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Sales support engineer vs technical sales engineer

The differences between sales support engineers and technical sales engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a sales support engineer and a technical sales engineer. Additionally, a technical sales engineer has an average salary of $88,623, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a sales support engineer include CRM, product line and sales process. The most important skills for a technical sales engineer are customer service, sales process, and product line.

Sales support engineer vs technical sales engineer overview

Sales Support EngineerTechnical Sales Engineer
Yearly salary$78,335$88,623
Hourly rate$37.66$42.61
Growth rate6%6%
Number of jobs118,608161,743
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Average age4444
Years of experience66

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

What does a technical sales engineer do?

A technical sales engineer is a sales professional who provides technical sales support and advice about the products and services. Your duties typically include consulting and selling on scientifically and technologically advanced products, organizing sales visits, and liaising contracts and terms and conditions. Additionally, you are expected to collaborate with the design, engineering, production, and research and development departments on how to modify products and services that meet customers' needs. You are also responsible for attending meetings, conferences, and trade shows.

Sales support engineer vs technical sales engineer salary

Sales support engineers and technical sales engineers have different pay scales, as shown below.

Sales Support EngineerTechnical Sales Engineer
Average salary$78,335$88,623
Salary rangeBetween $52,000 And $116,000Between $63,000 And $122,000
Highest paying CityFort Collins, COSan Francisco, CA
Highest paying stateVirginiaOregon
Best paying companyAgilent TechnologiesGoogle
Best paying industryEnergyTelecommunication

Differences between sales support engineer and technical sales engineer education

There are a few differences between a sales support engineer and a technical sales engineer in terms of educational background:

Sales Support EngineerTechnical Sales Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 73%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford UniversityNorthwestern University

Sales support engineer vs technical sales engineer demographics

Here are the differences between sales support engineers' and technical sales engineers' demographics:

Sales Support EngineerTechnical Sales Engineer
Average age4444
Gender ratioMale, 84.8% Female, 15.2%Male, 88.6% Female, 11.4%
Race ratioBlack or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%Black or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 7.7% Asian, 8.7% White, 75.5% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between sales support engineer and technical sales engineer duties and responsibilities

Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
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Technical sales engineer example responsibilities.

  • Manage and maintain CRM database, including entering new opportunities into system and periodically updating existing customer profiles.
  • Steer RFP, RFQ, and bid management activities for new and existing customer engagements together with sales operations.
  • Establish back-office systems from scratch, including implementing order fulfillment system, CRM, and QuickBooks.
  • Educate the internal teams on the competitive landscape of cloud solutions as well as new partners.
  • Prepare request for proposal (RFP) responses in conjunction with the appropriate sales team as necessary.
  • Configure computer, server, and IP telephony system quotes per given requirements for current and potential customers.
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Sales support engineer vs technical sales engineer skills

Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%
Common technical sales engineer skills
  • Customer Service, 10%
  • Sales Process, 8%
  • Product Line, 7%
  • Pre Sales, 7%
  • Technical Knowledge, 4%
  • Technical Expertise, 4%