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Senior information technology manager jobs in Pocatello, ID

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  • Vice President of IT Infrastructure

    Tenth Revolution Group

    Senior information technology manager job in Chubbuck, ID

    We're partnering with a leading financial services organization to identify a strategic and hands-on Vice President of IT Infrastructure. This role will shape and lead the IT vision, ensuring resilient, secure, and scalable infrastructure that supports both today's operations and tomorrow's growth. As the senior IT leader, you'll oversee enterprise infrastructure, cloud environments, and IT operations, while guiding a high-performing team to deliver innovative, reliable, and compliant technology solutions. What You'll Do Lead IT infrastructure strategy, operations, and modernization across on-prem, hybrid, and cloud environments. Oversee data centers, networks, servers, and Microsoft Azure disaster recovery. Drive continuous improvement in performance, monitoring, and security practices. Partner with Information Security to ensure compliance with standards (ISO 27001, NIST, PCI-DSS, SOC 2). Develop technology roadmaps to support organizational growth and resilience. Manage vendor relationships, budgets, and IT personnel, including recruitment and development. Collaborate cross-functionally to ensure end-to-end system integrity. What We're Looking For Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred). Proven technology leadership, with IT management. Hands-on expertise with Microsoft Azure and M365 (required). Strong knowledge of Windows/Linux servers, databases, Cisco networking, and enterprise telecommunications. Proven ability to lead infrastructure transformation, manage teams, and deliver results in a regulated environment. Current industry certifications (preferred). Why This Role? This is a unique opportunity to make a lasting impact on a growing, member-focused organization. You'll have the autonomy to shape IT strategy, lead innovation, and ensure operational excellence while working alongside senior leadership. 📍 Location: Chubbuck, Idaho (on-site presence required weekly). 💼 Level: Executive Leadership (reports directly to senior leadership).
    $131k-221k yearly est. 2d ago
  • VP, Technology Solutions - Supply Chain & Logistics

    SolÜ Technology Partners

    Senior information technology manager job in Draper, UT

    Solu is currently seeking a VP, Technology Solutions - Supply Chain & Logistics to join our client's team. This role will play a pivotal role in driving the company' s strategic initiatives across Supply Chain and Logistics. This leadership position is responsible for development of the departmental technology strategies and roadmaps and overseeing the prioritization and execution of high-impact projects, ensuring alignment with the company's vision and goals. The VP will lead a team of direct and indirect reports, fostering a culture of excellence and accountability. You will help both business units and IT ensure we are pursuing technology solutions that support Swire's strategic goals with high-value business outcomes. This leader will also engage with the bottler community to help leverage best practices and maintain awareness of industry trends and areas for optimization. Responsibilities Technology Strategies and Roadmaps: Develop in conjunction with business leadership the needed technology capabilities for the business to improve their operations and digital capabilities Strategic Leadership: Provide visionary leadership and oversight to the Technology Products team to drive the prioritization and delivery of projects, ensuring they align with the company's strategic objectives. Work with functional and financial leaders to develop annual plans and budgets for major initiatives. Identify other areas of operational improvement within Swire IT where technology can be leveraged for strategic outcomes Technology Initiative Management: Ensure proper business alignment and priority setting for all technology initiatives. Once priorities are set, successfully lead large-scale transformation initiatives, ensuring smooth implementation and adoption. Drive sustainable change that positively impacts the organization's operations and strategic direction. Manage, plan, and communicate resource capacity and plan adjustments as needed to drive right strategic outcomes Executive Collaboration: Partner with C-suite executives, senior leadership, and other stakeholders to drive organizational success and innovation. Work with IT functional leaders to coordinate priorities, resolve issues, mitigate risks, and ensure delivery of high-value, high-quality work Initiative Oversight: Oversee critical initiatives related to infrastructure, security, reporting and insights, third-party software implementation and integration, and postproduction system support. Ensure rigorous accountability for project cost, quality, and schedule, maintaining high standards of performance Financial Accountability: Manage project budgets effectively, ensuring cost control and financial accountability. Optimize resource allocation to maximize return on investment for all projects Stakeholder Engagement: Cultivate strong relationships with key stakeholders, facilitating effective communication and collaboration across the organization. Develop, review, and publish periodic Technology Initiative dashboard health metrics, analyze, and recommend actions for improvement. Develop PMO communication trackers to ensure stakeholders always know status. Share best practices, and liaison with Corporate Enterprise PMO as appropriate Operational Process Excellence: Champion adherence to the standard Software Development Life Cycle (SDLC) process, driving continuous improvement and operational efficiency. Implement process improvements that enhance efficiency, reduce costs, and improve project outcomes. Measure IT Service delivery, value and outcomes and internal customer satisfaction Leadership and Team Development: Foster a high-performance culture within the team, promoting collaboration, innovation, and accountability by developing and improving the playbook, skills, tools, processes and KPI's used by Project and Product Managers. Recruit, develop and manage direct and indirect reports, ensuring they have the skills and support needed to succeed in the field of Technology Project and Product management Process Improvement: Identify and implement strategic process improvement initiatives to enhance Technology organizational effectiveness. Identify and develop systems, infrastructure & frameworks, and decision criteria for frameworks to be utilized on projects. Ensure the Technology Product team is trained and capable of executing successfully with the appropriate methodologies Requirements Bachelor's Degree (or equivalent) in Computer Science, Business, Engineering, Information Systems required and Master's Degree (or equivalent) in Computer Science, Business, Engineering, Information Systems preferred 10+ years in Technology or IT experience across multiple disciplines and managing IT related projects or products including large enterprise required Experience implementing or managing technology solutions for end-to-end supply chain processes, including inventory, distribution, transportation, and warehouse management systems 5+ years in people leader role leading a product, project, or program managers including leading large enterprise IT initiatives required 4+ years experience using Scrum PM methodologies either as a Scrum Master or as a Product Owner or PMBOK principles preferred 3+ years experience leading IT or technology initiatives within Supply Chain, Logistics, or Operations 5+ years product, Program Management or Portfolio Experience preferred Able to effectively understand and create enterprise wide technology strategies and development of executable technology roadmaps to ensure development of the needed technology capabilities Technology enthusiast with a customer centric mindset who is passionate about leveraging technology to drive digital transformation and value. Ability to perform in a fast paced environment and motivated by complex technical and business challenges. Strong facilitation, collaboration and documentation skills. Must be able to communicate effectively both in speech and writing at an Executive Level with confidence Able to effectively communicate/drive decisions with C-level stakeholders - both written and verbal skills. Ability to build business case, influence and partner with executive leaders. Team player, but holds individuals accountable. Strong collaboration skills to help a team or work group achieve its goals Proactive: Seeks out information, answers, etc. without needing to be pushed to do so. Ability to quickly process information and distill into decisions, issues, items requiring action Experience partnering with the business/multiple teams to develop strategic technology roadmaps and measuring Total Cost of Ownership (TCO)
    $115k-171k yearly est. 5d ago
  • Sr. Manager, GTM Systems and Analytics

