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Sales support engineer vs sales support coordinator

The differences between sales support engineers and sales support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support engineer, becoming a sales support coordinator takes usually requires 6-8 years. Additionally, a sales support engineer has an average salary of $78,335, which is higher than the $39,648 average annual salary of a sales support coordinator.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a sales support coordinator are sales support, powerpoint, and CRM.

Sales support engineer vs sales support coordinator overview

Sales Support EngineerSales Support Coordinator
Yearly salary$78,335$39,648
Hourly rate$37.66$19.06
Growth rate6%-8%
Number of jobs118,60886,112
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4446
Years of experience68

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

Sales support engineer vs sales support coordinator salary

Sales support engineers and sales support coordinators have different pay scales, as shown below.

Sales Support EngineerSales Support Coordinator
Average salary$78,335$39,648
Salary rangeBetween $52,000 And $116,000Between $28,000 And $54,000
Highest paying CityFort Collins, CONew York, NY
Highest paying stateVirginiaNew York
Best paying companyAgilent TechnologiesIBM
Best paying industryEnergyFinance

Differences between sales support engineer and sales support coordinator education

There are a few differences between a sales support engineer and a sales support coordinator in terms of educational background:

Sales Support EngineerSales Support Coordinator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Sales support engineer vs sales support coordinator demographics

Here are the differences between sales support engineers' and sales support coordinators' demographics:

Sales Support EngineerSales Support Coordinator
Average age4446
Gender ratioMale, 84.8% Female, 15.2%Male, 24.6% Female, 75.4%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4%
LGBT Percentage7%6%

Differences between sales support engineer and sales support coordinator duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Show more

Sales support coordinator example responsibilities.

  • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
  • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
  • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
  • Train co-workers on SalesForce OS.
  • Process requests for POS collateral, forms, and retail merchandising items.
  • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
  • Show more

Sales support engineer vs sales support coordinator skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common sales support coordinator skills
  • Sales Support, 13%
  • PowerPoint, 9%
  • CRM, 9%
  • Data Entry, 9%
  • Salesforce, 8%
  • Order Entry, 4%