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The differences between senior field service technicians and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service technician and a technician support team leader. Additionally, a technician support team leader has an average salary of $88,988, which is higher than the $67,872 average annual salary of a senior field service technician.
The top three skills for a senior field service technician include customer service, asphalt and technical support. The most important skills for a technician support team leader are customer service, printers, and desktop support.
| Senior Field Service Technician | Technician Support Team Leader | |
| Yearly salary | $67,872 | $88,988 |
| Hourly rate | $32.63 | $42.78 |
| Growth rate | 9% | 10% |
| Number of jobs | 129,141 | 142,576 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 56% |
| Average age | 38 | 42 |
| Years of experience | 2 | 2 |
A Senior Field Service Technician is responsible for providing excellent customer service for the customers by conducting site visits and performing installations and repairs according to customers' needs. Senior field service technicians diagnose technical issues and determining solutions to prevent potential hazards and possible delays. They also inspect the condition of tools and equipment to conduct mechanical operations accurately and efficiently. A senior field service technician records resolution processes and adheres to the strict safety protocols and regulations during operations.
The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.
Senior field service technicians and technician support team leaders have different pay scales, as shown below.
| Senior Field Service Technician | Technician Support Team Leader | |
| Average salary | $67,872 | $88,988 |
| Salary range | Between $51,000 And $89,000 | Between $64,000 And $122,000 |
| Highest paying City | Palo Alto, CA | San Mateo, CA |
| Highest paying state | California | New York |
| Best paying company | Rivian | Chevron |
| Best paying industry | Finance | Technology |
There are a few differences between a senior field service technician and a technician support team leader in terms of educational background:
| Senior Field Service Technician | Technician Support Team Leader | |
| Most common degree | Associate Degree, 49% | Bachelor's Degree, 56% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior field service technicians' and technician support team leaders' demographics:
| Senior Field Service Technician | Technician Support Team Leader | |
| Average age | 38 | 42 |
| Gender ratio | Male, 95.8% Female, 4.2% | Male, 73.9% Female, 26.1% |
| Race ratio | Black or African American, 9.6% Unknown, 5.7% Hispanic or Latino, 16.9% Asian, 10.5% White, 56.4% American Indian and Alaska Native, 1.0% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |