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The differences between senior field service technicians and field service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service technician and a field service specialist. Additionally, a senior field service technician has an average salary of $67,872, which is higher than the $51,832 average annual salary of a field service specialist.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a field service specialist are customer satisfaction, provide customer support, and customer support.
| Senior Field Service Technician | Field Service Specialist | |
| Yearly salary | $67,872 | $51,832 |
| Hourly rate | $32.63 | $24.92 |
| Growth rate | 9% | 10% |
| Number of jobs | 129,141 | 104,134 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 35% |
| Average age | 38 | 42 |
| Years of experience | 2 | 2 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
A field service specialist is responsible for visiting sites and driving down to clients' locations to provide support for their technical and mechanical issues. Field service specialists identify maintenance problems by asking questions to the clients and personally fix those errors, informing the clients of technical solutions. They also perform installation and quality check services to ensure the stability and efficiency of the technical components and materials. A field service specialist must have excellent communication and organizational skills, especially the ability to work for extended hours in the field to achieve the highest customer satisfaction.
Senior field service technicians and field service specialists have different pay scales, as shown below.
| Senior Field Service Technician | Field Service Specialist | |
| Average salary | $67,872 | $51,832 |
| Salary range | Between $51,000 And $89,000 | Between $33,000 And $81,000 |
| Highest paying City | Palo Alto, CA | Palo Alto, CA |
| Highest paying state | California | California |
| Best paying company | Rivian | SAP |
| Best paying industry | Finance | - |
There are a few differences between a senior field service technician and a field service specialist in terms of educational background:
| Senior Field Service Technician | Field Service Specialist | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 35% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior field service technicians' and field service specialists' demographics:
| Senior Field Service Technician | Field Service Specialist | |
| Average age | 38 | 42 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 88.8% Female, 11.2% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |