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The differences between senior customer support analysts and senior systems analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior customer support analyst, becoming a senior systems analyst takes usually requires 4-6 years. Additionally, a senior customer support analyst has an average salary of $93,383, which is higher than the $82,717 average annual salary of a senior systems analyst.
The top three skills for a senior customer support analyst include provide technical assistance, customer support and SQL. The most important skills for a senior systems analyst are project management, java, and sql server.
| Senior Customer Support Analyst | Senior Systems Analyst | |
| Yearly salary | $93,383 | $82,717 |
| Hourly rate | $44.90 | $39.77 |
| Growth rate | 10% | 9% |
| Number of jobs | 88,325 | 154,569 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
Senior customer support analysts and senior systems analysts have different pay scales, as shown below.
| Senior Customer Support Analyst | Senior Systems Analyst | |
| Average salary | $93,383 | $82,717 |
| Salary range | Between $66,000 And $130,000 | Between $63,000 And $107,000 |
| Highest paying City | - | Sunnyvale, CA |
| Highest paying state | - | California |
| Best paying company | - | Credit Karma |
| Best paying industry | - | Health Care |
There are a few differences between a senior customer support analyst and a senior systems analyst in terms of educational background:
| Senior Customer Support Analyst | Senior Systems Analyst | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 67% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior customer support analysts' and senior systems analysts' demographics:
| Senior Customer Support Analyst | Senior Systems Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 53.7% Female, 46.3% | Male, 72.2% Female, 27.8% |
| Race ratio | Black or African American, 11.5% Unknown, 5.0% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |