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Senior field service technician vs lead field technician

The differences between senior field service technicians and lead field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service technician and a lead field technician. Additionally, a senior field service technician has an average salary of $67,872, which is higher than the $40,838 average annual salary of a lead field technician.

The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a lead field technician are customer service, data collection, and GPS.

Senior field service technician vs lead field technician overview

Senior Field Service TechnicianLead Field Technician
Yearly salary$67,872$40,838
Hourly rate$32.63$19.63
Growth rate9%9%
Number of jobs129,14188,080
Job satisfaction--
Most common degreeAssociate Degree, 49%Bachelor's Degree, 45%
Average age3838
Years of experience22

What does a senior field service technician do?

A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.

What does a lead field technician do?

The Lead Field Technician serves as the assistant of the Field Supervisor. Their responsibility includes taking immediate action and making decisions for instances that individuals or organizations need their help. They are the one who implements and monitors a company's guidelines and policy and maintains the standard procedure of all the systems. Also, being an assistant, they can act as an overseer to determine the employees and equipment types that need to work smoothly and orderly.

Senior field service technician vs lead field technician salary

Senior field service technicians and lead field technicians have different pay scales, as shown below.

Senior Field Service TechnicianLead Field Technician
Average salary$67,872$40,838
Salary rangeBetween $51,000 And $89,000Between $24,000 And $67,000
Highest paying CityPalo Alto, CAOakland, CA
Highest paying stateCaliforniaNevada
Best paying companyRivianSchneider Electric Industrial Services
Best paying industryFinanceUtilities

Differences between senior field service technician and lead field technician education

There are a few differences between a senior field service technician and a lead field technician in terms of educational background:

Senior Field Service TechnicianLead Field Technician
Most common degreeAssociate Degree, 49%Bachelor's Degree, 45%
Most common majorElectrical EngineeringBusiness
Most common collegeNortheastern UniversityStanford University

Senior field service technician vs lead field technician demographics

Here are the differences between senior field service technicians' and lead field technicians' demographics:

Senior Field Service TechnicianLead Field Technician
Average age3838
Gender ratioMale, 95.8% Female, 4.2%Male, 87.2% Female, 12.8%
Race ratioBlack or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0%Black or African American, 9.7% Unknown, 5.7% Hispanic or Latino, 17.0% Asian, 10.4% White, 56.2% American Indian and Alaska Native, 1.0%
LGBT Percentage8%8%

Differences between senior field service technician and lead field technician duties and responsibilities

Senior field service technician example responsibilities.

  • Manage training and maintenance facility in Iraq, continuously training and upgrading unit equipment and capabilities while in combat.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Programme PLC for hardware testing and training of new field technicians.- Customer support.
  • Maintain proper OSHA safety standards and practices.
  • Perform QC's on all satellite TV systems.
  • Assist other FSR's on their systems as needed.
  • Show more

Lead field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Work directly with Crestron representatives to insure proper deployment and operations of all control devices and A/V systems.
  • Navigate in remote forest habitat with compass, aerial map, and GPS unit.
  • Call in on a very complex issue involving some RF interference at a local TV station.
  • Determine the best course of action to resolve loss of connectivity, virus attack or RF issues.
  • Provide training, schedule projects and ensure all new PC's are imaged and ready for delivery.
  • Show more

Senior field service technician vs lead field technician skills

Common senior field service technician skills
  • Customer Service, 25%
  • Asphalt, 13%
  • Technical Support, 10%
  • Plumbing, 9%
  • Preventative Maintenance, 7%
  • Provide Customer Support, 5%
Common lead field technician skills
  • Customer Service, 34%
  • Data Collection, 13%
  • GPS, 7%
  • Technical Support, 6%
  • Preventative Maintenance, 4%
  • Fiber Optic, 3%

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