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Senior information technology manager jobs in Lafayette, CA

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  • Information Technology Operations Manager/Director

    Confidential Jobs 4.2company rating

    Senior information technology manager job in San Francisco, CA

    Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints. This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus. This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them. Essential Responsibilities: Lead, coach and develop a team Manage multiple vendors, monitor invoicing, contracts, and SLAs Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery Maintain IT Operations operating and capital budget Coordinate and ensure IT service maintenance while balancing system availability Incident management (research, identify, track, and communicate incidents and problems within purview) Establish and maintain proactive system and enterprise network monitoring Identify key reports providing metrics for IT services (system availability, incident management, problem management) Establish appropriate SLAs and metrics to measure and report regularly Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB Work with vendors to determine “out-of-box” solutions where appropriate Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users Develop, test, and maintain a proven disaster recovery/business continuity planning solution Work closely with Information Security expert(s) to insure security of enterprise Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines Requirements: 5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS Strong technical proficiency with Microsoft Active Directory and related technologies Strong technical proficiency with Microsoft 365 Proven tenure working to provide critical IT services ITIL knowledge and experience a major plus Experience and technical understanding of the following: Data networking Cloud Services Microsoft Windows Microsoft 365 Tenant Management Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.) Endpoint management Data center operations VoIP/UCaaS solutions Virtual Desktop solutions Information security Networking, including WiFi and SD-WAN VPN
    $127k-172k yearly est. 2d ago
  • Technical Deployment Strategist

    Axle Automation

    Senior information technology manager job in San Francisco, CA

    Axle builds AI Digital Workers for financial compliance teams. Our agents investigate alerts, review customers and transactions, and generate audit-ready narratives so banks and fintechs can move faster with far less manual work. The founding team has built and sold companies before, with over $300M in collective value creation. We've raised $6.2M in seed funding and are growing from 8 to 15 teammates. We're backed by Diagram Ventures, Mistral Ventures, and Uphonest Capital. We're still a small team and you'll be our first deployment strategist. You'll lead the deployment of AI agents into highly regulated banking environments, helping banks and fintechs fight financial crime at scale. We're looking for people of exceptional competence who want to help build the future of AI-driven financial compliance. What you'll do here Lead agent deployments to our financial services clients. Manage pilots for our new clients (plan, execute, present results). Expand and demo new agents to our current customers. Make lots of decisions quickly. Take risks. What you bring to the table Track record of translating complex technical concepts into clear, actionable insights. Experience with programming, scripting, or statistical packages (Python, R, SQL). A pragmatic approach to building fast at the early stages of a company. Familiarity and deep interest in the rapidly changing capabilities of LLMs. Interest in discovering what problems our customers face and how we can solve them. A sense of agency and urgency. What we offer $135k - $250k USD salary $100k - $300k USD equity 100% Health/Vision/Dental We sponsor visas for exceptional candidates worldwide
    $135k-250k yearly 3d ago
  • Engagement Manager -Decision Science

    Fractal 4.2company rating

    Senior information technology manager job in Sonoma, CA

    Engagement Manager - Decision Science Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal. Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart. Key Responsibilities Serve as the primary point of contact for senior client stakeholders as strategic partner. Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes. Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities. Foster collaboration across multi-disciplinary teams and drive delivery excellence. Identify opportunities to deepen client relationships and expand engagement scope. Contribute to thought leadership and practice growth initiatives. Core Requirements (Must Have) 10-14 years of experience in analytics consulting or decision science leadership roles. Proven ability to manage senior client relationships and deliver complex programs. Strong problem-solving mindset with first-principles thinking. Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields Excellent communication and team leadership skills; ability to mentor and build high-performing teams. Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach. Preferred Skills (Good to Have) Familiarity with SQL and Python for problem-solving (hands-on). Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix Exposure to project management frameworks e.g. agile, waterfall, scrum Exposure to product management concepts e.g. PRD, backlog grooming, user stories Experience in digital analytics, experimentation, and data-driven decision-making. Understanding of Adobe Analytics concepts and digital data structures. Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting). Interest in emerging GenAI applications and trends. Location Bay Area, CA (onsite ~3 days/week) Equal Opportunity Employer Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
    $120k-185k yearly 2d ago
  • Senior Tech Program Manager

    Syndicatebleu

    Senior information technology manager job in San Jose, CA

    A leading specialty retail and lifestyle brand is seeking an experienced Tech Program Manager to drive large-scale initiatives across its logistics and supply chain ecosystem. This role is perfect for someone who excels in fast-moving, highly cross-functional environments and can bridge the gap between technical delivery and operational needs. If you're adept at structuring complex programs, navigating dependencies, aligning diverse stakeholders, and guiding teams from concept through execution, this opportunity offers a strong platform to make a measurable impact on critical logistics operations. Pay: $50-75/hr Duration: Ongoing, long-term temp Location: Hybrid (4 days onsite, 1 day remote) in San Francisco, San Jose, or Rocklin Tech Program Manager, Logistics We're seeking an experienced Tech Program Manager to lead large-scale initiatives within the Logistics domain, overseeing programs across warehouse management, distribution center operations, transportation, final-mile delivery, and returns. This role partners closely with cross-functional teams and external vendors to deliver complex technology solutions that support evolving operational needs. What You'll Do Drive end-to-end delivery of complex logistics programs using established program and project management methodologies. Partner with project managers to manage risks, dependencies, and overall program health-communicating status, issues, and next steps to leadership. Utilize tools such as Jira and Rally to manage large scopes of work, define estimates, build execution plans, remove blockers, and ensure cross-team alignment. Lead discussions with business users and product owners to refine requirements for supply chain and logistics systems. Oversee configuration and custom development efforts within warehouse management platforms. Manage integrations between core logistics systems and upstream/downstream platforms, including OMS, merchandising systems, carrier/3PL systems, and microservices. Oversee development and QA for integrations, reporting, analytics, and system performance monitoring. Own project financials, including budgeting, forecasting, cost analyses, and performance metrics. Coordinate quality control processes, documentation, communication plans, and stakeholder updates. Identify strategic interdependencies and collaborate with the right partners to resolve issues quickly. Build and lead high-performing cross-functional teams, including engineering, architecture, QA, and product. Engage with external vendors, manage deliverables, and drive accountability to timelines and SLAs. What You Bring Bachelor's or Master's in Computer Science or related field, or equivalent experience. At least 8+ years of program/project management experience, with experience in logistics, supply chain, or retail. Strong technical understanding of logistics systems architecture and integrations. Hands-on experience working with development teams and driving technical deliverables. Proven track record managing large, complex logistics or retail programs. Expertise in warehouse management systems (Manhattan preferred). Deep knowledge of project management methodologies and tools (Jira, Rally, SDLC). Strong roadmap development, estimation, budgeting, and metrics-driven decision-making skills. Ability to communicate clearly at both the technical and executive levels. Experience leading third-party vendors and navigating cross-team dependencies. Strong analytical, collaboration, facilitation, and influence skills. High execution bias and willingness to roll up your sleeves. Please submit your resume for consideration. You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: ************************************************************
    $50-75 hourly 4d ago
  • VP/Senior Director of Information Technology

    Raya 3.8company rating

    Senior information technology manager job in Menlo Park, CA

    Our client, a public AI company delivering Enterprise AI software, is looking for a VP/Senior Director of Information Technology to lead and scale their IT organization. This executive will be responsible for shaping and executing the company's overall IT strategy, scalable systems, and secure, efficient operations across the enterprise. Responsibilities: Develop and execute a comprehensive IT strategy. Lead and inspire a team of IT professionals across HelpDesk, Business application and system management. Oversee all IT operations including cloud, ERP/CRM platforms, Corp IT cybersecurity, and data management. Partner with business units to understand their technology needs and deliver effective solutions that enhance productivity and efficiency. Ensure enterprise systems and platforms scale. Own and optimize the company's IT budget, vendor management, and technology procurement processes. Stay ahead of technology trends and innovations. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred). 10+ years of progressive IT leadership experience, with at least 5 years in a senior/executive role. Proven track record leading IT in a mid-sized to large organization (500-2,000 employees), ideally in a multi-site or hybrid environment. Deep experience with enterprise systems (ERP, CRM), cloud platforms (O365, Netsuite, Atlassian), Windows, MacOS and modern workplace tools. Strong knowledge of cybersecurity frameworks, data governance, compliance (e.g., SOC2, ISO 27001), and risk management. Demonstrated success in building, leading, and mentoring high-performing IT teams. Certifications such as CISSP or ITIL are a plus. Additional information: The company has 5 days a week office policy. The company has excellent benefits, a competitive compensation package and a generous equity plan. Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
    $157k-222k yearly est. 1d ago
  • Information Technology Manager

    TRS Staffing Solutions 4.4company rating

    Senior information technology manager job in Redwood City, CA

    Job Title: Manager - Workplace Technology Work Type: Hybrid/ On-Site (Monday-Friday, standard business hours) Department: IT Contract Duration: 6-12 months (potential to convert to permanent) Compensation: OPEN DOE Job Summary The Workplace Technology Manager will lead end-user computing operations across Redwood City and other office locations. This role is responsible for managing a team of engineers, ensuring seamless IT support, and maintaining high service standards. The manager will oversee hardware lifecycle processes, enforce compliance with IT policies, and coordinate with vendors for timely service delivery. Additional responsibilities include optimizing IT asset management, ensuring efficient data infrastructure, implementing productivity-enhancing solutions (including AI tools), managing AI governance, conducting audits, and owning vendor relationships. Key Responsibilities Team & Operational Management Lead and mentor a team of 4-5 engineers to deliver exceptional L1/L2 support. Define and monitor SLAs for end-user support and ensure adherence. Act as an escalation point for critical IT issues impacting business operations. End-User Computing Support Oversee troubleshooting and resolution of hardware/software issues. Ensure timely OS installations, imaging, and configuration for new devices. Drive proactive support for leadership and critical business functions. Hardware Asset & Inventory Management Maintain accurate IT asset records and enforce asset tracking policies. Conduct periodic audits and ensure compliance with IT governance standards. Manage laptop buyback programs and refresh cycles in alignment with policy. Hardware Lifecycle & Vendor Coordination Oversee laptop dispatch, returns, and e-waste disposal in compliance with policy. Manage vendor relationships for repairs, replacements, and warranty claims. Negotiate service agreements and ensure timely closure of service requests. Network & Infrastructure Support Provide oversight for basic LAN/Wi-Fi troubleshooting and printer support. Coordinate with network teams for escalations and infrastructure improvements. Data Infrastructure & Emerging Technologies Ensure efficient and secure data infrastructure to support business operations. Explore and implement productivity-enhancing solutions, including AI tools. Manage AI governance frameworks to ensure ethical and compliant usage. Oversee IT audits and ensure adherence to regulatory and internal standards. Own strategic vendor relationships for advanced technology solutions. Qualifications & Skills Education: Bachelor's degree in Computer Science, Information Technology, or related field. Experience: 5-8 years in IT support/workplace technology roles, with at least 2 years in a supervisory or managerial capacity. Technical Skills: Strong knowledge of Windows OS, Microsoft 365, and imaging tools. Familiarity with IT asset management systems and ticketing platforms. Basic understanding of networking fundamentals (LAN/Wi-Fi/VPN). Leadership & Soft Skills: Excellent communication and stakeholder management skills. Strong problem-solving and decision-making abilities. Ability to manage multiple priorities and work under pressure. Interview Process Initial screening with recruiter. Technical discussion with senior IT team member. HR and leadership interviews (3 rounds total, mix of in-person and virtual). Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance
    $118k-173k yearly est. 3d ago
  • VP of IT Operations

    Robert Half 4.5company rating

    Senior information technology manager job in San Francisco, CA

    Vice President of IT Operations - Retail Technology Leadership Compensation: Up to $270K base + bonus, equity, and profit sharing We are seeking a strategic and hands-on technology leader to join our team as VP of IT Operations. This role will drive the strategy, delivery, and continuous improvement of core IT functions, including Infrastructure, Network, Service Desk, and Store Technology. You will ensure scalable, secure, and resilient technology services that power retail operations and support business growth. Key Responsibilities Define and execute a 3-5-year IT Operations roadmap aligned with enterprise transformation goals. Oversee store systems (including Point-of-Sale), hosting infrastructure, and corporate application operations. Lead cloud modernization, automation, Site Reliability Engineering (SRE) adoption, and ITIL-aligned service management practices. Ensure 24×7 uptime and performance, especially during peak retail periods. What We're Looking For A strategic thinker who can set long-term vision while remaining hands-on in execution. 15+ years in senior IT leadership (Director level) or at least 5+ years as VP of IT Operations within a retail organization that operates regionally or nationally, with expertise in POS systems, store technology, and enterprise infrastructure Expertise in cloud platforms, automation, and ITIL frameworks. Proven ability to manage budgets, vendors, and deliver measurable business outcomes.
    $270k yearly 5d ago
  • Project and Program Manager - Locals Preferred

    Rootshell Inc.

    Senior information technology manager job in Santa Clara, CA

    Hello All, Greetings from Rootshell Inc. Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Project and Program Manager for one of our client, Please share your resume with current location & full contact info Job Title:Project and Program Manager Location:Santa Clara, CA - Hybrid Description: Led cross-functional projects or teams to successful project completion. Familiarity with business systems: SFDC, SAP, Callidus, Steelbrick. Utilized Agile/Scrum methodologies in real-world project scenarios. Navigated and resolved complex project challenges or roadblocks. Engaged with senior stakeholders to understand and address strategic business needs. Collaborated with technical and non-technical teams in a tech-heavy environment. Played a role in introducing or adapting to new software tools or platforms in a business setting. Demonstrated adaptability in rapidly changing environments or unexpected project shifts. Successfully managed project risks and introduced preventive and corrective measures. Thanks & Regards Shireesha G | Talent Acquisition Rootshell Enterprise Techologies Inc. ****************************|********************
    $106k-152k yearly est. 2d ago
  • Information System Manager

    Alameda County Health 4.4company rating

    Senior information technology manager job in San Francisco, CA

    PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required in order to be considered for ALL County recruitments. Alameda County Public Health's Department is recruiting for temporary: INFORMATION SYSTEMS MANAGER $66.92-$85.42 Hourly Alameda County Human Resource Services TEMPORARY ASSIGNMENT POOL ***Temporary employees are not entitled to full County benefits. ************************************************* Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open. *Assignments are expected to last approximately 12 months to 18 months depending on the need of the department. Public Health's INFORMATION SYSTEMS The mission of Information Systems is to support the Public Health Department in achieving its goals through the provision of technology-based solutions, expertise and services that improve the Department's efficiency and unity. Major Unit components Collaborate with ACPHD programs to provide and improve information systems that promote the health of Alameda County residents Research new trends and technologies to improve efficiency of operations Enhance and promote effective communication processes Identify cost-effective means and alternative resources to provide services Visit us to learn more about our program and services. ******************************************** THE POSITION Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required. Positions allocated to this class are responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's information system capabilities. In contrast with incumbents of the Information Systems Analyst classification, the Information Systems Manager has responsibility for supervising information systems staff, at least one of which is at a professional level (Information Systems Specialist or above) whereas Information Systems Analysts has responsibility for coordinating information system needs with limited staff assistance and in a more limited scope. THE IDEAL CANDIDATES This position performs and/or participates in a variety of moderate to complex research, studies, data analysis, metrics reporting, facilitation and training and assessment related to department performance and strategic planning; design, develop, appraise, and conduct orientation for existing and prospective new programs and service offerings (internal and contracted) and execute various other administrative assignments of varying complexity as assigned. ESSENTIAL DUTIES The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Everyone in the classification does not necessarily perform all duties listed. Supervises and coordinates the development and implementation of system solutions, applications and programs. Serves as liaison with Information Technology Department staff in developing and implementing systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software for departmental applications. Develop systems analysis methods and conduct systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency. Defines the scope of information system problems and goals and identifies data collection processes and procedures. Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used. Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance. Meets with all providers and software vendors to evaluate new software products leveraging AI technology. Supervises subordinate technical and professional staff involved in the development and support of applications. Oversees and coordinates the information systems section of the department, including working with vendors, processing and submitting funding for projects as well as creating required Board of Supervisors letters, legacy application support, troubleshooting application malfunctions, creating and updating documentation manuals. Directs and participates in long-term audits of legacy and new applications and programs; analyzes performance of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency. Develop complex programs and applications for information systems. INFORMATION SYSTEMS MANAGER ********************************************************************************************************* (Click above for comprehensive job description and additional qualifications.) MINIMUM QUALIFICATIONS Education: Possession of a Bachelor's degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience. AND Experience: The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff. OR II HOW TO APPLY An Alameda County application is required to be considered for this recruitment. Please email the Job Application, resume and a cover letter to: Tyler Clark, (*********************) Alameda County's job application template is available online on Alameda County's Online Employment Center at *************************************************************************** NEW USERS can click on “Fill out an application” to fill out an application template. Once the application is completed, please click on the “Review” tab to “Print/Save My Application”. A PDF version or digital scan of the application must be submitted to the email address above. Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
    $66.9-85.4 hourly 2d ago
  • VP of IT Operations

    Akkodis

    Senior information technology manager job in San Mateo, CA

    Akkodis is seeking a VP of IT operations in the San Francisco Bay Area. Please apply if you are interested! As the VP of IT Operations, you will lead the strategy, delivery, and continuous improvement of the organization's core IT operations functions-Infrastructure, Network, Service Desk, and Store Technology. Your mission is to ensure seamless, scalable, and reliable technology services that power stores, warehouses, and corporate teams. You will play a critical role in driving operational maturity across infrastructure platforms, enabling innovation while delivering consistent uptime and performance. This includes leading cloud modernization, SRE adoption, automation, and the integration of service management frameworks to support a growing retail footprint. You will collaborate closely with Business Solutions, Security, and Data & Development teams to ensure that technology operations are aligned with business priorities and deliver measurable outcomes. The VP of IT Operations will report to the SVP, Chief Information Officer. Responsibilities Include: Strategic Leadership & Vision Define and execute a 3-5-year vision for IT Operations aligned with enterprise goals and transformation programs Translate enterprise objectives into roadmaps across infrastructure, service management, and store systems Serve as a strategic partner to executive leaders, enabling operational readiness for business growth Evolve traditional infrastructure and support into a product-aligned, service-oriented model Core Infrastructure & Technology Operations Lead enterprise-wide infrastructure services, including cloud, data center, network, end-user computing, and retail systems Oversee store Point-of-Sale platforms, hosting infrastructure, and corporate application operations Ensure 24×7 service availability and performance for all production environments, including peak retail periods Drive platform observability, resilience, and standardization across store and enterprise technologies Service Management & Operational Excellence Build and mature ITIL-aligned practices (incident, change, problem, configuration) Lead service desk transformation, knowledge management, and shift-left/self-service automation Champion proactive incident management and RCA practices to reduce unplanned downtime Establish and monitor operational KPIs including MTTR, SLA compliance, and customer satisfaction People & Vendor Leadership Lead and develop a high-performing team across infrastructure, service delivery, and retail systems Build skills in cloud operations, automation, SRE, and field support Establish clear performance goals, succession plans, and learning pathways Manage strategic vendor and MSP relationships with outcome-based SLAs and governance Financial & Portfolio Management Own OpEx and CapEx budgets for infrastructure and operations; ensure alignment with business value Drive efficiency through consolidation, automation, and vendor optimization Partner with Finance and the PMO to forecast resource needs and support program delivery Provide executive transparency into project readiness, spend, and ROI About the Pay Base Salary Range: $220,000 - $280,000 Annually Annual Bonus Program Equity 401(k) Profit Sharing Medical, Dental, Vision & More! Final compensation will be determined based upon experience and skills and may vary based on location. About You 10+ years in IT infrastructure, service delivery, or enterprise operations 5+ years in senior leadership roles with strategic and operational accountability Retail technology experience (POS, store infrastructure) strongly preferred Bachelor's degree or equivalent combination of experience and education; advanced degree or MBA preferred Hands-on, outcomes-oriented operations leader with deep infrastructure knowledge and a passion for delivering reliable, customer-focused services Thrive in complex, fast-paced environments; bring discipline, structure, and strategy to every initiative Lead with empathy, think at enterprise scale, and deliver technology that “just works” Strategic and operational thinker who drives alignment across people, process, and technology Skilled communicator who translates technical issues into business impact Proven team builder and mentor who fosters a culture of accountability, ownership, and continuous learning Effective in vendor negotiations, contract management, and partner collaboration Able to operate with urgency while building long-term stability High integrity, strong business judgment, and customer-centric mindset Deep understanding of hybrid cloud operations (AWS/Azure/GCP) and platform engineering Demonstrated success implementing SRE, automation, and ITSM/ITIL practices at scale Experience managing large vendor ecosystems and support teams across multiple locations Strong command of budgeting, forecasting, and multi-year investment planning “Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client”
    $220k-280k yearly 1d ago
  • Salesforce Delivery Manager

    Bluerose Technologies 3.9company rating

    Senior information technology manager job in South San Francisco, CA

    Should be specialized with Salesforce deployments, understands Github, Codes, Repository, Branches, CI/CD, Salesforce APEX Classes, and Triggers, can run salesforce queries/reports in production, do code review and ensure coding standards, and most importantly jump on to production support calls as soon as issues reports. Must have a developer background, analytical and very through with attention to details. Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud. Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus. Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions. Ability to map business processes to Salesforce capabilities.
    $105k-147k yearly est. 3d ago
  • Salesforce Delivery Manager/Lead

    Gspann Technologies, Inc. 3.4company rating

    Senior information technology manager job in San Francisco, CA

    About GSPANN Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1400 employees globally, we offer the intimacy of a boutique consultancy with capabilities of a large IT services firm. Location- South San Francisco, CA (3 Days Onsite) / Locals Only Job Type-Long Term Contract Should be specialized with Salesforce deployments, understands Github, Codes, Repository, Branches, CI/CD, Salesforce APEX Classes, and Triggers, can run salesforce queries/reports in production, do code review and ensure coding standards, and most importantly jump on to production support calls as soon as issues reports. Must have a developer background, analytical and very through with attention to details Qualification and Experience • Solutioning/Delivery Experience with Salesforce platform • Customer/Stakeholder Management • Onsite/Offshore Management • Running Sprint Meeting Functional Skills • Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud. • Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus. • Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions. • Ability to map business processes to Salesforce capabilities. • Familiarity with Salesforce data models, automation (Flows), permissions/security. Project Management Skills • Agile/Scrum experience (many Salesforce teams use Agile). • Strong documentation, prioritization, risk management. • Vendor and partner management. Technical Awareness (not necessarily hands-on) • Salesforce platform architecture basics. • API/integration concepts (MuleSoft, REST APIs, ETL tools). • Data migration methodology. Soft Skills • Communication across business and IT. • Influencing without authority. • Executive stakeholder management. Working at GSPANN GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry. The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.
    $89k-132k yearly est. 5d ago
  • Chief Technology Officer [Dubai]

