigilance and accountability Ability to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes Ensure adherence to contract review timelines Maintain cross-functional communication with all departments and management Creating customer checklists and compliance matrices that will enable effective and efficient contract reviews Perform detailed contract reviews for new customer orders and summarize pertinent special items that need to be identified and adhered to within each customer order such as: Use of approved sources for raw material or outside processes Defining quality inspections and tests that must be performed on material or fabricated product Unique part marking requirements/methods Certifications required on material or finished product Specialized requirements or testing that needs to be performed Special packaging requirements Special source inspections that must be conducted prior to shipment The output from the Contract Technical Specialist will be sent to Supply Chain, Manufacturing, Engineering, and Quality so contract review items are adhered to on purchase orders, manufacturing work orders, and quality inspections The Contract Technical Specialist will also notify Product Management/Customer Support if there are new items on the contract that are discovered that would affect Sargent's cost to manufacture the product so that Product Management/Customer Support can address this with customers before the product is produced Enter cross-referencing information in ERP applications for manufacturing, customer service planning, quality, and outside sales Write reports, update, and work with desktop instructions and company work instructions Perform job functions in accordance with set policies and procedures to ensure preservation of the company policy Minimum Qualifications Education - a two-year college degree in a technical related field or equivalent engineering or quality assurance job experience in a manufacturing environment Must be able to read and interpret customer specifications, quality requirements, and customer/Sargent engineering drawing notes The candidate should have general cross-functional knowledge of manufacturing fabrication processes, quality requirements, and engineering drawings Demonstrated strong attention to detail is a must for this position Working knowledge of ERP systems High level of MS Office proficiency Must be a U.S. Citizen Preferred Qualifications Experience with aerospace contracts highly valued Experience with cross-functional, group work environments Experienced as customer delegated inspector Experience with DFARS (Defense Federal Acquisition Regulation Supplement) A working knowledge of applicable QMS standards, including ISO9001, and AS9100 Technical Writing Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas. We offer competitive compensation and excellent benefits including Medical, Dental, and company matched 401k plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. EEO/AA/F/M/VET/DISABLED

What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.

Job DescriptionSummaryOur client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Summary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of a Help Desk Support Level III Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Who we are As Paragon Space Development celebrates 26+ years of providing award-winning life support and thermal control solutions for extreme environments, we've recognized that it is our employees that keep our business thriving. By any measure, Paragon is an exciting and rewarding place to work. Our goal is to hire the best and allow you to do the work that you enjoy! We are interested in developing individuals who enjoy a challenge and like working on a variety of projects in a fast-paced environment. Job Description: IT Desktop Support Technician The successful candidate will report to the IT Manager and will be responsible for the research, design, implementation, maintenance and the secure and reliable operation of Paragon Space Development Corporations information systems in support of its business needs. The position will be responsible for answering incoming service calls, build and image computer equipment, manage and troubleshoot business applications, and the setup and removal of IT accounts, telephone and hardware for personnel. The ideal candidate will possess the demonstrated skills and experience necessary to troubleshoot Microsoft application and have knowledge of desktop environments. The candidate must be capable of working beyond the typical 8-hour workday and 40-hour work week and must be able to travel 5% of the time. Note: This is a 90-day temporary position. Employment beyond this period is not guaranteed and will be evaluated based on business needs. Applicants must be in Tucson, Arizona or be willing to relocate to Tucson prior to starting the position. Required Experience 3+ years of hands-on technical support experience. Knowledge of Windows 7 and Windows 10 desktop environments. Ability to troubleshoot Microsoft Office applications. Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision. Excellent organizational skills. Ability to work in complex, diverse environment with rapidly changing priorities. Demonstrated knowledge of IT Security best practices. Must be able to lift 50 pounds Desired Attributes: Experience working within the Aerospace industry. Experience with CAD applications. CompTIA A+ and/or Network + Certifications Required Education: - Associates degree in computer related field or equivalent work experience. U.S. Citizenship status is required for this position. This position requires the eligibility to obtain a DoD security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop & Depot Support in Tucson, Arizona. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in both Desktop and Deport Support. Responsibilities - Desktop Support Provide Workstation Software Break Fix support IMAC - PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Responsibilities - Depot Support Manage orderly storage of equipment within client build center (depot) Perform necessary tasks related to request fulfillment and device refreshes based on provided processes and tooling, including: a) picking inventory from stock, b) image load, c) asset tagging, d) picking/packing of accessories, e) over-box, if necessary, f) coordinating for shipment carrier pickup, g) updating asset tracking information within the asset management system, and h) updating ticket status in the ITSM system Receive returned equipment from end users and process as appropriate including: a) determine if device is to be reused or disposed based on decision criteria provided by our client, b) If able to be reused, perform basic refurbishment activities (e.g., test for functionality, clean device, wipe hard drive) and place into stock, c) If device is going to be disposed, wipe hard drive following defined processes and prepare for pickup by disposal third-party, d) Update asset tracking information within the asset management system. Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wiperol Preferred Qualifications: Certified Dell Technician Fluent in English and Spanish Expertise in Inventory Control Active Secret Clearance Requirements Must be within driving distance of Tucson, Arizona, and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at *************************** Salary Description $17.00/hr - $25.00/hr

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist IV to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. What You Will Do: * Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. * Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. * Define and implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. * Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. * Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. * Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. * Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. * Test and validate AI model performance and implement monitoring systems to ensure reliability in production. * Maintain comprehensive documentation of AI models, processes, and experimental results. * Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. Qualifications You Must Have: * Typically requires a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum 8 years prior relevant experience, or an Advanced degree in a related field and minimum 6 years' experience. * Degree or certificate related to AI/ML. * Experience with machine learning, deep learning, NLP, and computer vision. * Experience with data preprocessing, cleaning, and transformation techniques. * Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. * Programming skills in languages such as Python. * Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: * Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. * Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. * Excellent problem-solving skills and ability to work in a team environment. * Experience in leading teams/projects in a technical capacity. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now: Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information General Description: The IT Support Technician is an hourly, position reporting to the Information Technology & Systems Manager. The IT Support Technician is responsible for support, installation and testing of computer systems, peripherals, mobile devices, 2FA and telecommunication devices in a networked environment. The IT Support Technician will interact with application software, operating systems and hardware to diagnose and resolve issues. The IT Support Technician will be responsible for upkeep of the company intranet. The position requires good analytical and technical skills. The IT Support Technician interacts with people in all levels of the organization; therefore good communication skills are also required. Primary Responsibilities: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices. Generate and maintain user documentation, as required Maintain assigned and unassigned hardware inventory Maintain company intranet site and contents Perform other duties as assigned Overtime may be required on occasion Education and Experience Requirements: Associates Degree in Computer Science or Related Field, or equivalent technical certification 2 years of experience supporting desktop users in a networked environment Proficient technical hardware skills Proficient in Microsoft Office 365, Project, Visio and Adobe Acrobat Proficient in Microsoft Expression Web or similar web development software Good communication skills This position requires the physical ability to do work requiring kneeling, crawling, bending, and reaching overhead, the physical strength to lift, move and carry computer related equipment such as computers, monitors, printers and audio/visual equipment, as well as the ability to perform all duties related to the installation of computer related equipment Specific Tasks and Focus Areas: End user support/help desk for company hardware, software, mobile devices, 2FA, telecommunication devices and network connectivity Provide orientation and guidance to users on how to operate new computer equipment, mobile devices, 2FA and telecommunication devices Provide users with telephone and in person support to troubleshoot minor issues Conduct individual/group training for helpful software concepts & features and tips & tricks Prioritize end user issues as they are received Installation, upgrade and testing of computer systems, software, peripherals, mobile devices, 2FA and telecommunication devices Set up desktop computers/laptops and necessary peripheral devices Configure mobile devices Install company software as advised Check computer hardware, software, 2FA and network connectivity for full functionality Install telecommunication devices Diagnose and resolve issues that arise with desktop hardware, software, peripherals, mobile devices, 2FA and telecommunication devices Troubleshoot and resolve issues that are above end-user level Interface with vendor, when advised, for higher level technical support Advise Information Technology & Systems Manager of complex issues Generate and maintain user documentation, as required Create user guides and reference guides for procedures Maintain assigned and unassigned hardware inventory Maintain current IT inventory with additions/changes/retirement of assigned and unassigned hardware including user and installed software licenses (if applicable) Maintain company intranet site and contents Post current files to the company intranet Update web pages using web development software “AA/EOE/W/M/Vet/Disable” R.E. Darling Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration of employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as protected veteran, among other things, or status as qualified individual with disability.

