Senior information technology manager jobs in Ann Arbor, MI - 675 jobs

IT PMO Lead - Governance, Risk & Delivery Assurance Engagement Type: 6-month Contract-to-Hire We are seeking a PMO Lead who began their career as a hands-on Project Manager and later evolved into enterprise PMO governance, delivery oversight, and PM coaching leadership. This role is accountable for running a mature PMO-enforcing governance, owning financial controls, and improving delivery outcomes-while remaining pragmatic and flexible in complex, real-world environments. Key Responsibilities PMO Governance & Delivery Oversight Lead and enforce PMO governance across portfolios and programs Provide delivery oversight without micromanaging execution teams Balance governance rigor with operational flexibility Support hybrid delivery models (Agile, Waterfall, blended) Act as escalation point for delivery risks, dependencies, and execution issues Financial Ownership (Non-Negotiable) Run monthly PMO / portfolio financial reviews Own discussions related to: Forecast vs. actuals Budget variances Accruals and invoicing gaps Hold Project and Program Managers accountable for financial accuracy Partner with leadership on investment decisions and prioritization PM Coaching & Leadership Coach and mentor Project and Program Managers Elevate PM execution maturity across the organization Apply situational leadership and judgment vs. rigid enforcement Lead through organizational and structural change Process Stewardship Operate within an existing PMO (not a build-from-scratch role) Use recognized industry models to guide governance and maturity Ensure processes support delivery outcomes-not documentation for its own sake Clearly differentiate between: Process models Methodologies Execution practices Required Experience (Screening Criteria) 12+ years of IT delivery experience Clear progression from Project Manager → PMO leadership Enterprise PMO governance experience Strong foundation in process models such as: PMBOK / PMI CMMI Comparable governance or maturity models Proven experience with: Portfolio governance Financial variance management PM coaching and mentoring Exposure to complex enterprise initiatives, including: ERP systems (SAP / QAD preferred) Infrastructure and network programs Plant stand-ups or footprint changes Hybrid delivery environments

CONSTRUCTION IS LEADING THE WORLD IN CAREER OPPORTUNITIES…AND THOSE OPPORTUNITIES CAN BE FOUND AT THE STATE GROUP. The State Group's family of companies is experiencing exponential growth through investing in our people, innovation, and technology. Since 1961, our 3,500+ professionals in North America have provided comprehensive multi-trade industrial contracting services that include Electrical, Mechanical, and Civil on a single-source basis. We have tremendous opportunities for driven leaders looking for a high-energy career. We are seeking a Senior Project Manager for our project site in Perrysburg, Ohio. This project is expected to last 18 months, with the possibility of other opportunities once the project is completed. BENEFITS OF WORKING WITH US This position is an integral part of our success and provides opportunities for career advancement. 100% PAID medical, dental, and vision insurance. Paid time off, including vacation, sick days, and holidays. Vehicle allowance and gas card. 401(k) Retirement Plan with company match and immediate vesting. Competitive compensation, annual pay increases, and bonuses. State embraces and encourages workplace diversity. WHAT YOU WILL DO Lead projects from initiation through closure, ensuring adherence to schedule, budget, and quality standards. Build and manage project schedules. Handle estimating and change order processing. Interface with clients and contractors during pre- and post-tender applications to develop effective business relationships. Work independently to interpret customer bid requirements to assemble detailed and complete labor, material, equipment, and expense summaries for review and closing. Manage administrative and direct labor work while managing projects. Conduct cost analysis at the completion of the project. Ensure quality construction standards are followed. Monitor and lead compliance with building and safety regulations. Collect and analyze all project costs, including raw materials, labor, equipment, and tooling, to ensure estimates are accurate. Manage and mitigate risks. Identify and quantify potential cost uncertainties to ensure costing models capture the full range of potential costs. WHAT YOU NEED TO JOIN OUR TEAM 3+ years of Project Management experience required, capable of managing a $50-75M project. A four-year degree in Construction Management or a tradecraft certification is preferred. Experience in estimating and managing industrial projects of $5MM or greater. Ability to interact professionally and effectively with all levels of the organization, customers, contractors, and other business partners. Experience with electrical estimating software, preferably Accubid. Proficiency in Microsoft Office, including Excel, Word, and Outlook. Scheduling experience preferred. Excellent time management skills, with the ability to prioritize and handle multiple tasks efficiently while consistently meeting deadlines in a fast-paced environment. Strong organizational, interpersonal, and communication skills. Exceptional leadership, negotiation, and problem-solving skills. To learn more about our organization, visit our website at ******************* The State Group is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations are available upon request for applicants with disabilities. If you require a reasonable accommodation during the application process, please email ***********************.

Integration Technical Program Manager (TPM) Duration: 9-12 Month Contract We are seeking an Integration Technical Program Manager (TPM) to support the launch of a new enterprise value chain within a large automotive environment. This role is responsible for ensuring integration readiness across a complex ecosystem of 600+ applications spanning engineering, manufacturing, supply chain, service, purchasing, and IT. The TPM will work at the intersection of technical program management, systems integration, and cross-functional coordination. This person ensures all systems, data flows, processes, and testing requirements are completed on time and in alignment with program milestones. Key Responsibilities Integration Planning & Coordination Lead cross-domain integration planning across engineering, manufacturing, supply chain, purchasing, service, and IT teams. Identify all impacted systems and confirm integration readiness requirements. Facilitate cross-functional meetings, drive alignment, and track integration milestones. Integration Architecture & Contract Validation Validate integration contracts, ensuring requirements, data exchanges, dependencies, and design artifacts are complete and accurate. Ensure each domain delivers proper designs, sequence diagrams, and technical documentation. Testing Strategy & Execution Own the integration testing strategy, including: Risk-based testing Incremental testing Big-bang testing Pair-wise testing Ensure test cases trace back to requirements and that results are well-documented. Drive issue resolution and escalate risks proactively. Risk, Dependency & Ecosystem Management Track integration impacts across 600+ applications. Identify gaps, risks, and cross-domain dependencies; implement mitigation plans with domain leads. Support readiness for major technology programs such as SAP S/4HANA and in-plant error-proofing systems. Required Skills & Experience Strong background in integration architecture, manufacturing systems, PLM, ERP modules, and middleware/ESB frameworks. Ability to understand complex system interactions, data flows, and event-driven architectures. Hands-on experience with integration testing approaches (risk-based, big-bang, incremental, pair-wise). High attention to detail with strong program management rigor-risk tracking, documentation, dependency mapping. Experience working in large-scale enterprise environments with 300-600+ interconnected systems. Familiarity with modern data-centric architectures and ERP platforms (e.g., SAP S/4HANA). Excellent communication and stakeholder management skills across technical and business domains. Preferred Qualifications Experience in automotive manufacturing or large-scale industrial environments. Background in engineering, computer science, information systems, or related field. Prior work with global transformation programs or large ERP transitions.

Flowtec is partnered with an established Design/Build firm with a strong Midwest footprint and a clear growth trajectory driven by secured backlog. They have a long-standing presence in the Michigan market and a reputation built on execution, client trust, and internal stability. The company has experienced consistent year-over-year growth, generating approximately $85M in revenue in 2024, $100M in 2025, and is on pace to reach $125M in 2026, driven by secured backlog rather than speculative work. Project Profile Commercial, healthcare, hospitality, industrial, and mixed-use construction Ground-up construction, complex renovations, and design-build delivery Typical project size ranges from $10M-$40M High percentage of repeat clients and negotiated work Projects require close coordination with owners, architects, engineers, and trade partners The Role The Senior Project Manager reports directly to the VP of Construction and operates as a senior leader within the construction group. This role is responsible for overseeing multiple active projects and providing direct leadership to a team of three Project Managers. This position carries real authority and accountability. The expectation is not just project execution, but consistency, leadership, and decision-making across the portfolio. Key Responsibilities Oversee multiple concurrent projects from preconstruction handoff through close-out Lead, mentor, and hold accountable a team of three Project Managers Maintain control of project schedules, budgets, forecasts, and change management Serve as the senior escalation point for project risks, scope conflicts, and client issues Ensure consistent execution standards across all project teams Maintain strong relationships with owners, architects, engineers, and consultants Partner with the VP of Construction on staffing plans, workload balancing, and operational improvements Promote safety, quality, and professionalism across all job sites What This Role Requires 10+ years of experience managing complex commercial construction projects Demonstrated success overseeing multiple projects simultaneously Prior experience leading or mentoring Project Managers Strong financial and operational judgment Experience with design-build and negotiated work preferred Ability to operate with autonomy and minimal executive oversight Compensation & Benefits Base Salary: $140,000 - $160,000 Annual performance bonus, circa 15% $800/month car allowance 100% employee healthcare coverage 401(k) with company match 20 days PTO

