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The differences between senior field service technicians and level senior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service technician and a level senior technician. Additionally, a level senior technician has an average salary of $75,232, which is higher than the $67,872 average annual salary of a senior field service technician.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a level senior technician are customer service, technical support, and desktop support.
| Senior Field Service Technician | Level Senior Technician | |
| Yearly salary | $67,872 | $75,232 |
| Hourly rate | $32.63 | $36.17 |
| Growth rate | 9% | 10% |
| Number of jobs | 129,141 | 75,279 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 56% |
| Average age | 38 | 42 |
| Years of experience | 2 | 2 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.
Senior field service technicians and level senior technicians have different pay scales, as shown below.
| Senior Field Service Technician | Level Senior Technician | |
| Average salary | $67,872 | $75,232 |
| Salary range | Between $51,000 And $89,000 | Between $51,000 And $110,000 |
| Highest paying City | Palo Alto, CA | Mountain View, CA |
| Highest paying state | California | California |
| Best paying company | Rivian | Citi |
| Best paying industry | Finance | Finance |
There are a few differences between a senior field service technician and a level senior technician in terms of educational background:
| Senior Field Service Technician | Level Senior Technician | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 56% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior field service technicians' and level senior technicians' demographics:
| Senior Field Service Technician | Level Senior Technician | |
| Average age | 38 | 42 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 81.1% Female, 18.9% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |