Remote support specialist jobs in East Milton, FL - 54 jobs
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CC Pace Systems 4.3
Remote support specialist job in Pensacola, FL
Must be US Citizen.
Requires frequent overtime and late-night work, particularly during peak periods or tight project deadlines.
Standard work schedule is Monday through Friday, onsite. However, project assignments may require work on weekends and holidays, depending on operational needs.
Must possess a valid REAL ID-compliant driver's license or equivalent form of federally accepted identification.
Ability to lift 50 pounds and move equipment.
Ability to crawl and work under office desks and furniture.
Ability to work after hours as needed.
Experience with:
Virtual Desktop Environments
Large scale hardware deployments
Microsoft 365 projects
IT Asset Management
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
$54k-77k yearly est. 20d ago
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Caregiver Needed: Support for an Adult Client - Pensacola, FL
Herewith
Remote support specialist job in Pensacola, FL
Pay Rate: TBD Date & Duration: December 3rd - 6-hour shift
We're seeking a reliable and compassionate caregiver or helper to assist a client in Pensacola, Florida (32507) for a one-day pre- and post-operative appointment.
Responsibilities:
Pick up the client and arrive 1 hour early at the clinic
Stay during the 1.5-hour procedure
Drive the client home safely after the procedure
Remain with the client for a few hours post-operation to ensure comfort and safety
If you're dependable, caring, and available on December 3rd, we'd love to connect with you for this short-term care opportunity.
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
$40k-67k yearly est. Auto-Apply 60d+ ago
Business Technology Specialist
Inspiroz
Remote support specialist job in Destin, FL
Employment Type: Full-time
About the Role
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of technology strategy and support.
We are seeking a Business Technology Specialist to support one of our rapidly expanding commercial clients in the property management space. This role is exclusively assigned to this customer and plays a critical part in helping integrate newly acquired offices into a standardized, modernized technology environment. This position blends project coordination, technical engineering expertise, and end-user experience oversight. You will serve as the primary technical representative, working closely with our Technical Account Manager to design and execute a repeatable onboarding and integration plan for newly acquired sites across the country. The ideal candidate is technically strong, people-centric, highly organized, and energized by travel, change, and fast-paced environments.
Key Responsibilities
Integration & Project Coordination:
Lead technology integration for newly acquired locations (20-30+ annually).
Develop and refine a repeatable onboarding and infrastructure standards plan.
Coordinate implementation activities with internal onsite technician teams.
Technical Engineering & Support:
Provide Level 2+/3 technical expertise for integrations, migrations, and endpoint management.
Architect and validate cloud-based solutions within a fully Microsoft environment (Entra ID, Intune).
Ensure consistent device experience, security, and best practices across 50+ offices.
Strategy & Process Development:
Help shape the long-term technology roadmap aligned with the customer's rapid growth strategy.
Identify opportunities to streamline processes and maintain strong communication with stakeholders
Requirements
Level 2+/3 engineering skillset.
Strong experience with Microsoft cloud technologies, including Entra ID and Intune.
Experience with Meraki networking (switching, wireless, security appliances).
Background in project coordination or technical project implementation in a technical environment.
High emotional intelligence and a people-first communication approach.
Travel Requirement
Up to 50% nationwide travel, with multi-day onsite work at newly acquired offices.
Travel generally includes comfortable onsite accommodation.
Benefits
$70,000-$100,000+ salary depending one experience
Medical, vision, and dental insurance
$70k-100k yearly Auto-Apply 39d ago
Help Desk Specialist III
Global Business Solutions 3.8
Remote support specialist job in Pensacola, FL
Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.
Job Description
****Notice****
This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings.
Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified.
Please indicate, at the top of your resume, which level of experience you feel you are qualified.
Role and Responsibilities
The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer.
Primary Objectives of the Help Desk Specialist
Responds to and diagnoses problems through discussions with users;
Ensures a timely process through which problems are controlled and includes but is not limited to:
Problem recognition;
Research;
Isolation;
Resolution;
Follow-up.
Provides support to end users on a variety of issues;
Identifies, researches, and solves minor to complex technical problems;
Promptly responds to telephone calls, email and personnel requests for technical support;
Documents, tracks, and monitors the problem to ensure a timely resolution;
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware;
Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem;
Simulates or recreates user problems to resolve operating difficulties;
Recommends systems modifications to reduce user problems.
Entry Level
The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision.
Journeyman
The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems.
Senior
The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others.
Qualifications
Qualifications and Education Requirements
Entry Level
Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or;
One (1) to three (3) years of experience without a degree;
Must possess one (1) or more of the following certifications:
CompTIA A+ CE;
CompTIA Network+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check
Journeyman
Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or;
Five (5) to seven (7) years of experience without a degree;
Must possess one (1) or more of the following certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check
.
Senior
Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or;
Ten (10) or more years of experience without a degree;
Must possess one (1) or more of the following IAT Level II certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner.
Must possess one (1) or more of the following IAM Level II certifications:
GSLC - GIAC Security Leadership Certification;
CAP - Certified Authorization Professional;
CISM - Certified Information Security Manager;
CISSP or Associate - Certified Information Systems Security Professional;
CASP - CompTIA Advanced Security Professional;
Ability to pass a Government background check.
.
Additional Information
GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce.
Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies.
GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator.
No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.
$35k-57k yearly est. 2d ago
Bank Network Administrator & IT Support
The Warrington Bank 3.9
Remote support specialist job in Pensacola, FL
Network Administrator and IT Support for a locally owned bank holding company with two separately chartered banks in the Pensacola area. The position's primary location is The Warrington Bank's 4410 W. Fairfield Drive branch in Pensacola.
Please note this is Not an entry level position. Direct and relevant work experience is required. This is a full time in-office position.
First priority of the position is end user support keeping front line staff productive. Application troubleshooting, network and connectivity troubleshooting, account lockouts, application installation, workstation replacements and setups, etc.
Second priority, which accounts for the majority of time and tasks, is to assist the Information Security Officer with server and infrastructure maintenance, firewall administration, development and maintenance of policies and procedures, vulnerability management and remediation, internal audit, and general oversight of the IT environment.
There is considerable room for growth and professional advancement in this position. Banking is a highly regulated, high tech, high security industry, with frequent systems implementations and migrations - there are always new skills and systems.
This position reports directly to senior management.
All duties require the applicant to be comfortable working in an environment that stresses dual control and secondary review at all levels.
Salaried with weekly pay. Mon-Thu 8:30AM-4:30PM, Fri to 5:00PM. Paid Federal holidays. Evening and weekend tasks are uncommon but occasionally necessary.
$44k-69k yearly est. 60d+ ago
Desktop Support Specialist
KT Consulting 4.2
Remote support specialist job in Pensacola, FL
Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications.
Uses established detailed guidelines and assists higher-level technicians with on-site installations.
Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support.
Follows detailed administrative procedures and processes support requests accurately and in a timely manner.
Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance.
Attends training sessions as required (DoD, Service, MTF, and/or Corporate).
Participates in special projects/data calls as required, under close supervision that enhance the quality or efficiency of the Support service.
IT Hardware Specialist
Job Description:
Under close supervision performs first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, enterprise applications, system, and network status.
May answer simple technical or functional questions and perform minor troubleshooting regarding use and identification of personal computer hardware and software related to network communications.
Uses established detailed guidelines and assists higher-level technicians with on-site installations.
Provides support to users in helping them navigate/use software applications and troubleshoot/resolve problems. If unable to handle requests, collects and documents necessary information for the appropriate specialist, higher level personnel or tiered support.
Follows detailed administrative procedures and processes support requests accurately and in a timely manner.
Acquires and maintains knowledge of existing MHS clinical systems and new systems in order to provide accurate assistance.
Attends training sessions as required (DoD, Service, MTF, and/or Corporate).
Participates in special projects/data calls as required, under close supervision that enhance the quality or efficiency of the Support service.
Education:
High school education or equivalent;
There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable.
Desired Skills
:
Experience working in military healthcare environment
Good organizational skills
Effective communication skills (oral & written)
General understanding of how computers connect to networks / servers
Knowledge of basic computer concepts, and the Internet.
Knowledge of Windows XP, Microsoft Office, and Outlook-able perform basic tasks with these applications such as word processing, sending email, etc.
Working knowledge of basic hardware such as printers and scanners, media storage.
Training:
Virtual Classroom Training: CHCS Applications, AHLTA System Administration
Technical IA Training: A+ Certification
MTF Specific Training; HIPPA / Privacy Act Training
Skills & Requirements
Education:
High school education or equivalent;
There is no experience substitution for a High School Diploma; however a G.E.D., other degree equivalency program, or a technical trade school certificate is acceptable.
Desired Skills
:
Experience working in military healthcare environment
Good organizational skills
Effective communication skills (oral & written)
General understanding of how computers connect to networks / servers
Knowledge of basic computer concepts, and the Internet.
Knowledge of Windows XP, Microsoft Office, and Outlook-able perform basic tasks with these applications such as word processing, sending email, etc.
Working knowledge of basic hardware such as printers and scanners, media storage.
Training:
Virtual Classroom Training: CHCS Applications, AHLTA System Administration
Technical IA Training: A+ Certification
MTF Specific Training; HIPPA / Privacy Act Training
$37k-49k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Pensacola, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$33k-45k yearly est. 60d+ ago
Tier 1 Technician
Nightwing Intelligence Solutions
Remote support specialist job in Pensacola, FL
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.
Responsibilities include:
Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.
Required Skills:
Must be able to work shift schedule
U.S. Citizenship
Must have an active/current Top Secret clearance with SCI eligibility.
Must be able to obtain DHS Suitability
No experience required
Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint
Experience with monitoring system health and status
Experience documenting problems and resolutions through a tracking program
Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users
Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations)
Desired Skills:
Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
Experience working in an Agile environment
Experience with ITIL methodology
Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
Experience performing incident response (tiered support model), using an Incident Management System.
Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
Experience interfacing directly with customer and program management team.
Experience providing status to program management and input to customer status reports.
Required Education:
Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required.
[Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]
Desired Certifications:
DoD 8570.1-M Compliance at IAT Level I
Information Technology Infrastructure Library (ITIL) certification
Sydeo 3492
At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$37k-63k yearly est. Auto-Apply 6d ago
Tier 1 Technician
Nightwing
Remote support specialist job in Pensacola, FL
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.
**Responsibilities include:**
+ Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
+ Provides support for the escalation and communication of status to agency management and internal customers.
+ Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
+ Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.
**Required Skills:**
+ Must be able to work shift schedule
+ U.S. Citizenship
+ Must have an active/current Top Secret clearance with SCI eligibility.
+ Must be able to obtain DHS Suitability
+ No experience required
+ Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint
+ Experience with monitoring system health and status
+ Experience documenting problems and resolutions through a tracking program
+ Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users
+ Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations)
**Desired Skills:**
+ Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
+ Experience working in an Agile environment
+ Experience with ITIL methodology
+ Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
+ Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
+ Experience performing incident response (tiered support model), using an Incident Management System.
+ Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
+ Experience interfacing directly with customer and program management team.
+ Experience providing status to program management and input to customer status reports.
**Required Education:**
+ Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required.[Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]
**Desired Certifications:**
+ DoD 8570.1-M Compliance at IAT Level I
+ Information Technology Infrastructure Library (ITIL) certification
Sydeo 3492
_At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._
_Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._
_Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
$37k-63k yearly est. 39d ago
Information Technology
Vp 3.9
Remote support specialist job in Pensacola, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$39k-72k yearly est. Auto-Apply 60d+ ago
Operations Integration Specialist I
Santa Rosa County School District
Remote support specialist job in Milton, FL
Minimum Qualifications & Skills:
• Bachelor's degree plus two years of IT help desk experience in large scale systems support. • Two years of experience coordinating and testing third-party integrations. • Qualifications may vary from the above requirements to such a degree as the
Superintendent and Board will determine what is necessary and appropriate for each position.
Please note: When selecting your credentials area, choose the Florida certificate area that you have or are eligible for. If applying from out of state, choose the Florida certificate area that matches your credential.
Job applicants recommended for district positions will be subject to drug testing and background fingerprinting per statutory requirements and School Board Policy.
For inquiries about this vacancy or to request an interview, contact the work site individual listed below in the contact information section.
$66k-103k yearly est. 39d ago
Support Lead II - Communications (IAM)
Navy Federal 4.7
Remote support specialist job in Pensacola, FL
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
To shape product and end-user experiences by creating useful, meaningful technical text and documents that help users complete required tasks and utilize Identity and Access Management resources. Set the vision for Identity and Access Management content and drive cohesive product narratives across multiple platforms and touch points for both Member and Workforce channels. Manage technical documentation, including user experience workflows, user guides, and other technical documentation, while maintaining deadlines and ensuring timely deliverables. Serve as lead technical writer on large complex technical projects. Work independently and as part of larger Agile teams. Determine and recommend messaging solutions that support the user experience and meet brand, tone, and voice guidelines.
Responsibilities
Drive a vision for instructional, educational, and help-based content across all IAM functions, controls, services, and products
Write clear, concise user interface copy for products, including microcopy, instructional text, and error messaging
Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points
Utilize storytelling and narrative skills to improve user experience in alignment with Navy Federal brand, tone, and voice
Ensure technical documentation is clear, concise, and easy to follow.
