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Senior information technology administrator vs information technology support manager

The differences between senior information technology administrators and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology administrator, becoming an information technology support manager takes usually requires 6-8 years. Additionally, a senior information technology administrator has an average salary of $105,357, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for a senior information technology administrator include linux, SAN and unity. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Senior information technology administrator vs information technology support manager overview

Senior Information Technology AdministratorInformation Technology Support Manager
Yearly salary$105,357$104,424
Hourly rate$50.65$50.20
Growth rate5%16%
Number of jobs156,682162,131
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Average age4347
Years of experience28

What does a senior information technology administrator do?

A senior information technology administrator leads and oversees the efforts in maintaining computer systems and infrastructures, ensuring efficiency and smooth workflow. Their responsibilities include setting goals and objectives, managing budgets and schedules, supervising the installation and upgrades of systems, and developing strategies to optimize a company's information technology operations. They may also perform regular maintenance checks on systems, performing corrective measures as needed. Furthermore, as a senior administrator, it is essential to serve as a role model to junior administrators and staff, all while implementing the company's policies and regulations.

What does an information technology support manager do?

Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.

Senior information technology administrator vs information technology support manager salary

Senior information technology administrators and information technology support managers have different pay scales, as shown below.

Senior Information Technology AdministratorInformation Technology Support Manager
Average salary$105,357$104,424
Salary rangeBetween $82,000 And $135,000Between $76,000 And $142,000
Highest paying CityMilpitas, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyCohesityClinica Sierra Vista
Best paying industryHospitalityFinance

Differences between senior information technology administrator and information technology support manager education

There are a few differences between a senior information technology administrator and an information technology support manager in terms of educational background:

Senior Information Technology AdministratorInformation Technology Support Manager
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Senior information technology administrator vs information technology support manager demographics

Here are the differences between senior information technology administrators' and information technology support managers' demographics:

Senior Information Technology AdministratorInformation Technology Support Manager
Average age4347
Gender ratioMale, 86.2% Female, 13.8%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 8.5% Unknown, 5.0% Hispanic or Latino, 12.2% Asian, 12.0% White, 62.0% American Indian and Alaska Native, 0.3%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage9%11%

Differences between senior information technology administrator and information technology support manager duties and responsibilities

Senior information technology administrator example responsibilities.

  • Maintain accurate VOIP phone inventory to manage costs.
  • Manage installation of SharePoint farm OS security patches and SharePoint & SQL CUs and SP updates.
  • Network administration utilizing Dell/ Force10 manage switches, as well as Aruba and FortiNet wireless devices.
  • Manage SharePoint permissions and configuration of SharePoint accounts and sites.
  • Design and install the SAN environment to support the VMWare infrastructure.
  • Audit and enforce systems security standards for the UNIX and Linux operations environment.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Senior information technology administrator vs information technology support manager skills

Common senior information technology administrator skills
  • Linux, 7%
  • SAN, 6%
  • Unity, 4%
  • Windows Server, 4%
  • Troubleshoot, 4%
  • Unix, 3%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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