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Senior Manager of Data and Technology
Lions World Vision Institute
Senior information technology manager job in Tampa, FL
The SeniorManager of Data & Technology is responsible for leading the design, development, and maintenance of analytics, reporting, and data visualization solutions that support business, financial, and operations decision-making. This role will focus on internal reporting, performance analytics, and data governance, partnering closely with Operations and with internal and external IT resources who manage the underlying systems and infrastructure. The SeniorManager of Data & Analytics will translate organizational priorities into clear reporting and analytics roadmaps, ensure data is accurate and usable for leaders across the organization, and oversee the Analytics team to drive continuous improvement and operational excellence. LWVI's core data is housed in SQL databases and operational and leadership reporting is delivered primarily through Power BI, and this role will be responsible for maximizing the value of those existing platforms.
Benefits
Paid time off with a starting maximum of 144.04 hours per year.
8 Company paid Holidays per year.
Medical, Dental, and Vision plan offerings for employees and their eligible dependents. All Vision plans 100% employer paid.
Employer paid Employee Assistance Program, Life, Accidental Death & Dismemberment, and Short Term Disability plans.
Offerings of Supplemental Life and Accidental Death & Dismemberment for employee and their eligible dependents.
An employee may voluntarily designate a percentage of their salary towards employer sponsored 401(k). LWVI will match the employee's contribution up to 6% of the employee's salary.
Discounts on Pet Insurance and other items such as phone plans, movie tickets, etc.
Schedule and Travel
Office Location: Tampa, Florida
Hybrid schedule Monday through Friday. In-office days are Monday, Wednesday, and Friday. Office days are subject to change based on business needs.
Regular office hours of Monday through Friday between the hours of 8 a.m. and 5 p.m., including weekends and late weeknights based on business needs.
Intermittent travel to satellite offices. Travel to industry may be conferences required.
Essential Duties and Responsibilities
Leads internal and external reporting including data visualization, predictive and prescriptive models of Operations data, both ad hoc and recurring.
Leads the design, development, and maintenance of Power BI dashboards and reports built on top of LWVI's SQL databases, ensuring accuracy, usability, and performance.
Collaborates with external partners managing the SQL environment to ensure data structures and pipelines support current and future reporting needs.
Designs and maintains data architecture in partnership with internal and external IT resources who manage core systems supporting all business units.
Designs and maintains new reports to enable managers to better monitor and optimize performance.
Provides leadership and strategic direction for all Data and analytics operations, system integrations, infrastructure management and data visualization, collaborating with internal IT and external vendors on network, security, and infrastructure-related decisions.
Develops and contributes to Data policies, standards, and procedures to ensure data security, compliance, and business continuity, in collaboration with IT and compliance stakeholders.
Partners with internal stakeholders to evaluate, select, and implement data and analytics-related technologies and system enhancements aligned with organizational goals, while collaborating with IT on broader technology decisions.
Collaborates with internal stakeholders to evaluate data and analytics vendors and support ongoing vendor relationships, contracts, and service-level agreements (SLAs) related to analytics tools and services.
Leads or supports organization-wide digital transformation efforts, ensuring data and analytics systems work seamlessly to support operational excellence, in partnership with IT and other functional leaders.
Leverages Lean Six Sigma tools in working with subject matter experts to understand, document and analyze business priorities and business processes to identify opportunities for process improvement and technical solution investments.
Ensures quality and timeliness of external reporting for hospital dashboards, AATB and EBAA.
Performs testing and ensures accuracy of new reporting solutions and updates.
Supports training of internal staff on data management, reporting, and relevant technology products and services.
Consolidates and simplifies business reporting.
Supports Operations specific functionality in multiple technology platforms, for all departments
Designs, builds and maintains SharePoint site for Operations analysis and reporting.
Performs other projects and duties as assigned.
In all daily activities, strives to support the Mission and Values of our organization.
Knowledge, Skills and Abilities
Working knowledge of Structured Query Language and experience working with relational databases.
Working knowledge and understanding of database principles, concepts, technologies, and tools.
Intermediate experience with data modeling (normalized or de-normalized data models), and an understanding of the appropriate purpose for each.
Visualization experience using BI tools (especially Power BI).
Experience with Microsoft Azure technologies (e.g., Azure Data Factory, Azure SQL DB, Azure Analysis Services, Azure API Apps) preferred.
Hands-on experience building SQL-based data models and Power BI dashboards for operational and executive stakeholders.
Working knowledge and experience with extracting large datasets and designing ETL flows/processes to ensure performance/reliability (designing, implementing, and loading custom data models).
Strong skills with Microsoft 365 tools, particularly Excel and related data tools used for reporting and analysis.
Familiarity with IT infrastructure, networking, and systems administration concepts, and ability to collaborate effectively with IT professionals (internal and external) on data-related technology needs.
Experience collaborating with IT and compliance stakeholders on cybersecurity, data privacy standards, and risk management practices.
Experience working with enterprise software systems, ERP/CRM platforms, and technology integrations in support of reporting and analytics.
Ability to align data and analytics investments with organizational strategy and provide input into budget planning and prioritization.
Experience collaborating on evaluation and ongoing management of vendors and contracts related to analytics and reporting tools.
Experienced with I-Transplant a plus
Ability to work in ambiguous situations and to drive and adapt to evolving business needs.
Strong attention to detail with focus on complete, accurate and timely work.
Ability to occasionally work long hours, weekends and evenings.
Ability to successfully and simultaneously handle multiple tasks.
Ability to collaborate and ideate with cross-functional teams and their competing priorities
Excellent oral and written communications skills with ability to interact effectively with all staff.
Willing to try new things, fail and learn - has a learning mindset.
A personal commitment to organ, tissue and eye donation required.
Education and Experience
Bachelor's degree in data analytics, information systems, computer science, math, statistics, or healthcare related field.
Trained in Lean Six Sigma methodology, tools and techniques.
Experience leading analytics, reporting, or business intelligence functions in a healthcare or operations-focused environment strongly preferred.
As an equal opportunity employer, every qualified applicant will be considered for employment. Lions World Vision Institute does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. Lions World Vision Institute is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance. Lions World Vision Institute will use E-Verify once you have accepted the job offer and completed the Form I-9.
$102k-135k yearly est. 1d ago
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Enterprise Project Manager
American Integrity Insurance Company 4.4
Senior information technology manager job in Tampa, FL
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at ************************
Lead, support, and execute enterprise-level projects across all departments, including Underwriting, Claims, Product, Reinsurance, Client Services, and others.
Develop, maintain, and execute detailed project plans, including scope definition, timelines, milestones, resource coordination, and deliverables to ensure successful project outcomes.
Serve as the primary project management partner for business leaders, ensuring alignment between project objectives and organizational strategy.
Drive cross-functional collaboration by coordinating efforts across multiple departments, facilitating communication, managing dependencies, and resolving obstacles.
Lead organizational change management efforts associated with enterprise initiatives, including stakeholder engagement, communication planning, and adoption support.
Facilitate project meetings, working sessions, and executive updates to track progress, manage risks, and ensure accountability.
Identify project risks, issues, and interdependencies; proactively develop mitigation strategies and drive resolution.
Ensure consistent project governance, documentation, and reporting standards across enterprise initiatives.
Partner with business leaders to support operational enhancements, regulatory-driven changes, and business growth initiatives.
Utilize project management tools (e.g., Jira, Confluence, Smartsheet, or similar platforms) to track project status, deliverables, and action items.
Support continuous improvement by identifying opportunities to streamline workflows, improve operational effectiveness, and enhance cross-departmental alignment.
Serve as a trusted advisor to business leaders, providing guidance on project planning, execution best practices, and change readiness.
Influence and collaborate across organizational levels to drive successful delivery and sustained adoption of enterprise initiatives.
