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The differences between senior field service technicians and lead field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service technician and a lead field technician. Additionally, a senior field service technician has an average salary of $67,872, which is higher than the $40,838 average annual salary of a lead field technician.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a lead field technician are customer service, data collection, and GPS.
| Senior Field Service Technician | Lead Field Technician | |
| Yearly salary | $67,872 | $40,838 |
| Hourly rate | $32.63 | $19.63 |
| Growth rate | 9% | 9% |
| Number of jobs | 129,141 | 88,080 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 45% |
| Average age | 38 | 38 |
| Years of experience | 2 | 2 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
The Lead Field Technician serves as the assistant of the Field Supervisor. Their responsibility includes taking immediate action and making decisions for instances that individuals or organizations need their help. They are the one who implements and monitors a company's guidelines and policy and maintains the standard procedure of all the systems. Also, being an assistant, they can act as an overseer to determine the employees and equipment types that need to work smoothly and orderly.
Senior field service technicians and lead field technicians have different pay scales, as shown below.
| Senior Field Service Technician | Lead Field Technician | |
| Average salary | $67,872 | $40,838 |
| Salary range | Between $51,000 And $89,000 | Between $24,000 And $67,000 |
| Highest paying City | Palo Alto, CA | Oakland, CA |
| Highest paying state | California | Nevada |
| Best paying company | Rivian | Schneider Electric Industrial Services |
| Best paying industry | Finance | Utilities |
There are a few differences between a senior field service technician and a lead field technician in terms of educational background:
| Senior Field Service Technician | Lead Field Technician | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 45% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior field service technicians' and lead field technicians' demographics:
| Senior Field Service Technician | Lead Field Technician | |
| Average age | 38 | 38 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 87.2% Female, 12.8% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 9.7% Unknown, 5.7% Hispanic or Latino, 17.0% Asian, 10.4% White, 56.2% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 8% | 8% |