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The differences between senior field service technicians and senior field service engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service technician, becoming a senior field service engineer takes usually requires 4-6 years. Additionally, a senior field service engineer has an average salary of $87,414, which is higher than the $67,872 average annual salary of a senior field service technician.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a senior field service engineer are customer service, customer satisfaction, and preventive maintenance.
| Senior Field Service Technician | Senior Field Service Engineer | |
| Yearly salary | $67,872 | $87,414 |
| Hourly rate | $32.63 | $42.03 |
| Growth rate | 9% | 2% |
| Number of jobs | 129,141 | 111,380 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Associate Degree, 43% |
| Average age | 38 | 41 |
| Years of experience | 2 | 6 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
Senior Field Service Engineers are responsible for the installation, repair, and maintenance of equipment. Their duties include installing equipment that complies with technical specifications, coordinating preventative maintenance, calibrating tools, test equipment, manage the contract tendering process, and conduct field modifications. They also assist in the ordering of repair parts as well as organizing service records and customer logs. Senior Filed Service Engineers works to ensure that work deliverable adheres to all regulatory requirements and health and safety protocols.
Senior field service technicians and senior field service engineers have different pay scales, as shown below.
| Senior Field Service Technician | Senior Field Service Engineer | |
| Average salary | $67,872 | $87,414 |
| Salary range | Between $51,000 And $89,000 | Between $66,000 And $115,000 |
| Highest paying City | Palo Alto, CA | South San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Rivian | Canon |
| Best paying industry | Finance | Health Care |
There are a few differences between a senior field service technician and a senior field service engineer in terms of educational background:
| Senior Field Service Technician | Senior Field Service Engineer | |
| Most common degree | Associate Degree, 49% | Associate Degree, 43% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Michigan Technological University |
Here are the differences between senior field service technicians' and senior field service engineers' demographics:
| Senior Field Service Technician | Senior Field Service Engineer | |
| Average age | 38 | 41 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 96.8% Female, 3.2% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.3% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 8% | 5% |