Education: Bachelor's degree (B.A. or B.S.) or related experience and/or training.
Experience: 5-7 years of project management experience within property and casualty insurance industry is highly preferred. PMP, Scrum Master, Six Sigma, Blackbelt, or other project management certification preferred.
Skills:
Enterprise Project Management: Proven ability to plan, execute, and deliver enterprise-wide initiatives across multiple business functions.
Insurance Industry Expertise: Strong understanding of insurance operations, including underwriting, product development, risk management, pricing, reinsurance, and client services.
Change Management: Experience leading and supporting organizational change efforts, driving adoption, and aligning stakeholders through transitions.
Stakeholder Management: Ability to build strong relationships with business leaders and teams across varied organizational levels.
Execution & Accountability: Strong discipline in driving timelines, managing deliverables, and ensuring ownership across project teams.
Analytical & Problem-Solving Skills: Ability to assess complex business challenges, identify solutions, and drive execution.
Communication & Influence: Excellent written and verbal communication skills, with the ability to present clearly to both operational teams and executive leadership.
Adaptability: Comfortable operating in a fast-paced, evolving environment with shifting priorities and business needs.
Technical Proficiency: Experience with Jira, Confluence, Salesforce, or similar tools; advanced proficiency in Microsoft PowerPoint and Excel.
Continuous Improvement Mindset: Commitment to improving project delivery practices, operational effectiveness, and enterprise collaboration.
$71k-98k yearly est. 3d ago
Senior Project Manager - K-12 & Public Projects
Allegiance Group 4.4
Senior information technology manager job in Saint Petersburg, FL
Role: Senior Project Manager - K-12 & Public Projects
Salary: $140,000 - $175,000 (DOE) + Full Benefits
A well-established Florida-based general contractor with a strong presence across K-12, institutional, and public-sector construction is seeking an experienced Senior Project Manager to join their team in St. Petersburg. This role will take full ownership of complex commercial and institutional projects, managing them from preconstruction through final closeout while ensuring quality, schedule, and budget are met.
Key Responsibilities
Lead K-12, institutional, and public-sector construction projects from planning through completion.
Manage project schedules, budgets, procurement, buyout, and cost controls.
Serve as the primary point of contact for owners, architects, engineers, and consultants.
Run owner and design team meetings with confidence and authority.
Review and interpret drawings, specifications, contracts, and scopes to ensure constructability and compliance.
Proactively identify and resolve design, system, and sequencing challenges.
Manage RFIs, submittals, change orders, pay applications, and project reporting.
Coordinate closely with superintendents and subcontractors to maintain progress and quality.
Enforce safety standards and ensure compliance with OSHA and company policies.
Maintain strong relationships with repeat clients, inspectors, and local authorities.
Required Experience & Qualifications
8-12+ years of Project Management experience in commercial or institutional construction.
Proven background delivering K-12, education, or public-sector projects (private or public).
Strong technical understanding of building systems and construction processes.
Ability to operate in a lean environment without layers of assistant PM support.
Confident communicator capable of leading meetings without owner hand-holding.
Excellent organizational, leadership, and problem-solving skills.
Proficiency with Procore, Bluebeam, or similar construction management platforms.
OSHA 30 certification preferred.
What's Offered
Opportunity to lead meaningful K-12 and public-sector projects with repeat clients.
Competitive compensation in the $140K-$170K range with full benefits.
High level of autonomy and trust from ownership.
Long-term stability with a strong local backlog and pipeline of future work.
Key role in helping ownership transition out of day-to-day project management.
Interested?
Call Oliver at ***************** or email your resume to *************************
$140k-175k yearly 1d ago
Sr. Project Manager
HL Contractors
Senior information technology manager job in Tampa, FL
Employment Type: Full-Time
The Project Manager is responsible for planning, coordinating, and executing commercial construction projects from initiation through closeout. This role ensures projects are delivered on time, within scope, and within budget, while maintaining quality standards, safety compliance, and effective communication with internal teams, subcontractors, vendors, and clients. The Project Manager is ultimately accountable for the successful completion of assigned projects with a focus on schedule, cost control, documentation, and jobsite safety.
Key Responsibilities
Plan, manage, and continuously update project schedules, budgets, cost projections, and scopes of work.
Initiate and prepare project startup documentation, including budgets, schedules, subcontracts, buyouts, SOVs, submittals, and purchase orders.
Coordinate and manage cross-functional internal teams, subcontractors, vendors, and consultants to maximize productivity and project outcomes.
Track project progress, identify risks or issues impacting schedule, cost, or quality, and proactively develop solutions.
Administer and maintain all project documentation, including RFIs, RFPs, ASIs, change orders, safety reports, meeting minutes, jobsite reports, photographs, and closeout documents.
Facilitate project meetings and provide clear, timely status updates to stakeholders.
Ensure work conforms to project plans, specifications, safety policies, and quality standards.
Manage material procurement, equipment ordering, inspections, and site logistics throughout the project lifecycle.
Promote and enforce jobsite safety, ensuring compliance with company policies, OSHA requirements, and applicable regulations.
Maintain positive working relationships with clients, subcontractors, suppliers, inspectors, and internal teams.
Manage multiple projects simultaneously while meeting deadlines and performance expectations.
Support problem resolution and escalate issues appropriately when needed.
Qualifications
Bachelor's degree in Construction Management, Engineering, Business, or a related field, or equivalent construction management experience.
3-7+ years of experience in project management, preferably within commercial construction or general contracting.
Strong understanding of construction processes, building systems, materials, and project documentation.
Proven ability to manage budgets, schedules, subcontractors, and multiple active projects.
Strong organizational, analytical, and problem-solving skills with high attention to detail.
Excellent written and verbal communication skills; ability to work effectively with diverse personalities.
Proficiency with Microsoft Office and project management tools (e.g., MS Project, Asana, Trello, or similar); experience with Bluebeam a plus.
Ability to read, interpret, and understand construction drawings and specifications.
OSHA 10-Hour certification (or ability to obtain), CPR/First Aid preferred.
Must be based in the Tampa, FL area and able to travel locally to project sites as required.
Valid driver's license.
PMP or CAPM certification a plus.
$79k-110k yearly est. 1d ago
Project Manager - System Implementations
Slide 2.8
Senior information technology manager job in Tampa, FL
Slide is an insurtech bringing together top talent, cutting-edge technology, world-class data science, and a human-centric approach. We work and think differently, leveraging Big Data, AI, and machine learning to simplify and hyper-personalize every part of the insurance process. Why? Because modern consumers expect and deserve more from the insurance experience. And we have what it takes to deliver it.
Rebuilding every part of the insurance process to modernize the way it is written, explained, and managed is no small feat, but we are up for the challenge….are you??!
Job Summary: The Project Manager is responsible for working with IT teams and Business Units on system implementations and enhancements for future state. The Project Managermanages schedules, financials, and project change requests to ensure successful and on-time project delivery. The Project Manager identifies and addresses potential issues and risks that may impact deliverables; and serves as the point of escalation for project related activities. The role may be expected to work across multiple projects simultaneously.
Duties and Responsibilities
Manage the daily project activities and deliverables, including schedules, financials, and project change requests.
Prepare estimates and a detailed project plan for all phases of the project.
Analyze and utilize interdependencies between technology, operations, and business needs to move the project forward.
Organize meetings to discuss project goals and progress.
Manage and communicate project scope and changes.
Manage project and program expectations while delegating and managing deliverables with Team Members and Stakeholders.
Conduct risk assessments for projects.
Provide regular status reporting including project milestones, deliverables, dependencies, and risks.
Define key issues that could impact projects, including alternative resolutions.
Serve as the point of escalation for project related activities.
Manage multiple mid and large projects and process improvement initiatives, with possible cross discipline impacts.
Successfully use project management tools to track project performance and schedule adherence.
Communicate and report project results and metrics to stakeholders.
Perform other duties, as assigned.
Education, Experience and Licensing Requirements
Bachelor's Degree in a related discipline or equivalent experience required.
Project Management Professional (PMP) certification is a plus.
10+ years of project management experience required.
Property and Casualty Insurance experience is required.
Experience with Duck Creek Suite is preferred.
Experience in successfully leading projects and programs to on-time, on-schedule and within budget.
Proven track record of delivering results in a complex and fast paced environment.
Qualifications/Skills and Competencies
Solid knowledge of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization.
Project management and influencing skills for managing projects.
Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
Analytical and problem-solving skills to handle any issues that occur during project completion.
Organization and time management skills to keep projects on track and within budget.
Excellent resource planning and task scheduling skills.
Flexible with proven ability to conform to shifting priorities, demands, and timelines.
Proficient in Microsoft Office (Excel, Word, Power Point).
Proficient in the Atlassian suite (Jira and Confluence).
Desire to live Slide's Core Values.
What's in it for you?? A pay check of course but really, much more!
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven Culture fueled by Passion, Purpose and Technology!
Benefits - We have extensive and cost effective benefits that cover you and your family from every angle... Physical Health, Emotional Health, Financial Health, Social Health, and Professional Health
$97k-140k yearly est. 60d+ ago
Mgr Audit Services - IT
Tampa Electric Company
Senior information technology manager job in Tampa, FL
Title: Mgr Audit Services - IT Company: Tampa Electric Company State and City: Florida - Tampa Shift: 8 Hr. X 5 Days
The mission of the Audit Services department is to provide assurance and advisory services designed to evaluate and facilitate improving the effectiveness of risk management, governance, and internal controls at TECO Energy and its subsidiaries, while adding value by demonstrating how to improve effectiveness in business operations. The IT Manager Audit Services helps achieve this mission through management of department operations and IT engagements. The IT Manager Audit Services collaborates with organizational leadership, department leadership, and external entities to better understand industry and organizational risk and carry out the annual engagement plan.
PRIMARY DUTIES AND RESPONSIBILITIES
1. Manage internal auditing and consulting engagements as part of the annual engagement plan
Utilize a risk-based approach to independently evaluate, plan, perform, summarize and communicate assigned risk assessments and audit activities
Interview process owners to identify, categorize, and rank risks in development and maintenance of an audit universe
Educate process owners, including non-finance individuals, on the strategy and value of Audit Services
Serve as an advisor to standardize operational and financial processes, including major strategic projects
Respond to and support management requests regarding internal control assessments, process and procedure evaluations, special investigations and internal control education
Utilize data analytics software to evaluate financial and operational risks
Prepare and provide written communications and/or presentations to management presenting observations and recommendations for internal control or process improvements
Coordinates management action plans including monitoring progress and completion, reporting on status, and escalating issues as necessary
2. Facilitate administration of the department
Assign work and track progress through departmental dashboards
Facilitate quarterly updates with the Emera audit team
Coordinate with the Emera audit team to align and maintain policies and procedures
Facilitate recruiting and hiring
Identify training needs
Coach team members and conduct motivational/team building events
Orchestrate Internal QAR
Manage department budget
3. Other miscellaneous activities as required.
QUALIFICATIONS
Education
Required: Bachelor's degree in MIS, Accounting or related business discipline from a regionally accredited institution
Preferred: Master's degree in Business or with a concentration in technology from a regionally accredited institution
Licenses/Certifications
Required: CISA or relevant IT Audit certification (e.g., CISM or CRISC)
Preferred: Multiple certifications demonstrating a breadth of knowledge over internal audit, business, technology, or project management are preferred (e.g., CPA, PMP).
Experience
Required: Minimum of 6 years of direct or related work experience is required, including 2 years of IT audit. Related work experience consists of: public accounting, internal audit, or financial analysis/processes
Preferred: Minimum of 8 years of direct or related work experience is preferred.
Experience in public accounting and the utility industry are preferred, including: informationtechnology, accounting, finance, and operations.
Supervisory Experience
Required: Minimum of 3 years of indirect supervisory experience required.
Preferred: Minimum of 3 years of direct supervisory experience preferred.
Knowledge/Skills/Abilities (KSA)
Required:
Ability to navigate through ambiguity, reason logically and draw well-reasoned conclusions
Ability to easily adapt between working independently and collaboratively on a team
Ability to communicate extremely well in oral and written form
Excellent interpersonal skills including collaboration and relationship development
Ability to provide direction and oversee work of others
Ability to provide direct coaching and developmental feedback
Working knowledge of basic information system components, including: networks, operating systems, databases, and applications, and related risks;
Working knowledge of IT internal control frameworks (e.g., COBIT);
Preferred:
Working knowledge of utility industry technology compliance requirements (e.g., NERC CIP).
Working knowledge of the following systems and technologies: SAP ERP, CRM, GRC, ACL, Arbutus, Idea
The ability to assess emerging technology, complex financial and business risks.
JOB RELATED DIMENSIONS *Core Dimensions
Business & Job Knowledge
Judgment*
Ownership & Excellence*
Produce Result*
Work Safety*
Teamwork*
Developing People*
Planning and Organizing
Leadership Versatility
Building Organizational Relationships
WORKING CONDITIONS
Working conditions may include 40+ hour work weeks and occasional (10% - 15%) overnight, out-of-town travel.
TECO offers a competitive Benefits package!!
Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.
TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.
TECO Energy is proud to be an Equal Opportunity Employer.
TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.
Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
$91k-125k yearly est. 60d+ ago
IT Service Manager
Carsonvalleyhealth
Senior information technology manager job in Clearwater, FL
This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS
Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services
Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting
Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis
Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management
Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity
Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business
Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality
Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks
Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes
Conducts root cause analysis (RCA) and implement corrective actions for recurring issues
Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery
Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements
Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports
$91k-125k yearly est. 1d ago
IT Service Manager
Insight Global
Senior information technology manager job in Clearwater, FL
The IT Service Manager will take the lead in improving how our IT services run by streamlining ITIL processes, keeping things running smoothly, and finding ways to make them better over time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to ensure strong configuration management and top-notch service.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
10+ years in IT Service Management, ideally in healthcare.
Proven ability to lead service delivery teams in complex environments.
Track record of improving IT services and maturing ITIL processes.
Hands-on experience with OpenText SMAX (admin, workflows, catalogs, automation, UX).
Expertise in OpenText UCMDB (discovery, CI lifecycle, mapping, integrations).
Strong knowledge of ITIL v3/v4 and ITSM frameworks.
Experience integrating SMAX/UCMDB with enterprise systems.
SMAX/UCMDB implementation experience preferred.
Familiarity with healthcare IT and compliance environments. ITIL certification (Foundation or Intermediate).
SMAX/UCMDB certifications.
Experience with automation tools, scripting, or workflow engines.
Knowledge of Azure and modern monitoring tools.
$91k-125k yearly est. 12d ago
IT Service Manager
TCH Group, LLC 2.9
Senior information technology manager job in Clearwater, FL
This employee leads and enhances IT service operations by optimizing ITIL-based processes, ensuring service continuity and driving continuous improvement across the enterprise. The employee oversees the design, implementation, and ongoing optimization of IT Service Management (ITSM) frameworks and platforms, with a primary focus on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to deliver robust configuration management and service excellence. JOB FUNCTIONS
Leads day-to-day IT service operations with a strong focus on availability, performance, and reliability of critical healthcare IT services
Administers and optimizes the OpenText SMAX platform including workflows, service portals, ticketing, knowledge management, automation, and reporting
Manages and maintains OpenText UCMDB, ensuring accurate configuration items (CI) data, relationship mapping, discovery, and impact analysis
Oversees ITIL processes such as Incident, Problem, Change, Request Fulfillment, Asset & Configuration Management, and Knowledge Management
Ensures compliance with healthcare regulatory requirements (e.g., HIPAA, SOC2, HITRUST), maintaining high standards of security, privacy, and data integrity
Ensures timely and regular communications to various stakeholders including senior executives during a major incident or for any changes that could impact business
Identifies gaps in service delivery and drive initiatives to improve efficiency, user experience, and service quality
Develops and maintains ITSM policies, procedures, SLAs, KPIs, and governance frameworks
Leads automation initiatives utilizing SMAX and UCMDB capabilities to reduce manual workload and streamline processes
Conducts root cause analysis (RCA) and implement corrective actions for recurring issues
Collaborates closely with application, infrastructure, security, service delivery, business analytics and business stakeholders to ensure seamless service delivery
Coordinates with vendors and service providers to ensure efficient support, upgrades, and platform enhancements
Communicates service performance, IT Scorecard, risks, and improvement plans to leadership through dashboards and reports
$92k-124k yearly est. 1d ago
Vegetation Management Program Manager/Sr. Vegetation Management Program Manager
Duke Energy Corporation 4.4
Senior information technology manager job in Zephyrhills, FL
Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, January 25, 2026 More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
The preferred location for this position is Seven Springs/Zephyrhills South Coastal area. The exact location will be determined at the time of offer based on business needs.
Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy* *
Position Summary
This is the intermediate level of the VM classification hierarchy. Employees at this level have responsibility for contractor management and oversight with general supervision. Incumbents are expected to develop advanced skills and the ability to work with greater independence. They effectively apply fundamental concepts and procedures to work that is fairly complex and varied. Manages IVM programs including multi circuit planned maintenance, system level herbicide applications, reactive customer requested work and hazard tree programs to drive overall program strategy of improved customer reliability and regulatory compliance as applicable Strategic focus:
* Manages highly visible community sensitive VM projects with support as needed from Management and other VM Personnel
* Works with internal engineering and VM personnel to strategically improve system reliability
* Works with local operation and maintenance personnel to address local system needs being impacted by vegetation.
* Supports as needed VM organization and regulatory teams to manage customer relations from a state regulatory basis.
Responsibilities
* DVMP/TVMP Annual Planning Develop vegetation management work plan and associated budget for respective T or D Maintenance area/zone in collaboration with other VM Specialists, System Forester and Manager. Work with System Forester and Manager to assure that work plan is in compliance with Federal and Stated T&D vegetation management standards and regulatory requirements.
* General Contract Management Monitor the performance of contract resources to assure safe work practices, vegetation management procedures/standards adherence, and productivity consistent with Duke Energy Expectations. Lead role for area VM crews during emergency storm operations. Works independently on complex issues. Applying advanced knowledge and problem solving skills to wide-ranging issues. Integrates industry knowledge related to data into everyday business practices and decision making.
* Customer Relations (Internal and External) This positions responds to customer and community concerns associated with our VM and Herbicide Programs. Responsible for the development of communication plans with key stakeholders associated with VM projects.
* Governmental/Community Relations Works with government agencies, including DOT and Environmental to ensure compliance with appropriate state and federal regulations and pro-active communications of area vegetation management plans and procedures to community stakeholders.
* Work Plans Monitor respective Transmission or Distribution Maintenance Area vegetation management work plan and budget by inspecting/reporting work plan completion progress, reviewing/approving invoices for contractor work, monitoring unit costs, and adjusting work plans and expenditures as necessary.
* Inspections/Patrols Perform regular patrols of Transmission or Distribution rights-of-way to identify issues that would potentially impact the safe and reliable operation of the line.
* Financial ManagementManage expenditures within area of responsibility to ensure that budget target and forecast changes are met. Implement adjustments within area of responsibility to complete necessary work while meeting budget forecasts, including forecast changes.
* Construction Clearing As assigned, coordinates construction clearing activities for construction projects in area of responsibility.
Note: This posting is for one position. Dependent on relevant experience, the level to which a candidate is aligned is outlined below.
Required/Basic Qualifications (Vegetation Management Program Manager)
* Bachelor's with 1-3 years of Electrical or VM Experience
* Associates with 3-7 years of Electrical or VM Experience
* High School diploma with 3-10 years of VM or utility experience working in distribution and/or transmission
* ISA Certified Arborist
* Pesticide Applicator License
* Valid Driver's License
Required/Basic Qualifications (Senior Vegetation Management Program Manager)
* Associates degree in Other Technical or
* Associate's degree in forestry or
* Associate's degree in engineering
* 7 years related work experience
* In lieu of associate's degree(s) AND 7 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience
* ISA Certified Arborist
* Utility Arborist Certification for at least 3 years
* Pesticide Applicator License
* Valid Driver's License
Desired Qualifications
* Bachelors degree in Other Technical or
* Bachelors degree in Engineering or
* Bachelors degree in Forestry
* In addition to desired degree, 3 years related work experience
* Project Management Professional and/or Certified GIS Professional and/or Certified Forester and/or Certified Arborist Utility Specialist
Additional Preferred Qualifications
* Possesses working knowledge of how VM affects the safety and reliability of the electrical system
* Utility Arborist Certification
* Registered Professional Forester
* PMI Knowledge & Project related work experience
* Familiarity with GIS databases and other geo-spatial systems
* Utility Experience - working knowledge to proficiency
* Construction Management Knowledge
* Demonstrated ability to implement vegetation management methods, processes and procedures and train and develop
* Demonstrated organizational and time management skills
* Demonstrated effective communication and customer relations skills both verbal and written.
* Demonstrated ability to evaluate program effectiveness.
Working Conditions
* Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
#LI-LM1
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
Privacy
Do Not Sell My Personal Information (CA)
Terms of Use
Accessibility
$98k-116k yearly est. Auto-Apply 11d ago
IT Systems & Infrastructure Manager
Airespring
Senior information technology manager job in Clearwater, FL
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
We combine incredible growth with the stability of a privately held, diversified, and debt free company. We work hard, play hard, celebrate our successes and pursue our goal of delighted customers with relentless passion.
Our experienced leadership team supports a vibrant and entrepreneurial corporate culture, giving you the chance to use your talents to make a real difference. At AireSpring, you'll work alongside other smart and dedicated people to solve business and technology challenges while delivering excellent service to all of our customers.
Job Description
Position Overview:
We are seeking a highly skilled and dynamic IT Systems & Infrastructure Manager to lead and oversee our organization's IT infrastructure. This role requires a strategic thinker with a hands-on approach to managing systems, networks, and DevOps practices. The successful candidate will demonstrate technical expertise, leadership acumen, and the ability to drive projects to completion while fostering collaboration across teams.
Key Responsibilities:
Infrastructure Management:
Oversee the design, implementation, and maintenance of enterprise-wide IT infrastructure, including LANs, WANs, WLANs, VPNs, servers, storage, and cloud-based services.
Team Leadership:
Lead, mentor, and manage the infrastructure team, ensuring alignment with organizational goals and fostering a culture of continuous learning and collaboration.
DevOps Integration:
Collaborate with DevOps teams to define, implement, and optimize tools and technologies, facilitating seamless deployment and system automation.
Project Management:
Develop and manage project plans, track progress, and report status updates to seniormanagement using tools like Jira. Ensure project deliverables meet quality, scope, and timeline expectations.
Service Management:
Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction.
Strategic Planning:
Contribute to IT strategy development, including budgeting, capacity planning, and resource allocation to support business growth and innovation.
Technical Oversight:
Ensure the organization's systems are secure, resilient, and optimized. Manage system configurations, troubleshoot complex issues, and oversee disaster recovery planning.
Stakeholder Engagement:
Collaborate with business partners to understand requirements, provide technical guidance, and ensure technology solutions align with business objectives.
Reporting & Documentation:
Create executive presentations, reporting matrices, and documentation to communicate project statuses, infrastructure health, and key metrics to upper management.
Vendor & Tool Management:
Evaluate, select, and manage vendor relationships and software tools, ensuring they meet the organization's evolving infrastructure needs.
Qualifications
Required Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field (Master's degree or relevant certifications preferred).
3+ years of management experience leading IT infrastructure teams.
Proficiency in managing enterprise IT environments, including Active Directory, Group Policies, virtualization, cloud platforms, networking protocols, and cybersecurity best practices.
Experience with DevOps tools, concepts, and methodologies.
Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
Exceptional communication and presentation skills, with experience engaging both technical teams and executive stakeholders.
Demonstrated experience in IT budgeting, vendor management, and contract negotiation.
Hands-on experience with hardware troubleshooting and system architecture.
Proven ability to research, evaluate, and recommend new technologies.
Preferred Certifications:
ITIL, PMP, CCNA/CCNP, AWS Certified Solutions Architect, or equivalent.
Additional Information
All your information will be kept confidential according to EEO guidelines.
WHAT THIS COMPANY OFFERS YOU:
Medical Benefits with optional supplemental services through AFLAC
Paid Time-Off Plan
Paid Holidays
401K with employer match
AT&T Discount on personal mobile plan
$94k-132k yearly est. 23h ago
Information Technology Director
Velocity Electronics 4.0
Senior information technology manager job in Saint Petersburg, FL
Connecting Systems. Enabling the Business. - Join Velocity Electronics as our next INFORMATIONTECHNOLOGY DIRECTOR in St. Petersburg, Florida or Austin, Texas
We are seeking an InformationTechnology Director to play a leadership role in shaping the technological landscape, post-M&A, within our affiliated group of core, complementary, and adjacent businesses. The ideal candidate will have strong leadership capabilities and technical acumen with a collaborative and pragmatic mindset.
This Director will collaborate cross-functionally to define, prioritize, develop, implement, and maintain InformationTechnology strategy and solutions that enable achievement of Business Unit and Corporate goals and objectives. This role will focus primarily on enabling technological solutions for acquisitions including integration activities across technological landscapes within the affiliated group. This is a hands-on role with both strategic and operational focuses with a broad set of stakeholders.
If you're driven to build strong IT teams and deliver technology solutions that support global business success - we want to meet you.
What can you expect to do?
Technology Enablement: Ensure IT solutions effectively support company strategy and business needs.
Enterprise Systems Leadership: Oversee complex ERP initiatives (SAP and Compiere) across end-to-end business processes.
M&A Integration: Lead technology integration for acquisitions and manage post-integration IT landscapes.
IT Operations Management: Oversee day-to-day IT operations, infrastructure, and team performance.
Execution & Prioritization: Independently manage multiple initiatives with competing priorities and tight timelines.
Vendor & Partner Management: Managetechnology vendors and strategic partners with a focus on cost efficiency and service quality.
Governance & Compliance: Partner with Legal, Compliance, and Internal Controls to ensure adherence to U.S. and global regulations, including SOX.
Continuous Improvement: Drive innovation, modernization, and ongoing process improvements.
Data Integrity & Security: Maintain strict confidentiality and discretion with sensitive data and proprietary information.
People Leadership: Recruit, develop, retain, and coach high-performing IT talent.
Other duties and responsibilities, as assigned
What is the experience and knowledge needed to be successful in this role?
4-year college degree in InformationTechnology related field.
10+ years of general technologymanagement in a global enterprise.
Experience with Traditional and Agile SDLC..
Knowledge of complex enterprise platforms including ERP such as SAP
Infrastructure, environment, and endpoint management.
Demonstrated success leading global M&A technology integrations.
Strong leadership skills including ability to influence and drive team players to action and commitment.
Excellent ability to effectively communicate abstract and complex concepts to stakeholders at all levels of the organization.
Strong ability to work effectively in a dynamic environment with competing priorities and deadlines.
Proficient in use of personal computers and desktop applications including Microsoft Office 365.
Benefits Package
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
Competitive Base Salary
Annual Bonus
Long Term Incentive
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Community Volunteer Opportunities
This is an onsite position based in Austin, TX or St. Petersburg, FL, placing you at the center of where global collaboration meets operational excellence.
$97k-140k yearly est. Auto-Apply 13d ago
IT Support Manager
Children's Network of Hillsborough
Senior information technology manager job in Tampa, FL
Mission Statement
The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families.
General Purpose of Job
The IT Support Manager is responsible for overseeing the daily operations of the IT department, ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. This includes managing IT staff, coordinating projects, and supporting the organization in developing and implementing IT policies and systems to achieve the company's objectives.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
Team Management:
Lead, mentor, and develop the IT support team.
Conduct performance reviews, provide training, and develop staff skill sets.
Ensure the team provides high-quality, timely IT support and services to all departments.
System Maintenance and Support:
Oversee the maintenance and monitoring of computer systems, networks, and related infrastructure.
Ensure the availability and reliability of IT systems, including servers, networks, and databases.
Troubleshoot hardware and software issues and perform necessary repairs or replacements.
Oversee incident and problem management, prioritizing support tickets and ensuring timely resolution of technical issues.
Act as a point of escalation for complex or critical incidents.
Project Coordination:
Assist in planning, coordinating, and executing IT projects, ensuring they are completed on time and within budget.
Coordinate with various departments to understand their IT needs and implement appropriate solutions.
Manage IT resources and allocate them effectively to various projects and tasks.
Security and Compliance:
Ensure the organization's IT security measures are up-to-date and effective.
Implement and monitor compliance with IT policies and procedures.
Stay informed about new security threats and implement proactive measures to mitigate risks.
Ensure compliance with applicable laws, codes, and regulations
Reporting and Documentation:
Prepare and present regular reports on IT performance and project status to seniormanagement.
Maintain accurate documentation of IT systems, processes, and configurations.
Ensure proper backup and recovery procedures are in place and regularly tested.
This role requires the ability to drive to assigned locations as part of regular job duties, and on-site/in-office work is an essential requirement.
Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.
Working Hours
CNHC's believes in work life balance for all employees. This is an in-office position, Monday-Friday from 8:00am to 5:00pm averaging forty (40) hours per week. Working hours may vary based on business needs.
Travel
Travel between all agency locations is required. As well as travel in and outside of Hillsborough County.
Training
All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure.
Supervisory Responsibilities
This position will oversee the designated staff within the IT support department
Qualifications
Education and Experience
Associate's Degree in Information Systems, Business, Communications, or a related field required, with a minimum of 10 years of relevant technical experience.
Bachelor's degree in informationtechnology, computer science, or a related field preferred, with a minimum of three years of relevant technical experience
Relevant certifications (e.g., CompTIA A+, Network+, ITIL, PMP) are preferred
Previous supervisory or team lead experience of three years, preferred
Skills and Abilities
The IT Support Manager must demonstrate strong leadership and technical expertise, with the ability to oversee daily IT operations, manage support teams, and ensure timely resolution of technical issues. This role requires advanced problem-solving and analytical skills, excellent communication and interpersonal abilities, and a customer service-focused mindset. The ideal candidate is proficient in network and systems administration, help desk management, cybersecurity best practices, and software/hardware troubleshooting. They must be able to manage multiple priorities in a fast-paced environment, develop and implement efficient IT processes, and provide clear technical guidance to both technical and non-technical staff. A high level of initiative, sound judgment, and the ability to lead projects from planning through execution are essential.
Pre-employment Requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.
Proof of valid driver's license is required
Proof of auto insurance is required
Proof of education is required
Driver's license check is a requirement
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
Drug Screening is a requirement
Children's Network participates in E-Verify
Other Requirements
Language Skills
Ability to read, analyze, and interpret technical documentation, system manuals, and business correspondence. Must be able to effectively communicate technical information clearly and professionally to both technical and non-technical audiences, including staff, vendors, and leadership. Strong verbal and written communication skills are essential to provide guidance, document procedures, and prepare reports.
Mathematical Skills
Ability to apply basic mathematical concepts to analyze data, track metrics, and interpret technical and financial information related to IT systems and budgets. Must be able to work with mathematical operations such as addition, subtraction, multiplication, and division, as well as calculate figures and amounts such as percentages, ratios, and averages. Ability to apply concepts of basic algebra and statistics to support problem-solving, capacity planning, and resource allocation.
Reasoning Ability
Ability to identify, analyze, and solve complex technical and operational problems using sound judgment and logical thinking. Must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and apply critical thinking to develop effective solutions. Strong decision-making skills are required to assess situations, anticipate issues, and implement appropriate corrective actions. Ability to adapt to changing priorities, evaluate multiple variables, and make well-informed decisions in high-pressure or time-sensitive situations.
Physical Demands
While performing the duties of this position, the employee is regularly required to sit, stand, and use hands and fingers to operate computers, telecommunication devices, and other office or IT equipment. The role may require occasional lifting and moving of computer hardware, servers, or other equipment up to 50 lbs. The employee must have the ability to travel between office locations or job sites as needed and may be required to bend, reach, or climb ladders for equipment installation or maintenance. Vision and hearing sufficient to perform essential job functions are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Work Environment
This is an in-office and on-site based position that involves travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
ADA: Children's Network of Hillsborough, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO: Children's Network of Hillsborough, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs.
Children's Network of Hillsborough, LLC is a Drug-Free Workplace.
$58k-93k yearly est. 7d ago
Information Technology Professional
U.S. Navy 4.0
Senior information technology manager job in Tampa, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$46k-70k yearly est. 28d ago
Project Manager - Baggage Handling System
J A Watts 4.5
Senior information technology manager job in Tampa, FL
J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what we're known for, and we work to stay true to who we are. That's how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together.
This role is responsible for understanding the overall project scope and managing all aspects of assigned project(s) including oversight of planning, design, procurement, construction, closeout, stakeholder coordination, scheduling, cost control, and quality functions. The Project Manager will lead by example and personify the Company's Mission, Vision, and Values, taking ownership of their assigned project(s).
The Baggage Handling System Project Manager will support the Tampa International Airport (TPA) Airside D Project. The Project Manager will be on-site at the airport daily to manage and coordinate the Baggage Handling System scope including a new system and modification of existing systems at the airport.
Duties and Responsibilities
Responsible for the adherence and utilization of the JWI Playbook in delivering all projects
Establish clear lines of reporting within the project and team organization and define clear roles and responsibilities for the team members to increase efficiencies and to reduce duplication of effort
Establish project objectives, policies, procedures, and performance standards within boundaries of company policy and contract specifications
Ensure effective communication is always maintained within the team structure and with SeniorManagement
Understand the JWI contract details, and responsibilities
Responsible for collaborating with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems
Manage project staff and jobsite construction activities
Investigate potential jobsite situations and implement corrective measures as necessary
Proactively develop contingency plans to mitigate potential project risk
Responsible for all financial aspects of project contracts, including total project budget, labor, expenses and staffing projections, to protect the company's interest
Foster and maintain a positive working relationship with clients
Write technical documents, testing plans, and proposals
Assemble and distribute meeting minutes
Ensure project documentation is maintained on a regular basis
Complete weekly and monthly reports concerning work progress, costs and scheduling
Develop a preliminary project schedule, coordinate schedule updates and distribute internally and externally, receive, analyze and monitor the contractor's schedule for level of detail, accuracy and logic
Define project scope based upon project objectives
Represent company in project meetings and attend strategy meetings
Schedule and lead project meetings such as weekly and OAC meetings
Responsible for interviewing, recommending, and negotiating contractual service agreements
Prepare and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
Provide guidance, direction, and oversight to junior level Project Managers and Assistant Project Managers on assigned projects
Responsible for ensuring that project deliverables are on time, within budget and at the required level of quality
Prepare and monitor punch list items; manage the close out process to completion
Produce and review design plans, specifications, and cost estimates
Ensure the timely submission, review and approval of timesheets and expense reports
Perform other duties as may be required/directed
Requirements
Bachelor's degree in construction management, architecture or engineering, or equivalent work experience; PMP a plus
4+ years of baggage handling system experience in design, engineering, construction, or project management. 4+ years of experience working in the shipping/material handling industries is considered.
Ability to obtain and maintain a security badge with the airport
General knowledge of contract management and budgeting/estimating
Advanced interpersonal, managerial, administrative, and organizational skills, including the ability to negotiate and resolve conflict
Highly proficient oral and written communication skills
Excellent analytical and problem-solving skills
Strong ability to balance multiple priorities, work and communicate effectively in a team environment to meet deadlines
Active participation in industry organizations a plus
Experience using MS Office suite and industry related project management software
Company Benefits
Medical, Dental, Vision insurance options for employee and family
Health Savings and Flexible Spending Account options available
Company-provided group life, short and long-term disability, and voluntary life options
Matching 401(k) retirement plan
Paid time off and holidays
Student debt repayment resources available
ID Theft protection
Professional development and tuition assistance
Company-sponsored social events\
Equal Opportunity Employer Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
PM18
Salary Description $100,000 - $130,000
$100k-130k yearly 60d+ ago
IT Project Manager
Stefanini 4.6
Senior information technology manager job in Tampa, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini
provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your informationtechnology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
Plan and manage the implementation of projects or program components, and ensure high quality delivery within scope, budget, and schedule without losing sight of the project's business goals.Ensure identification and full integration of all work streams and dependencies, which may be performed by globally dispersed team members, and which encompass technical, business process, and organisational change readiness work.Communicate timely project information, issues, risks, or status to the various stakeholders through appropriate methods and channels.This position reports to the Global IT PMO. Working environment: very complex, globally distributed organisation on multiple timezone, with diverse, multi-cultural stakeholders. As such, travel as well as adjustments to working hours may be required from time to time.In performing these key responsibilities, the Senior PM is expected to adhere to the Global IT Project Framework and apply best practices in the knowledge areas of project management as follows; Integration Management. Address or escalate issues that may impact the successful outcome of the project.Establish credible schedules with effort-based, resourced tasks or activities, regularly statuses, with managed critical path and manage time-phased project budget with regular variance analysis and re-forecasting. Resource Management: Manage and motivate project staff, allocate appropriate people to project roles, taking into consideration all the complexities of working on a major global project with a diverse team. Some specific tasks include:o Understand the expertise required by the project, acquire these resources externally. Manage complex resourcing issues that accompany shared or non-dedicated resources, matrix-ed resources or resources with no direct reporting relationship. Manage virtual teams with a mixture of onshore and offshore team members, and diverse cultural backgrounds.
Qualifications
Undergraduate Degree (e.g., BA, BS) or equivalent experience
PMI PMP certification preferred; PgMP a big plus Knowledge
Knowledge and understanding of the issues surrounding technologies used in large global organisations with complex and distributed operating environments.
Expertise in multiple project life cycle methodologies used with technical projects, such as:o SDLC (waterfall, RUP, Agile, etc) in application development or COTS implementations. Note, for Infrastructure PMs: infrastructure deployment framework also Project management methods (CPM, Critical Chain, Prince, etc)o Process quality management methods (Lean, Six Sigma, ITIL, etc)
Understanding of professional services firms culture and way of working.
