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Sales support engineer vs sales engineer

The differences between sales support engineers and sales engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and a sales engineer. Additionally, a sales engineer has an average salary of $93,727, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a sales engineer are pre sales, customer service, and sales process.

Sales support engineer vs sales engineer overview

Sales Support EngineerSales Engineer
Yearly salary$78,335$93,727
Hourly rate$37.66$45.06
Growth rate6%6%
Number of jobs118,608132,324
Job satisfaction-5
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 74%
Average age4444
Years of experience66

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a sales engineer do?

A sales engineer is responsible for assisting customers with their technical equipment and advanced scientific product needs. Sales engineers must have excellent knowledge of the scientific processes and component functions of the products they're selling to deliver presentations and orient the customers. Sales engineers' duties also include troubleshooting, identifying product defects, and upgrading systems for better optimization. They are also responsible for analyzing cost estimates documents, performing adjustments as needed, process payments, arranging deliveries, and settling customers' complaints by replacing damaged items or doing refunds.

Sales support engineer vs sales engineer salary

Sales support engineers and sales engineers have different pay scales, as shown below.

Sales Support EngineerSales Engineer
Average salary$78,335$93,727
Salary rangeBetween $52,000 And $116,000Between $66,000 And $132,000
Highest paying CityFort Collins, COWashington, DC
Highest paying stateVirginiaVirginia
Best paying companyAgilent TechnologiesMeta
Best paying industryEnergyTechnology

Differences between sales support engineer and sales engineer education

There are a few differences between a sales support engineer and a sales engineer in terms of educational background:

Sales Support EngineerSales Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 74%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityNorthwestern University

Sales support engineer vs sales engineer demographics

Here are the differences between sales support engineers' and sales engineers' demographics:

Sales Support EngineerSales Engineer
Average age4444
Gender ratioMale, 84.8% Female, 15.2%Male, 90.1% Female, 9.9%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 7.1% White, 76.8% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between sales support engineer and sales engineer duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
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Sales engineer example responsibilities.

  • Create and manage product/technical parts of responses to RFI and RFP requests.
  • Maintain and closely manage expenses, overall cost of sale, receivables, ROI.
  • Create tools to manage customer projects, such as standardized proposals, technical templates, and SQL tracking database.
  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Perform detail responses and presentations to RFP, RFI and RFR requests on technical/sales opportunities.
  • Generate and release drawings on AutoCAD and SolidWorks for weld shop and machine shop parts fabrication.
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Sales support engineer vs sales engineer skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common sales engineer skills
  • Pre Sales, 6%
  • Customer Service, 5%
  • Sales Process, 5%
  • Technical Support, 4%
  • Windows, 3%
  • CRM, 3%