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Senior field service technician vs senior field service engineer

The differences between senior field service technicians and senior field service engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service technician, becoming a senior field service engineer takes usually requires 4-6 years. Additionally, a senior field service engineer has an average salary of $87,414, which is higher than the $67,872 average annual salary of a senior field service technician.

The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a senior field service engineer are customer service, customer satisfaction, and preventive maintenance.

Senior field service technician vs senior field service engineer overview

Senior Field Service TechnicianSenior Field Service Engineer
Yearly salary$67,872$87,414
Hourly rate$32.63$42.03
Growth rate9%2%
Number of jobs129,141111,380
Job satisfaction--
Most common degreeAssociate Degree, 49%Associate Degree, 43%
Average age3841
Years of experience26

What does a senior field service technician do?

A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.

What does a senior field service engineer do?

Senior Field Service Engineers are responsible for the installation, repair, and maintenance of equipment. Their duties include installing equipment that complies with technical specifications, coordinating preventative maintenance, calibrating tools, test equipment, manage the contract tendering process, and conduct field modifications. They also assist in the ordering of repair parts as well as organizing service records and customer logs. Senior Filed Service Engineers works to ensure that work deliverable adheres to all regulatory requirements and health and safety protocols.

Senior field service technician vs senior field service engineer salary

Senior field service technicians and senior field service engineers have different pay scales, as shown below.

Senior Field Service TechnicianSenior Field Service Engineer
Average salary$67,872$87,414
Salary rangeBetween $51,000 And $89,000Between $66,000 And $115,000
Highest paying CityPalo Alto, CASouth San Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyRivianCanon
Best paying industryFinanceHealth Care

Differences between senior field service technician and senior field service engineer education

There are a few differences between a senior field service technician and a senior field service engineer in terms of educational background:

Senior Field Service TechnicianSenior Field Service Engineer
Most common degreeAssociate Degree, 49%Associate Degree, 43%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityMichigan Technological University

Senior field service technician vs senior field service engineer demographics

Here are the differences between senior field service technicians' and senior field service engineers' demographics:

Senior Field Service TechnicianSenior Field Service Engineer
Average age3841
Gender ratioMale, 95.8% Female, 4.2%Male, 96.8% Female, 3.2%
Race ratioBlack or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.3% American Indian and Alaska Native, 0.1%
LGBT Percentage8%5%

Differences between senior field service technician and senior field service engineer duties and responsibilities

Senior field service technician example responsibilities.

  • Manage training and maintenance facility in Iraq, continuously training and upgrading unit equipment and capabilities while in combat.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Programme PLC for hardware testing and training of new field technicians.- Customer support.
  • Maintain proper OSHA safety standards and practices.
  • Perform QC's on all satellite TV systems.
  • Assist other FSR's on their systems as needed.
  • Show more

Senior field service engineer example responsibilities.

  • Identify, develop and implement action items to manage & improve software releases and develop guidelines in JavaScript coding.
  • Work on various POS systems.
  • Repair and maintain the UNISYS UNIX system.
  • Configure and maintain small to large scale SAN environments.
  • Operate UNIX base DEX 500 and DMS 250 telecommunications switches.
  • Experience using Linux and Cisco CLI for payload operation and configuration.
  • Show more

Senior field service technician vs senior field service engineer skills

Common senior field service technician skills
  • Customer Service, 25%
  • Asphalt, 13%
  • Technical Support, 10%
  • Plumbing, 9%
  • Preventative Maintenance, 7%
  • Provide Customer Support, 5%
Common senior field service engineer skills
  • Customer Service, 11%
  • Customer Satisfaction, 10%
  • Preventive Maintenance, 6%
  • Control Systems, 5%
  • Test Equipment, 5%
  • Technical Support, 4%

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