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Sales and service associate vs sales clerk

The differences between sales and service associates and sales clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales and service associate has an average salary of $55,256, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a sales and service associate include sound judgment, sales process and customer problems. The most important skills for a sales clerk are customer service, stock shelves, and sales floor.

Sales and service associate vs sales clerk overview

Sales And Service AssociateSales Clerk
Yearly salary$55,256$25,739
Hourly rate$26.57$12.37
Growth rate--
Number of jobs274,962372,651
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 34%
Average age4141
Years of experience--

What does a sales and service associate do?

A sales and service associate is responsible for selling goods and services for the customers and help them with their purchasing needs. Sales and service associates respond to the customers' inquiries and concerns, recommend products according to the customers' specifications, and ensure that the stocks are adequately filled. They also help management in identifying business opportunities from the current industry trends that would generate more revenue resources and increase the company's sales and profits.

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

Sales and service associate vs sales clerk salary

Sales and service associates and sales clerks have different pay scales, as shown below.

Sales And Service AssociateSales Clerk
Average salary$55,256$25,739
Salary rangeBetween $29,000 And $103,000Between $16,000 And $39,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateNew YorkNew York
Best paying companyVeeva SystemsHawaii Pacific Health
Best paying industry-Energy

Differences between sales and service associate and sales clerk education

There are a few differences between a sales and service associate and a sales clerk in terms of educational background:

Sales And Service AssociateSales Clerk
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common college--

Sales and service associate vs sales clerk demographics

Here are the differences between sales and service associates' and sales clerks' demographics:

Sales And Service AssociateSales Clerk
Average age4141
Gender ratioMale, 45.4% Female, 54.6%Male, 35.3% Female, 64.7%
Race ratioBlack or African American, 10.2% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.7% White, 55.6% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between sales and service associate and sales clerk duties and responsibilities

Sales and service associate example responsibilities.

  • Set and achieve monthly goals in new accounts and investment referrals; encourage cross-sells of services as per management
  • Experience booking and closing loans.
  • Collaborate with agents in booking appointments and fielding calls.
  • Prepare and maintain a log in CRM of all quotations and customer relate activity.
  • Cashier, inventory, plumbing, paint, lawnmowers, pump repair and pool cleaning service
  • Offer customers an opportunity to test drive vehicles; conduct follow up calls and CRM.
  • Show more

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales and service associate vs sales clerk skills

Common sales and service associate skills
  • Sound Judgment, 18%
  • Sales Process, 12%
  • Customer Problems, 11%
  • Financial Transactions, 11%
  • Product Knowledge, 10%
  • Outbound Calls, 7%
Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%