Remote support specialist jobs in Gloucester, NJ

Compensation: $60,000 base salary + benefits Employment Type: Full-Time, Permanent We are seeking a Desktop Technical Support Specialist to provide hands-on IT support across a wide range of systems, devices, and applications. This role is ideal for a well-rounded IT support professional who enjoys being the go-to person for troubleshooting, user support, and day-to-day technology needs. The right candidate is comfortable supporting end users in person, managing hardware and software issues, and working across desktop, network, and basic systems administration tasks. Key Responsibilities End-User & Desktop Support Provide in-person and remote technical support for Windows-based desktops and laptops. Troubleshoot hardware, software, and peripheral issues (printers, scanners, monitors, mobile devices). Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve issues related to VPN, Wi-Fi, and basic network connectivity. Systems & Account Administration Create, modify, and disable user accounts in Active Directory and Microsoft 365. Assist with password resets, group permissions, and access provisioning. Support endpoint security tools, antivirus, and patching processes. Assist with onboarding and offboarding of employees, including equipment setup and access provisioning. Hardware & Asset Management Image, deploy, and maintain desktops, laptops, and mobile devices. Track IT assets and inventory. Coordinate hardware repairs and replacements as needed. IT Operations & Collaboration Escalate complex issues to senior IT or vendors when appropriate. Document issues, solutions, and procedures in the ticketing system. Assist with basic server, backup, or network support tasks as exposure allows. Participate in IT projects such as upgrades, migrations, or office moves. Required Qualifications 2-5 years of experience in Desktop Support, IT Support, or Help Desk roles. Strong working knowledge of: Windows 10/11 Microsoft 365 / Office 365 Active Directory Basic networking concepts (TCP/IP, DNS, DHCP) Hands-on experience supporting end users in an onsite environment. Excellent communication and customer service skills. Preferred Qualifications Exposure to: Microsoft Intune or other endpoint management tools Azure AD / Entra ID Basic server or virtualization environments IT certifications such as CompTIA A+, Network+, or Microsoft certifications. Experience supporting small to mid-sized organizations.

Intepros is working with our local client to hire a dedicated Help Desk Engineer to serve as an onsite technical resource supporting end users, systems, and core IT infrastructure. This is a full-time opportunity for someone who enjoys being hands-on, solving problems, and owning the support experience for a client environment. In this role, you'll act as the primary IT presence at the client site, delivering excellent customer service and handling everything from desktop support to basic network troubleshooting. This is a Fulltime role, training will happen in Conshohocken, PA and this role will sit in North Wales, PA... 🔧 What You'll Be Doing: • Provide onsite Help Desk support for end users • Troubleshoot Microsoft (Office 365) and line-of-business applications • Support hardware including workstations, servers, and printers • Assist with network issues (WAN/LAN, routers, switches, firewalls, WiFi) • Support network security tools and practices • Assist with VoIP system support • Administer Active Directory (users, GPOs, OUs, permissions, etc.) • Support backups and disaster recovery processes • Provide basic VPN and Remote Desktop support • Monitor system alerts via RMM tools and respond to service tickets • Participate in an after-hours on-call rotation • Serve as the SME for assigned technologies and systems ✅ What We're Looking For: • Strong communication and customer service skills • Solid troubleshooting and problem-solving ability • Able to prioritize and multitask in a fast-paced environment • Familiarity with common Help Desk tools and workflows • Strong technical aptitude with eagerness to learn

The L2 Desktop Support Engineer provides second-level technical support for end-user computing environments. The role involves troubleshooting hardware, software, network, and operating system issues, ensuring minimal downtime and high customer satisfaction. Key Responsibilities Provide Level 2 technical support for desktops, laptops, printers, and peripherals Troubleshoot Windows/mac OS OS issues, application errors, and performance problems Handle hardware break/fix, replacements, and upgrades Resolve network-related issues (LAN, Wi-Fi, VPN connectivity) Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Manage Active Directory tasks: user account creation, password resets, group policy issues Install, configure, and maintain software and security patches Escalate unresolved issues to L3 teams/vendors with proper documentation Maintain and update tickets in the ITSM tool (ServiceNow, Remedy, Jira, etc.) Provide onsite support including desk-side assistance when required Follow ITIL processes and adhere to company policies Required Skills & Qualifications Strong knowledge of Windows 10/11 and basic mac OS support Hands-on experience with Active Directory, DNS, DHCP Good understanding of network troubleshooting concepts Experience with hardware troubleshooting (desktops, laptops, printers) Familiarity with ticketing tools and ITIL practices Excellent communication and customer service skills Preferred Skills Experience supporting remote users Knowledge of SCCM, Intune, or JAMF Basic scripting (PowerShell) Certifications such as ITIL, CompTIA A+, Network+

Title: Site Support Technician | Philadelphia - Multiple Sites Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm Eastern. Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment. Responsibilities: Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution. Must-Have Qualifications and Skills: Experience: At least 3 years of experience in IT support, working on-site with users IT Ticketing Systems: Familiarity with IT ticketing systems such as ServiceNow. Communication: Strong interpersonal and communication skills.

Must Have Technical/Functional Skills 1. Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently. 2. Communication: Excellent verbal and written communication skills to interact effectively with users and team members. 3. Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous. 4. AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams. 5. Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial. 6. Customer Service Skills: Strong customer service orientation to provide a positive user experience. 7. Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities 1. Technical Support: Provide technical assistance to users experiencing hardware and software issues. 2. Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices. 3. Troubleshooting: Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity. 4. User Training: Train users on new technologies and provide guidance on best practices. 5. Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed. 6. Collaboration: Work closely with other IT teams to resolve complex issues. 7. Conference Room Support: Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions. Salary Range: $60,000 $65,000 Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Job Title: IT Support Technician Department: Information Technology Reports to: Technology Operations Supervisor FLSA Status: Exempt The IT Support Technician provides technical assistance and hands-on support to Trulieve locations, ensuring reliable performance of hardware, software, and network systems. This role is critical to maintaining operational efficiency through troubleshooting, maintenance, and technology deployments across facilities and dispensaries. Responsibilities include asset documentation, Level 3 escalation support, and development of SOPs for knowledge transfer. The position works closely with the Technology Operations Supervisor to uphold service standards and drive continuous improvement. Key Responsibilities Deliver exceptional customer service and technical support to internal employees. Provide on-site and remote IT support for locations nationwide. Respond promptly to support requests via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, peripherals, and network equipment. Install, configure, and maintain operating systems, applications, and security tools. Manage user accounts, including password resets and access permissions. Perform routine system maintenance and updates. Document issues, resolutions, and processes in the IT knowledge base. Support IT projects such as upgrades, deployments, and migrations. Ensure compliance with IT policies and security standards. Maintain accurate documentation for managed stores and update during quarterly site visits. Administer Microsoft Azure, Office 365, and related applications. Troubleshoot network-related issues and assist with MDM platform management. Collaborate with IT Service Management to ensure a seamless support experience. Audit and streamline manual software processes and contribute to automation initiatives. Provide innovative solutions for complex technical challenges. Respond to critical technical needs on a 24/7 basis. Travel up to 35% nationwide. Retail & Store Support: Provide IT support for retail locations, including POS systems, printers, network connectivity, and store-specific applications. Resolve issues impacting store operations quickly to minimize downtime. Coordinate with vendors and internal teams for hardware replacements and repairs. New Store & Remodel Support: Assist with planning and execution of IT installations for new store openings and remodels. Deploy and configure network equipment, POS systems, workstations, and peripherals. Perform site readiness checks and ensure all IT systems are operational before launch. Document installation processes and maintain accurate inventory of deployed assets. Skills and Qualifications Experience: At least 3 years in IT support, help desk, or desktop support roles within an enterprise environment. Ability to make sound, timely decisions in a fast-paced setting. Independent self-starter. Education & Certifications: Associate's or bachelor's degree in IT, Computer Science, or related field (preferred). Certifications such as CompTIA A+, Network+, Microsoft Role-Based, or ITIL Foundation (preferred). Technical Skills: Operating Systems: Advanced knowledge of Windows OS and Windows Server; familiarity with mac OS and Linux. Microsoft Technologies: Proficiency in Office 365, Azure, Intune, SharePoint, and advanced O365 troubleshooting. Networking: Strong understanding of TCP/IP, VLANs, DNS, DHCP, VPN, and Wi-Fi troubleshooting. Device & Application Support: Hardware/software troubleshooting for desktops, laptops, printers, peripherals, and mobile devices. Systems Administration: Active Directory user management and permissions. Tools: Remote support tools (TeamViewer, Remote Desktop) and ITSM platforms (Zendesk, ServiceNow, ADO). MDM & Legacy Applications: Assist in managing mobile device platforms and legacy systems. Core Competencies: Customer Service: Communicate clearly and patiently with non-technical users. Problem-Solving: Identify root causes and implement effective solutions. Time Management: Prioritize multiple tickets and meet SLAs. Collaboration: Work effectively with IT teams and cross-functional departments. Additional Requirements: Must be at least 21 years old and pass Level 2 Background Screening. Willingness to travel up to 35% nationwide. Availability for 24/7 technical support as needed. Physical Requirements Ability to lift 25 lbs. to a height of five feet and carry up to fifty feet. Ability to climb ladders, kneel, crouch, and reach as needed. Ability to work in varying environmental conditions while wearing PPE. Visual acuity for detailed inspection and computer work. Ability to communicate verbally at conversation levels. Work Schedule 40+ hours per week with flexible hours based on business needs. Must be available for on-call duties, evenings, weekends, and holidays. Equal Opportunity Employer Trulieve Supports a Drug Free Workplace

Title: Desktop Engineer / Support Consultant Onsite / Hybrid / 3/days Duration: One year Start: ASAP US citizen, GC only accepted. NO OPT's Desktop Engineer / Support Consultant - Required skills - MUST HAVES: Experience with ServiceNow Software Asset Management Pro Unauthorized software items License compliance Hardware Asset Management Incident and task management Knowledge around desktop applications (Windows and MAC Help determine why certain applications are now showing as installed/uninstalled on PCs/Mac General Software Licensing knowledge Familiarity on doing research around software titles and licensing structures Customer service focus Able to work with end users to remove remediate software where needed Able to work with end users and ask questions around need of installed software. Experience with Office365 Configuration management skills required Certifications: A Plus, Microsoft Certified Professional (MCP). Microsoft Certified Technology Profession (MCTP) a plus. Ability to create complex software packages and distribute to end users via Microsoft SCCM Experience with Active Directory and GPOs a plus but not required 4-6 years of related experience Desktop Engineer / Support Consultant - Summary: The consultant is responsible for maintaining and improving the end user computing hardware and software environment that the client staff uses on a daily basis. This position acts as a liaison to our end user community within the Regional office. This position is responsible for monitoring and ensuring resolution of all tier 3 tickets