Collaborate with developers, designers, analysts, researchers, and product managers to define and drive user-centered experiences
Influence writing strategy, anticipate internal/external business challenges, and adapt as needed
Originate new concepts, strategies, or innovative approaches to user experience messages that have significant impact
Coordinate writing processes to improve project efficiency
Ensure all user interface language follows Navy Federal's conventions for punctuation, capitalization, and grammar
Identify opportunities to define and establish conventions for digital messaging
Create and apply user experience models, such as journey maps or personas
Identify opportunities to solve design problems utilizing text
Remain knowledgeable and serve as advocate for content best practices within IAM team
Manage multiple projects under tight deadlines across a broad variety of product categories and audiences
Proactively identify language concerns and successfully address those issues to ensure projects stay on track to meet project milestones, project time/scope/quality/funding expectations, and business objectives
Assist both Workforce and Member IAM teams through the Development Lifecycle for multiple projects within various phases, ensuring that the deliverables meet language expectations
Identify opportunities to improve workflows and efficiency for developing language within products that meet business and member needs
Work on multiple projects, prioritizing them according to project needs, level of effort, and project timelines
Perform active check-ins with Workforce and Member leads to ensure all materials are vetted through the technical writing team
Act as subject matter expert for user insights and user experience best practices
Oversee and mentor level I team members, when needed
Perform other related duties as assigned
Qualifications
Bachelor's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience
Expert hands--on experience outside the classroom in technical writing, UX writing, fact-checking, copywriting or content/creative strategy and including instructional, educational and help based content.
Expert cross-group collaboration and persuasion skills
Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Demonstrated ability to articulate design concepts to a broad audience, including non-designers
Expert verbal and visual communication skills
Advanced detail and organizational skills
Demonstrated ability to lead, guide, and mentor others
Ability to apply analytical, creative, visual, and critical thinking
Expert knowledge of effective writing and editing
Extensive experience of user-centered design processes and best practices
Extensive knowledge with modern development standards, techniques, and methodologies (e.g., HTML, XHTML, AJAX, JavaScript, CSS, etc.)
Extensive knowledge of web, mobile, and application design
Expert knowledge of best practices for web and mobile-based content, tools, and forms
Desired Qualifications
Master's degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience
Knowledge of Identity and Access Management and Cyber Security-related functions and controls
Knowledge of financial services industry and products
Hours: Monday - Friday, 8:00AM - 4:30PM (Occasional after hours support may be required)
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
$80k-100k yearly est. Auto-Apply 16d ago
Information Technology
Veterans Prime, Inc.
Remote support specialist job in Pensacola, FL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$32k-57k yearly est. Auto-Apply 60d+ ago
IT Support Services Technician
Poarch Band of Creek Indians
Remote support specialist job in Atmore, AL
IT Support Services Technician (this is an on-site position) Advertising: Publicly Department: Information Technology (IT) Division: Tribal Chair/Tribal Council Immediate Supervisor: IT Support Services Manager Department Director: Chief Information Officer (CIO)
Employment Status: Non-Exempt
Position Type: Regular Full-Time
Mandatory Reporter: No
Background Check Required: Yes (data-sensitive) **
Opening Date: Thursday, January 8, 2026
Closing Date: Open Until Filled
Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.
The Poarch Creek Indians place a high value on individuals who share our commitment to community, tradition, and progress. As Alabama's only Federally Recognized Native American Tribe, we take pride in a history that spans generations and is deeply rooted in resilience and cultural heritage. Our mission is to uplift the lives of our Tribal Members, preserve our traditions, and drive innovation for a thriving future. If you are passionate about serving with purpose and authenticity while fostering trust, unity, and growth, we welcome you to join us on this meaningful journey.
Overview
In our hourly positions, we look for dedicated individuals who value respect, take pride in accountability, and embrace a culture of collaboration and excellence. As an integral part of our team, you will contribute to a positive and supportive environment where every effort is appreciated, and every role is essential. Your commitment to upholding our values and maintaining a strong work ethic will help us achieve shared success.
Primary Objectives
The IT Support Services Technician is key line-level position responsible for delivering front-line support for all technical issues and requests within the Tribe's organization. This position provides technical assistance to internal users, resolves IT-related incidents, and ensures the effective operation of the organization's technology infrastructure. Reporting to the IT Support Services Manager, the IT Support Services Technician is responsible for diagnosing, troubleshooting, and resolving user-reported issues, ranging from software and hardware malfunctions to network connectivity problems. This is not an all-inclusive list of the duties and responsibilities of this position. PCI Employees are expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs and departmental objectives, as assigned.
This role plays a strong commitment to understanding and embracing the Poarch Creek Indians Values of Perseverance, Opportunity, Accountability, Respect, Culture, and Honesty.
Essential Functions
Provides first-line technical support to end users by troubleshooting and resolving hardware, software, and peripheral issues.
Assists users with technical challenges involving desktops, laptops, mobile devices, printers, scanners, and related equipment.
