Security administrator vs service administrator

The differences between security administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a security administrator and a service administrator. Additionally, a security administrator has an average salary of $79,564, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a security administrator include customer service, troubleshoot and security procedures. The most important skills for a service administrator are customer service, patients, and data entry.

Security administrator vs service administrator overview

	Security Administrator	Service Administrator
Yearly salary	$79,564	$54,573
Hourly rate	$38.25	$26.24
Growth rate	5%	5%
Number of jobs	99,222	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a security administrator do?

A security administrator is in charge of establishing and enforcing security measures over a company's information systems and networks. Their duties typically revolve around installing and maintaining security networks, analyzing existing systems to identify areas needing improvement, conducting regular maintenance checks and upgrades to optimize services and functions, and monitoring overall systems for any suspicious activities or breaches. Furthermore, as a security administrator, it is essential to develop information technology solutions in adherence to the company's policies and regulations, including its vision and mission.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Security administrator vs service administrator salary

Security administrators and service administrators have different pay scales, as shown below.

	Security Administrator	Service Administrator
Average salary	$79,564	$54,573
Salary range	Between $54,000 And $115,000	Between $33,000 And $88,000
Highest paying City	San Francisco, CA	Sunnyvale, CA
Highest paying state	California	California
Best paying company	Gap Inc.	VMware
Best paying industry	Government	Finance

Differences between security administrator and service administrator education

There are a few differences between a security administrator and a service administrator in terms of educational background:

	Security Administrator	Service Administrator
Most common degree	Bachelor's Degree, 54%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Stanford University

Security administrator vs service administrator demographics

Here are the differences between security administrators' and service administrators' demographics:

	Security Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 58.1% Female, 41.9%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.8% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between security administrator and service administrator duties and responsibilities

Security administrator example responsibilities.

Manage updates and creation of intranet file.
Create, manage, and maintain corporate LAN.
Manage and monitor various tools and reporting tools relating to security and encryption.
Manage all network objects: computers, users, TCP/IP resources, printers, copier.
Manage staff to implement JCL procedure modifications.
Utilize PowerShell scripts to automate system administrative tasks.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Security administrator vs service administrator skills

Common security administrator skills

Customer Service, 10%
Troubleshoot, 6%
Security Procedures, 6%
Data Entry, 5%
Security Policies, 5%
SCI, 5%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Security Administrator
Security Administrator vs Service Administrator

Updated January 8, 2025

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