are resolved within SLA. This position manages medium to large projects and follows IT project methodology. Desktop Engineer / Support Consultant - Primary Responsibility: Obtain business requirements, perform initial analysis, provide budget estimations, research and propose computing solutions for implementation as well as plan and implement those solutions. Responsible for developing project timeline and delivery of medium to large scale projects. Identify and document business requirements and opportunities to improve end user computing. Research best practices and design solutions. Evaluate products both hardware/software and prepare justification and recommendations for procurement. Presents solutions to client IT management for inclusion in the IT Project Portfolio. Responsible for documenting process and procedure to support end users. Responsible for after hours support calls from client staff and the client IT Helpdesk. Responsible for identifying process improvement opportunities to increase customer satisfaction rating. Responsible for accurately tracking corporate assets and license compliance using Microsoft's SCCM and InTune that is integrated into ServiceNow. Testing and implementation of client and server based applications. Respond to escalated helpdesk cases submitted by the end user community for hardware and software break/fix problems. Installation of end user hardware and software. Dispatch and manage third party vendors for on-site support. Accountable for closure of helpdesk cases within documented Service Level requirements. Total responsibility and accountability for ticket resolution from inception to closure for all issues reported. ***Submissions must include*** Candidate's full name Candidate's contact information Candidate's current location Candidate's availability & immigration status Candidate's rate confirmation All placements and submissions will be subject to required background and drug checks. Please access our Job Board to view position or to see other open positions

Apex Systems is currently hiring for an IT Support Tech for a large technology company! Project Details: IT service delivery (IMAC, Break Fix, Desk side Support) according to Managed Client policy and Procedure Guide Coordinates and Client End User on expectations and availability to conduct Managed Client Services Performs trouble shooting, parts replacement, system upgrades and basic deployments & repair on Client Assets in campus/remote locations Identifies potential issues that could adversely impact End User experience and follows through on action steps Strives to meet all Client SLAs & Customer Satisfaction Goals Escalate to Desktop Support Site Lead on issues that impact a Client End User and/or entire operation at a given site When required-provides onsite shadowing to Program Field Service Team Serves as an entry point to develop technical and customer skills to grow into broader and more challenging field services roles Basic installation and maintenance to technical products Follows predefines procedures and tasks in everyday activities Work is regularly reviewed by a more senior level technical specialist Qualified candidates will have the following experience and skills: 1+ years' experience in servicing/deploy computer equipment At least one industry standard certification such as CompTIA A+, Net+, or Security+. Must have a proven customer service background Must have experience in a corporate environment Individual will be knowledgeable of Windows operation system environment Able to comprehend and follow verbal and written technical instructions and scripts Physically able to lift and move Enterprise and Client technology hardware in our customer environments Excellent verbal and written communication skills with emphasis in customer service, including experience handling difficult customer and conflict resolution Location: Ridley Park, PA Onsite expectation: Fully Onsite Salary/Pay range: $18-20/HR If you are interested, please apply here or email an updated copy of your resume to Kristin Catterton at ************************** Apex Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico

About AFR Furniture Rental: AFR Furniture Rental is a premier provider of furniture rentals for homes, offices, and events. With a national footprint and a commitment to excellence, we offer bespoke solutions that cater to our clients' varied needs. We're dedicated to innovation, quality, and superior service, ensuring an unparalleled experience for our clients. Job Overview: We are looking for an experienced Application Support Specialist with expertise in Microsoft Dynamics NAV 2016 to join our IT team. The ideal candidate will be responsible for providing daily support, troubleshooting, and maintenance for our NAV 2016 ERP system, Salesforce CRM, and Boomi Integration platform, ensuring seamless operations across all business functions. Key Responsibilities: * Provide strategic support for Microsoft Dynamics NAV 2016, Salesforce, and Boomi by identifying opportunities for system enhancements and process automation. * Analyze business processes and recommend technology-driven solutions to improve operational efficiency. * Collaborate with internal teams to gather requirements and help implement system improvements. * Facilitate communication between business users and the development team to ensure successful implementation of system updates, enhancements, and customizations. * Participate in cross-functional projects, supporting system integrations and business transformation initiatives. * Support the integration of third-party applications, APIs, and custom solutions to expand system functionality. * Participate in change management efforts, ensuring that system updates and enhancements are properly tested and successfully adopted by end-users. * Lead system testing and coordinate user acceptance testing for new features and process changes. * Maintain clear and comprehensive documentation of system configurations, workflows, and best practices Qualifications: * Experience: Minimum of 2-4 years of experience in supporting Microsoft Dynamics NAV 2016 or similar ERP systems. * Technical Skills: * o In-depth knowledge of Dynamics NAV 2016 modules, including financials, inventory, sales, and purchasing. * o Proficiency with NAV reporting tools such as Jet Reports or Power BI. * o Understanding of NAV integration with third-party applications. * Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve system-related issues quickly. * Communication: Excellent verbal and written communication skills to interact with both technical and non-technical users. * Organizational Skills: Ability to manage multiple support requests simultaneously, prioritize tasks, and meet deadlines. * Collaboration: Team player with the ability to collaborate effectively with IT, development teams, and other departments. * Ability to be on call after-hours and weekends for support for system maintenance and issue resolution. * Available for on-call support during afterhours and weekends to assist with system maintenance and issue resolution. Preferred Qualifications: * Experience in the rental or furniture industry (or a similar field). * Experience with NAV system upgrades or transitioning to newer ERP systems. * Experience in providing training to end-users and creating user manuals or help guides. What We Offer: * Competitive salary and benefits package. * Opportunity to work with a dedicated IT team and support critical business operations. * Continuous learning and professional development opportunities. Diversity ensures the success of our careers, and our lives. AMERICAN FURNITURE RENTAL, INC. is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for information technology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite. As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City. Essential Functions * · Handles tickets assigned by team members or grabbed from the team queue. * · Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews. * · Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions. * · Fosters and maintains relationships with systems and technician staff across the City's IT community. * · Champions team initiatives, SOPs, and best practices with City staff. * · Provides on-call support on rotation with team for major incidents and outages. * · Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership. * · Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. * · Actively participates in the use, updating, and auditing of the SOP document library the team keeps. * · Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices. * · Completes other duties as assigned by manager or technical team lead. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding. Competencies, Knowledge, Skills and Abilities * · Experience managing complex systems and servers in an enterprise-level environment. * · Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape. * · Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language. * · Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions. * · Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues. * · Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * · Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment. * · Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools. Additional/Desirable Skills & Abilities * · Experience in at least one scripting language, PowerShell preferred. * · Experience with PowerBi and DataVerse a plus. * · Familiarity with Windows Server and Linux Oses preferred. * · Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required. * · Understanding of cloud technologies. * · Familiarity with monitoring systems, automation software, and/or scripting environments. * · Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable. Additional Information Salary Range: $65,000 - $80,000 Salary Range cannot exceed $80,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

Technology Services Application Support Specialist Cairn University Technology Services Department is inviting qualified individuals to apply for the position of Application Support Specialist. The position reports to the Director of Technology Services. The Technology Services department provides a smooth workflow to every department at Cairn and ensures a streamlined learning experience for each and every student, on and off campus. The responsibility of this department is to stay up-to-date on rapidly changing technology as well as to keep current technology up and running safely and smoothly. The Application Support Specialist will serve as a critical resource in supporting, maintaining, and improving the university's administrative and academic software systems. This individual will act as the bridge between the technical team and end users, ensuring that applications are configured, documented, and utilized to their full potential. The role requires a blend of technical troubleshooting, business process understanding, user training, and cross-departmental communication. This position is essential for reducing support bottlenecks, improving user satisfaction, and enabling more strategic use of enterprise software. It will also alleviate the growing burden currently placed on infrastructure and systems staff, allowing them to focus better on cybersecurity, uptime, and scalability. The application support specialist will bridge a significant gap in system expertise and day-to-day operational support within the Admissions Department, particularly for the mission-critical SLATE platform. Essential Duties and Responsibilities * Contribute to Departmental Support and Flexibility * Participate in additional tasks and responsibilities as needed to support the overall operations and goals of the Technology Services department. This may include contributing to cross-functional projects, assisting colleagues, or responding to evolving priorities, even when such tasks fall outside the specific scope of the role. * Application Support and Troubleshooting: * Providing timely issue resolution for all users. * Serving as the primary point of contact for SLATE issues, which involves handling configuration questions, troubleshooting errors, managing user access, and escalating technical issues to SLATE support or internal IT as needed. * System Configuration and Optimization: * Ensuring system configuration and optimization. * Maintaining and updating forms, workflows, and automations to ensure that application review processes, communication plans, and inquiry forms remain accurate and functional across admission cycles. * User Acceptance Testing (UAT): * Leading user testing of major application changes or new features to ensure that updates meet the needs of Admissions staff before going live. * Training, Documentation, and Onboarding: * Providing consistent documentation, training materials, and onboarding support. * Creating documentation and training resources to help onboard new Admissions staff and student workers by providing clear instructions and quick-reference materials tailored to departmental processes. * Data Integrity and Reporting Support: * Enhancing data integrity and cross-system continuity. * Supporting data integrity and integrations by working directly with and through Technology Services staff and resources to maintain the flow of admissions data into downstream systems (e.g., SIS, reporting dashboards), minimizing manual work and reducing data inconsistencies. * Providing support for strategic initiatives and resources for advanced reporting. * Cross-Departmental Collaboration: * Coordinating between software vendors and internal stakeholders. * Partnering with Admissions leadership to identify areas where SLATE can be better leveraged to streamline operations or improve prospective student engagement. * Project Support: * Providing support for strategic initiatives and resources. Skills and Abilities * Provide technical assistance and support to the Cairn community. * Provides support for and contributes to the various administrative processes of the Technology Services department. Areas of functionality include but are not limited to responding to Help Desk phone calls and work orders, administration of digital multifunction equipment and communication with service providers, purchasing of technical components and department supplies, and the documentation and maintenance of departmental records pertaining to licenses, equipment inventory, policies and procedures, invoice processing and tracking budget/project costs. * Provides general support for computer-related hardware and software throughout the University. Items requiring support include but are not limited to workstations, monitors, printers, scanners, network components, cabling, digital multifunction equipment and telephony components. * Demonstrates a strong understanding of business processes and how they align with system functionality. * Possesses the ability to effectively train users across varying levels of technical proficiency. * Communicates clearly and effectively across departments to support collaboration and issue resolution. * Develops clear, user-friendly documentation and quick-reference guides to support system use and adoption. * Capable of managing user access and configuring system settings to meet operational and security requirements. * Takes a proactive approach to identifying opportunities for continuous improvement and streamlining of processes. * Applies strong problem-solving skills to ensure timely resolution of issues and effective troubleshooting. * Maintains strong organizational skills to effectively manage forms, workflows, and related documentation. * Demonstrates strong analytical and problem-solving skills, with the ability to perform effectively in high-pressure situations. * Ability to effectively manage multiple concurrent priorities and meet deadlines within a dynamic, fast paced, and challenging environment. * Ability to maintain accurate records in accordance with departmental policy. * Ability to incorporate problem-solving principles into troubleshooting techniques. Must discern when to function independently and when to contribute as a team member. * Excellent written and verbal communication skills and the ability to express ideas concisely and clearly to both technical and non-technical clients. * Strong interpersonal skills and the ability to work effectively with a wide range of constituencies. * Must be willing and able to assist in IT help desk support as a backup to other members of the department. * Must be able to lift and transport various technical components and assist with cable installations. Occasional ladder work may be required. * Shall be on call 24/7; responding to urgent support needs as determined by the Director of Technology Services. Required Education and Experience * Bachelor's degree in computer science or in a related field or commensurate experience. * Recent experience in computer technology, including hardware, software and network administration. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods of sitting or standing at a workstation, using a computer and other office equipment. * Frequent use of hands and fingers for typing, wiring, assembling, or repairing electronic equipment. * Ability to lift, carry, push, and pull computer equipment, peripherals, or boxes of supplies weighing up to 40 pounds. * Occasional bending, kneeling, crouching, or crawling to access equipment under desks, in server rooms, or in tight spaces. * Ability to climb ladders or step stools to install or access overhead cabling and equipment. * Visual acuity to read digital screens, technical diagrams, and manuals. * Auditory ability to hear and respond to end users, alarms, or signals in equipment or network environments. * Mobility to move between campus buildings and data center locations, sometimes multiple times per day. * Occasional extended hours or on-call availability during system maintenance, upgrades, or emergencies. * Sustained mental concentration and focus required to perform complex tasks, manage multiple priorities, and make sound decisions in a dynamic environment. * Ability to remain alert, composed, and professional while managing interruptions, shifting demands, and potentially high-stress or emotionally charged situations. * Capacity to work independently or collaboratively for extended periods while maintaining productivity and attention to detail. * Emotional resilience to handle sensitive information, provide support or service to diverse individuals, and adapt to evolving institutional needs. This role is typically performed in an office, lab, or server room environment, with some work required in classrooms, residence halls, or outdoor campus areas depending on the task. Serving at Cairn University Located in Langhorne, Bucks County, Pennsylvania, Cairn University exists to educate students to serve Christ in the church, society, and the world as biblically minded, well-educated and professionally competent men and women of character. Students earn bachelor's degrees in various areas including Bible, Education, Music, and Business Administration; and graduate degrees in Business, Divinity, Education, Organizational Leadership, Worship and Music, and Counseling. Cairn is a conservative evangelical institution within the protestant tradition that employs faculty and staff who profess Jesus Christ as personal Savior; agree to Cairn's Statement of Faith and Community Life Covenant; and serve students in a ministerial capacity through imparting and upholding biblical instruction, prayer, and mentoring. Members of the faculty are required to integrate biblical instruction in their respective professional subject areas. All members of the Cairn community are obligated to affirm, agree with, and align with the University Foundational Statements. During the application process, applicants will have the opportunity to review these statements and must agree to affirm and support the position of the University, if hired. Applicants are also asked to provide a Personal Testimony of salvation as part of the application process. To apply, please follow the link below. You may upload and submit your resume/CV and cover letter and unofficial transcripts with the application. Ineligible for sponsorship of H1B visa. Cairn University does not discriminate on the basis of race, gender, color, national or ethnic origin, age, disability or other protected characteristics, in administration of its educational, employment and admissions policies.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for information technology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite. As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City. Essential Functions * • Handles tickets assigned by team members or grabbed from the team queue. * • Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews. * • Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions. * • Fosters and maintains relationships with systems and technician staff across the City's IT community. * • Champions team initiatives, SOPs, and best practices with City staff. * • Provides on-call support on rotation with team for major incidents and outages. * • Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership. * • Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. * • Actively participates in the use, updating, and auditing of the SOP document library the team keeps. * • Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices. * • Completes other duties as assigned by manager or technical team lead. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding. Competencies, Knowledge, Skills and Abilities * • Experience managing complex systems and servers in an enterprise-level environment. * • Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape. * • Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language. * • Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions. * • Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues. * • Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. * • Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment. * • Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools. Additional/Desirable Skills & Abilities * • Experience in at least one scripting language, PowerShell preferred. * • Experience with PowerBi and DataVerse a plus. * • Familiarity with Windows Server and Linux Oses preferred. * • Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required. * • Understanding of cloud technologies. * • Familiarity with monitoring systems, automation software, and/or scripting environments. * • Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable. Additional Information Salary Range: $65,000 - $80,000 Salary Range cannot exceed $80,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? * We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities * We offer Comprehensive health coverage for employees and their eligible dependents * Our wellness program offers eligibility into the discounted medical plan * Employees receive paid vacation, sick leave, and holidays * Generous retirement savings options are available * The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ****************************************************** Job Location Google Maps requires functional cookies to be enabled

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. This position requires travel through **Philadelphia** territory and requires candidates who reside in this region. **Primary Responsibilities:** + Fosters a continually evolving partnership between Territory Managers and our valued customers in a Clinical Process advisory capacity + Train customers and maintain knowledge and expertise as product specialist for as product and guidelines evolve + Function as a resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement + Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals + Identify high risk patients who would benefit from advanced monitoring. + Must be in the OR daily from 6:30am - 3:00pm. **Qualifications:** + Minimum of 3 years of previous clinical experience in an acute care environment; expertise in cardiology is highly preferred. + Minimum Associate's degree in nursing, licensed as a registered nurse or clinical field, TVC, CV ICU or CV is preferred. + Understanding cardiovascular science, cardiovascular anatomy, pathology and physiology + Strong written and verbal communication skills + Ability to travel 40% + Strong understanding of hemodynamic monitoring preferred + Experience in a clinical or sales role within a Medical Device company is preferred + Proficiency presenting in front of other groups + Leadership roles in nursing are highly preferred At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under "Our Commitment to You". The anticipated compensation range for this position is $73,400.00 - $121,000.00 USD Annual Base + Commission, and the compensation offered will depend on the candidate's qualifications. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: + Potential Discretionary LTI Bonus + Potential reimbursement of vehicle use/mileage + Potential reimbursement of phone use Health and Well-being Benefits + Medical coverage + Health Savings Accounts + Flexible Spending Accounts + Medical coverage + Health Savings Accounts + Flexible Spending Accounts + Dental coverage + Vision coverage + Hospital Care Insurance + Critical Illness Insurance + Accidental Injury Insurance + Life and AD&D insurance + Short-term disability coverage + Long-term disability insurance + Long-term care with life insurance Other Well-being Resources + Anxiety management program + Wellness incentives + Sleep improvement program + Diabetes management program + Virtual physical therapy + Emotional/mental health support programs + Weight management programs + Gastrointestinal health program + Substance use management program + Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being + BD 401(k) Plan + BD Deferred Compensation and Restoration Plan + 529 College Savings Plan + Financial counseling + Baxter Credit Union (BCU) + Daily Pay + College financial aid and application guidance Life Balance Programs + Paid time off (PTO), including all required State leaves + Educational assistance/tuition reimbursement + MetLife Legal Plan + Group auto and home insurance + Pet insurance + Commuter benefits + Discounts on products and services + Academic Achievement Scholarship + Service Recognition Awards + Employer matching donation + Workplace accommodations Other Life Balance Programs + Adoption assistance + Backup day care and eldercare + Support for neurodivergent adults, children, and caregivers + Caregiving assistance for elderly and special needs individuals + Employee Assistance Program (EAP) + Paid Parental Leave + Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs + Bereavement leaves + Military leave + Personal leave + Family and Medical Leave (FML) + Jury and Witness Duty Leave **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . **Primary Work Location** USA NJ - Franklin Lakes **Additional Locations** **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. This position requires travel through Philadelphia territory and requires candidates who reside in this region. Primary Responsibilities: Fosters a continually evolving partnership between Territory Managers and our valued customers in a Clinical Process advisory capacity Train customers and maintain knowledge and expertise as product specialist for as product and guidelines evolve Function as a resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals Identify high risk patients who would benefit from advanced monitoring. Must be in the OR daily from 6:30am - 3:00pm. Qualifications: Minimum of 3 years of previous clinical experience in an acute care environment; expertise in cardiology is highly preferred. Minimum Associate's degree in nursing, licensed as a registered nurse or clinical field, TVC, CV ICU or CV is preferred. Understanding cardiovascular science, cardiovascular anatomy, pathology and physiology Strong written and verbal communication skills Ability to travel 40% Strong understanding of hemodynamic monitoring preferred Experience in a clinical or sales role within a Medical Device company is preferred Proficiency presenting in front of other groups Leadership roles in nursing are highly preferred At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under “Our Commitment to You”. The anticipated compensation range for this position is $73,400.00 - $121,000.00 USD Annual Base + Commission, and the compensation offered will depend on the candidate's qualifications. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: Potential Discretionary LTI Bonus Potential reimbursement of vehicle use/mileage Potential reimbursement of phone use Health and Well-being Benefits Medical coverage Health Savings Accounts Flexible Spending Accounts Medical coverage Health Savings Accounts Flexible Spending Accounts Dental coverage Vision coverage Hospital Care Insurance Critical Illness Insurance Accidental Injury Insurance Life and AD&D insurance Short-term disability coverage Long-term disability insurance Long-term care with life insurance Other Well-being Resources Anxiety management program Wellness incentives Sleep improvement program Diabetes management program Virtual physical therapy Emotional/mental health support programs Weight management programs Gastrointestinal health program Substance use management program Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being BD 401(k) Plan BD Deferred Compensation and Restoration Plan 529 College Savings Plan Financial counseling Baxter Credit Union (BCU) Daily Pay College financial aid and application guidance Life Balance Programs Paid time off (PTO), including all required State leaves Educational assistance/tuition reimbursement MetLife Legal Plan Group auto and home insurance Pet insurance Commuter benefits Discounts on products and services Academic Achievement Scholarship Service Recognition Awards Employer matching donation Workplace accommodations Other Life Balance Programs Adoption assistance Backup day care and eldercare Support for neurodivergent adults, children, and caregivers Caregiving assistance for elderly and special needs individuals Employee Assistance Program (EAP) Paid Parental Leave Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs Bereavement leaves Military leave Personal leave Family and Medical Leave (FML) Jury and Witness Duty Leave Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift

Job DescriptionDescription: Mental Health Supported Employment Specialist Salary: $18.00 / hour Mental Health Supported Employment Specialist Shift: Monday - Friday 8:30 AM - 4:30 PM At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Open Door Clubhouse is an employment-based rehabilitation program. Open Door Clubhouse maintains relationships with other member Club Houses. We're looking for a Mental Health Supported Employment Specialist who will be responsible for providing case management to assist members in reaching employment goals Duties and Responsibilities of the Mental Health Supported Employment Specialist: Administrate the employment and educational services of the Open Door Clubhouse. This would include, but is not limited to, overseeing the contractual obligations of the clubhouse to the Office of Vocational Rehabilitation. Participate in the Unit Meetings, in which clubhouse members discuss the various Work Ordered Day (WOO) tasks to be performed in the Employment/ Educational Services Unit, and volunteer to perform those tasks according to their choice. Participate in the WOO activities of the Employment/ Educational Services Unit, working side by side with the members and supporting them in accomplishing the WOO tasks, while preparing them in Job Readiness. Orientation of new members to the employment and educational services offered by the clubhouse. Ensure that members have appropriate identification for employment, and provide assistance to members in need of obtaining identification. Conduct group activities focused on such topics as: resume writing, job searching, hygiene and appropriate dress for job interviewing, practice job applications and interviewing techniques, socialization and assertiveness skills, problem solving skills, the impact of work earnings on member benefits (SSI, SSDI), as well as special topics as needed. Make provision for members to learn to use public transportation, as needed. Assess and evaluate individual member's interests and skills according to the member's participation in the WOO. Assist members in making employment and/ or educational choices accordingly. Reporting of member employment and earnings to benefit providers (i.e. SSA). Facilitate monthly dinner meetings for members who are employed, or considering employment, for support, socialization, and an exchange of work related information pertaining to member issues. Perform the role of Placement Manager for Transitional Employment Placements (TEP). This includes, but is not limited to the following: job coaching and providing support to the member working the TEP, acting as liaison between the employer and the member, acting as liaison between the employer and the clubhouse, provide coverage for member absences from work, and complete all paperwork contractually required by OVR. Prepare outcome measures relevant to member employment, for purposes of reporting. Participate in one or more of the various clubhouse committees. Facilitate the Clubhouse Orientation sessions as assigned. Provide all documentation for Employment/ Educational Services Unit members, as required by funding sources. Full Time Employees are eligible for generous benefit options including but not limited to: Medical, Vision and Dental Insurance with plan options to fit your needs Life and Long Term Disability Insurance 403B Retirement Savings Plan Paid Time Off (Holiday, sick, PTO, vacation) Tuition Reimbursement Employee Assistance Program Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance Requirements: Requirements of the Mental Health Supported Employment Specialist: From date of hire - Complete of a 12 hour orientation on psych rehab/ Clubhouse Model offered by certified trainers to be completed within 1 year of hire From date of hire - Complete at least 18 hours of training per year with at least 12 hours specifically focused on recovery/psych rehab/ Clubhouse 2 years experience working in the mental health field A valid driver's license Education Requirements of the Mental Health Supported Employment Specialist: An Associate's Degree in Human Services with at least 2 years of experience in the mental health field High school diploma or equivalent with 2 years of experience in the mental health field ACRE certification - or to be completed within one year of hire We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Job Description The Field Procedural Specialist (FPS) is responsible for providing technical, clinical, and educational expertise to ensure safe product use while supporting implants and ongoing follow-up visits during the Global Pivotal Study (GPS). The FPS will report to the Manager, Field Procedural Specialist Group within the Clinical Studies Department, interacting with the Leadless Pacemaker Global Training Manager during the Global Pivotal Study and through commercialization. RESPONSIBILITIES: Training Provide clinical expertise at the company training labs, including hands on implant procedure training with several physicians at a time in a simulated EP lab setting. Assist in onsite education and technical training activities with physicians and hospital support staff. Educate implanting teams on proper indications for use of the Leadless Pacemaker procedures. Provide support on questions regarding device follow up and programming. Facilitate onsite training in-service with staff on procedure simulators, including simulated procedures and procedural troubleshooting. Support local field representative training to support the study, if applicable. Clinical Study Site Support Responsible for implant and follow-up visit procedure, support in compliance with the instructions for use and trial protocol. Carry products and work with clinical studies team to manage site inventory to ensure adequate product at clinical study site. Collaborate and partner with the local Field Clinical Studies Engineering team responsible for protocol execution. Assist the clinical studies team in data collection during implant and follow-up visits to support protocol requirements. Responsible for scheduling individual travel arrangements to ensure site implant and follow-up coverage, with potential for site coverage for emergent checks or at times in other areas of the country. Maintain hospital eligibility/access with various vendor credentialing services. Communication Maintains a high level of communication with study sites and customers, Manager, FPS Group, and the GPS study team, including the Field Clinical Studies Engineering group, throughout the Global Pivotal Study. FPS and FCSE are expected at implant/ follow-up with FPS focus on implant procedure support and programming and FCSE focus on study protocol requirements Professional written and verbal communication skills. Provide updates to management to help improve the technology for next generation designs. Working with the program coordinator to ensure coverage. Submit accurate and timely expense reports. QUALIFICATIONS: Bachelor's degree in engineering, biological sciences, or a related field, OR equivalent or related experience in cardiology or clinical research. 3+ years sales and/or cardiac device technical experience in a hospital environment selling or supporting cardiac electrophysiology or cardiovascular implantable product. Prior experience with Cardiac Rhythm Management required, with a strong preference of prior leadless pacemaker experience. Preference for CCDS certification. 75% overnight travel may be required.