Troubleshoots software and network connectivity issues, ensuring minimal disruption to end-user productivity.
Locks and unlocks user accounts in Active Directory and other systems, following organizational security policies and procedures.
Documents all incidents and service requests in the IT service management (ITSM) system with clear, timely, and complete information.
Offers remote and in-person support through multiple channels including phone, email, and remote desktop tools.
Installs, configures, and maintains end-user software, including Microsoft Office, email clients, and custom organizational applications.
Adheres to and enforces IT policies related to data security, access control, and acceptable use of technology.
Uses diagnostic tools and technical knowledge to resolve a wide range of technical issues, escalating as needed to higher-tier teams.
Assists in the setup, imaging, configuration, and maintenance of desktops, laptops, and other IT infrastructure.
Supports software installations, updates, and patch management across user workstations.
Participates in IT asset management, including inventory tracking, equipment provisioning, and disposal in compliance with lifecycle policies.
Delivers excellent customer service by communicating solutions clearly, respectfully, and in non-technical terms.
Follows up with users post-resolution to ensure satisfaction and address any residual concerns.
Proactively monitors system and network health to identify and address issues before they impact users.
Participates in system checks, performance diagnostics, and preventive maintenance tasks.
Provides onboarding and offboarding technical support, including workstation setup, account provisioning, and secure deactivation of access and devices.
Collaborates with internal IT teams-such as networking, security, and systems administration-to resolve more complex or systemic technical problems.
Supports compliance initiatives by maintaining adherence to security protocols, access controls, and regulatory requirements
Participates in team meetings, cross-functional project efforts, and planning sessions to ensure coordinated support and resource allocation.
Identifies opportunities to streamline service desk operations and reduce ticket volume through automation or process improvement.
Contributes to knowledge base documentation and training materials to enhance the efficiency and consistency of support services.
Engages in continuous learning and skill development, staying current with new tools, technologies, and IT service trends.
Performs other duties as assigned by the appropriate person.
Job Requirements
Associate's degree in a related field of study with one (1) year of related IT employment experience and/or a combination of related education and IT employment experience equivalent to three (3) years.
Certifications appropriate for the position preferred.
Familiarity with ITIL processes and incident management preferred.
Ability to work odd and irregular hours, as needed.
Must successfully pass the required criminal and character background check.
Must possess a valid state driver's license and insurable driving record according to Tribal insurance guidelines.
Ability to travel and participate in required training, leadership development, and other events.
Ability to perform all duties and responsibilities of this position adequately and successfully.
Core Competencies Required
Strong foundational knowledge in diagnosing and resolving end-user issues across hardware, software, and networks.
Professional and empathetic approach to interacting with users and resolving their technical problems.
Ability to resolve incidents effectively and escalate appropriately when needed.
Accurate and thorough recordkeeping in service management systems and clear technical documentation.
Ability to explain technical concepts to non-technical users in a clear and friendly manner.
Familiarity with standard business systems including Microsoft Windows, Office 365, email platforms, and networking basics.
Proficiency using remote tools and in-person troubleshooting to support both office-based and remote employees.
Understanding of and commitment to organizational IT security practices, including access controls and data protection.
Willingness to support and learn from colleagues while contributing to a team-based service delivery environment.
Ability to prioritize effectively in a dynamic environment and take proactive steps to improve support delivery.
Precision in managing account permissions, documenting incidents, and tracking asset information.
Identifies inefficiencies and recommends or implements practical solutions to enhance service quality.
Ability to remain engaged until assignments are completed and overcome obstacles.
Takes accountability for performance and results.
Open and honest communicator and follows policies and procedures.
Compensation and Benefits
The starting pay will depend on factors such as experience level and skillset.
Voluntary full-time benefit offerings include the following - medical, dental, vision, and life insurance and other volunteer insurance options. We also offer an Employee Assistant Program (EAP), paid time off, paid holidays, 401K with matching, bonuses, and COLA increase.
Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.
**Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment.
INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:
In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian
In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian
In order to receive preference, the appropriate documentation must be submitted.
$30k-47k yearly est. Auto-Apply 4d ago
IT Tech I
Holley-Navarre Water System
Remote support specialist job in Navarre, FL
Full-time Description
Qualifications
High school degree or equivalent; Associate's degree in computer science, information systems or related field preferred
CompTIA A+, CompTIA Net+ certification or other related IT professional certification; meet all state-required licensure/certification
Previous experience as a help desk technician, computer technician, or IT support
Ability to troubleshoot and resolve multiple issues
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Comfortable in a diverse and fast-paced environment
Goal-oriented, organized team player
Experience working with network and server management support
Up-to-date knowledge of new systems, information, software, and upgrades
Ability to physically stand, bend, squat, and lift equipment
Requirements
Duties And Responsibilities
Keep systems up-to-date through operating systems upgrades
Monitor networking equipment and servers
Assist with the design, implementation, and ongoing support of new software and features
Monitor web performance, network availability, and security
Oversee troubleshooting for system errors
Provide helpdesk support for network issues
Provide technical support either by phone, remote access or site visits as needed
Respond to IT issues; hardware maintenance, software, networking, etc.
Evaluate connectivity issues, equipment, and software
Modify configurations, utilities, software, etc.
Set up equipment for new users
Install, test, and monitor servers, firewalls, and new software
Perform data backups
Install and update network system improvements as needed
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more
*This job is onsite only. Work schedule is Monday - Friday, 7 am - 4pm
Holley-Navarre Water Systems, INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$32k-57k yearly est. 6d ago
Wtr/Swr-Utility-Serv Tech I
The City of Milton 4.2
Remote support specialist job in Milton, FL
City of Milton Job Description - WTR/SWR Utility Technician I Job Information
Job Title: WTR/SWR Utility Technician I
Department: Utilities (Water/Sewer)
Reports To: WTR/SWR Superviosr
Position Type: Full-Time, Hourly, Non-Exempt
Starting Pay Rate: $15.84 per hour
Benefits Eligibility
This position is eligible for the full range of City benefits, including:
- 100% employer-paid health insurance (employee only)
- 60% employer-paid family health coverage
- Paid vacation, sick leave, and holidays
- Overtime pay and compensatory time eligibility
- 100% employer-paid long-term disability coverage
- $25,000 employer-paid life insurance
- Voluntary benefits available (life insurance, dental, vision, AD&D, cancer, accident)
- Employee Assistance Program (EAP)
Job Summary
This is an entry-level position in the Utilities Department. Under general supervision, the employee performs a variety of manual labor duties in the construction, maintenance, and repair of water, sewer, and natural gas systems. Work is routine and assignments are outlined in advance. The position provides an opportunity to gain skills and advance within the department.
Essential Job Functions
(These examples are representative work samples and do not include all duties that may be required.)
- Assist crew members with construction and maintenance activities in water, sewer, and natural gas systems.
- Dig ditches and assist with the installation and repair of pipes, valves, fittings, and meters.
- Safely operate equipment used in maintenance and construction, including mowers, chain saws, weed eaters, hand tools, and other miscellaneous equipment.
- Perform heavy manual labor, including cutting grass, weed removal, trash pickup, and cleaning rights-of-way and City properties.
- Assist with system locates under the One Call system.
- Respond to and assist with after-hours call-outs.
- Work outdoors under varying weather conditions and risks.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
- Basic knowledge of tools, equipment, and materials used in construction, maintenance, and repair.
- Awareness of safety standards and practices in utility maintenance and construction.
- Ability to understand and follow oral and written instructions.
- Ability to work safely and effectively at all times.
- Ability to maintain good working relationships with coworkers, supervisors, and the public.
- Skilled in the routine care and use of hand tools and equipment.
- Effective verbal and written communication skills.
Hours of Work and Supervision
- Normal field operation hours are Monday through Friday, with overtime, weekends, and emergency call-outs as required.
- Work hours may be adjusted based on workload.
- Position has no supervisory responsibilities.
- Work is spot-checked by supervisors for accuracy and completion.
Physical Requirements
- Regularly required to use hands and fingers to handle or feel, reach with arms, walk, talk, smell, and hear.
- Occasionally required to stand, sit, climb, balance, stoop, crouch, and crawl.
- Vision requirements include close, distance, color, peripheral vision, and depth perception.
- Must be able to regularly lift/move up to 45 pounds and occasionally up to 90 pounds.
Qualifications
Qualifications Basic Requirements
- Education: High school diploma or equivalent preferred; sufficient education to read, write, and perform basic math.
- Experience: Entry-level; requires ability to perform heavy physical labor and demonstrate sufficient physical strength to meet demands.
- Other Requirements: Subject to drug and alcohol testing per City policy.
Licenses and Certifications
- Valid State of Florida driver's license at time of hire.
- Must obtain a Class “A” CDL with “N” endorsement within six (6) months of employment.
- Must obtain and maintain all licenses, certifications, and training as required by the City, County, State, or Federal government.
ADA Statement
The City of Milton is committed to providing reasonable accommodations in compliance with the Americans with Disabilities Act (ADA). Qualified individuals with disabilities who require an accommodation in order to perform the essential functions of this job should contact Human Resources.
EEO Statement
The City of Milton is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law.
$15.8 hourly 3d ago
Deployed Support Specialist Mid- Pensacola
Stratacuity
Remote support specialist job in Pensacola, FL
Network Engineer Contact [email protected] to apply with resume and certification Employment: Contract Employment Length: Long Term Pay: 27.86 + SCA (no flexibility) Responsibilities: * Provide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase.
* Provide direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Domain Name System (DNS), Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units.
* Assist in the development and execution of Information Assurance (IA) training for deployed units.
* Provide direct support to the D-30 process.
* Support operational requirements for the operational environment; identify required Hardware (HW) and Software (SW); submit personnel foreign country clearance requests and obtain necessary visas; document the result of the deployment in a Government-provided template with input and conduct a post-deployment review with the Government; coordinate return of any unused and reusable equipment to stock; coordinate the transportation of all HW and SW required to support contingency operations and obtain all import permits.
Requirements:
* IAT Level II or equivalent
* Secret
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Location:
Pensacola, FL, US
Job Type:
Date Posted:
November 24, 2025
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Commercial Support Specialist
Bryant Bank 4.1
Remote support specialist job in Foley, AL
Job Title: Commercial SupportSpecialist
At Bryant Bank, we aspire to provide legendary service to our customers. The Commercial SupportSpecialist plays a key role in supporting the commercial lending process by performing a wide range of administrative, documentation, and customer service functions. This position ensures that commercial and consumer loans are processed efficiently, accurately, and in accordance with internal standards and regulatory requirements.
Essential Duties and Responsibilities:
Deliver exceptional customer service to internal and external clients
Gather, prepare, and verify all necessary documentation for commercial and/or consumer loan requests
Maintain a working knowledge of commercial and consumer lending practices, policies, and regulatory requirements
Monitor and manage daily NSF/OD issues for assigned portfolio(s)
Provide direct support to the assigned portfolio-including scheduling closings, preparing correspondence, and resolving customer inquiries
Maintain in-depth knowledge of all credits within assigned portfolio(s)
Independently prepare and/or review specialized loan documentation, such as loan agreements, loan presentations, commitment letters, participation documents, margined loans, and construction loan packages
Maintain accurate HMDA reporting controls for assigned portfolio(s)
Assist with account openings and ongoing account maintenance as needed
Perform additional related duties as assigned
Qualifications
Knowledge/Skills/Abilities:
Advanced proficiency with Microsoft Office (Word, Excel, Outlook) and comfort working in loan processing, imaging, or CRM systems
Strong attention to detail with the ability to review, verify, and interpret financial and legal documentation
Excellent organizational and time-management skills, with the ability to manage multiple tasks, deadlines, and priorities
Strong written and verbal communication skills
Ability to work in a professional, fast-paced, and team-oriented environment
High degree of professionalism, discretion, and customer-focused problem solving
Competencies:
Accountability: Accepts individual responsibility for personal work performed; Has basic awareness of performance expectations associated with serving customers and utilizing resources; Performs duties and position with limited guidance.
Collaboration: Works with project team members to summarize progress in preparation for briefings; Volunteers to assist others with excess work; Contributes to group discussions.
Customer Service: Exchanges information appropriately with customers and co-workers; Resolves problems, questions, or complaints; directs complex or non-routine problems, questions, or complaints to the appropriate person; Asks for guidance in difficult situations.
Decision-Making: Exercises good judgment in situations where there are clear and straightforward answers; Understands when it is appropriate to make decisions independently vs. when it is appropriate to seek advice from higher level; Occasionally seeks guidance from others when faced with adversity.
Organizational Awareness: Demonstrates general knowledge of the mission and functions of the organization; Demonstrates basic knowledge of and adheres to the organization's policies, procedures, rules, regulations impacting the organization, and guidelines; Stays current with organizational programs and polices; Understands the company's organizational structure and key departments/functions.
Self-Management: Sets goals and deadlines together with supervisor; Prioritizes routine work to meet goals and deadlines; Takes on new or additional responsibility for familiar work assignments.
Education:
High school diploma or GED required
Associate's degree or higher in business, finance, or a related field preferred
Experience:
Minimum of one year of experience in a banking, lending, or financial services environment
Preferred experience with:
Reviewing or preparing loan documents
Collecting borrower financial information
Processing commercial or consumer loan files
Working directly with customers in a service-oriented role
$35k-43k yearly est. 2d ago
Regional Support Specialist - Destin, FL
Anywhere Real State Inc.
Remote support specialist job in Destin, FL
Ready to be part of something great? We're looking for a Regional SupportSpecialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
Responsibilities:
Agent Support
* Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
* Support agents with any technology, process, or operationally related questions
* Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
* Promote a friendly, inclusive office culture that reinforces our agent value proposition
* Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
* Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
Branch Leader Support
* Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
* Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
* Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
* Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
* Assist Branch Manager with the intake process for new Agents, as needed
* Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
* Identify potential processes or product enhancements to be reviewed and implemented
Office Organization
* Greet and direct agents and clients to workspaces or conference rooms as applicable
* Collaborate with our facilities and IT partners to ensure all office items remain in working order
* Maintain adequate inventory of office supplies and ensure timely distribution of mail
Minimum Qualifications:
* Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
* Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
* Excellent written and verbal communication skills are essential
* Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
* Proficiency with Microsoft Office applications is strongly preferred
* Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
* A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
* Willingness to be nimble and adjust priorities as needed
* Ability to travel to additional offices in the region on an as-needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
* Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
* 401(k) savings plan with company match
* Paid Time Off to Include Holidays, Vacation Time, and Sick Time
* Paid Family & Paternity Leave
* Life Insurance
* Business Travel Accident Insurance
* All employees receive access to LinkedIn Learning
* Tuition reimbursement for approved programs
* Employee Referral Program
* Adoption Assistance Program
* Employee Assistance Program
* Health and Wellness Program and Incentives
* Employee Discounts
* Employee Resource Groups
$32k-53k yearly est. Auto-Apply 54d ago
Member Support Specialist
Rocket Carwash
Remote support specialist job in Pensacola, FL
Rocket Carwash is reaching new heights with an electrifying pace of expansion! Breaking into four new states last year marked a pivotal start to an exciting journey with limitless possibilities on the horizon. By joining Rocket Carwash, you'll collaborate with a team that reshapes industry benchmarks. We're not just disrupting the industry; we're setting a new standard. Our exceptional growth is a testament to our team's unwavering dedication. Our success is a result of our people, rooted in relentless energy, positivity, and a customer-centric approach, continuously innovating to set us apart. Experience a realm where the boundaries of personal and professional growth simply do not exist!
At Rocket, we're not just offering a job - we're providing an opportunity for personal and professional growth. We're committed to supporting you as an individual while you gain valuable life experience and develop skills that will benefit your future.
If you're ready to join a team of passionate individuals, who take pride in greeting guests with a smile, we encourage you to apply for the Member SupportSpecialist position.
Come be a part of something special & invest in yourself today!
Primary Responsibilities:
Uphold the Rocket Guest Service Expectation Model by consistently presenting a positive and friendly image, warmly greeting customers with a smile, addressing them by name, executing operational fundamentals with excellence, and extending a genuine invitation to return, all to create a personalized and memorable experience.
Build memorable connections with both current and potential members by checking in on their experience throughout their visit.
Prepare vehicles before they enter the wash tunnel, following all Standard Operating Procedures, paying special attention to hard-to-clean areas and clear hand signals to ensure a smooth and efficient process.
Conduct routine parking lot checks to ensure member carts are fully stocked with fresh towels and cleaners for interior use.
Maintain a clean and organized location. Complete all necessary side-work, housekeeping tasks, and any additional duties assigned by a manager or supervisor to maintain operational excellence.
Work as a member of a team in an environment where collaboration and a positive attitude are keys to driving success
Maintain awareness and compliance with all safety regulations and policies.
May be asked to perform basic to intermediate-level technology tasks.
Perform other duties as assigned by leadership.
Treats others with respect and dignity at all times.
We are looking for someone who…
Operates with a high level of professionalism and integrity
Conveys positivity and leads by example
Has excellent communication and interpersonal skills
Has the ability to work in a dynamic, fast-paced environment
Has an eagerness to learn and adapt to new tasks and responsibilities
Is team oriented and dependable
Embraces opportunities for learning and growth within the company
Position Requirements:
Must be at least 16 years old; students are welcome and encouraged to apply!
Individually lift objects off the ground weighing up to 50 pounds
Safely work with a team to lift and maneuver items weighing up to 100+ pounds
Stand, walk, or sit for long periods of time (up to 8 hours)
Mobility to work in areas that require kneeling, crouching, or crawling
Ability to work outside in varying weather conditions
Be available to work various shifts and holidays, based on the needs of the business
No prior experience? No problem! We provide all the necessary training and tools you need to succeed. If you're excited about joining a team that values growth, learning, and creating exceptional experiences, we'd love to hear from you!
Pay Rate: $14-$15/hr based upon work experience Company website: ************************* Equal Opportunity Employer: Rocket Carwash and its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
How much does a remote support specialist earn in East Milton, FL?
The average remote support specialist in East Milton, FL earns between $29,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in East Milton, FL