Remote support specialist jobs in North Chicago, IL - 723 jobs

Aramco energizes the world economy. Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer. With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply. We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization. Overview We are seeking a Technology Value Realization Specialist to join our Technology Strategy & Planning Department (TSPD). TSPD's mission is to provide high-impact leadership and support across the technology life-cycle, from strategy setting to value realization and sustainable growth, and partner with corporate and business stakeholders to integrate new technologies into the company's strategies and investment plans. Your primary role is to play a central part in the corporate stage-gate and value realization process. You will provide leadership in the implementation, governance and sustainable capability needed to support full integration, application and continuous improvement of the technology stage-gate process. Key Responsibilities As the successful candidate you will be required to perform the following: Support the company-wide roll-out of the Technology Realized Value (TRV) KPI validation and reporting process in partnership with Upstream, Downstream, Finance & Technology Organizations. Manage and oversee the technology stage-gate process, including ongoing implementation to support R&D, technology development, demonstration and deployment, and transition to operations in order to enable value realization from technology investments. Provide leadership for scientists, engineers, and other business/functional specialists to enable de-risking and go/no go decisions for R&D projects, ensuring technical-commercial readiness prior to deployment and value realization. Serve as an internal consultant for project teams on the development of robust business cases, deployment and value realization strategies, including partnering with technical, commercial and business leads to implement robust commercial review process to maximize financial return and strategic impact from R&D projects. Assess technology stage-gate practices and related activities across the Company, in order to maintain high-standards and compliance with the Corporate Technology Development General Instructions. Partner with R&D staff and stakeholders in technology, business and supporting functions, in order to ensure alignment across all areas and to support a smooth transition and adoption of the enhanced technology management processes. Provide expert guidance to project teams and technology/executive management on related activities, including business case development, IP and commercial strategy, supply chain development, deployment plans, business models, value realization and related techno-economics. Support financial reporting for deployed technologies to ensure value capture. Minimum Requirements You must hold a Bachelor degree in Science or Engineering. An advanced degree (MBA/Finance) is highly desirable. You should have at least 10 years of professional experience, including at least 5 years of experience in commercial technology development and value realization, preferably with some experience in oil and gas, chemicals and related industries. You must possess subject matter expertise, business acumen and effective change management skills. You will be able to demonstrate experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, Clarity and similar software applications. A proven track record of successfully working with multi-cultural, cross-functional teams, and developing productive working relationships. Experience with Operation Excellence (OE) process development, implementation, including continuous improvement is also required. Work Location & Work Schedule Work Location: Within Saudi Arabia - To be specified in Job offer Work Schedule: Full Time - To be specified in Job offer Job Posting Duration Job Posting Start Date: 11/19/2025 Job Posting End Date: 12/31/2026 Working environment Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development. We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.

Join Komatsu and Be Part of Something Big! The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions. Key Job Responsibilities To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience. Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion). Define technical requirements, specifications, and architecture designs based on business objectives and user needs. Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges. Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing. Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps. Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities. Stay current with industry trends and best practices, application logging, monitoring, and observability. Serve as the PLM expert and primary point of contact for all engineering applications. Train business users on new PLM processes and manage business requests. Qualifications/Requirements Bachelor's degree in information technology, information science or a related field 10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles. Ability to lead teams, communicate effectively, and build strong relationships. Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies. Strong technical skills in PLM, including experience with data management, process optimization, and system administration. Strong analytical and problem‑solving skills to address PLM issues and implement solutions. Ability to learn new technologies and adapt to changing requirements. Strong written and verbal communication skills. Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location. Company Benefits Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment. 401k and/or employee savings programs Employee time off (vacation and designated holidays) Employee and family assistance programs Disability benefits Life insurance Employee learning and development programs Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together. Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** . EEO Statement Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr

Job Title: Desktop Support Specialist (Level 2/3 Support) Duration: 6 months (CTH) We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives. Top 5 Skills Required: 5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting. Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune. ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management. Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications). White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner. Key Responsibilities: Desktop Support & Troubleshooting: Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support). Mobile Device Management (MDM): Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops. Device Building & Deployment: Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications. Executive Support (White Glove Treatment): Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience. Day-to-Day Ticket Management: Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades. In-Person Support: Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service. Documentation & Reporting: Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: 5+ years of experience in desktop support, IT support, or related roles. Extensive experience in Mobile Device Management (MDM) and Intune deployment and management. Strong experience in providing white-glove support for executives. Knowledge and practical application of the ITIL framework. Technical Skills: Advanced troubleshooting skills for desktop hardware/software issues. Expertise in Intune (building, deploying, and managing devices and applications). Familiarity with Active Directory, networking, and security protocols. Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.). Proficient with MDM tools and mobile device troubleshooting. Ability to work with both Windows and mac OS operating systems. Soft Skills: Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff. Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor. Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times. Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment. Self-Starter: Ability to work independently with minimal supervision and make decisions as needed. Day-to-Day Activities: Balance and manage incoming service tickets, prioritizing and addressing issues as needed. Handle in-person desktop support for employees, ensuring quick and effective resolutions. Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools. Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment. Preferred Skills: Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation. Experience with cloud-based desktop solutions and virtualization tools. Experience managing and deploying software via Intune.

Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution. The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution. This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives. Claims & Subrogation Leadership Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements Serve as escalation point for complex, high-value, or disputed claims Partner closely with operations, customer service, legal, and risk management teams Coordinate with insurance carriers, adjusters, brokers, and external counsel Communicate claim status, trends, and outcomes to internal stakeholders and customers Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts) Maintain accurate documentation and case management records Identify recurring issues and recommend process improvements to reduce future claims Support audits, reporting, and risk mitigation initiatives Provide guidance, training, and informal leadership to claims and logistics support staff Develop best practices, standard operating procedures, and escalation frameworks Assist management with performance metrics, KPIs, and claims trend analysis Qualifications Required Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation Strong working knowledge of freight claims, cargo loss/damage, and liability recovery Experience working with carriers, insurers, and third-party adjusters Ability to interpret contracts, bills of lading, and transportation regulations Strong analytical, organizational, and negotiation skills Preferred Experience in a 3PL, freight forwarder, carrier, or logistics service provider Familiarity with domestic and/or international shipping regulations Prior experience leading or mentoring junior staff Bachelor's degree in Business, Supply Chain, Risk Management, or related field

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds. Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services

Are you an experienced Litigation Specialist with experience in Auto Claims looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities? If you answered YES to the above, it's time to talk to First Chicago Insurance Company! We offer: First Year Hiring Bonus for direct applicants Competitive Salaries Excellent benefits Growth opportunities! Apply only if you consider yourself a career professional who loves to work, because we work hard here! We are seeking an experienced Litigation Claims Specialist! The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies. DUTIES & RESPONSIBILITIES: Handle litigation claims in accordance with established office procedures Determine coverage and draft any applicable reservations of rights letters Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions Maintain an appropriate diary on all open files Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims Evaluates and determine potential use of experts and/or field investigators Maintain claim files and document all claim activity in accordance with applicable regulations and company policies. Prepare and present claim evaluations to secure appropriate settlement authority Establish and maintain proper indemnity and expense reserves Conduct onsite review of defense counsel as required by management Adhere to the rules and regulations of the Department of Insurance specific to the loss state Additional duties as deemed necessary by direct supervisor / management QUALIFICATIONS REQUIRED: 7-10 years of applicable auto claims handling experience JD a plus but not required. Prior non-standard auto claims experience a plus! Knowledge of legal and medical terminology Excellent negotiation, communication, organizational and interpersonal skills Ability to pass written examinations where required by state statutes to become a licensed claim adjuster First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: Competitive Salaries Commitment to your Training & Development Medical and Dental and Vision Short Term Disability/Long Term Disability Life Insurance Flexible Spending Account Telemedicine Benefit 401k with a generous company match Paid Time Off and Paid Holidays Tuition Reimbursement Wellness Program Fun company sponsored events And so much more! Estimated Compensation Range: $70,400/year-$118,750/year* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Department: IT Technology Support Svcs Salary/Grade: NEX/16 Target hiring range for this position will be between $29.22 to 34.73 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data Job Summary: Diagnoses and resolves complex technical issues for students, faculty, researchers, alumni, and staff related to Northwestern's enterprise applications and services. Resolves complex identity and access management issues. Troubleshoots and resolves technical issues with financial, HR, student, and collaboration services. Provisions resources and access to central services based on complex approval criteria and workflows. Provides an advanced level of support during major changes to or rollout of enterprise applications and services. Reviews and recommends support processes and internal support documentation. May lead medium-sized projects. Specific Responsibilities: Strategic Planning * Identifies support issue trends to recommend application and service configuration changes. * Recommends changes to services and applications to increase efficiency and effectiveness of teams and applications. * Coordinates continuous service improvement projects within the local IT team Administration * Documents activities, events and materials used in troubleshooting and support activities, and problem resolutions. * Tests and develops knowledge base articles * Tests and provides feedback on recommended technical support practices for new applications and services and/or major changes to existing applications and services * Attends trainings and meetings regarding updates and/or enhancements to applications and software Performance * Provides troubleshooting/triage assistance to end users in a courteous and professional manner for in-person, phone, and email requests. * Recommends solutions to advanced level problems, questions, and inquiries encountered by clients according to established practices. * Identifies and escalates complex issues along existing escalation pathways as appropriate. Supervises * Assists with on-boarding of junior staff. * Participating in team issue triage resulting in task assignment Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 3-5 years' experience in consulting, training, technical support, or user service, in an information technology environment or other relevant experience required. * Work history demonstrating increasing levels of responsibility and leadership. Infrastructure * identity management/provisioning Analytical * critical thinking * judgment * Troubleshooting Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GS1

