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The differences between senior field service technicians and field technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service technician, becoming a field technician takes usually requires 6-12 months. Additionally, a senior field service technician has an average salary of $67,872, which is higher than the $37,520 average annual salary of a field technician.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a field technician are customer service, ladders, and test equipment.
| Senior Field Service Technician | Field Technician | |
| Yearly salary | $67,872 | $37,520 |
| Hourly rate | $32.63 | $18.04 |
| Growth rate | 9% | 8% |
| Number of jobs | 129,141 | 123,149 |
| Job satisfaction | - | 5 |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 40% |
| Average age | 38 | 44 |
| Years of experience | 2 | 12 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Senior field service technicians and field technicians have different pay scales, as shown below.
| Senior Field Service Technician | Field Technician | |
| Average salary | $67,872 | $37,520 |
| Salary range | Between $51,000 And $89,000 | Between $28,000 And $48,000 |
| Highest paying City | Palo Alto, CA | Washington, DC |
| Highest paying state | California | Connecticut |
| Best paying company | Rivian | DCP Midstream |
| Best paying industry | Finance | Energy |
There are a few differences between a senior field service technician and a field technician in terms of educational background:
| Senior Field Service Technician | Field Technician | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 40% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northeastern University | - |
Here are the differences between senior field service technicians' and field technicians' demographics:
| Senior Field Service Technician | Field Technician | |
| Average age | 38 | 44 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 1% |