Director, Architecture
Senior information technology manager job in Boston, MA
At Fidelity Brokerage, we are seeking an accomplished Cybersecurity Solutions Architect to support the Brokerage Solution Architecture team in defining secure, end-to-end technology strategy for the retail brokerage customer experience. In this role, you will lead efforts to continuously improve the cybersecurity posture and practices within the Brokerage technology Architecture and Engineering organizations in collaboration with Enterprise cybersecurity efforts.
The Expertise You Have
An ideal candidate will have a solid cybersecurity background and proven experience building secure, scalable systems within FinTech. The ideal candidate will also have an effective combination of interpersonal and technical skills enabling them to work effectively within large organizations, building relationships and collaborating with architecture, product owners, engineering, QA, and customers to bring new experiences and capabilities to market.
The Skills You Bring
7+ years of experience in cybersecurity engineering, developing cybersecurity programs, policies, and guidelines, and implementing mitigating controls within large-scale infrastructure portfolios
Proficient in Cloud Architectures, services, and patterns
7+ years of experience in software engineering delivering web and/or desktop applications
Experience with DevSecOps and authoring CI/CD automation
Deep understanding of well-architected framework implementation: Operational Excellence, Security, Reliability, Performance Efficiency, and Cost optimization
Proven leadership in Zero Trust architecture for hybrid and multi-cloud environments
Familiarity with secrets management and certificate lifecycle automation
Relevant certifications - CISSP, CCSP, ITIL, or equivalent
Solid understanding of cryptography controls and enterprise PKI operations
Practical use of Infrastructure as Code for secure repeatable builds
The base salary range for this position is $126,000-255,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information Technology
Senior Manager, Risk Management
Senior information technology manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Service Delivery Manager - SAP AMS
Senior information technology manager job in Waltham, MA
*****C2C CONTRACT ROLE*****
*****C2C CONTRACT ROLE*****
*****C2CCONTRACT ROLE*****
Job Title: Service Delivery Manager - SAP AMS
Client: CL-CBG 5057
JD :
Competencies: Utilities - SAP FICA - 6-8+ years experience
Position Summary
The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication.
Key Responsibilities
• Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery.
• Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures.
• Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment41513.
• Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews.
• Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development.
• Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency.
• Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines.
• Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations.
Required Qualifications
• Experience: 10+ years in SAP AMS delivery, with at least 3-5 years in a managerial role.
• Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework.
• Leadership: Proven ability to manage large teams and global delivery models.
• Communication: Excellent client-facing and stakeholder management skills.
• Tools: Familiarity with ITSM tools (ServiceNow, etc.) and reporting dashboards.
Preferred Skills
• Exposure to S/4HANA migration and AMS transition projects.
• Knowledge of automation tools for SAP / Joule.
• Experience in multi-vendor governance and offshore/onshore delivery models.
• Project exposure with a Retail Customer would be an added advantage.
Work Environment
• Location: Chennai or other TCS offshore delivery locations.
• Shift: May require rotational shifts for global support.
• Engagement: Long-term AMS support with occasional minor projects.
• Availability : Must be ready to support & represent for Critical Incidents like P1 & P2.
If you are interested, please share your resumes with me at ***********************, or else reach me at **********
SR IT Network Solutions Manager
Senior information technology manager job in Marlborough, MA
The Sr. IT Network Solutions Manager is responsible for designing, implementing, and managing the organization's network infrastructure across LAN, WAN, WiFi, and Cloud environments. This role ensures optimal performance, security, and scalability of enterprise networks, with strong focus on Fortinet SD-WAN, Aruba LAN, WiFi, and Data Center connectivity. The position also involves managing vendor relationships, telecom billing, and leading a team of network engineers to support business objectives.
Key Responsibilities:
Network Design & Management
Leads network strategy and operations, ensuring resilient Wi-Fi performance and connectivity across retail store environments and high-volume distribution centers with extensive mobile device usage.
Lead design, implementation, and maintenance of LAN, WAN, SD-WAN (Fortinet), and Aruba WiFi environments.
Oversee Data Center network infrastructure, ensuring high availability, redundancy, and security.
Plan and execute network upgrades, migrations, and optimization projects.
Manage Cloud connectivity (AWS, Azure, GCP, etc.) and hybrid network integrations.
Ensure adherence to network performance, reliability, and security standards.
Operations & Troubleshooting
Monitor network performance and proactively resolve incidents, outages, and capacity issues.
Define and enforce network policies, configurations, and documentation standards.
Collaborate with cybersecurity teams to maintain secure connectivity and implement network segmentation as per industry standards and business requirements.
Vendor & Telecom Management
Manage relationships with network vendors, ISPs, and telecom carriers.
Review, negotiate, and optimize telecom and WAN contracts for cost efficiency.
Oversee telecom billing, invoice validation, and cost allocation.
People & Project Management
Lead, mentor, and develop a team of network engineers and support staff.
Manage project timelines, budgets, and cross-functional coordination for infrastructure initiatives.
Provide strategic input on network architecture, capacity planning, and technology roadmap.
Compliance & Reporting
Ensure compliance with corporate and regulatory security standards and business requirements.
Maintain comprehensive documentation, reports, and performance dashboards.
Support internal and external audits related to network operations.
Required Skills & Qualifications:
Bachelor's degree in computer science, Information Technology, or related field
7-10 years of hands-on experience managing enterprise networks.
Strong knowledge of routing protocols (BGP, OSPF), firewall configurations, and network monitoring tools.
Experience in vendor and contract management, including telecom billing oversight.
Excellent leadership, communication, and stakeholder management skills.
Relevant certifications such as Fortinet NSE 4-7, Aruba Certified Mobility Professional (ACMP), CCNP/CCIE, or AWS/Azure networking certifications preferred.
Proven expertise in:
Fortinet SD-WAN design and deployment.
Aruba LAN, WiFi design and deployment.
Data Center network operations and routing/switching (Cisco/Aruba/Fortinet).
Cloud connectivity (VPN, Direct Connect, ExpressRoute, etc.).
Key Performance Indicators (KPIs):
Network uptime and availability
Incident resolution time and SLA adherence
Network cost optimization through vendor and telecom management
Successful completion of infrastructure projects within time and budget
Team performance, engagement, and skill development
Senior Director, Information Technology
Senior information technology manager job in Walpole, MA
The Senior Director of Information Technology leads the global IT function at H&V, ensuring reliable systems, secure infrastructure, and data-driven solutions that enable the company's manufacturing, commercial, and financial operations.
This role focuses on execution excellence, operational reliability, and disciplined delivery of enterprise technology initiatives - including ERP/MES platforms, infrastructure, data analytics, and cybersecurity. The Senior Director partners closely with Finance, Operations, and Commercial leaders, and works collaboratively across Supply Chain, Quality, R&D, HR, and Compliance to ensure IT services and investments directly support business priorities and performance goals. This position reports to the CFO.
Key Responsibilities:
Leadership and Execution
Lead and develop a global IT organization focused on service and accountability.
Translate strategic objectives into executable IT plans and roadmaps.
Ensure reliable operation of core systems and infrastructure globally.
Strengthen IT governance, delivery processes, and performance metrics.
Systems and Platform Management
Oversee enterprise applications (Oracle, TIPS/Lovis, MES, Planful, etc.).
Lead ERP roadmap execution in partnership with process owners.
Support Finance and Commercial teams with data and reporting accuracy.
Cybersecurity and Infrastructure
Maintain robust cybersecurity practices and network reliability.
Manage vendors and optimize service delivery
Business Partnership and Collaboration
Build strong relationships with plant and functional leaders.
Translate business requirements into technical solutions.
Communicate performance, budgets, and project updates clearly to leadership.
Success in the First 12 Months
1. Operational Reliability: Consistent system uptime and reliable IT service delivery.
2. ERP and Platform Execution: Achieve roadmap milestones and stakeholder alignment.
3. Financial and Vendor Discipline: Improve IT spend transparency and reporting.
4. Team and Culture: Strengthen trust through communication and responsiveness.
5. Cybersecurity: Standardize global infrastructure and security performance metrics.
Qualifications and Experience
8-10 years of progressive IT leadership experience in manufacturing or industrial environment.
Strong understanding of enterprise systems, data integration, and infrastructure.
Proven ability to lead through change and improve service delivery.
Experience managing vendors, budgets, and multi-site operations.
Excellent collaboration and communication skills.
Personal Attributes
• Hands-on operator - detailed yet strategic.
• Service-minded leader - responsive and dependable.
• Structured and reliable - delivers with discipline.
• Team builder - develops and empowers global IT staff.
• Calm communicator - clear and solutions-oriented.
Education
Bachelor's degree required; Master's or MBA preferred.
Travel: Up to 25%
Information Technology Training Manager
Senior information technology manager job in Boston, MA
IT Training Manager | Boston, MA - Hybrid (4 Days On-Site) | $110,000 - $150,000
A long-established Boston-based professional services firm is seeking a hands-on Learning & Development Manager to lead onboarding, training, and continuous education across the organization. This is a high-impact role in a lean, collaborative environment-ideal for someone who thrives on ownership, visibility, and direct engagement with end-users.
About the Role
You'll design and deliver firmwide training programs, support new software rollouts, and ensure a seamless experience for attorneys and staff. Responsibilities include:
New hire onboarding and role-based training
Live, virtual, and self-paced learning experiences
Software/application training (e.g., NetDocs, DMS)
Beta testing and UAT coordination
Building and maintaining training materials and documentation
Supervising one direct report (Training Coordinator)
What We're Looking For
7-10 years in software training, instructional design, or end-user support
Legal or professional services background preferred
Strong technical understanding of business/legal applications
Excellent communication and facilitation skills
Organized, proactive, and emotionally intelligent
Willing to be on-site in Boston 5 days/week (with future flexibility)
Able to travel to a satellite NH office 2-3 times/year
Why This Role
Join a firm with over 160 years of stability and reputation
Be the first point of contact for new hires-shape their journey
Make the role your own in a high-trust, low-hierarchy culture
Enjoy a collaborative team and direct access to leadership
Lifestyle Spending Account: $150/month for wellness, travel, and more
The firm are looking to begin interviews this week, feel free to reach out below to discuss further.
Senior IT Director - Supply Chain Systems
Senior information technology manager job in Marlborough, MA
Senior Director of IT - Global Supply Chain Technology
Marlborough, MA (Onsite)
Full-Time | Executive Leadership
Base Salary: $185,000 - $250,000 + Bonus
An award-winning global organization, recognized repeatedly as one of the Best Places to Work, is seeking a Senior Director of IT - Global Supply Chain Technology to join its growing Global IT leadership team. This firm has experienced continual hyper-growth over many years, has earned countless industry awards, and is widely respected for its innovation, culture, and impact on a global scale.
This highly visible leadership role serves as a strategic business partner to global supply chain and operations leaders, helping shape and execute enterprise-wide technology strategies that support growth, efficiency, and operational excellence. The Senior Director will play a critical role in defining the global roadmap for supply chain systems while leading and developing a high-performing global IT organization.
Role Overview
Reporting to the VP of Corporate IT Solutions, this role is responsible for developing and deploying a comprehensive IT solution roadmap supporting global supply chain operations, including Plan-to-Make, Source-to-Pay, and Order-to-Deliver processes. The Senior Director will own executive-level business partnerships, ensure the success of enterprise technology solutions, and provide direct leadership to a global IT team delivering innovative systems across supply chain, manufacturing, and operations.
This position is onsite in Marlborough, MA.
Key Responsibilities
Serve as the senior IT business partner for Global Supply Chain and Operations, collaborating closely with executive leadership
Define and execute a global IT strategy and roadmap supporting planning, manufacturing, sourcing, order management, and logistics
Lead large-scale ERP and enterprise technology initiatives, ensuring alignment with business strategy and regulatory requirements
Own executive relationships and ensure delivery of high-impact, scalable business system solutions
Provide direct leadership to a global IT organization, fostering innovation, accountability, and talent development
Deliver quarterly IT business reviews to senior Supply Chain and Regulatory leadership
Partner with internal IT leaders to ensure governance, compliance, and roadmap alignment across global initiatives
Qualifications & Experience
10+ years of IT leadership experience driving global technology solutions, ideally in regulated or complex enterprise environments
Proven experience leading large-scale ERP implementations and enterprise platforms (Oracle ERP required; Oracle Cloud preferred)
Deep expertise in global supply chain operations, with additional exposure to Finance, Accounting, HR, Quality, or Regulatory operations preferred
Strong understanding of planning, scheduling, manufacturing, sourcing, order management, and logistics at a global scale
Bachelor's degree in Business Administration, Computer Science, Supply Chain, or related field; MBA preferred
10-15 years of consulting, IT leadership, and/or business operations experience preferred
Core Skills & Capabilities
Exceptional communication and executive presentation skills
End-to-end understanding of enterprise systems, including business process design, requirements gathering, testing, data migration, change management, and cutover strategies
Ability to translate enterprise strategy into actionable technology solutions and business outcomes
Strong analytical skills with the ability to assess emerging technologies and industry trends
Proven success building, developing, and retaining high-performing global teams
Strong collaboration and partnership skills across IT and business functions
Demonstrated leadership in complex, matrixed global organizations
Leadership Attributes We Value
Inspires, develops, and leads diverse, high-performing teams
Builds trusted partnerships and is sought out for expertise and guidance
Communicates effectively at all levels of the organization
Influences outcomes, sets clear expectations, and delivers results
Operates with integrity, accountability, and a strong results orientation
Service Delivery Manager- SAP
Senior information technology manager job in Waltham, MA
Competencies: Utilities - SAP FICA - 6-8+ years experience
The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality support, compliance, and continuous improvement for a Retail customer. This role acts as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication.
Key Responsibilities
• Service Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery.
• Incident & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures.
• Change & Release Management: Coordinate approved changes, ensuring proper documentation, testing, and deployment.
• Stakeholder Management: Act as the client-facing lead for escalations, status reporting, and service reviews.
• Team Leadership: Manage AMS support teams across SAP modules (FICO, MM, SD, etc.), ensuring resource allocation and skill development.
• Continuous Improvement: Identify opportunities for automation, process optimization, and cost efficiency.
• Compliance & Audit: Ensure adherence to SOX, security, and audit guidelines.
• Financial Management: Monitor budgets, forecasts, and cost optimization for AMS operations.
Required Qualifications
• Experience: 10+ years in SAP AMS delivery, with at least 3-5 years in a managerial role.
• Expertise: Strong understanding of SAP landscapes (ECC, S/4HANA), AMS processes, and ITIL framework.
• Leadership: Proven ability to manage large teams and global delivery models.
• Communication: Excellent client-facing and stakeholder management skills.
• Tools: Familiarity with ITSM tools (ServiceNow etc.) and reporting dashboards.
Preferred Skills
• Exposure to S/4HANA migration and AMS transition projects.
• Knowledge of automation tools for SAP / Joule.
• Experience in multi-vendor governance and offshore/onshore delivery models.
• Project exposure with a Retail Customer would be an added advantage.
IT Delivery Head
Senior information technology manager job in Cambridge, MA
IT Delivery Head - Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore-offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery.
Proven success in large enterprise delivery and onshore-offshore models.
Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management.
Preferred
Experience in Guidewire, Duck Creek, digital modernization, and data analytics.
Ability to manage delivery teams of varying scale.
Key Responsibilities
Strategic Delivery & Portfolio Leadership
Lead product/platform delivery and ensure alignment with client and business goals.
Manage multiple P&C accounts and technology portfolios (legacy + greenfield).
Define delivery strategy, track metrics, budgets, resources, and team performance.
Client Engagement & Business Growth
Serve as primary onshore contact for senior client leaders.
Grow accounts and revenue in partnership with sales.
Lead RFI/RFP responses, demos, POCs, and governance sessions.
Drive client satisfaction, operational excellence, and financial outcomes.
Onshore-Offshore Delivery Management
Ensure seamless execution between global delivery centers.
Monitor staffing, visa readiness, and Agile delivery adoption.
Manage Managed Services across applications and infrastructure.
Capability Building & Team Leadership
Build and expand onshore delivery and consulting capability.
Hire, mentor, and develop senior leaders and cross-functional teams.
Foster CoPs, continuous learning, and innovation culture.
Technical Governance & Excellence
Guide P&C platform delivery (Guidewire, Duck Creek, etc.).
Establish strong SDLC, release, configuration, and compliance frameworks.
Evaluate new tools and support architecture decisions and ARBs.
Stakeholder & Cross-Functional Collaboration
Advise leadership on delivery strategy and industry opportunities.
Partner with ADM/AMS teams to enhance offerings and market positioning.
Drive efficiency, innovation, and solution development across teams.
Vice President Information Technology
Senior information technology manager job in Boston, MA
The Vice President of Information Technology will lead technology strategy, governance, and execution across the firm and its portfolio companies. This role is ideal for a Private Equity technology leader with deep hands-on knowledge of hardware environments, data integrity practices, software ecosystem evaluation, and the application of AI to streamline operations and enhance value creation. The VP of IT will partner closely with investment, operations, and portfolio leadership to ensure technology investments support growth, scalability, and firm-wide strategic goals.
Key Responsibilities
Lead the firm's overall IT strategy, ensuring alignment with organizational objectives and portfolio company needs.
Oversee hardware infrastructure, including design, configuration, deployment, and performance optimization across corporate and portfolio environments.
Manage and maintain data integrity processes, including the use of SSE (Self-Service Encryption) files and other secure data-handling frameworks.
Evaluate, recommend, and implement software systems, providing expert guidance on platform selection, integration readiness, scalability, and cost-effectiveness.
Drive AI adoption across the firm and portfolio companies, identifying opportunities for automation, analytics, operational efficiency, and decision-making enhancement.
Partner with portfolio company leadership to assess IT maturity, develop technology roadmaps, and support integration or transformation initiatives.
Ensure strong cybersecurity posture, risk management practices, and compliance across all environments.
Lead and mentor internal IT teams and external partners, prioritizing collaboration, innovation, and operational excellence.
Oversee vendor relationships, contract negotiations, and budget management for enterprise IT initiatives.
Serve as an advisor to senior leadership on emerging technologies, infrastructure investments, and digital transformation opportunities.
Qualifications
10+ years of progressive IT leadership experience, with a strong background in Private Equity, investment management, or similar environments.
Demonstrated expertise in hardware configuration, infrastructure architecture, and systems performance optimization.
Hands-on experience with SSE files or similar tools used for secure data transfer and data integrity validation.
Broad knowledge of enterprise software systems with the ability to make informed recommendations based on business and technical needs.
Proven experience applying AI, automation, or machine learning solutions in a business context.
Experience partnering with portfolio companies and supporting due diligence, integration, and technology roadmap development.
Strong leadership, communication, and stakeholder management skills.
Ability to operate strategically while being comfortable with technical detail when needed.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Director of Information Technology & Security
Senior information technology manager job in Lowell, MA
The Company
Privately held company headquartered Northern Massachusetts (Rt 495) the company operates an integrated light manufacturing and distribution center, with two third-party overflow warehouses in the U.S. With approximately $150 million in annual revenue, over 450 employees.
The Position
The company is seeking a Director of Information Technology & Security to be responsible for leading the company's technology foundation across IT operations, infrastructure, cybersecurity, and software engineering. This senior leader will oversee the day-to-day performance, reliability, security, and efficiency of all IT systems and services, while ensuring the successful delivery of custom software solutions that support manufacturing and broader business operations. Reporting to the Chief Technology Officer, this role will also serve as a member of company's Senior Leadership Team. The Director will partner closely with the Director of Digital Transformation and the Director of the Project Management Office (PMO) to drive innovation and digital transformation initiatives, ensuring that technical execution aligns with business goals. As a senior technology leader, this individual will provide leadership continuity and support executive decision-making when needed, helping to keep operations and strategic initiatives on track.
The Director of Information Technology & Security will provide strategic and operational leadership across IT infrastructure, cybersecurity, and software engineering to ensure reliable, secure, and high-performing technology services. This individual will guide the evolution of Company's technology environment, strengthen system reliability and security, and enable scalable digital capabilities that support the needs of a growing manufacturing organization. The Director will also provide strategic guidance to the CTO on operational and technical matters, contributing to long-term IT strategy, technology roadmaps, and budget planning, while championing continuous improvement through analysis of incident trends and service performance. Through cross-functional collaboration and forward-looking leadership, the Director will help ensure Company's technology ecosystem remains robust, efficient, and positioned for long-term success.
Principal Responsibilities & Duties:
Lead IT operations, including infrastructure, networking, system administration, and the Help Desk, ensuring high availability, performance, security, and timely issue resolution while managing IT assets across their lifecycle.
Expand and mature IT service management (ITSM) processes and enforce SLAs/OLAs, driving accountability, continuous improvement, capacity planning, availability management, and disaster recovery aligned with business continuity goals.
Serve as the senior cybersecurity leader, overseeing policies, controls, incident response, and compliance to protect company systems and data.
Provide strategic direction and leadership for software engineering, managing development projects, automation, systems integration, and the Software Development Manager while fostering a high-performance, collaborative culture.
Partner with the Directors of Digital Transformation and PMO to align IT operations and development with innovation priorities, including AI adoption, factory floor automation, advanced analytics, process optimization, and timely project delivery
The Candidate
The company is seeking an experienced and strategic Director of Information Technology & Security to lead and evolve their technology foundation in support of our growing manufacturing organization. The ideal candidate will be an experienced and strategic technology leader with a strong background in IT operations, cybersecurity, infrastructure management, and software engineering. The company seeks a collaborative, proactive, and adaptable leader who can drive operational excellence while fostering innovation and cross-functional alignment. This individual will have a proven track record of leading high-performing IT teams, navigating both operational and project-based work, and influencing stakeholders across departments to deliver measurable results.
This role requires a hands-on, customer-focused, and risk-conscious leader with excellent communication and collaboration skills. A successful candidate will bring strong problem-solving abilities, curiosity, accountability, and a stakeholder-centric mindset, while integrating IT operations with digital transformation initiatives, manufacturing systems, and ERP platforms. This is a flexible hybrid role, with an expectation of at least three days per week in office. During the initial six months, on-site presence will be required four to five days per week to support onboarding and integration.
Summary of Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field; advanced or security-related certifications (CISSP, CISM, CSSM, CompTIA Security+, ITIL Foundation or higher) a plus.
15+ years of progressive IT operations leadership experience, including infrastructure, cybersecurity, and software engineering.
Proven ability to expand and optimize ITIL-based processes and leverage ITSM platforms to drive process maturity and operational excellence.
Strong understanding of manufacturing systems, ERP platforms, and IT/OT integration.
Hands-on experience leading software engineering teams, managing development projects, automation, and systems integration initiatives.
Skilled in capacity planning, disaster recovery, and business continuity aligned with organizational growth.
Experience managing IT assets, Help Desk operations, and SLAs/OLAs to ensure high availability, performance, and service reliability.
Hybrid role but must be in office at HQ three days per week and four-to-five during first six months of employment.
Information Technology Project Analyst
Senior information technology manager job in Marlborough, MA
Job Role: IT Project Analyst
Key Responsibilities
Manage IT and business automation projects from planning through implementation
Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes
Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps
Design and maintain dashboards and reports in Power BI and Microsoft Fabric
Support database-related work, ensuring proper design, data integrity, and relational structure
Apply AI fundamentals to improve workflows and analytics
Track project timelines, budgets, and communications
MUST HAVES:
· 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams
· Proficiency with Power BI and Power Automate strongly preferred
· Working knowledge of SQL Server and database structures strongly preferred
NICE TO HAVES:
· Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred
· Understanding of AI concepts and how to apply them in business environments preferred
Senior IT & Development Manager
Senior information technology manager job in Boston, MA
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Deerpath Capital is a leading direct lending firm specializing in providing first lien, senior debt financing to middle market companies. Deerpath is focused on providing debt capital for acquisitions, refinancings, ownership transitions and growth capital to companies in the U.S. lower middle market. Deerpath has investment offices in New York, Boston, Chicago, Los Angeles and Fort Lauderdale, as well as overseas investor relations offices in London, Seoul, Tokyo and Brisbane. The firm employs approximately 100 employees globally.
Position Overview:
Deerpath Capital is seeking a Senior IT & Development Manager to lead the firm's technology strategy and development initiatives across multiple platforms. This individual will play a pivotal role in overseeing internal system development, integrations, and reporting, ensuring our technology supports the firm's growth and operational efficiency.
Key Responsibilities:
Systems Development & Oversight
Lead and manage Salesforce development projects, including customizations, integrations, automation, and user support.
Oversee Allvue configuration and development for portfolio management, fund accounting, and investor reporting.
Design and implement SQL-based reporting systems and interactive dashboards for analytics and business intelligence.
Architect and deploy a scalable data warehouse to centralize data and streamline firmwide reporting.