Novilla RNG is a nationwide developer of Renewable Natural Gas (RNG) projects at dairies across the continent. Our mission is providing a sustainable and beneficial path for North American agriculture to reduce their greenhouse gas footprint and create a reliable income stream. Our process digests cow manure, creating biogas that is purified into pipeline quality renewable natural gas that can be used in a variety of ways. The digestion of the manure mitigates the amount of greenhouse gases emitted from dairy lagoons. Novilla RNG is rapidly expanding with 5 projects in operation and two new construction projects in South Dakota with December 2026 COD goals. General Summary The Senior Project Manager will oversee on-site construction of dairy RNG plants, with responsibility for project schedules, budgets, cash flow forecasts, and equipment deliveries. This role works closely with Engineering and Construction teams to plan and execute multiple projects, ensuring milestones are achieved safely, on time, and within approved budgets. The Senior Project Manager is accountable for schedule development and tracking, cost control and forecasting, coordination of long-lead equipment and materials, and proactive issue resolution in the field. Strong leadership, communication, and problem-solving skills are required to manage multiple active projects while maintaining safety, quality, and performance standards. Principal Duties and Responsibilities Lead project planning and execution for dairy RNG projects from concept through operations. Develop, manage, and maintain detailed project schedules, budgets, and forecasts in coordination with Engineering and Construction teams. Oversee internal site managers and/or third-party construction or contract construction managers. Manage and track RFIs, document control, and revision control using Procore or similar platforms. Ensure compliance with safety programs, environmental permits, and prevailing wage requirements. Coordinate with vendors and suppliers to select appropriate equipment and develop alternate solutions when required. Manage long-lead equipment procurement, logistics, and delivery sequencing. Maintain strong relationships with host farms, subcontractors, suppliers, and stakeholders to support safe, on-time, and on-budget project delivery. Stay current on industry trends, technology, and regulatory requirements impacting RNG and construction projects. This role reports to the Director of Construction and requires regular travel to project sites to support construction activities and key milestones. Knowledge, Skills, and Abilities Demonstrated experience managing project schedules, budgets, and cash flow forecasts. Proficiency in Microsoft Project for schedule development, tracking, and schedule risk analysis. Advanced Microsoft Excel skills for budget management, cost tracking, forecasting, and reporting. Strong working knowledge of MS Office (Excel, Outlook, Word) for coordination and executive-level reporting. Ability to manage multiple projects, contractors, and priorities simultaneously in a fast-paced environment. Strong understanding of construction safety programs, compliance requirements, and field execution. Experience using Procore or similar construction management platforms for document control and field coordination. Experience with MS Project or Primavera (P6) for schedule development and analysis. Prior experience in renewable energy, RNG, biogas, or industrial process facilities. Familiarity with CWIP reporting, cost-to-complete analysis, and accrual forecasting. Experience coordinating long-lead equipment procurement, logistics, and delivery sequencing. Experience working directly with host farms, utilities, or owner-operated facilities. Physical Demands Up to 60% travel, including walking across uneven surfaces at active construction sites. Climbing safety ladders up to 20 feet. Accessing elevated structures, including digesters up to approximately 82 feet via stairs. Working Conditions Work locations include the Ypsilanti office, home office, construction offices, and field sites located at active dairy operations with livestock. Compensation and Benefits Competitive base salary commensurate with experience, plus annual discretionary bonus. 120 hours of PTO and 40 hours of sick time during the first 12 months of employment (pro-rated based on start date). 160 hours of PTO and 40 hours of sick time annually after the first 12 months. 11 company-paid holidays annually. Company-paid medical and dental benefits for employees and their dependents. Vision benefits available at employee cost. 401(k) with up to 6% company match, fully vested immediately. Enrollment available after 90 days of employment. Numerous growth and advancement opportunities.

AIMS Construction is a Construction Manager that specializes in complex, phased renovation projects, specifically within the healthcare and higher education sectors. Since founding in 1972, AIMS has expanded into a leading mid-sized contractor serving the Detroit, Pittsburgh, and Columbus markets, and has recently transitioned to an ESOP (Employee-Owned Company, reflecting its commitment to shared success. The Senior Project Manager role is responsible for the overall planning, scheduling, budgeting, and control of construction projects within the healthcare sector. This role provides technical direction and leadership while ensuring strict compliance with safety, regulatory, and quality standards. The Project Manager will oversee all phases of project delivery-from preconstruction through closeout-ensuring projects are completed on time, within budget, and in accordance with healthcare facility requirements. Key Responsibilities Project Planning & Execution Lead all aspects of project planning, scheduling, budgeting, accounting, and cost control. Prepare and maintain detailed construction schedules (CPM) and ensure project milestones are achieved. Review project estimates, bids, and budgets to maintain financial and performance objectives. Ensure compliance with all healthcare construction regulations, including infection control risk assessments (ICRA) and safety protocols. Project Administration Manage engineering, accounting, cost control, quality assurance, and project closeout activities. Maintain comprehensive knowledge of project plans, specifications, estimates, cost reports, and contracts. Approve requisitions, purchase orders, and cost codes to ensure effective financial control. Subcontractor & Stakeholder Management Supervise all subcontractor activities including procurement, coordination, performance, and payment. Evaluate subcontractor field personnel and resources to confirm adequacy and compliance with project schedules. Build and maintain positive relationships with Owners, Architects, Engineers, and healthcare facility representatives to facilitate approvals, change orders, and acceptance of work. Lead weekly progress and coordination meetings with subcontractors, Owners, and Architects. Leadership & Team Development Mentor, support, and train Project Engineers and Assistant Project Managers within AIMS. Promote collaboration, accountability, and continuous professional growth among team members. Ensure all personnel and subcontractors adhere to company policies and safety standards. Closeout & Commissioning Oversee project commissioning and closeout processes. Maintain accurate documentation and deliver all closeout materials, warranties, and as-built drawings to the Owner. Ensure healthcare facility requirements for turnover, compliance, and operational readiness are met. Qualifications Bachelor's degree in Construction Management, Engineering, or related field. 10+ years project management experience in commercial construction with 5+ years in healthcare construction required. Proven knowledge of healthcare construction standards, codes, and safety procedures. Strong leadership, organizational, and communication skills. Proficiency with project management and scheduling software (e.g., Microsoft Project, Primavera, Procore). Demonstrated ability to manage multiple complex projects simultaneously while maintaining quality and budget targets.

We're looking for a skilled Project Manager / Estimator with hands-on experience in heavy civil construction-especially asphalt paving-to lead bids and manage field execution from start to finish. This role blends estimating precision with project leadership, supporting both pre-construction and active jobsite operations. Estimating Responsibilities Review proposals, plans, and specs to determine labor, material, and time requirements. Visit project sites as needed to validate scope and conditions. Solicit and evaluate vendor/subcontractor bids; negotiate pricing and scope. Prepare detailed cost estimates and coordinate with field teams. Ensure compliance with DBE/EDGE requirements and submit bids via EBS/ODOT or other platforms. Execute contracts, prepare change orders, and support plan development. Analyze bid data and competitor trends to support margin and performance goals. Use HCSS and Viewpoint to manage bid documentation and handoff. Project Management Responsibilities Prepare submittals, review shop drawings and mix designs, and manage project documentation. Support scheduling efforts in Primavera and coordinate with suppliers and subs. Lead pre-job and progress meetings with internal teams and owners. Monitor job costs, approve invoices, and manage subcontractor payments. Track monthly projections and report to Area Management using % complete methodology. Negotiate final quantities and ensure full payment for completed work. Oversee material yields (pipe, bedding, backfill, stone, asphalt) and drive cost efficiency. Assist field leadership and perform special projects as needed. Qualifications To succeed in this role, candidates should bring a strong foundation in heavy civil construction and asphalt paving, along with the ability to manage both estimating and project execution. Education & Experience Bachelor's degree in Construction Management or related field, or equivalent experience. Minimum 5 years of experience in construction estimating and/or project management. Prior experience overseeing asphalt paving operations and estimating related scopes. Valid driver's license with a satisfactory driving record. Technical & Work Requirements Proficient in Microsoft Word and Excel. Comfortable operating standard office equipment. Must be 18 years or older and pass pre-employment physical, drug screen, and background check. Willing to travel and work nights/weekends as needed. Adherence to company safety policies and OSHA/MSHA regulations. PPE required in designated areas (e.g., safety vest, hard-toe shoes, face shield). Skills & Attributes Strong analytical, problem-solving, and negotiation skills. Effective multitasking and time management under pressure. Clear, professional communication-both written and verbal. High ethical standards and commitment to team collaboration. Ability to drive process improvements and adapt to change. Familiarity with procurement and its impact on project financials Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently stand, walk, use hands and fingers to manipulate objects, talk and hear. Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus. Frequently required to sit. Occasionally required to stand, walk, bend, and reach with hand and arms above their shoulders. Occasionally lift 10 lbs.; occasionally exert forces of pushing/pulling 10 lbs. Work Environment Standard working office environment. The noise level in some areas of the work environment may be loud, but is typically moderate. The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Insight Global is looking for a Senior Project Manager for an architectural engineering client based in Detroit, MI. This role is responsible for overseeing project coordination and administration from design through construction. Key duties include serving as the primary liaison between clients and the design team, managing schedules, budgets, and documentation, and ensuring seamless collaboration with contractors and subconsultants. The position also leads construction administration activities such as site visits, quality monitoring, and project close-out. A key focus of this role is providing accurate construction cost estimates for projects up to $10 million. You'll also develop and maintain project timelines using tools such as Microsoft Project or Primavera, support bid evaluations, and monitor progress during construction through site visits and quality reviews. Strong organizational and communication skills are essential to deliver projects efficiently and ensure compliance across all phases. Qualifications: 10+ years of experience in construction or architecture/design industry Bachelor's degree in construction management, or relevant architectural/engineering studies Demonstrated experience in construction cost estimating Proficient in utilizing project management software (Unanet, Vision, Primavera, etc.) High degree of familiarity with Microsoft Office suite

Job DescriptionDescription: The IT Enterprise Systems Manager will develop strategies, manage, and evolve the organization's enterprise digital systems. The primary role is to streamline business processes by leveraging and integrating digital tools, AI, software, automation, and other technologies to improve efficiency, productivity, and collaboration. The role will design and deliver solutions to connect business needs and technology tools, ensuring that workflows align with organizational goals and systems are optimized. In addition, the IT Enterprise Systems Manager will oversee third-party IT service vendors and manage on-site hardware delivery and support. Other Key Responsibilities: Process Analysis: Evaluate existing workflows to identify inefficiencies, redundancies, or bottlenecks in digital or manual processes. Workflow Design: Create or redesign enterprise systems using software platforms to automate repetitive tasks and improve process flow. Technology Integration: Collaborate with teams to implement digital tools, ensuring seamless integration with existing systems (e.g., CRM, ERP, or cloud-based platforms). Data Analysis: Use data and metrics to assess workflow performance, identify areas for improvement, and measure the impact of changes. Stakeholder Collaboration: Work with cross-functional teams to gather requirements, understand user needs, and ensure workflows meet business objectives. Training and Continuous Support: Train employees on new digital tools and processes and provide ongoing support to ensure adoption and success. Continuous Improvement: Maintain knowledge of systems, processes, and other tools to continually optimize operations and enterprise systems, leveraging data-driven insights to streamline workflows, reduce costs, and improve service delivery. Knowledge, Skills, and Abilities Technical Proficiency: Familiarity with workflow automation tools, SAAS platforms, process mapping software, data analysis platforms, and reporting. Data Management: Sound understanding of data management, governance, security, and architecture best practices. Analytical Thinking: Strong problem-solving skills to dissect complex processes and propose efficient solutions. Communication: Ability to translate technical concepts for non-technical stakeholders and collaborate across departments. Project Management: Experience in managing process improvement projects. Adaptability: Staying current with emerging technologies, with a focus on AI. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience in enterprise productivity suites, customer relationship management platforms, and collaborative work and project management tools. Expertise in security protocols and troubleshooting. Experience with system automation and administration, network management, software implementation, and vendor coordination. Experience in data analysis and reporting tools. Project management certification, such as Six Sigma, Lean, or PMP a plus. Experience working with an AI assistant platform.