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Field Care Coordinator for our team in Pennsylvania. This is a field-based role, requiring frequent travel within the Philadelphia, PA area to visit FreedomCare's patients. Candidates applying must either currently hold Direct Care Worker (DCW) qualifications or be willing to obtain them. A valid driver's license and a reliable method of transportation are also required. Position Overview: The Field Care Coordinator works closely with our patients, caregivers, and other stakeholders in the business. Your goal will be to provide a seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us. Responsibilities: Schedule and perform initial home assessments (virtual and in-person) to screen for Home Health functional scale eligibility (ADL/IADL); develop caregiver emergency backup plan Serve as an internal expert on the waiver member and caregiver onboarding experience, assisting orientation and remote onboarding from start to finish to ensure consent and acceptance Perform In-Home Assessments quarterly for all assigned cases on care Ensure compliant annual training for each caregiver that reflects the waiver members assessed needs through in person or web-based training or in another manner that is meaningful to the Caregiver Ensure annual TB Risk Assessments are completed by each caregiver via DocuSign process Ensure compliance with provisional background checks Conduct internal audits of current on-care records to ensure compliance with state regulations Serve as an on-call backup for emergent patient situations where caregiver is not available Participate in meetings, provider fairs, and other stakeholder functions within the assigned area of coverage Escalate Participant and Caregiver related issues to leadership, such as noticeable decline in the Participants health (as identified during quarterly visits), any indications of abuse or neglect, etc. Perform additional home visits if the need is identified during the Care Team's review of Daily Notes or through other contact with the Participant or Caregiver Track all activities through entries into CRM (Salesforce) Function within the timeframes of a fast-paced home healthcare environment Performs other duties as required or assigned Ideal Candidate Will Possess: A Bachelor's degree or equivalent work experience Reliable transportation with the ability to travel to patient homes throughout surrounding areas, as needed +2 years of experience working with the frail or elderly disabled adults and caregivers 1-2 years of call center, telephonic outreach, customer service or other similar experience (required) 1-3 years of medical field experience and/or case management; experience updating and maintaining case notes The ability to assess patient health risk and any risk within the home The ability to exercise judgement independently and voice noticeable issues or trends Strong verbal and written communication skills; ability to establish strong rapport to effectively communicate, guide, educate, and support members and caregivers Strong problem-solving skills; able to identify issues and escalate when appropriate Excellent time management, critical thinking and active listening skills; able to multitask Possesses a high level of empathy and emotional intelligence Strong proficiency in computer software navigation and mobile applications Always maintain patient confidentiality; understands and adheres to HIPAA guidelines Nice-to-Haves: 2+ years of relevant experience in a similar position is preferred Salesforce experience is preferred 2+ years of customer service experience Bilingual in Spanish, or other languages, desired Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$20-$24 USD

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Associate Systems Engineer is a junior level position responsible for maintaining, testing, and analyzing City platform services to enable departments and agencies to be productive and meet strategic goals. In this role they will provide operational support for information technology systems, with a particular focus on critical City platforms such as email and collaboration applications from the Microsoft suite. As a member of the Platform Engineering team, this individual will respond to requests and problems directed to the team and administer core services. They may work in on-premises systems, cloud technologies, or both. This position works primarily with Windows, Active Directory, Azure AD, Office365, PowerShell, and other Microsoft technologies along with a few other key platforms used throughout the City. Essential Functions · Handles tickets assigned by team members or grabbed from the team queue. · Excellent customer service in working with clients and end-users on tickets, incidents, problems, requirements gathering, and reviews. · Active participation in all team meetings, including but not limited to stand-ups, knowledge transfers, ticket crushes, bridges and go-lives, incidents and outages, and planning sessions. · Fosters and maintains relationships with systems and technician staff across the City's IT community. · Champions team initiatives, SOPs, and best practices with City staff. · Provides on-call support on rotation with team for major incidents and outages. · Joins project teams primarily in a supporting role, with opportunities for growth and technical leadership. · Creates, shares, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. · Actively participates in the use, updating, and auditing of the SOP document library the team keeps. · Routinely utilizes available LMS courses and trainings, as well as personal practices, to stay on the cutting edge of technology and best practices. · Completes other duties as assigned by manager or technical team lead. Qualifications We care more about what you can do than where you learned how to do it. That said, a bachelor's degree is a good foundation for the work, and job-related experience around the competencies above is acceptable as well. The ideal candidate will have at least three (3) of experience working within IT, with particular preference given to experience with systems administration, scripting and coding, and Microsoft Office365. Additionally, this role may handle sensitive or confidential data. You must be able to pass an FBI background check and pass related trainings and coursework during onboarding. Competencies, Knowledge, Skills and Abilities · Experience managing complex systems and servers in an enterprise-level environment. · Understanding of Windows operating systems, Active Directory, and the Microsoft technology landscape. · Strong written and oral communication skills, including being able to present ideas in user-friendly, business-friendly and technical language. · Honed interpersonal skills with a focus on building rapports, listening to clients, and asking quality questions. · Competence and confidence in customer service skills, including troubleshooting, de-escalation, discussing issues, and providing options for requests and resolutions for issues. · Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems. · Ability to build effective relationships and strong commitment to working collegially and collaboratively with clients and colleagues at all levels in a diverse and distributed environment. · Ability to use a City-provided computer and other office equipment, including related software and email, calendar, collaboration tools. Additional/Desirable Skills & Abilities · Experience in at least one scripting language, PowerShell preferred. · Experience with PowerBi and DataVerse a plus. · Familiarity with Windows Server and Linux Oses preferred. · Knowledge of virtual environments (Hyper V, Azure HCI, vSphere, AWS) desired but not required. · Understanding of cloud technologies. · Familiarity with monitoring systems, automation software, and/or scripting environments. · Experience in state or local government or similar. Experience with nonprofit or education environments may be applicable. Additional Information Salary Range: $65,000 - $80,000 Salary Range cannot exceed $80,000 All applications must include a cover letter. Applications without a cover letter will be considered incomplete. Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************