    Talent Seed

    Senior information technology manager job in San Francisco, CA

    *This role requires relocation to Dubai** Our client is looking for a CTO. In this role, you will guide the software team through the design and development of our current and future products. You are comfortable taking action in an environment where complete information is unavailable, and you can help your team deliver well-architected products that maintain high quality. Experience coordinating many moving parts to meet tight deadlines and having contingency plans ready when priorities shift is a must-have. We are seeking an engineering leader who has the following: 15+ years of experience designing and scaling distributed, low-latency systems, including 5+ years leading large engineering organisations (250+ engineers) Demonstrated expertise in complex, real-time domains such as on-demand delivery, ad-tech auctions, or high-frequency trading/energy platforms. Proven success in building and deploying real-time optimisation systems - including vehicle routing, maps, dynamic assignment (e.g.Hungarian algorithm), integer linear programming, and reinforcement learning-based control loops - at 10K+ TPS scale. Deep technical proficiency with microservice architectures, event-driven systems (Kafka or equivalent), geospatial frameworks (H3/S2), and languages such as Python, Go, and Java. Hands-on experience establishing end-to-end ML infrastructure, including online/offline feature pipelines, feature stores and A/B experimentation platforms. Relentlessly strive to push towards best practices and team goals while being flexible in a fast-paced startup environment. You have an entrepreneurial spirit, strong commercial acumen, grit, and a deep appreciation for quality.
    $142k-241k yearly est. 1d ago
  • Chief Technology Officer

    Whissleai

    Senior information technology manager job in San Francisco, CA

    Chief Technology Officer (CTO) About Whissle Whissle is an innovative, early-stage AI company focused on building the intelligent streaming intelligence layer for machines. Our core technology is a unified streaming intelligence layer that merges context, speech, words, intent, and multi-sensory data to provide real-time voice AI and live agent assist, moving beyond traditional turn-based systems. Our mission is to build intelligent voice agents for global enterprise, with a revenue model based on SaaS, enterprise licensing, and APIs. The Opportunity This technical leader will establish the product architecture, define infrastructure needs, and set the budget baseline for technical scaling. We are seeking a visionary and technically deep Chief Technology Officer to partner with the founding team and take full ownership of our technology strategy and execution. This role is essential for architecting a robust, scalable platform that can support many applications and their derivatives across cloud and edge environments. The ideal candidate will be a senior leader with a passion for cutting-edge AI, who can build and lead a high-performing team while establishing best-in-class technical standards. Key Responsibilities Technology Strategy and Architecture Define and execute a comprehensive technology roadmap that aligns with Whissle's business objectives and growth strategy. Design, build, and oversee the scalable platform architecture required to deploy and manage real-time voice AI agents and derivative applications across diverse cloud and edge environments. At this point in Whissle's existence, the CTO will also be the platform and software architect. Ensure the security, reliability, and performance of the core Streaming Intelligence platform. Evaluate, select, and manage the technology stack, ensuring it is optimized for high performance, low latency, and cost efficiency. Drive continuous innovation by evaluating emerging technologies, specifically in multi-modal AI, speech, and distributed computing. Engineering Leadership and Management Hire, Lead, mentor, and scale the engineering, data infrastructure and science, and MLOps teams, fostering a culture of technical excellence, collaboration, and continuous delivery (CI/CD, DevOps). Set and enforce technical standards, best practices, and agile methodologies for software development and platform operations. Manage the technology budget, resources, and vendor relationships efficiently. Remove technical barriers and manage technical debt to allow founders to focus more on the business strategy. Intellectual Property (IP) and Invention Establish and formalize the company's process for documenting inventions and establishing a timeline record for Whissle's proprietary algorithms, platform architecture, and models. Work closely with the leadership team and IP counsel to review invention disclosures and assess patentability based on criteria like defensibility, detectability, and non-obviousness in the context of the solution and end-application UX. Help define a program that rewards and encourages team members for their commitment to the invention and patent process. Cross-Functional Collaboration Collaborate with the CEO and C-suite to translate business goals into technological strategy and measurable outcomes. Qualifications Required Experience 10+ years of progressive technical leadership experience, with 5+ years in an executive CTO, VP of Engineering, or similar role at an early-stage or high-growth company. Deep expertise in designing and implementing complex, scalable platform architectures for enterprise-grade solutions with a focus on supporting real-time products/services . Strong, hands-on experience in the AI/ML domain, specifically with building and deploying models at scale (MLOps). Proven track record with cloud-native architectures (e.g., AWS, Azure, GCP) and experience with edge/embedded device deployments. Demonstrated ability to attract, hire, mentor, and lead diverse, high-performing engineering teams. Highly Desired Skills Experience with real-time data streaming, multi-modal systems, and low-latency processing. Familiarity with the patent process, invention disclosure, and the principles of IP protection, especially for software and AI-related technologies (e.g., non-obviousness test). Strong business acumen and experience in aligning technology investment with SaaS and API-based business models. Excellent communication skills with the ability to clearly articulate technical vision to non-technical stakeholders, including investors. Strong coding skills in the various languages that will be required in the space. CTO is expected to be a hands-on employee, during the early stages of the company.
    $142k-241k yearly est. 1d ago
  • Lead IT Technician

    Team 360 Staffing

    Senior information technology manager job in Vallejo, CA

    POSITION DESCRIPTION: is not intended to cover every work assignment a position may have. Rather, they cover the broad responsibilities of the position. SPECIFIC RESPONSIBILITIES: · Assists IT Support Technicians with escalated situations and more complex issues. · Creates and deploys images for computers; oversees computer lab replacement projects; builds custom images for lab area installs; verifies software license compliance. · Communicates with vendors as needed to identify and resolve technical issues. · Leads and provides end-user training in the proper use of deployed technology, helping ensure end users are aware of available technologies and how to obtain support for all information technology services. · Assists with set up of video-conferencing equipment for meetings and events, demonstrates the operation of same. · Installs, configures, patches, upgrades, and maintains computer operating systems and application software while ensuring compliance with defined requirements and compatibility with the network before release to users; analyzes computer and software needs for future expansions. · Works collaboratively with staff to identify and implement standards for campus-specific technology support such as average response time, end-user satisfaction, and number of problems resolved within a given period; develops best practices and fosters a continuous improvement of support services. · Maintains detailed inventory records of hardware, software and computer-related equipment using asset tracking and management systems; disposes of obsolete assets following established procedures. · Assists with forecasting the established replacement cycle for upgrading desktop, laptop, printer, and related technologies; maintains proper hardware replacement planning information. · Performs minor repairs and replaces parts on technology-related equipment; tracks and ensures compliance of equipment warranties and maintains related documentation for departmental workflow and warranty claims, as necessary. · May function as lead for hardware and software procurement, licensing compliance and special projects that span multiple divisions or are University wide; provides input and recommendations on hardware specifications required to meet the computing needs of end users; obtains bids and quotes for software and other computer-related purchases. · Creates and maintains a variety of documents including configuration information, installation proce- dures, standard user instructions. · Participates in professional development activities and encourages these for the rest of the team. OTHER DUTIES · Attends various meetings and may serve on committees and task forces. · Remains aware of rapidly changing technologies and trends in hardware and software support, troubleshooting and automation technologies. · May install mounts, speakers or other technology that requires use of hand tools, ladders and safety practices when working near electricity and mounting from ceilings. · May provide audio-visual support in classrooms and at events including classroom installations. · Performs related duties as assigned.} QUALIFICATION(S): · An associate degree in computer information systems, computer science, information technology, computer engineering or a closely related field, and at least four years of progressively responsible experience in providing customer support services to computer end users in a local area network (LAN) environment; or an equivalent combination of training and experience. · Experience in an information systems environment similar in size and complexity to that of the University is preferred. · Effective organizational skills to manage concurrent assignments, priorities, and projects in a demanding higher-education environment. · Experience with higher education or classroom technology IT support. · Ability to develop and maintain professional relationships with campus stakeholders, vendors, and co workers. · Maintain a customer-focused attitude dedicated to helping the institution meet its strategic objectives. CORE COMPETENCIES: Knowledge, Skills, and Abilities: Knowledge of: · Extensive knowledge of desktop hardware, software, and peripherals. · University or campus help desk functions, policies, and procedures (Service Now experience preferred) · Advanced problem resolution and technical support services for end users in the operation and use of computers, peripheral equipment, and various network connections. · Best practices, methods and equipment used in troubleshooting and determining the causes of system, computer, application and hardware problems and device errors and failures. · Knowledge of tools used to build and deploy computer system images (KACE experience preferred) · Tools, equipment, and safety practices used in maintenance and repair of computers and peripheral equipment. · General knowledge of voice, video, storage, and data networks. · Security best practices to ensure protection against potential threats such as viruses, malware, and spam. · Effective customer service practices and etiquette · Current trends and developments in computer and network technology. · Documentation procedures and recordkeeping and report preparation techniques. · Methods and practices of developing and providing user training. · Proper English usage including grammar, spelling, and punctuation. · Safety policies and work practices applicable to the work being performed. · Principles and practices of employee work guidance and direction. · Personnel Commission Rules, Administrative Regulations, Human Resources procedures. Skills and Abilities to: · Triage and direct high-volume work-ticket requests. · Troubleshoot, diagnose, and resolve complex and sometimes ambiguous computer software and network connectivity problems and failures. · Utilize diagnostic test procedures and equipment. · Provide prompt and appropriate technical support service to both end users and support team members. · Obtain accurate and complete information from end users, in person and by telephone, to identify needs and problems and develop responses and solutions. · Maintain accurate inventory of computer hardware and software components. · Write instructions in a manner that can be understood by end users with diverse levels of computer literacy. · Prepare clear, concise, and accurate systems documentation and reports of work performed. · Analyze problems, evaluate solutions, and recommend or adopt effective courses of action in accordance with established policies and procedures. · Set priorities and exercise sound judgment within areas of responsibility. · Understand, interpret, explain, and apply policies and procedures. · Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. · Communicate effectively, both orally and in writing. · Understand and follow written and oral instructions. · Operate a computer and use standard business software applications. · Establish and maintain effective working relationships with all those encountered in the course of work. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS A valid California driver's license and the ability to maintain insurability under the University's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, stoop, kneel, bend, crouch ascend and descend ladders and stairs; must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with University managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. Some work requires using ladders and stairs. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Distinguishing Characteristics Lead IT Technician is distinguished from the IT Support Technician role by the former's responsibility providing and leading work direction and guidance to the IT Support Technicians in addition to performing duties emphasizing advanced user and system/network technical support.
    $113k-160k yearly est. 2d ago
  • Chief Technology Officer

    Harrison Clarke

    Senior information technology manager job in San Mateo, CA

    As the Founding CTO, you will be the technical visionary and leader responsible for defining and executing the company's technology strategy. You will oversee the development of our product, build and lead a high-performing engineering team, and ensure our technology aligns with our business goals. This is a hands-on role requiring both strategic leadership and technical expertise in a fast-paced, early-stage startup environment. We are a seed-stage startup currently in stealth revolutionizing an entire industry with cutting edge technology creating precision sensors and redefining an entire space. As a founding team member, you will play a pivotal role in shaping our technical vision, building our product from the ground up, and driving our startup's success. Key Responsibilities Technical Vision & Strategy: Define and articulate the company's technical vision, architecture, and roadmap in alignment with business objectives. Identify and implement scalable, innovative technologies to drive product development and competitive advantage. Stay ahead of industry trends to ensure our technology remains cutting-edge. Product Development: Lead the end-to-end development of our core product, from ideation to deployment and iteration. Write clean, maintainable, and efficient code while establishing best practices for the engineering team. Oversee system architecture, ensuring scalability, security, and performance. Team Building & Leadership: Recruit, mentor, and lead a world-class engineering team as the company grows. Foster a collaborative and innovative engineering culture. Establish processes for agile development, code reviews, and continuous integration/delivery. Cross-Functional Collaboration: Partner closely with the CEO, product, and business teams to align technical initiatives with customer needs and business goals. Work with external stakeholders, including investors, partners, and vendors, to communicate technical vision and progress. Operational Excellence: Oversee technical operations, including infrastructure, cloud services, and cybersecurity. Ensure robust testing, monitoring, and maintenance of systems to deliver a reliable product. Qualifications Experience: 7+ years of software engineering experience, with at least 3 years in a technical leadership role. Proven track record of building and scaling technology products, ideally in a startup or early-stage environment. Experience as a founder or early employee at a startup is a strong plus. Leadership & Communication: Exceptional leadership skills with a passion for mentoring and building high-performing teams. Ability to communicate complex technical concepts to non-technical stakeholders. Entrepreneurial mindset with a willingness to wear multiple hats in a fast-paced environment. Mindset: Passion for solving hard problems and building innovative solutions from scratch. Comfortable with ambiguity and thriving in a dynamic, resource-constrained startup environment. Strong sense of ownership and accountability for the company's technical success. What We Offer Equity: A significant equity stake as a founding team member, offering the opportunity to share in the company's long-term success. Impact: The chance to shape the technical foundation of a high-growth startup and make a meaningful impact. Autonomy: Freedom to make critical technical decisions and build a world-class engineering organization. Growth: A collaborative, fast-paced environment with opportunities for personal and professional growth.
    $142k-241k yearly est. 2d ago
  • Technical Program Manager (Data Engineering)

    Methodhub

    Senior information technology manager job in Mountain View, CA

    Technical Program Manager Duration: 1+ years What you'll do: • Partner with key stakeholders across the organizational boundaries and drive the strategy and execution of broad, horizontal platform initiatives and communicate with senior executives and other stakeholders. • Own the planning, execution and communication of data engineering initiatives end-to-end with the highest levels of leadership in the company. • Assist in audits (internal and external); support the identification, inventorying, and remediation of findings and issues. • Establish and implement processes and mechanisms for large organizations to operate smoothly and with strong execution rigor. What you'll need: • Bachelor's degree or higher with an engineering and technical discipline. • 10+ years of experience in technical (software, data, engineering) program management. • Ability to deliver large scale, enterprise-level, cross-cutting programs. • Experience influencing stakeholders and executive leadership through strong written and verbal communication and analytical skills. • Strong sense of ownership and bias for action. • Ability to effectively partner with cross-functional teams.
    $109k-165k yearly est. 5d ago
  • Technical Program Manager, Autonomy & Product SW

    Source One Technical Solutions 4.3company rating

    Senior information technology manager job in Foster City, CA

    Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our direct client, an on-demand, autonomous ride-hailing company in Foster City, CA. Title: Technical Program Manager, Autonomy & Product SW (contract) Pay Rate: $104.50/hr (W-2) Job description: Drive high-level cross-functional program execution and orchestrate the internal delivery of key autonomy and cloud software technologies. In this role, you'll support programs that develop, validate, and improve the company's autonomous driving system. You'll be deeply embedded in the software development lifecycle, ensuring that plans become actionable work and that teams deliver against technical and product milestones across vehicle platforms. You'll also establish the processes, frameworks, and tracking systems needed to guide reliable program execution across autonomy, robotics, and cloud-based software teams. The ideal candidate is highly organized, technically fluent, and experienced in leading complex, cross-functional engineering programs. You excel at building structure, driving execution, and fostering alignment across fast-moving teams. A strong engineering background and relevant industry domain knowledge enable you to communicate effectively with technical stakeholders and support high-quality delivery. As a Technical Program Manager, you'll: - Orchestrate the delivery of the technology internally to autonomous driving and cloud software technology delivery - Drive execution of the software roadmap and align teams on priorities, timelines, and deliverables - Build and maintain dashboards, metrics, and tracking frameworks to monitor progress, risks, and overall program health across long-running efforts - Run status meetings and deliver concise stakeholder updates while managing Jira workflows, issue tracking, and bug resolution - Establish scalable delivery processes, standards, and best practices that improve execution and support the internal delivery of autonomy and cloud software technologies - Facilitate cross-functional decisions, resolve dependencies, and unblock teams to keep programs moving - Partner with department managers to translate strategy into actionable plans, backed by strong technical understanding of platforms, SDLC, and test operations - Build and maintain dashboards, metrics, and reporting frameworks to track program progress, team performance, and program health for key stakeholders - Maintain a strong technical understanding of our vehicle platforms, software development lifecycle, and test operations to effectively manage program execution. Qualifications: - Expert proficiency in using JIRA to manage complex software development backlogs and processes is a must - BS or MS degree in an engineering discipline or equivalent experience - 8+ years of experience in engineering or program management with a focus on executing product development roadmaps - A background in autonomous vehicles, robotics, or other complex, safety-critical systems is a very big advantage - Aerospace, automotive (non-AV), med-tech, cloud software services with large deployments is acceptable - Proven ability to execute complex cross-functional technical programs from start to finish - Strong problem-solving and analytical skills with a focus on continuous process improvement - Excellent written, presentation, and verbal communication skills - Ability to perform in a fast-paced, high-stress environment and lead teams through ambiguity - PMP or equivalent a plus - Experience developing and scaling engineering or operational processes from scratch a plus
    $104.5 hourly 5d ago
  • Senior Manager, International Growth

