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Sales support engineer vs pre sales engineer

The differences between sales support engineers and pre sales engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and a pre sales engineer. Additionally, a pre sales engineer has an average salary of $116,651, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a pre sales engineer are sales process, pre sales, and cloud.

Sales support engineer vs pre sales engineer overview

Sales Support EngineerPre Sales Engineer
Yearly salary$78,335$116,651
Hourly rate$37.66$56.08
Growth rate6%6%
Number of jobs118,60868,855
Job satisfaction-4
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a pre sales engineer do?

A pre-sales engineer's role is to assist clients by offering technology recommendations and advice, aiming to secure sales and client satisfaction. Aside from selling products and services, a pre-sales engineer is also responsible for coordinating with various sales personnel, identifying the needs of clients, discussing how the equipment and devices can help attain business goals, and answering any inquiries about the subject. Furthermore, it is essential to develop positive relationships with clients, all while adhering to the company's policies and regulations.

Sales support engineer vs pre sales engineer salary

Sales support engineers and pre sales engineers have different pay scales, as shown below.

Sales Support EngineerPre Sales Engineer
Average salary$78,335$116,651
Salary rangeBetween $52,000 And $116,000Between $84,000 And $160,000
Highest paying CityFort Collins, COSan Francisco, CA
Highest paying stateVirginiaOregon
Best paying companyAgilent TechnologiesApple
Best paying industryEnergyTechnology

Differences between sales support engineer and pre sales engineer education

There are a few differences between a sales support engineer and a pre sales engineer in terms of educational background:

Sales Support EngineerPre Sales Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityStanford University

Sales support engineer vs pre sales engineer demographics

Here are the differences between sales support engineers' and pre sales engineers' demographics:

Sales Support EngineerPre Sales Engineer
Average age4444
Gender ratioMale, 84.8% Female, 15.2%Male, 83.5% Female, 16.5%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.4% White, 75.4% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between sales support engineer and pre sales engineer duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Show more

Pre sales engineer example responsibilities.

  • Manage OEM accounts on organizing their sales initiatives as well as any technical issues that they encounter during the product lifecycle.
  • Configure and maintain Cisco routers, [] switches and VPN concentrators for client installations.
  • Collaborate in closing a major contract with Morgan Stanley for one of the world's largest UNIX to Linux migrations.
  • Provide OEM customers new product training and pre-sales systems analysis and configuration support.
  • WAN network consist of mix of ATM, ISDN and T1 solutions.
  • Support all aspects of Unix program delivery.
  • Show more

Sales support engineer vs pre sales engineer skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common pre sales engineer skills
  • Sales Process, 8%
  • Pre Sales, 8%
  • Cloud, 7%
  • POC, 5%
  • Azure, 4%
  • Linux, 4%