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development: o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight: o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement: o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership: o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Infrastructure & Operations Leadership Lead the design, implementation, and management of enterprise infrastructure including networks, data centers, servers, storage, and hosting solutions (on-premises and cloud). Ensure scalability, reliability, and performance of core IT systems to support global manufacturing and business operations. Oversee IT operations processes such as incident, problem, change, and capacity management, ensuring adherence to ITIL best practices. Networking & Data Centers Direct the planning, deployment, and support of local area networks (LAN), wide area networks (WAN), wireless, and remote connectivity solutions. Manage the operation, security, and resiliency of corporate and plant-level data centers. Drive modernization initiatives including network segmentation, SD-WAN, and high-availability architectures. Cybersecurity Oversee security architecture, vulnerability management, and compliance monitoring across infrastructure and operations. Implement and enforce cybersecurity policies, identity and access management, endpoint protection, and incident response plans. Partner with enterprise security teams, vendors, and auditors to ensure compliance with regulatory, industry, and insurance requirements. Servers, Hosting & Microsoft Technologies Lead lifecycle management of Windows, Linux, and virtualized server environments. Ensure high availability, disaster recovery, and backup strategies are in place and regularly tested. Manage the Microsoft ecosystem (Active Directory, M365, Teams, SharePoint, Exchange, Intune) ensuring effective collaboration, governance, and end-user productivity. Client Services Oversee service desk and client computing teams to ensure timely, effective resolution of incidents and requests. Define and track KPIs for user experience, satisfaction, and service quality. Standardize device management, patching, and deployment processes for desktops, laptops, and mobile devices. Vendor & Budget Management Manage infrastructure vendors, contracts, and service providers to ensure value, performance, and cost control. Develop and manage capital and operating budgets for infrastructure and operations. Negotiate agreements for hardware, software, cloud services, and telecommunications. Leadership & Team Development Lead, mentor, and develop a high-performing Infrastructure & Operations team. Foster collaboration across IT and business functions to ensure alignment and service excellence. Promote a culture of accountability, continuous improvement, and operational discipline. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!

Job Description Education List education requirements A B.S. or B.A. degree in Computer Science, Information Systems, Information Technology, or equivalent Experience A minimum of five (7-10) years' of experience successfully managing technology and leading IT infrastructure teams in a financial services organization. Hands-on experience implementing technology improvements and running project implementation leveraging outsourcing models. Minimum of 5 years of experience in technical disciplines included in the areas of responsibility for this area. Preferred Skills Microsoft platform including Office365, Windows Server, and Domain Controllers. Cisco Phone Systems and VOIP. Project Management and technology deployment. Administration of cloud based solutions. Experience with SQL and SQL database administration. Information Security. VMWare management Role and Responsibilities Hands-on Leader reporting to the Chief Technology Innovation Officer, responsible for managing the vision, implementation and operations of our IT Infrastructure for State Bank and affiliates across 25 locations in our footprint. The Director of IT Infrastructure will partner with key internal stakeholders to improve and evolve our digital transformation, while maintaining Information Security across our technology platforms. Manage the following technology components for SB Financial: Phone System, Telecommunications, Networking, Data Center, Desktop computing, Disaster Recovery, Core Applications, Collaboration Tools, Help Desk, Backups, Data Protection. Essential Duties Develop a Technology Infrastructure strategy and implementation roadmap in collaboration with CTIO and other business leaders. Understanding of IT trends and opportunities that can create business value. Member of the IT Strategic Council. Participate in strategic activities to continue development of our enterprise architecture, cloud and outsourcing strategies. Lead and develop a team of professionals to improve working knowledge of technology used within the bank organization and assist in the effective adoption and usage of technology with the end user community. Manage technology infrastructure planning and deployment utilizing project management methodologies. Maintain Company-wide Technology Operation Services within the established Service Level Agreements. Lead our Disaster Recovery Plan and testing activities. Leverage 3rd party vendors for the execution of projects and maintenance activities as required. Balance tactical and strategic demands. Actively manage relevant Vendor Relationships and our Technology Replacement Program. Actively monitor for software vulnerabilities and oversee our Patching program. Ensure all activities follow proper SDLC practices including testing. Actively participate in the User Access Management process by executing required onboarding and off-boarding procedures. Conduct quarterly User Access Reviews for the set of applications assigned. Develop best practices and operating procedures to support sustained operational efficiency. Collaborate with relevant personnel to provide information for IT audits and examinations. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 19. Coordinates specific work tasks with other personnel within the unit or department as well as with other units and departments in order to insure the smooth and efficient flow of information. 20. Complies with established operating policies and procedures in order to maintain adequate controls and to support the Bank's adherence to outside regulatory requirements. 21. Communicates with management and staff personnel in order to integrate goals and activities. 22. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 23. Lead the implementation and operation of cybersecurity and compliance controls throughout our IT infrastructure 24. Lead IT helpdesk services and practices company-wide including required third-party vendors to support request and incident management. 25. Maintains appropriate records and provides assigned reports. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. Physical Requirements Occasionally ascends/descends stairs to move through the different floors of the location. Must be able to position self to accomplish tasks in various environments including tight and confined spaces. Must be able to remain in a stationary position more than two-thirds of the time. The person in this position needs to occasionally move about inside the office to accomplish tasks. Occasionally adjust or move objects up to 20 pounds in all directions. Frequently communicates with others to exchange information. Constantly moves wrists, hands, and/or fingers. Must be able to operate motor vehicles or heavy equipment. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to high temperatures and low temperatures. Occasionally has to work around noisy environments. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally exposed to hazardous conditions. Occasionally exposed to poor ventilation. Occasionally has to work around small and/or enclosed spaces. Medium work that includes moving objects up to 50 pounds.

