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The differences between sales support engineers and sales support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support engineer, becoming a sales support coordinator takes usually requires 6-8 years. Additionally, a sales support engineer has an average salary of $78,335, which is higher than the $39,648 average annual salary of a sales support coordinator.
The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a sales support coordinator are sales support, powerpoint, and CRM.
| Sales Support Engineer | Sales Support Coordinator | |
| Yearly salary | $78,335 | $39,648 |
| Hourly rate | $37.66 | $19.06 |
| Growth rate | 6% | -8% |
| Number of jobs | 118,608 | 86,112 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 44 | 46 |
| Years of experience | 6 | 8 |
A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.
A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.
Sales support engineers and sales support coordinators have different pay scales, as shown below.
| Sales Support Engineer | Sales Support Coordinator | |
| Average salary | $78,335 | $39,648 |
| Salary range | Between $52,000 And $116,000 | Between $28,000 And $54,000 |
| Highest paying City | Fort Collins, CO | New York, NY |
| Highest paying state | Virginia | New York |
| Best paying company | Agilent Technologies | IBM |
| Best paying industry | Energy | Finance |
There are a few differences between a sales support engineer and a sales support coordinator in terms of educational background:
| Sales Support Engineer | Sales Support Coordinator | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between sales support engineers' and sales support coordinators' demographics:
| Sales Support Engineer | Sales Support Coordinator | |
| Average age | 44 | 46 |
| Gender ratio | Male, 84.8% Female, 15.2% | Male, 24.6% Female, 75.4% |
| Race ratio | Black or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3% | Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 6% |