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Sales support engineer vs solutions engineer

The differences between sales support engineers and solutions engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and a solutions engineer. Additionally, a solutions engineer has an average salary of $95,482, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a solutions engineer are cloud, pre sales, and java.

Sales support engineer vs solutions engineer overview

Sales Support EngineerSolutions Engineer
Yearly salary$78,335$95,482
Hourly rate$37.66$45.90
Growth rate6%6%
Number of jobs118,608123,287
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 67%
Average age4444
Years of experience66

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a solutions engineer do?

A solutions engineer is an individual who assists customers in identifying their computer software needs and generates customized business software solutions for them. Solutions engineers collaborate with other department engineers to create practical demonstrations of proposed solutions and showcase them to the other members of the team. They are required to test the installed software and fix programming bugs that create errors with the system. Solutions engineers also maintain customer relations by providing post-installation follow-ups.

Sales support engineer vs solutions engineer salary

Sales support engineers and solutions engineers have different pay scales, as shown below.

Sales Support EngineerSolutions Engineer
Average salary$78,335$95,482
Salary rangeBetween $52,000 And $116,000Between $68,000 And $134,000
Highest paying CityFort Collins, COSan Francisco, CA
Highest paying stateVirginiaCalifornia
Best paying companyAgilent TechnologiesByteDance
Best paying industryEnergyStart-up

Differences between sales support engineer and solutions engineer education

There are a few differences between a sales support engineer and a solutions engineer in terms of educational background:

Sales Support EngineerSolutions Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 67%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityStanford University

Sales support engineer vs solutions engineer demographics

Here are the differences between sales support engineers' and solutions engineers' demographics:

Sales Support EngineerSolutions Engineer
Average age4444
Gender ratioMale, 84.8% Female, 15.2%Male, 85.1% Female, 14.9%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.8% White, 74.4% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between sales support engineer and solutions engineer duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
  • Show more

Solutions engineer example responsibilities.

  • Manage NDS tree for CSRS and all TCP/IP resolve via DHCP.
  • Subject matter expert in SAAS solution sets, manage services and manufacturing/logistics.
  • Develop tools to automate troubleshooting tasks such as DNS resolutions and log collection.
  • Manage a small team thereby training the team on data center and VPN technologies.
  • Manage a team of 20 resources providing functional and technical CRM support to global customers.
  • Utilize Google docs & JavaScript or VBA to develop solutions to automate data processing for operation.
  • Show more

Sales support engineer vs solutions engineer skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common solutions engineer skills
  • Cloud, 8%
  • Pre Sales, 8%
  • Java, 7%
  • Architecture, 6%
  • Customer Satisfaction, 5%
  • Infrastructure, 4%