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight · Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. · Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. · Foster collaboration across engineering, quality, field operations, IT, and dealer networks. · Drive service experience improvement and global convergence initiatives. · Mentor and develop team members. Warranty Analytics & Data Science · Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. · Drive automation, data governance, and dashboard development for real-time visibility into warranty health. · Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration · Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. · Streamline dealer warranty claim submission and adjudication processes. · Lead vendor performance, budget oversight, and contact center operations. · Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery · Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. · Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. · Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. · Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits.

Serve as a single point of contact across all AS domains and coordinate daily activities. Ensure that the Solution Architecture and Design meet functional requirements and internal guidelines, coordinating design inputs across Domains. Support PM in monitoring and overseeing the AS delivery aspects of Project planning and Execution from Select to Deploy Phases. Act as Escalation point within AS and point of contact for businesses. Communicate all AS & IS aspects of project information to project team and management. Evaluate and recommend software and hardware solutions to meet user needs. Prepare flow charts, business project management workflow, and system diagrams to assist in program analysis. Responsible for preparing design/technical/functional specification documentation. Design, configure/code, test, debug and document software/solution according to SBD-IT system standards, policies, and procedures. Prepare test data for unit, development integration and performance testing. Resolve customer issues with software solutions and respond to suggestions, for improvements and enhancements. Interact with business users and IT to define current and future applications requirements and success factors. Job Requirements Requires Master's Degree or Foreign Equivalent in Information Technology, Management Information Systems, Computer Information Systems, or related field. Requires 2 years of experience in job offered, SAP Delivery Lead/Architect, or related using SAP Integration Systems, BO, ECC, CRM, APO, and WEBI. Salary: $131,664.00/year Work Location: Infotech America, Inc, 18968 Bayberry Way, Northville, MI 48167

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Our client is Founded in 1915 With more than 30,000 employees (2017), our client is the sixth-largest employer in metro Detroit, and amongst the most diverse. They are Specialties in Cancer Care, Heart Care, Neurology, Neurosurgery, Orthopedics, Primary Care, Bariatric Surgery, Organ Transplantation, Medical Education, and Medical Research. One of the largest and popular industry across the globe. The excellent and friendly work environment Job Description Principal duties and responsibilities: Manage and mentor a large and diverse team of, Software Designers and Developers, and vendor partners to lead the development of the technical solutions platform of Enterprise Data Warehouse to support next-generation data integration and data integrity for business intelligence and analytics. Provide a strong technology leadership to the IT team. Analyze enterprise business drivers and IT strategy to create current state and future state diagrams of EDW technology focusing on data integration but also encompassing data definition, data standardization, data mastering and data governance. Analyze enterprise business drivers to determine corresponding Information Architecture change requirements. Provide technology direction and leadership to proactively upgrade and align solutions with evolving technologies and business needs, including implementation strategies, focusing on solution optimization and stability. Design and govern the implementation of ETL, data processing, and data visualization design based on business requirements and IT strategies Define the principles to guide ETL and data processing solution decisions for the programs / projects leveraging DW and visualization architecture artifacts and industry best practices. Manage the work of and provides leadership to application staff to support the planning, design/build, test, implementation, support and operational needs of the organization. This includes, but is not limited to, project management, resource planning, assessment of integration and/or interface needs, support and maintenance. Create/review conceptual, logical, and/or physical design , incorporating discrete and big data, analytics framework and data integration best practices Define, implement and evolve source code and change/release management methodologies and other Software Life Cycle Development (SDLC) processes and build tools to operationalize them. Plan solutions with performance, scalability, HIPAA security and reusability in mind and drive assessment of these trade-offs throughout the SDLC. Establish performance, efficiency and stability benchmarks, build and implement custom tools to proactively monitor and analyze solution performance and health across all parts, and continually improve them. Act as a technical advisor and participate as needed in development/testing efforts within the team to maintain consistency and continuity. Evaluate trends on performance, capacity and operational health and develops plans to address key issues. Resolve most issues independently within the team and partners with vendors to resolve more complex issues. Provide preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability. Lead continual improvement best practices by identifying and diagnosing improvement opportunities. Suggest