Application and Special Instructions A resume is required for this position. It must be submitted at the time of application. Applications that do not include a resume will be considered incomplete and will not receive any further review. Resumes received after the application closing date will not be considered. INTERVIEW INFORMATION: Highest scoring candidates will be invited to the panel Interviews to be held on January 14, 2026. ADDITIONAL POSITION INFORMATION: The Certified Natural Gas (CNG) Operation and Maintenance certification must be obtained within 12 months of hire and must be maintained throughout employment in this position. The Installation, Maintenance, and Repair of High-Pressure Stainless Piping certification must be obtained within 12 months of hire and must be maintained throughout employment in this position. The Forklift and Scissor Lift certification must be obtained within 12 months of hire and must be maintained throughout employment in this position. All training for certifications listed above will be provided and required within 12 months of hire and as a condition of passing probation and must be maintained throughout the employment of this position. Recruiter contact information: If you have any questions, please contact Andrew Brownell at GSD_*************** or **************. ABOUT THIS JOB Position Specific Summary The Fuel System Specialist position at City of Tucson's General Services Department conducts inspections and performs preventative maintenance and monitoring of liquid fuel stations, Compressed Natural Gas (CNG) processing facilities, and related equipment. This position maintains a record of fuel systems maintenance activities and communicates with vendors, contractors, federal, and local regulators, and other city departments to coordinate repairs, installations, and diagnostic work. Work is performed under the supervision of the Plumbing & Fuel Systems Supervisor. This position does not supervise. Duties and Responsibilities * Performs a variety of preventative maintenance tasks for fuel, oil, Compressed Natural Gas (CNG), and air related equipment. Performs routine inspections of fuel systems and equipment and logs outcomes. Monitors CNG equipment and runs diagnostics to identify system points of failure. Manages inspections and preventative maintenance schedules to ensure compliance with Environmental Protection Agency (EPA) regulations and to qualify for Federal Transportation Authority (FTA) grants. Follows safety policies and procedures in accordance with federal, state, local and City of Tucson requirements. * Inspects, repairs, and replaces parts and components to City of Tucson equipment relating to liquid fuels, oils, CNG, air compressors, valves, controls, fuel hoses, fuel nozzles, card readers, and related equipment. Performs troubleshooting and service repairs on mechanical, electrical, and pneumatic equipment. * Places orders and purchases materials for replacements and repairs of assets of assigned projects. Maintains records, reports, and inventory by updating and reviewing daily maintenance and delivery reports, downloading meter readings, and reconciling fuel usage. Reconciles procurement card invoice purchases, enters labor charges, and other related data in multiple Enterprise Resource Planning (ERP) systems. Responds to inquiries via phone calls, emails, and in-person site visits concerning maintenance tasks and projects. * Attends City of Tucson, safety, department and unit meetings, and other required training related to the safe use of tools and equipment. Optimizes productivity by maintaining the cleanliness of the interior and exterior of assigned vehicles, keeps workspaces organized, and inspects the condition of tool inventory. * Performs all other duties and tasks as assigned. Working Conditions Work schedule may include early mornings, late evenings, weekends, holidays, overtime, and on-call. Often works under the following conditions: exposure to physical, ergonomic, or hazardous environment, which includes but not limited to dirt, grime, chemical, loud noise, and unfavorable odors. All duties and responsibilities listed are subject to change. MINIMUM QUALIFICATIONS Education: 6 months post high school Experience: Three (3) years of directly related experience Equivalency: Any combination of relevant education and experience may be substituted on a year-for-year basis. License/Certifications: Valid and unrestricted Arizona Class D Driver License. Preferred Qualifications: * Experience with and training in compressors, fuels, and Swagelok stainless steel piping. POSITION DETAILS Job Profile J5730 - Fuel Systems Specialist To view the full job profile including classification specifications and physical demands click ******************************************************************* Compensation Grade G106 Hourly Range $24.16 - 36.24 USD The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. FLSA Non-Exempt Position Type Regular Time Type Full time Department General Services Department Department Link *********************************************************************** Background Check: This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer. ABOUT US Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at ******************************************************************************* Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship. City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at *************************** or ************. Recruiter Name Andrew Brownell (105363) Recruiter Email GSD_*************** For Human Resources general questions please contact ************.

JOB TITLE: Help Desk Technician REPORTS TO: AVP of Information Technology SUPERVISES: None EXEMPTION STATUS: Non-Exempt PRIMARY FUNCTION: Serve as the first point of contact for incoming service tickets, providing triage, troubleshooting, and resolution support for internal users experiencing issues with credit union applications and systems. Starting Hourly Rate: $24.00 **To ensure a thorough and equitable review process, all submitted applications will be collectively reviewed between November 24th and December 15th. We are unable to review any applications outside of this designated window.** ESSENTIAL FUNCTIONS: 1. Respond to reported IT issues, assessing and addressing user concerns promptly. 2. Categorize and prioritize service tickets to ensure efficient resolution. Collaborate with internal teams to resolve issues and facilitate a seamless end-user experience. 3. Utilize help-desk software to track, document, and resolve technical issues. 4. Provide advanced support for Windows systems for all TFCU staff and board-level volunteers. 5. Oversee daily operations of systems, including infrastructure monitoring, workstation patching and reporting, and core functionality. 6. Maintain and update technical documentation and knowledge base articles for staff reference. 7. Deploy workstations and other equipment as needed. 8. Abide by state and federal banking regulations. Attend training sessions and complete compliance training on an annual basis. Maintain member and TFCU privacy and confidentiality. OTHER DUTIES/RESPONSIBILITIES: 1. Ability to collaborate and communicate effectively with all levels of the Credit Union. 2. Troubleshoot mobile device TFCU application issues as requested by users. (i.e. UKG, Microsoft Authenticator) 3. Research and recommend technology solutions and equipment based on analysis of help desk tickets user needs. 4. Gain and retain a high-level knowledge of all TFCU policies and procedures. 5. Adhere to TFCU's attendance and punctuality policy. 6. Maintain a professional businesslike appearance in accordance with TFCU's dress code policy. 7. Engage in behavior that aligns with the credit union's cultural beliefs. KNOWLEDGE, SKILLS AND ABILIITIES: Education: High school diploma or its equivalent required. Experience: Demonstrated troubleshooting skills. Financial Services experience preferred. Certification: CompTia A+ or equivalent preferred. Qualifications: 1. Strong communication skills including the ability to listen attentively to end-users, assess their needs, and provide timely and effective solutions. 2. Proficient in troubleshooting a wide range of technical issues, with the ability to quickly diagnose root causes and implement solutions. 3. Demonstrated ability to identify when expert escalation is needed and collaborate effectively with specialists to resolve complex problems. 4. Ability to maintain a sense of ownership while receiving guidance in resolving technical issues, ensuring issues are resolved to completion. 5. General knowledge of network infrastructure, internet protocols, file maintenance, user management, and systems used within the organization. 6. Service-oriented mindset with strong empathy and patience, focusing on understanding and meeting the needs of users. 7. Experience with Windows 10/11 Enterprise, including event logging, device management, and networked environment configurations. Availability: Monday through Saturday with the ability to work off-hours when required. On-call rotation for off-hour monitoring of systems. Must have a valid driver's license and working vehicle to travel to credit union branches and facilities and be willing to submit for reimbursement of out-of-pocket expenditures. Physical Demands: The Physical Demands described here are representative of those that must be met by the person in this position to successfully perform the essential functions of the job with or without reasonable accommodation. 1. Sit, Stand, Walk and Bend: While performing the duties of this job, this position is regularly required to sit, stand, and walk inside an office building and TFCU branches. Bending is also sometimes required to reach low cabinets and drawers. 2. Use of Hands/Fingers: To operate a computer, keyboard, mouse, and other office machinery such as, but not limited to: printers, copy machines, and other equipment. Additionally, this position is frequently required to sit and reach with hands and arms. 3. Speech/Hearing: This position frequently communicates via phone and in person. Must be able to talk to/hear members and educate them on products and services offered at the credit union. 4. Lifting: The ability to occasionally lift up to 25 lbs. is required for this position. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts, and working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about the value of the job. This job description does not create or constitute the terms of a contract of employment, commitment, or guarantee of employment; TFCU is an "employment at will employer."

TENAX Technologies is currently seeking Network Specialists to provide systems, application, communications and network systems support in service of the Air National Guard (ANG) Remotely Piloted Aircraft (RPA) Special Operations Center (SOC). The Network Specialist will interface with fellow contractors, military personnel, and government clients in support of network infrastructures supporting RPA in addition to providing direct hands-on network expertise to install and maintain network architectures for the RPA-SOC, which operates 24/7/365. The ideal candidate will have a solid understanding of network technologies, protocols, and standards required to integrate and sustain information transport systems. Key Responsibilities Provide ongoing support of communications and network systems architecture, video distribution, long-haul communications systems, and enhancement support for operations. Analyze, troubleshoot, and maintain RPA-SOC computer and network systems including hardware, software, operations support for Microsoft Windows and other operating systems at multiple classification levels.LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks at multiple classification levels. Ensure proper configuration of servers, virtual servers, storage solutions, computer, and software necessary routers, switches, firewalls, crypto and other communications equipment necessary for the successful operation of the RPA-SOC. Maintain accurate records of service requests and resolutions. Participate in on-call rotation for after-hours support. Requirements +/- 5 years of experience with network design, testing, development, and integration Experience with LAN/WAN, cryptographic equipment, multicast routing on Commercial-off-the-shelf (COTS) equipment such as Cisco. Knowledge of industry best practices for designing, implementing, and maintaining network security and service availability throughout the system life cycle. Ensure network and equipment meet applicable security technical implementation guides (STIGs). Identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting. Experience in VMWare virtualized environment. Follow industry and department trends and developments to ensure services are consistent with, and/or superior to, industry best practices. Knowledge of computer networking and network-based information assurance devices. Ability to work independently and in a team environment. Strong problem-solving skills. This position involves work typical of an office environment with no unusual hazards. There is occasional lifting up to 30 pounds. Clearance Requirement: An active TS clearance with eligibility for TS/SCI is required. Mandatory Requirement: Security+ CE Certification or similar DOD 8570 IAT II certification. Preferred Qualifications: Other desired certifications include: MCSA, MDAA, CCNA, VMWare VCTA.

Job Description IT system support Engineer This is a full-time on-site position located in Tucson, AZ. Join the Control Vision team in a unique position that will combine a cybersecurity background with corporate security needs in a cross-functional role. The candidate will have opportunity to be embedded as an essential part of our team, serving as the main point of contact between Control Vision business and our external IT team. The candidate will work closely with the engineering and business teams to develop a solid understanding of how business operations function. The candidate will need to "explain the requirements of end-users to IT " and "explain IT to end-users”, manage cybersecurity policies, and manage and coordinate technology projects. Working in this position, the candidate has the opportunity to own and shape how this role operates within the company. Responsibilities: IT liaison between business and IT units Develop and implement policies and procedures to protect computer networks and systems. Work closely with IT team to identify future cybersecurity risks, and with management to develop strategies to mitigate those risks. Work closely with IT team to oversee CMMC level 2 certification Become familiar with engineering tool requirements and collaborate with IT to securely bring those tools into utilization Integrate and manage IT and security teams Facilitate regular meetings with security, management, engineering and IT Ensure project milestones are met Coordinate simulated attacks with IT team to evaluate the effectiveness of security measures Educate staff on IT and cyber threats Desired Experience/Qualifications: Must have a US Citizenship Bachelor's degree or Associates degree combined with advanced learning Minimum 5 years experience in a relevant role and environment Working knowledge of Microsoft 365 Experience supporting hardware and software in a Windows environment Experience with implementing security measures outlined in NIST special publication SP-800-171 Knowledge of security disciplines and how they impact and interact with information system security Ability to interpret and implement security policy, provide guidance, and assist company personnel Ability to read, understand, and apply government regulations, policies, and procedures This role is highly collaborative, requiring regular communication with both managers and technical teams Resourceful in solving problems and capitalizing on opportunities Experience managing several projects simultaneously to completion Adaptable to change and able to prioritize responsibilities Skills: Ability to stay current with constantly evolving security concepts and programs Highly organized and detail-oriented Ability to work in a fast-paced environment Applicant must be a US citizen and be able to pass background screening Benefits: Control Vision, Inc. provides comprehensive benefits including competitive salary, employer-paid medical benefits, company provided HSA contributions, dental, vision, PTO, and 401k plan with company match. Control Vision, Inc. is an equal opportunity employer. 9/80 Work Schedule. Please Note: This position requires U.S. citizenship to meet federal security clearance requirements. Applicants who are not U.S. citizens cannot be considered for this role. Contact: *************************

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR 2Z3DyKJiFY

Job DescriptionSummary Our client is a leading IT Solutions Company in the Tucson, AZ area and they are in need of aHelp Desk Support Level III Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Tucson, AZ

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance: DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. What You Will Do: * Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. * Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. * Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. * Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. * Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. * Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. * Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. * Test and validate AI model performance and implement monitoring systems to ensure reliability in production. * Maintain comprehensive documentation of AI models, processes, and experimental results. * Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. Qualifications You Must Have: * Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field. * Experience with machine learning, deep learning, NLP, and computer vision. * Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. * Programming skills in languages such as Python. * Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: * Degree or certificate related to AI/ML. * Experience with data preprocessing, cleaning, and transformation techniques. * Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. * Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. * Excellent problem-solving skills and ability to work in a team environment. What We Offer: Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now: Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance:** DoD Clearance: Secret At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization. As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence. **What You Will Do:** + Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas. + Establish an AI capability for common test method (CTM) automated development, re-use and configuration management. + Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times. + Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. + Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows. + Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training. + Optimize and fine-tune AI models for improved accuracy, performance, and efficiency. + Test and validate AI model performance and implement monitoring systems to ensure reliability in production. + Maintain comprehensive documentation of AI models, processes, and experimental results. + Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies. **Qualifications You Must Have:** + Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field. + Experience with machine learning, deep learning, NLP, and computer vision. + Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. + Programming skills in languages such as Python. + Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. **Qualifications We Prefer:** + Degree or certificate related to AI/ML. + Experience with data preprocessing, cleaning, and transformation techniques. + Ability to work with large datasets and perform data analysis using tools like Pandas or Spark. + Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems. + Excellent problem-solving skills and ability to work in a team environment. **What We Offer:** Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. **Learn More & Apply Now:** Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires onsite work in Tucson, AZ: ************************************************************** **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.