Knowledge of the principles of programm and portfolio management defined by industry standards bodies.
Advanced proficiency in MS Project 2007 or later (able to utilize the tool to establish, maintain and manage the critical path, establish and manage shared enterprise resources, status the project).
Highly developed facilitation skills (formal training in this technique preferred).
Practical application of estimation and risk management techniques• Demonstrated skills in problem solving and conflict management.
Demonstrated ability in successfully executing integrated plans in at least 2 large complex international projects of a technical nature.
Political savvy as well as sensitivity to the interpersonal dynamics in a rapidly changing organisation and the consequent ability to flex personal style accordingly.
Experience in integrating business process and organizational change readiness components in a cross-functional or enterprise project.Professional Qualifications
Experience with Infrastructure projects, strongly preferred
IdAM experience is a plus.
Additional Information
Duration:
6 Months
$82k-116k yearly est. 23h ago
Senior IT Governance Risk and Controls Analyst
Refresco Group
Senior information technology manager job in Tampa, FL
Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary Description:
This role is responsible for maintaining and improving our IT governance, risk, and compliance (GRC) program, with a focus on SOX compliance, application and data transfer controls, validating the completeness and accuracy of reports, third-party risk management and disaster recovery.
Essential Job Functions:
IT Risk Assessments:
* Conduct comprehensive IT risk assessments, including identifying and analyzing potential threats and vulnerabilities across applications, infrastructure, and data.
* Develop and maintain risk registers, documenting identified risks, their potential impact, and mitigation strategies.
* Collaborate with IT and business stakeholders to prioritize and remediate identified risks.
* Assess impact of IT changes to policies, risks, controls, and governance process (including but not limited to disaster recovery, RCM)
SOX Compliance:
* Maintain and update the Risk and Control Matrix.
* Evaluate the design and monitor the execution of management's SOX controls.
* Participate in business process walkthroughs to identify application controls, reports, and ITGC dependencies/risks.
* Review SOC reports and map control deficiencies to relevant IT risks.
* Ensure all control evidence of operating effectiveness is maintained timely, with appropriate detail for all IT controls; own the development, reporting, completion of control remediation plans
Application and Data Transfer Controls, Report (IPE) Validation:
* Identify the application controls, interfaces/batch jobs and reports key to supporting SOX business processes
* Evaluate the design and effectiveness of application controls.
* Evaluate the design and effectiveness of controls intended to mitigate data transfer errors/incompleteness
* Evaluate the design (completeness and accuracy) of reports used for key controls
Third-Party Risk Management:
* Support the implementation of a third-party risk management program.
* Monitor and manage risks associated with third-party relationships.
Disaster Recovery:
* Develop, maintain, and test the IT disaster recovery plan, inclusive of supporting audits and requests for understanding and evidence by 3rd parties
Cyber Security:
* Perform cyber security posture evaluations
* Design and execute strategies to evaluate the ICFR impact of cyber security incidents
* Draft the appropriate disclosures regarding cyber security posture and cyber incidents and response as necessary
Ongoing Regulatory Compliance:
* Ensure compliance with relevant regulations and industry standards (e.g., SOX, NIST).
* Assist with internal and external audits.
Required Skills and Qualifications:
* Advanced knowledge of SOX controls and compliance; experience implementing or improving SOX
* Strong drive and organizational skills inclusive of project and program management
* Ability to proactively, productively manage diverse stakeholder groups
* Excellent accounting and analytical skills
* Technical expertise in ERP system design and operation
* In-depth knowledge of IT governance frameworks (e.g., COBIT, ITIL) and risk management methodologies
* Excellent interpersonal and communication skills, verbal and written
* Strong understanding of SOX requirements and IT general controls (ITGCs).
* Ability to analyze and solve problems, results oriented
* Able to prioritize work, and determine when necessary to switch priorities
* Experience evaluating / governing SAP ITGCs
Education and Experience:
* Undergraduate degree in Accounting, InformationTechnology, Computer Science or related technical degree required
* Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC) designation required (two or more preferred)
* 3+ years relevant work experience in public accounting or 4+ years industry required
* 2+ years working with SOX in the IT domain with or for a company listed on a US market required.
Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:
* Medical/Dental/Vision Insurance
* Health Savings Accounts and Flexible Spending Accounts
* Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
* Short-term disability and long-term disability
* Pet Insurance
* Legal Benefits
* 401(k) Savings Plan with Company Match
* 12 Paid Holidays
* Vacation Days and Paid Sick Time Off Days
* Well-being Benefit
* Discount and Total Reward Programs
The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
$83k-111k yearly est. 5d ago
Senior IT Governance Risk and Controls Analyst
Refresco Careers
Senior information technology manager job in Tampa, FL
Make a Difference in YOUR Career!
Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary Description:
This role is responsible for maintaining and improving our IT governance, risk, and compliance (GRC) program, with a focus on SOX compliance, application and data transfer controls, validating the completeness and accuracy of reports, third-party risk management and disaster recovery.
Essential Job Functions:
IT Risk Assessments:
Conduct comprehensive IT risk assessments, including identifying and analyzing potential threats and vulnerabilities across applications, infrastructure, and data.
Develop and maintain risk registers, documenting identified risks, their potential impact, and mitigation strategies.
Collaborate with IT and business stakeholders to prioritize and remediate identified risks.
Assess impact of IT changes to policies, risks, controls, and governance process (including but not limited to disaster recovery, RCM)
SOX Compliance:
Maintain and update the Risk and Control Matrix.
Evaluate the design and monitor the execution of management's SOX controls.
Participate in business process walkthroughs to identify application controls, reports, and ITGC dependencies/risks.
Review SOC reports and map control deficiencies to relevant IT risks.
Ensure all control evidence of operating effectiveness is maintained timely, with appropriate detail for all IT controls; own the development, reporting, completion of control remediation plans
Application and Data Transfer Controls, Report (IPE) Validation:
Identify the application controls, interfaces/batch jobs and reports key to supporting SOX business processes
Evaluate the design and effectiveness of application controls.
Evaluate the design and effectiveness of controls intended to mitigate data transfer errors/incompleteness
Evaluate the design (completeness and accuracy) of reports used for key controls
Third-Party Risk Management:
Support the implementation of a third-party risk management program.
Monitor and manage risks associated with third-party relationships.
Disaster Recovery:
Develop, maintain, and test the IT disaster recovery plan, inclusive of supporting audits and requests for understanding and evidence by 3rd parties
Cyber Security:
Perform cyber security posture evaluations
Design and execute strategies to evaluate the ICFR impact of cyber security incidents
Draft the appropriate disclosures regarding cyber security posture and cyber incidents and response as necessary
Ongoing Regulatory Compliance:
Ensure compliance with relevant regulations and industry standards (e.g., SOX, NIST).
Assist with internal and external audits.
Required Skills and Qualifications:
Advanced knowledge of SOX controls and compliance; experience implementing or improving SOX
Strong drive and organizational skills inclusive of project and program management
Ability to proactively, productively manage diverse stakeholder groups
Excellent accounting and analytical skills
Technical expertise in ERP system design and operation
In-depth knowledge of IT governance frameworks (e.g., COBIT, ITIL) and risk management methodologies
Excellent interpersonal and communication skills, verbal and written
Strong understanding of SOX requirements and IT general controls (ITGCs).
Ability to analyze and solve problems, results oriented
Able to prioritize work, and determine when necessary to switch priorities
Experience evaluating / governing SAP ITGCs
Education and Experience:
Undergraduate degree in Accounting, InformationTechnology, Computer Science or related technical degree required
Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC) designation required (two or more preferred)
3+ years relevant work experience in public accounting or 4+ years industry required
2+ years working with SOX in the IT domain with or for a company listed on a US market required.
Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:â¯â¯
Medical/Dental/Vision Insuranceâ¯â¯â¯
Health Savings Accounts and Flexible Spending Accountsâ¯
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disabilityâ¯â¯
Pet Insuranceâ¯
Legal Benefitsâ¯
401(k) Savings Plan with Company Matchâ¯
12 Paid Holidays
Vacation Days and Paid Sick Time Offâ¯Days
Well-being Benefit
Discount and Total Reward Programsâ¯
The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs.
Join Refresco TODAYâ¯and enjoy a rewarding CAREER!â¯â¯
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.â¯
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
$83k-111k yearly est. 60d+ ago
Manager, Application Support
Inovalon 4.8
Senior information technology manager job in Tampa, FL
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues. This position leads the team to enhance the overall customer experience while achieving departmental and company directed goals.
Duties and Responsibilities:
Directly manages a team of support personnel including setting clear objectives, evaluating progress, and instilling a high-performance culture with focus on teamwork, service excellence, and ownership for resolving customer issues; implements procedures and metrics pertinent to the effective and efficient operation.
Develops and refines standard operating procedures for ticket management, monitoring, alerting, and incident management processes;
Serves as point of escalation for customers to resolve highly complex problems; collaborates with cross functional teams to resolve escalated customer complaints.
Stays abreast of new product developments and tactical direction to the business regarding technical support challenges; provides documentation and specific product suggestions influencing product direction.
Manages operational and communication impacts of planned changes, outages, and technology emergencies.
Collaborate with key internal stakeholders to drive customer success and quality to provide long-term value for our customer base;
Partner with Inovalon's cross functional teams to provide customer feedback, streamline processes and improve customer outcomes
Engage directly with our customers to garner feedback and ensure quality of service;
Build upon Inovalon's Support career framework to enhance the team's focus on personnel development;
Maintains knowledge of technology and industry trends and processes and disseminates information to the Customer Support team.
Maintains compliance with Inovalon's policies, procedures, and mission statement.
Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures with respect to any aspect of the data handled or services rendered in the undertaking of the position.
Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
Job Requirements:
Minimum 8 years' experience in customer facing support roles
Minimum 0-2 years leading customer-facing support teams with a commitment to providing superior customer experiences;
Proven experience working in Support in a growing SaaS-based company;
Dedicated cross-functional orientation and ability to build relationships with other leaders and teams;
Creative problem-solving ability and forward-thinking mentality;
Strong leadership and communication (verbal, written, and presentation) skills;
Previous experience managing remote teams and ability to develop both in-office and virtual teams;
Proven ability to execute strategic projects that enhance and support customer support excellence;
Demonstrated working knowledge of budgets; and
Experience driving innovation and continuous improvement programs.
Education:
Bachelor's degree in business management or relevant field of study.
Physical Demands and Work Environment:
Sedentary work (i.e. sitting for long periods of time);
Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
Subject to inside environmental conditions;
Travel for this position will require business travel to other locations up to 25%.
$99k-122k yearly est. Auto-Apply 2d ago
Business Systems Support Manager
Manatee County (Fl
Senior information technology manager job in Bradenton, FL
Work Hours: Monday - Friday 8:00 am - 5:00 pm Expected Starting Salary Range: $89,760.52 - $118,932.69 Manage a technical support team who maintains a large business system for the department and supports a large group of users (employees and outside customers). Ensures the consistent and successful administration of the department's business technology system(s) by directing, planning, guiding and coordinating activities for the department's business system support functions through best practices; applies proven communication and problem-solving skills to guide and assist the technical support team in supporting the needs of the system's users. Applies proven project management skills to coordinate system upgrades and other project activities, working closely with other County departments to manage project schedules and resources to meet deadlines.
Note: This position has been designated by the Manatee County Commission as serving at the will and pleasure of the County Administrator. Employees so designated may be terminated at any time with or without cause.
Working Conditions
Indoor/outdoor situation; high noise environment while performing certain responsibilities. Work encompasses advanced technical, scientific, legal, or mathematical concepts.
Essential Functions
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
Area of Assignment: Human Resources
Oversees and administers the full Human Resources Information System (HRIS) program, including all modules and platforms used to support countywide HR operations.
Responsible for modules such as learning and training management, timekeeping and scheduling, performance evaluation and goal tracking, recruitment and applicant processing, onboarding, driver license monitoring, travel and expense processing, and related integrations.
Conducts onboarding and training of new users.
Provides ongoing user support, troubleshooting, and training for existing users.
Develop and maintain training documentation.
Creates new workflow processes and revises existing processes to meet identified needs.
Identifies opportunities to leverage additional system modules and expanded functionality to improve efficiency, strengthen program utilization, and enhance support to employees and departments.
Manages projects to design and implement new systems and technology solutions and major improvements to existing departmental business systems.
Work closely with InformationTechnology Services (ITS) and other County departments to make business decisions, identify requirements, define solutions, manage project schedules, negotiate vendor contracts and allocate project resources.
Schedules, attends and facilitates project status meetings and management updates.
Manages project budget and workplan.
Provides formal project updates to Executive sponsor as necessary.
Manages vendor relationships.
Oversees testing, training, implementation and follow-up activities.
Conducts research on products, services and licenses to make and/or justify recommendations and to support purchasing negotiation and contract administration efforts.
Meets with decision makers, ITS and end users to define business, financial and operational requirements, business objectives and desired outcomes.
Plans, assigns, directs and evaluates work of assigned staff in the completion of technical, training and operational support activities. Provides formal and informal performance feedback.
Encourages growth and development of team members, ensures establishment of an environment where support among team members is encouraged, and promotes a team atmosphere to achieve shared team goals and objectives, and support of the County's vision and standards.
Facilitates meetings to analyze business processes and requirements; identifies issues and recommends solutions through system enhancements, defines opportunities to gain efficiencies through change management and streamlining of business processes.
Supervises the preparation of reports and produce reports/analyses as needed to support special projects and departmental operations.
Develops and monitors the operating budget of the System Support section.
Develops and recommends methods/procedures to improve performance, efficiency and quality of system support and training services. Participates on project teams that encompass different divisions and departments.
Establishes and maintains effective working relationships with colleagues, other county departments, agencies and the general public.
Performs other related work (including weather or extreme emergency duties) as required.
Bachelor's Degree in Business Administration, Accounting, or a closely related field.
Minimum of five (5) years recent experience (within the last 10 years) in technical or operational support functions.
Minimum of two (2) years supervisory or lead experience.
Valid driver's license with valid Florida driver's license within 30 days of hire.
Equivalent combinations of education and experience may be considered.
Knowledge, Skills and Abilities:
Knowledge of, and ability to; effectively apply policies, procedures, resolutions, and ordinances.
Knowledge of the various systems used in the Utilities Department, and skill in computer operations, including pertinent software applications (i.e., Windows environment) and/or specialized systems.
Understands project life cycles, and the use of project terminology.
Ability to motivate others through training, recognition and exhibited enthusiasm.
Ability to make decisions that govern the activities and behaviors of team members.
Ability to be sensitive to change and responsive to changing goals, priorities, and needs.
Ability to perform research, analyze data and provide sound recommendations to solve complex operational and technical issues.
Ability to establish and maintain effective working relationships with colleagues, other County Departments, other agencies, and the general public.
Ability to prepare and communicate complex and/or sensitive information clearly, both orally and in writing.
$89.8k-118.9k yearly 9d ago
Learn more about senior information technology manager jobs
How much does a senior information technology manager earn in Dunedin, FL?
The average senior information technology manager in Dunedin, FL earns between $90,000 and $153,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.
Average senior information technology manager salary in Dunedin, FL
$117,000
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