AI & Automation
Identify and implement AI-driven automation to enhance reporting, workflow efficiency, and data management.
Integrate LLM and machine-learning capabilities into Salesforce, Allvue, and core data environments.
Oversee secure deployment, governance, and monitoring of AI tools, ensuring compliance and data integrity.
Project Management
Partner with business stakeholders across departments to define requirements, scope initiatives, and deliver solutions on time and within budget.
Coordinate internal and external development resources, ensuring code quality, scalability, and adherence to security best practices.
Manage technology projects using Agile or hybrid methodologies, emphasizing clear communication and accountability.
Systems Administration & Integration
Maintain, optimize, and enhance core technology platforms.
Evaluate and implement new tools and integrations between Salesforce, Allvue, and other enterprise applications to improve workflow efficiency.
Security & Governance
Collaborate with IT and Compliance teams to ensure data integrity, cybersecurity, and adherence to regulatory standards.
Contribute to the firm's data governance framework, including access controls, auditability, and security policies.
Qualifications & Experience:
Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree preferred.
7+ years of experience in IT development, systems management, or data engineering roles.
Proven Salesforce administration and development experience (Apex, Lightning, integrations).
Skilled in SQL, relational databases, and ETL processes.
Experience with data warehousing, data modeling, and BI tools (Power BI, Tableau, or Snowflake).
Familiarity with Allvue, or the ability to develop product expertise.
Demonstrated project management experience (Agile, Scrum, or similar).
Knowledge of Python, API integrations, or modern data pipeline tools (Airflow, dbt, Fivetran).
Exposure to financial services, private credit, or private equity systems preferred.
Experience integrating cloud platforms (Azure, AWS) with enterprise applications.
Strong analytical, problem-solving, and communication skills.
Strategic mindset with a hands-on approach to implementation.
Experience with change management in system upgrades or consolidations.
Strong data governance and security awareness.
Automation mindset with the ability to identify and streamline manual processes.
Exceptional communication skills for translating technical concepts to non-technical audiences.
Experience leading small technical teams or mentoring junior developers.
Highly organized, detail-oriented, and capable of managing multiple concurrent initiatives.
Experience applying AI/ML or LLM-based tools to automate processes or enhance analytics.
Familiarity with modern AI platforms (e.g., Azure OpenAI, AWS Bedrock) or NLP/LLM integration concepts.
Understanding of AI governance, security, and safe model deployment.
Compensation Base Range: $130,000-$150,000, plus a competitive bonus
NO RECRUITERS or AGENCIES for this posting. Any unsolicited resumes sent to Deerpath will be considered Deerpath property. Deerpath will NOT pay a fee for any placements resulting from the receipt of any unsolicited resumes.
Deerpath Capital Management, LP is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected characteristics.
IT Project Manager (Patient Monitoring Medical Device Implementation)
Senior information technology manager job in Boston, MA
Duration: 3 year initiative
Required Skills: IT Project Management, Medical Devices, Patient Monitoring
Experience managing complex hospital-based projects in a clinical setting with cross-functional teams
Experience with patient monitoring replacement projects, ideally direct NK experience
Comprehension of medical device equipment, infrastructure that supports the equipment, and the applications that support the equipment
Experience in speaking with both technical and clinical leaders in order to properly communicate updates and progress to each group
Ability to be onsite for team meetings with clinical leaders and stakeholders
Preferred degree in an engineering-related field
Biomedical experience or related field
IT Project Manager - Microsoft 365 G3 to G5 Migration
Senior information technology manager job in Providence, RI
Contract
Lead the end-to-end transformation from Microsoft 365 G3 to G5 for the State of Rhode Island. Drive planning, execution, and deployment of advanced security, compliance, and analytics features to meet government mandates while ensuring a smooth user transition.
Key Responsibilities:
• Project Management: Define scope, timelines, budgets; manage resources and vendors.
• Technical Oversight: Implement G5 features (Defender, ATP, encryption), compliance tools (eDiscovery, DLP), and new capabilities (Teams Phone, Power BI Pro).
• Stakeholder & Change Management: Conduct progress meetings, manage OCM, and coordinate training.
• Risk & Compliance: Perform risk assessments and ensure adherence to FedRAMP, CMMC, and audit requirements.
Required Experience & Skills:
• 15+ years in IT project management with complex migrations.
• Proven Microsoft 365/Office 365 migration experience; GCC knowledge preferred.
• Strong understanding of G3 vs G5 features and security.
• Proficiency in MS Project, Excel, Jira; excellent leadership and communication skills.
Preferred Certifications:
• PMP or PRINCE2
• Microsoft 365 (MS-100/101, MS-500)
• Agile/Scrum
About Ampstek
Ampstek is a global IT solutions partner serving clients across North America, Europe, APAC, LATAM, and MEA. We specialize in delivering talent and technology solutions for enterprise-level digital transformation, trading systems, data services, and regulatory compliance.
Contact:
Snehil Mishra
📧 ******************
📞 Desk: ************ Ext. 125
🔗 LinkedIn
🌐 ***************
Senior Manager Clinical Pharmacology
Senior information technology manager job in Waltham, MA
Sr. Manager, Clinical Pharmacology
6 month contract
Must be able to work on a W2
Hybrid in Waltham, MA 3x per week
We have an exciting opportunity for a highly motivated and experienced quantitative clinical pharmacologist to join the team supporting the CNS therapeutic area as a key member of the Clinical Pharmacology, DMPK, and BA department. This individual will represent the function as a Clinical Pharmacology Lead and provide subject matter expertise on cross-functional project teams. The position includes core scientific responsibility for selecting optimal doses and dosage regimens in patients, integrating knowledge of PK/PD, quantitative modeling and simulation, drug development, TK, and nonclinical PK (ADME and DMPK). This role offers the opportunity to support multiple programs through participation on internal project working teams and will serve as a liaison between chemistry, life sciences, regulatory, and clinical operations. Hands-on modeling experience is desirable.
Requirements
Contribute to clinical program design, trial protocols, analysis plans, study reports, and regulatory submissions.
Conduct and oversee pharmacokinetic (NCA) analysis, exposure-response analysis, simulation-based trial design and dose selection, and population clinical pharmacology modeling.
Present strategy and defend outcomes of model-based approaches to internal governance boards and regulatory agencies.
Write or review clinical pharmacology components of regulatory documents and responses; participate directly in regulatory interactions.
Promote model-informed drug discovery and development through external collaboration, journal publication, and conference presentation.
Function effectively in a highly matrixed team environment.
Serve as an active contributor on multi-disciplinary project teams, providing innovative and progressive input.
Act independently within a highly matrixed clinical development organization and provide sound clinical pharmacology input to project teams.
Qualifications
Ph.D. or PharmD in Pharmaceutical Sciences, Pharmacometrics, or related field with 3+ years or 4+ years of pharmaceutical industry experience.
Demonstrated experience serving as a clinical pharmacology lead on development programs.
Strong understanding of pharmacokinetic theory, compartmental modeling and simulation, and statistical approaches utilizing current computational tools.
Working knowledge of cross-functional interfaces relevant to drug development and detailed understanding of non-clinical and clinical DMPK processes.
Programming experience in Phoenix required; additional experience in Monolix, R, WinNonlin, SAS, or Splus is desirable.
Current knowledge of FDA regulatory guidance related to nonclinical and clinical pharmacology; direct interaction with FDA including IND, NDA, and other submissions required.
Experience in non-compartmental and model-based PK and PK/PD analyses and incorporating data into manuscripts, study reports, and regulatory submission documents (INDs, NDAs, CTDs).
Excellent interpersonal, leadership, communication, and time-management skills; demonstrated experience managing internal and external personnel (including outsourced projects).
Clinical pharmacology experience with small molecules desired.
Experience with pharmacokinetic/pharmacodynamic modeling, bioanalytical analysis, and nonclinical ADME desired.
Knowledge and experience in CNS therapeutics desired.
Hands-on modeling experience desirable.
Senior Manager Consumer Insights
Senior information technology manager job in Framingham, MA
Senior Manager Consumer Insights - TJX Consumer & Business Insights
The Opportunity: Contribute To The Growth Of Your Career:
The Manager of Customer Analytics will lead development of two key capabilities within the Consumer & Business Insights team - Customer Behavior and Retail Landscape. The Customer Behavior capability leverages TJX internal customer data to better understand our shoppers, identify opportunities to drive incremental sales, and diagnose business questions. The Retail Landscape capability leverages external marketplace data to enhance our understanding of retail in general, benchmark internal performance v. the market, and identify opportunities for future growth. Together, these capabilities are critical to building a perspective of our customer base and market share growth opportunities. The Manager Of will set the vision and strategy for these capabilities, influencing peers and stakeholders in how data is used and analyzed, and recommending paths forward for driving business impact with insight. This position will manage a team of managers and senior analysts.
Your Impact:
Lead envisioning future opportunities to leverage and/or enhance customer behavior and retail landscape data to bring incremental value to CBI team and stakeholders, including the identification of external partners
Set strategic focus of team by developing strong, trusting relationships with CBI peers and business partners to identify areas of impact
Integrate data across sources to create compelling and actionable insights, while influencing across stakeholder groups to drive to action
Partner with peer CBI team insights and analytics team leads to identify and lead strategic application and insight generation leveraging customer and retail landscape data
Manage the quarterly earnings release reporting process, ensuring that the customer and marketing drivers of business performance are well understood by our CFO and Investor Relations team
Influence across wide stakeholder base to enhance understanding of the customer base, identify opportunities to drive divisional strategies with customer data
Manage team of four associates responsible for driving results in respective spaces
Who We Are Looking For: You:
Bachelor's degree; Minimum 8 years of experience in analytics, ideally with a customer or marketing focus
Experience working with large datasets to extract, manipulate and analyze customer data using analytical tools; SQL experience required
Excellent analytical and problem-solving skills with a strong attention to detail.
Strong oral and written communicator with proven experience translating analytics findings into business insights and influencing business partners to drive action and optimize business performance.
Experience in directing a team to develop, analyze, synthesize and communicate data and insights effectively
Experience influencing across a broad array of internal and external partners
Ability to translate business/marketing problems into analytical approaches
Ability to prioritize multiple, complex projects in a collaborative fast paced environment
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Location:
USA Home Office Framingham MA 550 Cochituate Rd
This position has a starting salary range of $113,600.00 to $147,700.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.
Director Managed Services (life sciences clients)
Senior information technology manager job in Boston, MA
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
What's this role about?
looking for Director, Managed Services. This is a strategic leadership position focused on delivering exceptional managed services for life sciences clients.
Role: Director, Managed Services
Base Location: Onshore (Boston preferred, but flexible)
Position type : Fulltime
Key Responsibilities
Service Delivery Leadership
Oversee end-to-end managed services operations for life sciences clients, ensuring SLAs and KPIs are consistently met or exceeded.
Managed services team supports standard life sciences applications such as Veeva, Salesforce, Snowflake, PowerBI, and Egnyte.
Implement best practices for process efficiency, automation, and quality assurance.
Team Management
Lead and inspire operational teams, fostering a culture of accountability, collaboration, and innovation.
Operational team spans US, nearshore, and offshore personnel.
Hire, train, and mentor staff to ensure high performance and career development.
Client Engagement
Serve as the primary point of contact for US-based client relationships, ensuring alignment with their business objectives.
Conduct regular business reviews with clients to assess performance, identify opportunities, and address challenges.
Collaborate with client stakeholders to design and implement tailored managed service solutions that drive measurable outcomes.
Act as a trusted advisor by providing insights on industry trends, regulatory changes, and best practices relevant to life sciences.
Partner with account management and sales teams to identify growth opportunities, including upselling and cross-selling additional services.
Ensure client satisfaction through proactive communication, issue resolution, and continuous improvement initiatives.
Cross-Functional Collaboration
Work closely with internal teams such as Operations, Finance, Sales, and Executives to ensure seamless service delivery.
Coordinate with technology teams to implement automation, data analytics, and platform enhancements that improve client outcomes.
Collaborate with marketing and business development teams to support client proposals, presentations, and strategic initiatives.
Facilitate knowledge sharing and alignment across departments to drive innovation and operational excellence.
Data Analytics & Insights
Develop and oversee data analytics strategies to measure service performance and client outcomes.
Utilize tools such as JIRA, Time Entry, SmartSheets, and BI platforms to generate actionable insights and dashboards.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Senior Program Manager
Senior information technology manager job in Boston, MA
Full Time - Epic/EHR Program Manager
HYBRID - BOSTON MA - LOCAL W2 CANDIDATES ONLY
*Executive Roadmap * Portfolio Management * Project Management * Governance
EPIC EXPERIENCE STRONGLY PREFERRED
Maintain long term project and program roadmaps
Own continuous improvement of tools & process (driver diagram, annual exec roadmap/goal alignment discussions)
Communicate information from executive roadmaps to leadership and stakeholders.
Track and monitor (Epic Focused) project progress, develop comprehensive business cases including ROI and strategic benefits
Conduct financial assessments of proposed projects, prepare program proposals, anticipated outcomes, and alignment with organizational objectives.
Synthesize large and complex data sets into executive-ready summaries, presentations, and visualizations
Provide monthly and annual reporting related to project portfolio progress for stakeholders
Engage with interdisciplinary teams to manage all things related to IT Governance
Mentor & Support EPIC Project Managers helping to grow and develop the team
Ensure EHR governance framework, documentation and tools are maintained, functional and effective
JOB REQUIREMENTS
Bachelor's Degree
Epic Certification or PMP (desired not required)
10 Years of professional experience
5+ Years of Program/Portfolio Management including strong Governance experience
Experience leading project management teams and working with executive sponsors
Knowledge and experience with Epic, Service Now and/or Planview are strongly desired
Senior Project Manager - Commercial Roofing
Senior information technology manager job in Worcester, MA
Worcester, MA
$125k - $150k + Bonus
Take charge of your career and lead with impact
What's in it for you?
PTO
Year-end bonus
Vehicle + gas card
401(k) with company match
Health, Dental, and Vision and Life insurance
Flexible spending account
Company Story
This national commercial roofing and building envelope contractor has built a reputation for excellence through hard work, dedication, and strong relationships with top GC's, architects, engineers, and building owners.
Since the 90s, the company has grown into a leading platform that connects top talent with high-impact opportunities.
Now is an ideal time to join for career growth, broad project exposure, and the chance to play a key role in a billion-dollar business!
What they do
The company specializes in large-scale roofing, waterproofing and masonry projects, including restoration and repair work and new construction.
They emphasize safety, quality, and teamwork on every project and provide the resources and support to ensure PMs succeed.
What you will be doing
Oversee complex commercial roofing projects across TPO, PVC, and EPDM systems
Lead planning, forecasting, resource allocation, and drive safety, quality, and profitability
Liaise with executives, clients, and field teams to boost efficiency and support national growth
What you'll need
8+ years as a Project Manager
3+ years' experience in commercial roofing
Proficient in Procore software
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!