Responsibilities We are looking for a proactive and technically skilled Senior Technical Support Specialist to join our IT Infrastructure team. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series. The ideal candidate will combine technical expertise with exceptional communication skills to deliver seamless support, including executive-level assistance. This is a contract to hire position located onsite in Deerfield, IL. Qualifications 2+ years of experience in IT infrastructure or technical support roles. Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony). Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints). Experience with Crestron AV control systems and Polycom Studio X50. Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio. Working knowledge of Microsoft 365 administration. Excellent troubleshooting skills and ability to communicate technical concepts clearly. Proven ability to work independently and collaboratively in fast-paced environments. Experience supporting executive-level users with professionalism and responsiveness. Strong written and verbal communication skills. The candidate must have a car, as this position requires travel between locations A valid driver's license and proof of vehicle insurance will be required Legally authorized to work in the US without sponsorship Must demonstrate a “can-do” attitude Preferred: Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming. Experience with Zoom CRC or similar conferencing connectors. Familiarity with ITIL practices and service management tools (e.g., ServiceNow). Experience supporting hybrid work environments and remote collaboration technologies. We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range: $40-$45 per hour What you get: We offer weekly competitive pay, medical, dental, vision, 401K and more. Overview MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us: Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at ************************* As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact ************************. The “Know Your Rights” Poster is available here ******************************************************************************************** Sentinel EEO Policy Statement is available here. **************************************** JFNDNP

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. • Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. • Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud. • Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud. Responsibilities: • Support Specialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform. • Provide technical support for clients such as troubleshooting client issues connecting to our systems. • Monitor for system alerts. Contact clients when interruptions in their data feed are impacted. • Develop and deploy fraud transaction screening rules and methodologies • Configure Fraud Analyst user interface to Customer specifications • Support existing and new clients regarding Interceptas system usage • Develop additional tactics and other procedures to diminish Customers' risk • Work closely with Customers to identify new features and functionality for Interceptas • Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed • Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded • Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams. • Manage and perform project implementation tasks such implementing new processes. • Examples include implementing a new line of business, implementing third party API services and product enhancements. • Job may require minimal travel • Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office. Qualifications Qualifications: • This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience. Specific qualifications include: • Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS) • Prior experience working directly with customers • Experience troubleshooting an application • Technical Skills around data manipulation • Knowledge of SQL or XML is a plus • Excellent written and verbal communication skills • Experience with online credit card fraud prevention a plus. Additional Information HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************

We are seeking a collaborative and solutions-driven IT Applications Support Specialist to join our team. This entry-level role is ideal for candidates with 0-3 years of experience, including internships or early career experience. The focus is on business application support-not hardware or networking-so we're looking for individuals eager to work with tools like JD Edwards (JDE), Salesforce, Power BI, and emerging AI solutions, as well as SQL and data analysis. This is not a remote position. About W.S. Darley & Co Founded in 1908, W.S. Darley & Co. (Darley) remains a family owned and operated business, supplying the highest quality equipment solutions to its military and first responder customers. With origins in the equipment distribution and Midwest manufacturing, Darley offers a family of leading innovative emergency equipment brands and innovative solutions. Darley prides itself on delivering the highest quality solutions and services from its corporate headquarters in Itasca, IL and its ISO 9001:2015 certified manufacturing operations in Chippewa Falls, WI and Janesville, IA. Requirements Provide support for applications such as JD Edwards, Salesforce, Power BI, and AI tools. Troubleshoot and resolve application-related issues. Assist with application configuration, maintenance, and upgrades. Collaborate with IT teams to ensure smooth integration across systems. Document issues and resolutions for future reference. Train and support end-users on application functionality. Monitor application performance and ensure security compliance. Perform basic SQL queries and data analysis to support reporting and decision-making. Requirements 0-3 years of experience in IT application support or related roles (internship experience welcome). Familiarity with JD Edwards, Salesforce, Power BI, and SQL or similar tools are preferred. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience). Benefits Offered PTO Paid Holidays Tuition Reimbursement Health & Wellness Reimbursement Medical Dental Vision Life & Disability HSA with Darley contribution FSA 401K/Roth with match and profit sharing Darley paid life insurance AAP/EEO Statement Darley is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law. Salary Description 70,000 to 80,000

Skills & Experience Required: · Bachelor's Degree preferred · Two-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops · Ability to provide technical support to computer users both on the telephone and face-to-face when necessary · Strong amount of technical knowledge of Windows XP, Windows 7, Microsoft Office 2003/2007 products, Market Data Applications (ex. Bloomberg) and telephony environments. Expert level knowledge in at least one of these areas. · Ability to broaden knowledge in the functional areas of IT and be proficient in 2 or more functional areas · Strong basic execution capabilities within functional areas of IT · Moderate proficiency in troubleshooting desktop computer issues, both hardware and software · Ability to manage a work queue in a ticketing system · Work overtime hours, weekend hours and on-call hours as required · Excellent customer services skills; good telephone presence. · Ability to handle multiple tasks and prioritize appropriately Requirements: The Service Desk Technician will perform a variety of support activities including but not limited to the remediation of desktop computer issues and the support of desktop computer users with their hardware and software needs. He or she will answer phone calls and log issues with an incident tracking system. The Technician will escalate and track issues when immediate resolution is not possible. The Technician will perform other duties in service to the Technical Services department as required Key Responsibilities: · Provide initial troubleshooting of application and hardware issues. Issues of moderate complexity for any type of desktop hardware and software should normally be solved without assistance. In at least one technical area of specialization, incumbent should be able to solve problems of the highest complexity. For more complex issues in areas beyond the incumbents primary area of specialization, incumbent will collect data and escalate complex issues to Senior Service Desk or Desktop support staff and track those issues through completion · Will solve issues for moderately complex problems in all technical areas and will solve extremely complex problems in at least one technical area. · Apply policies to situations with minimal interpretation. Supervision Received/Provided: · Performing project work as assigned under the supervision of a lead or manager. · Team player attitude, excellent communication skills, and the capacity to work with minimum supervision; good customer handling skills. · The focus of a service desk person is to stay at the service desk and service people over the phone. Some problems are more easily handled in person, also during periods of high call volume, problems may be delegated to a desk top support person from a service desk person for reasons of efficiency Provide Level 1 technical support for users of desktop hardware and software in the same location and level 2 technical support for users of desktop hardware and software in remote locations. · For any problem where the user is in the same location, during periods of very high call volume, incumbent may forward the problem to a desktop support technician even if they are technically capable of solving it themselves. · Contribute to work flow or process change/redesign to the team where improvements are identified through troubleshooting · Performing Active Directory actions such as password resets and data entry, as required. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: Northbrook, IL Duration: 12 months with possible extension Job Description: Deskside Support Representative - Onsite Support · Basic Windows OS skills, basic HW Diag skills, PC set up skills, must be able to manage PC parts inventory, action ticket system for work effort Qualifications share resume asap Additional Information For more information, Please contact Shubham 97295-4595

In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter. Take necessary measures to obtain information needed to finalize inquiries/transactions and maintain a suspense and follow-up system for outstanding underwriting items. Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file. Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions. Utilize and adhere to internal guidelines, procedures and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards. Participate in problem solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilizes continuous improvement methodologies to improve processes & procedures in an effort to work more efficiently & effectively and permanently eliminate problems. Under Underwriter direction, attached appropriate forms and makes policy changes as requested. Establish, support, and maintain effective relationships and/or regular contact with clients and build strong relationships with employees across the organization. Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved. Education Bachelor's degree preferred. Work Experience/Skill Sets Excellent oral and written communication and organizational skills Ability to multi-task in fast-paced environment. Ability to work independently and within a team. Ability to follow process and attention to details. Willingness to work toward insurance designation (AINS) Intermediate level of proficiency in MS Word and Excel. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Pay information: The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $21.78 - $29.95 per hour with a 5% bonus potential. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.

Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center. In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. Responsibilities Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential. Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks Assists with client medication observation in Crisis programming as needed Performs tasks related to maintaining environmental standards in crisis programming Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention. Completion of required documentation within established timeframes, through use of an Electronic Client Record Participates in team meetings to assess clients' progress. Participates in emergency response activities as assigned. Requirements A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC. Must be 21 years of age. Experience preferred, but not required While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds. Salary $17.00 Hourly Job Type On-Call Service Unit Behavioral Health Services Department Emergency Services

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Accertify, a wholly owned subsidiary of American Express, is a leader in providing software, tools and strategies for preventing online fraud and mitigating enterprise-wide risks. • Accertify is looking for an Application Support Specialist to join our team to assist our customers and manage their exposure to online credit card fraud. • Accertify provides eCommerce merchants with the industry's first end-to-end platform for combating fraud. • Our application, called Interceptas, is built on a workbench platform that integrates all the features, tools and services a merchant needs to effectively and efficiently combat online credit card fraud. Responsibilities: • Support Specialists are responsible for technical support of current clients as well as the successful deployment of the various components of Accertify's Interceptas fraud prevention platform. • Provide technical support for clients such as troubleshooting client issues connecting to our systems. • Monitor for system alerts. Contact clients when interruptions in their data feed are impacted. • Develop and deploy fraud transaction screening rules and methodologies • Configure Fraud Analyst user interface to Customer specifications • Support existing and new clients regarding Interceptas system usage • Develop additional tactics and other procedures to diminish Customers' risk • Work closely with Customers to identify new features and functionality for Interceptas • Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approaches and features as needed • Develop strong relationship with Customers to deliver exceptional service and ensure that expectations are exceeded • Act as a liaison between new and existing Customers and internal departments including Support, Operations, and Development teams. • Manage and perform project implementation tasks such implementing new processes. • Examples include implementing a new line of business, implementing third party API services and product enhancements. • Job may require minimal travel • Schedule: Monday, Tuesday, Wednesday, Saturday, Sunday 2 pm - 11pm CDT. Saturday and Sunday will be work from home, the weekdays will be in the office. Qualifications Qualifications: • This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience. Specific qualifications include: • Bachelor's Degree and/or 3+ years experience of application support experience required, preferably supporting software as a service (SaaS) • Prior experience working directly with customers • Experience troubleshooting an application • Technical Skills around data manipulation • Knowledge of SQL or XML is a plus • Excellent written and verbal communication skills • Experience with online credit card fraud prevention a plus. Additional Information HM is available to interview ASAP. If you are interested with the Opportunity please reach me ************