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The differences between senior field service technicians and field service supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service technician, becoming a field service supervisor takes usually requires 4-6 years. Additionally, a senior field service technician has an average salary of $67,872, which is higher than the $53,079 average annual salary of a field service supervisor.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a field service supervisor are customer service, customer satisfaction, and safety procedures.
| Senior Field Service Technician | Field Service Supervisor | |
| Yearly salary | $67,872 | $53,079 |
| Hourly rate | $32.63 | $25.52 |
| Growth rate | 9% | 6% |
| Number of jobs | 129,141 | 74,106 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 44% |
| Average age | 38 | 47 |
| Years of experience | 2 | 6 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
A field service supervisor is an individual who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service. The supervisor must manage all the queries of customers while coordinating with the relevant departments to resolve issues related to field services. This supervisor must also prepare annual budgets as well as manage expenses within the allotted budget.
Senior field service technicians and field service supervisors have different pay scales, as shown below.
| Senior Field Service Technician | Field Service Supervisor | |
| Average salary | $67,872 | $53,079 |
| Salary range | Between $51,000 And $89,000 | Between $34,000 And $82,000 |
| Highest paying City | Palo Alto, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Rivian | WEC Energy Group |
| Best paying industry | Finance | Energy |
There are a few differences between a senior field service technician and a field service supervisor in terms of educational background:
| Senior Field Service Technician | Field Service Supervisor | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 44% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northeastern University | California State University - Bakersfield |
Here are the differences between senior field service technicians' and field service supervisors' demographics:
| Senior Field Service Technician | Field Service Supervisor | |
| Average age | 38 | 47 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 88.3% Female, 11.7% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |