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Sales support engineer vs sales engineering manager

The differences between sales support engineers and sales engineering managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and a sales engineering manager. Additionally, a sales engineering manager has an average salary of $122,397, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a sales engineering manager are cloud, pre sales, and customer satisfaction.

Sales support engineer vs sales engineering manager overview

Sales Support EngineerSales Engineering Manager
Yearly salary$78,335$122,397
Hourly rate$37.66$58.84
Growth rate6%6%
Number of jobs118,608143,055
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Average age4444
Years of experience66

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a sales engineering manager do?

A sales engineering manager specializes in developing systems and procedures to optimize a company's sales operations, aiming for client satisfaction and profit growth. It is their duty to set goals and timelines, establish guidelines, manage different teams, research new business and client opportunities, gather and analyze data to identify the strengths and weaknesses of existing operations, develop sales strategies, and implement solutions against problem areas. Moreover, as a manager, it is essential to lead and encourage staff to reach goals while enforcing and promoting the company's policies and regulations.

Sales support engineer vs sales engineering manager salary

Sales support engineers and sales engineering managers have different pay scales, as shown below.

Sales Support EngineerSales Engineering Manager
Average salary$78,335$122,397
Salary rangeBetween $52,000 And $116,000Between $89,000 And $167,000
Highest paying CityFort Collins, COSan Francisco, CA
Highest paying stateVirginiaVirginia
Best paying companyAgilent TechnologiesGoogle
Best paying industryEnergyTechnology

Differences between sales support engineer and sales engineering manager education

There are a few differences between a sales support engineer and a sales engineering manager in terms of educational background:

Sales Support EngineerSales Engineering Manager
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityStanford University

Sales support engineer vs sales engineering manager demographics

Here are the differences between sales support engineers' and sales engineering managers' demographics:

Sales Support EngineerSales Engineering Manager
Average age4444
Gender ratioMale, 84.8% Female, 15.2%Male, 93.0% Female, 7.0%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.2% Asian, 6.1% White, 77.4% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between sales support engineer and sales engineering manager duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Show more

Sales engineering manager example responsibilities.

  • Develop and implement OEM SaaS hosting model with ISP/ASP partners which lead to new revenue and partnership opportunities.
  • Coordinate and manage installation of VoIP & networking solutions.
  • Manage RFP technical responses for large computer and/or telecommunication projects.
  • Lead team of sales engineers to provide B2B host solutions and SaaS.
  • Architect solution for either a cloud or hybrid hosting model depending on customer needs.
  • Provide technical support/consultation for sales staff and channel partners with regards to deploying various IP services.
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Sales support engineer vs sales engineering manager skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common sales engineering manager skills
  • Cloud, 11%
  • Pre Sales, 10%
  • Customer Satisfaction, 10%
  • Post Sales, 6%
  • Business Development, 5%
  • Sales Process, 5%