Sales/stock associate vs customer sales associate

The differences between sales/stock associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $30,494 average annual salary of a sales/stock associate.

The top three skills for a sales/stock associate include kids, store locations and store shelves. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Sales/stock associate vs customer sales associate overview

	Sales/Stock Associate	Customer Sales Associate
Yearly salary	$30,494	$37,024
Hourly rate	$14.66	$17.80
Growth rate	1%	-4%
Number of jobs	401,752	415,981
Job satisfaction	-	-
Most common degree	High School Diploma, 46%	Bachelor's Degree, 41%
Average age	38	40
Years of experience	-	12

What does a sales/stock associate do?

Sales/stock associates or stock clerks receive shipments or goods to a store and prepare them for marketing. Their job involves checking the accuracy of the shipment, stocking items in the warehouse, and maintaining the store inventory. They are the ones who locate the misplaced stocks or relocate them anywhere. Among their minor duties are shelve arrangement, facility cleanup, and correspondence handling. Also, they help assist the unloading of the shipments to factor, warehouse, or store.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Sales/stock associate vs customer sales associate salary

Sales/stock associates and customer sales associates have different pay scales, as shown below.

	Sales/Stock Associate	Customer Sales Associate
Average salary	$30,494	$37,024
Salary range	Between $24,000 And $38,000	Between $27,000 And $49,000
Highest paying City	-	Odenton, MD
Highest paying state	-	Maryland
Best paying company	-	Johnson Controls
Best paying industry	-	Real Estate

Differences between sales/stock associate and customer sales associate education

There are a few differences between a sales/stock associate and a customer sales associate in terms of educational background:

	Sales/Stock Associate	Customer Sales Associate
Most common degree	High School Diploma, 46%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Sales/stock associate vs customer sales associate demographics

Here are the differences between sales/stock associates' and customer sales associates' demographics:

	Sales/Stock Associate	Customer Sales Associate
Average age	38	40
Gender ratio	Male, 65.8% Female, 34.2%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 10.3% Unknown, 5.6% Hispanic or Latino, 22.8% Asian, 7.0% White, 53.4% American Indian and Alaska Native, 1.0%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	7%

Differences between sales/stock associate and customer sales associate duties and responsibilities

Sales/stock associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Stock shelves with books using RF technology.
Scan inventory into system using a RF scanner.
Can operate a POS system cash register and count the money to ensure the correct amount.
Used in-house POS to ring up purchases in-store and by phone as well as to search national inventory database.
Maintain cleanliness according to regulate standards throughout the facilities, both inside and outside per organizations regulations.

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Sales/stock associate vs customer sales associate skills

Common sales/stock associate skills

Kids, 40%
Store Locations, 20%
Store Shelves, 7%
Stock Room, 6%
Stock Shelves, 3%
Product Knowledge, 3%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Office and Administrative Industry
Sales/Stock Associate
Sales/Stock Associate vs Customer Sales Associate

Updated January 8, 2025

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