    Parkside Recruitment

    Senior information technology manager job in Redwood City, CA

    We are partnered with a leading premium home décor and seasonal retail brand, renowned for its beautifully designed products and exceptional customer experience. With a strong online presence and growing retail footprint, they are now looking for a a Senior Manager to lead growth across the Canada and Australia regions. You will own full P&L accountability for both markets, driving the transformation from an online-only business to a fully integrated omni-channel model. Reporting to the SVP of International, you will work closely with global teams in marketing, e-commerce, logistics, finance, and retail operations to identify and deliver new growth opportunities that enhance brand presence and profitability. Key Responsibilities: Regional Leadership & P&L Ownership Lead business performance across Canada and Australia, managing revenue, margin, and brand targets. Build and oversee regional forecasts, budgets, and financial performance. Define and track KPIs, revenue, margin, CAC, and market penetration, using data insights and analytics. Deliver clear, data-driven recommendations through regular business reviews. Optimize pricing and promotional strategies in collaboration with global partners. Mentor and guide team members, developing future leaders. Omni-Channel & Growth Strategy Drive the strategic evolution from online-only to omni-channel retail across both markets. Identify and execute new growth opportunities in channels, partnerships, and customer segments. Partner with Consumer Insights to translate data into actionable business decisions. Develop robust business cases and strategic plans grounded in market intelligence. Influence product, pricing, and promotional decisions across the global organization. Lead execution across cross-functional teams to meet commercial and operational goals. Your Experience: 7+ years in international business management, omni-channel retail, or e-commerce leadership. Proven experience scaling business performance in multiple international markets (Canada/Australia strongly preferred). Full P&L ownership and financial management expertise. Track record of success in omni-channel environments, online, retail, or wholesale. Strong cross-functional leadership, analytical, and commercial acumen. Exceptional communication and influencing skills. Bachelor's degree required; MBA preferred. Benefits: Competitive base salary plus cash-based incentive plan. Comprehensive Pension, Medical, Dental, and Vision coverage. Paid holidays, annual shutdown week, PTO, and Volunteer Time-Off (VTO). Parental leave and flexible return options. Hybrid flexibility - 3 days in the office, 2 days remote. Tailored relocation package.
    $118k-171k yearly est. 4d ago
  • Application Manager

    Friedman's Home Improvement 3.6company rating

    Senior information technology manager job in Petaluma, CA

    Friedman's Home Improvement is seeking a hands-on Applications Manager to own, lead, and continuously improve the enterprise applications that power our retail, supply chain, and digital operations. This is a working manager role ideal for a technically strong leader who enjoys coding, problem-solving, mentoring a small team, and partnering closely with the business to deliver measurable impact. This role blends technical depth, people leadership, and operational excellence. You will be accountable for the reliability, scalability, and performance of core systems including Dynamics 365 Finance & Operations, eCommerce (Sana Cloud Commerce), Retail POS, Warehouse Management, and Business Intelligence platforms. The ideal candidate thrives in a lean, fast-paced environment, leads with curiosity and empathy, and embraces agile delivery, observability, automation, and software reliability engineering principles to reduce toil and create durable systems. Top 5 Non-Negotiables To be successful in this role, you must bring: Hands-on (coding) experience with Microsoft Dynamics 365 Finance & Operations Hands-on engineering leadership with strong understanding of observability, monitoring, and automation Power BI and data warehouse experience, with a track record of driving data-informed decisions Proven ability to lead and develop a small, high-performing technical team while remaining technically hands-on Exceptional communication and relationship-building skills, fostering accountability, collaboration, and continuous improvement across business partners What You'll Do Application & Platform Leadership Own the end-to-end enterprise applications portfolio, including D365 F&O, eCommerce (Sana Cloud Commerce), POS, Warehouse Management, BI, and integrated corporate systems Ensure high availability, performance, scalability, and security across all platforms Lead application upgrades, releases, and vendor-delivered enhancements with strong change-management discipline Hands-On Technical Execution Act as a hands-on technical leader, designing, configuring, coding, and supporting enhancements and integrations-especially within Dynamics 365 F&O Drive automation of repetitive tasks using tools such as Power Automate, RPA, or Copilot to reduce manual effort and operational friction Lead root-cause analysis and implement durable fixes to improve system stability and reliability Data, BI & Decision Enablement Own Power BI, Power On, and reporting ecosystems, ensuring data accuracy, governance, and performance Partner with business leaders to translate data into actionable insights, dashboards, and KPIs Oversee data pipelines, warehousing, and analytics capabilities that support enterprise decision-making Agile, SRE & Continuous Improvement Apply agile methodologies to prioritize work, deliver iteratively, and adapt quickly to changing business needs Champion observability and SRE practices to proactively detect issues, optimize performance, and improve uptime Continuously identify opportunities to improve processes, tooling, and system efficiency People & Partner Leadership Build, mentor, and lead a lean, high-performing team of Application Specialists Foster a culture of ownership, accountability, collaboration, and technical excellence Manage vendor relationships to ensure delivery against timelines, budgets, and service-level expectations Partner closely with functional leaders to align technology solutions with business outcomes Financial & Operational Stewardship Provide accurate budgeting, forecasting, and cost management for application initiatives and vendor services Support special projects and strategic initiatives aligned with Friedman's business goals Education & Experience Bachelor's degree in Computer Science or related field or 8+ years of equivalent professional experience 6+ years of hands-on experience with Dynamics 365 Finance & Operations 4+ years in retail or omnichannel environments Experience supporting Business Intelligence, data modeling, ETL, and analytics platforms Microsoft certifications (strongly preferred): Dynamics 365 Finance & Operations Apps Solution Architect Expert Dynamics 365 Finance Functional Consultant Associate Required Qualifications Deep technical and functional expertise in D365 F&O, including architecture, customization, integrations, and troubleshooting Experience with Power BI, Power On, data warehousing, ETL pipelines, Azure Synapse or similar platforms Strong familiarity with Agile, DevOps, and SRE practices, including observability tools (e.g., Azure Application Insights) Proven success translating business needs into scalable technical solutions Demonstrated ability to lead, coach, and grow a technical team while remaining hands-on Strong project management skills and experience leading cross-functional initiatives Excellent written and verbal communication skills-able to explain complex technical concepts in clear, business-friendly terms Highly organized, detail-oriented, and process-driven, with a mindset of continuous improvement Customer-focused with strong follow-through and ownership mentality Why Friedman's At Friedman's, technology directly supports the people and operations that serve our communities. This role offers the opportunity to make a visible impact, work closely with business leaders, and build resilient systems that support a growing, values-driven organization.
    $128k-171k yearly est. 2d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Lafayette, CA?

The average senior information technology manager in Lafayette, CA earns between $117,000 and $224,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Lafayette, CA

$162,000

What are the biggest employers of Senior Information Technology Managers in Lafayette, CA?

The biggest employers of Senior Information Technology Managers in Lafayette, CA are:
  1. Accenture
  2. CDM Smith
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