improvements to solution architects and supervisors Stay current with EDW and related analytics technology capabilities and bring the best practices into the development of the EDW program. Promote, develop and adhere to system standards and best practices. Collaborate with team to promote re-use and develop consistent technical build, implementation and support processes. Establish/Support processes to support strong governance around scope, schedules, financials, change management, deliverable quality and release management. Oversee proofs of concepts for new technology, processes, and/or workflows. Implements applications according to requirements, specifications, and compliance/regulatory standards. Effectively manage conflict and work together with team members, colleagues, and other leaders. Effectively oversee, lead, communicate, present, influence and utilize reasoning skills to earn the support of staff, colleagues, leadership, and customers. Administer personnel-related matters, including interviewing and hiring, performance evaluations, disciplinary action, coaching/mentoring, and staff development Qualifications Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Systems Analysis or a related field required. Master's degree preferred. 10 years of progressive work experience in multiple IT areas, including 5 - 7 years of relevant domain experience in data warehousing and/or analytics technologies is required. Prior experience in a technical lead or consulting role leading Information Management related initiatives (system integration, data warehouse build, data mart build, or similar) is required. Requires expert level knowledge and understanding of data warehouse architecture, application design, systems engineering, SDLC, and integration. Demonstrated experience leading teams that analyze complex data related issues and/or logical data models in support of corporate and customer information systems requirements. Solid understanding of methodologies and technologies that depict the flow of data within and between technology systems and business functions/operations Must be able to handle difficult and sensitive situations using sound, independent judgment within general policy and legal guidelines. Must have led the design and architecture of end to end implementations of multiple large scale data integration projects Proven track record in managing diverse teams, including highly-skilled technical resources as well as developing team members of varying skill levels. Ability to assign, guide, and monitor the work of others regardless of the reporting relationship (direct, project, indirect). Excellent strategic thinker with the ability to provide thought leadership to develop creative solutions for complex business and technical problems. Excellent verbal and written communication skills. Able to develop and present complex material effectively to a variety of audiences - technical and non-technical, staff, management, and leadership. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a visionary and results-driven Warranty Technical Services Director to lead a multi-disciplinary organization focused on warranty excellence, product quality, and customer satisfaction. This role oversees three critical teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery You will be responsible for shaping and executing a unified strategy that integrates data science, operational rigor, and quality engineering to reduce warranty costs, improve diagnostic accuracy, and enhance dealer and customer experiences. The ideal candidate is a strategic leader with deep technical expertise, strong cross-functional influence, and a passion for continuous improvement. Strategic Leadership & Team Oversight * Lead and align three core teams: Warranty Operations, Warranty Analytics, and Mopar Quality & Warranty Recovery. * Develop and execute a comprehensive warranty and quality strategy that supports business goals and customer satisfaction. * Foster collaboration across engineering, quality, field operations, IT, and dealer networks. * Drive service experience improvement and global convergence initiatives. * Mentor and develop team members. Warranty Analytics & Data Science * Oversee advanced analytics and predictive modeling to identify emerging product issues and optimize warranty spend. * Drive automation, data governance, and dashboard development for real-time visibility into warranty health. * Ensure effective use of tools like SAS, Power BI, and Tableau for decision support. Warranty Operations & Administration * Manage warranty claim adjudication, policy enforcement, and dealer-facing communications. * Streamline dealer warranty claim submission and adjudication processes. * Lead vendor performance, budget oversight, and contact center operations. * Collaborate with field teams to resolve issues and implement corrective actions. Quality & Cost Recovery * Lead Mopar Quality initiatives including Aftersales PPAP compliance and supplier engagement. * Responsible for Supplier Parts Quality for Mopar designed service parts, accessories, and performance parts. * Oversee the Part Retention Center for root cause analysis, cost recovery, and diagnostic improvement. * Drive coaching and training across the dealer network to enhance repair accuracy and reduce repeat visits. Basic Qualifications * Bachelor's degree in Engineering, Data Science, Business, or related field. * 10+ years of experience in technical service, quality, or warranty operations, including leadership roles. * Proven ability to lead cross-functional teams and manage complex programs. * Strong communication and stakeholder engagement skills. * Excellent analytical and problem-solving skills. * Ability to lead and motivate teams. * Strategic thinking and planning abilities. Preferred Qualifications * Master's degree in a related field. * Experience in automotive warranty systems, analytics platforms, and field operations. * Familiarity with Six Sigma, FMEA, PPAP, and ERP systems (SAP, Oracle, Salesforce). * Background in supplier negotiations and cost recovery strategies.