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The differences between sales support engineers and inside sales engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and an inside sales engineer. Additionally, a sales support engineer has an average salary of $78,335, which is higher than the $50,487 average annual salary of an inside sales engineer.
The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for an inside sales engineer are customer service, product knowledge, and CRM.
| Sales Support Engineer | Inside Sales Engineer | |
| Yearly salary | $78,335 | $50,487 |
| Hourly rate | $37.66 | $24.27 |
| Growth rate | 6% | 6% |
| Number of jobs | 118,608 | 156,700 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 59% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.
An inside sales engineer is an individual who uses specialized technical knowledge to negotiate between sales units and clients to increase the profits and revenue of a company. Inside sales, engineers must seek clients who will benefit from their products or services and aim to maximize client potential in the different allocated regions. Inside sales engineers must also provide technical help and carry out training, if necessary, once a sale has been made.
Sales support engineers and inside sales engineers have different pay scales, as shown below.
| Sales Support Engineer | Inside Sales Engineer | |
| Average salary | $78,335 | $50,487 |
| Salary range | Between $52,000 And $116,000 | Between $33,000 And $76,000 |
| Highest paying City | Fort Collins, CO | Alexandria, VA |
| Highest paying state | Virginia | New York |
| Best paying company | Agilent Technologies | Fluid Components International |
| Best paying industry | Energy | Technology |
There are a few differences between a sales support engineer and an inside sales engineer in terms of educational background:
| Sales Support Engineer | Inside Sales Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 59% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Northwestern University |
Here are the differences between sales support engineers' and inside sales engineers' demographics:
| Sales Support Engineer | Inside Sales Engineer | |
| Average age | 44 | 44 |
| Gender ratio | Male, 84.8% Female, 15.2% | Male, 65.3% Female, 34.7% |
| Race ratio | Black or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3% | Black or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.3% Asian, 5.7% White, 77.7% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 7% | 7% |