    Sixfifty

    Senior information technology manager job in Salt Lake City, UT

    About the Role SixFifty is seeking a strategic and technically proficient Sr. Manager, GTM Systems and Analytics to lead the optimization of our go-to-market (GTM) systems, analytics, and revenue operations. This role requires deep cross-functional collaboration with Sales, Marketing, Customer Success, and Finance, ensuring scalable systems, accurate data, and efficient processes to drive self-service and product-led growth (PLG) strategies. The Sr. Manager, GTM, will perform as a team of one with no direct reports, driving both strategy and execution of operations across the organization. This is a high-impact role ideal for a systems leader who thrives at the intersection of CRM architecture, GTM process design, and analytics-driven execution. Key Responsibilities Lead GTM Systems Strategy & Execution under the direction of CRO Own the architecture, integration, and continuous improvement of Salesforce and related GTM systems (Sales Cloud, Marketing Cloud, Domo, Qwilr, Default, Maxio, Apollo, Intercom). Serve as the cross-functional bridge between business stakeholders and technical execution, aligning systems with sales and marketing strategies. Manage system enhancements and operational workflows through Agile practices. Play a key role in developing and scaling our self-service GTM and subscription management strategies. Drive Revenue Process Optimization Design and automate lead-to-quote and post-sale workflows that reduce friction and improve seller and CS productivity. Establish attribution models, campaign tracking, and forecasting dashboards in Salesforce and Domo. Develop and enforce governance models, change management practices, and Centers of Excellence to scale operations effectively. Create comprehensive documentation, playbooks, and training materials to embed best practices across the revenue organization. Data and Analytics Leadership Build and maintain self-service dashboards and reports to monitor KPIs, pipeline health, forecasting accuracy, and renewal/expansion metrics. Leverage AI/ML to power predictive analytics and deliver proactive insights to GTM leaders. Improve data integrity through governance practices and integration of data across Salesforce and GTM tools. Act as the central expert for operational processes and system execution. Continuously identify and rectify process gaps impacting data hygiene, ensuring ongoing data integrity and accuracy. Tool and System Ownership Own CRM (Salesforce), sales enablement (Apollo), and subscription management systems (Maxio). Lead the deployment of internal productivity tools and AI initiatives to drive automation and cost savings. Maintain documentation, training materials, and SOPs to embed scalable best practices across GTM functions. Who You Are 5-10+ years of experience in GTM Systems, Revenue Operations, or Enterprise CRM leadership within fast-paced B2B SaaS or tech environments. Proven track record scaling Salesforce platforms, building subscription and billing workflows, as well as integrating systems across GTM and back-office functions. Certifications strongly preferred in the Salesforce ecosystem (Admin, Sales Cloud/ Pardot). Ability to own and manage databases (Postgres) and BI tools such as Domo, including writing custom SQL for reporting. Experience with PLG models, lead management, subscription billing, and customer success enablement. Strong communicator and leader with a builder's mindset-comfortable aligning technical roadmaps with business priorities. Experience as a team of one, with the ability to drive strategy and execute. Analytical and systems-driven, with a passion for data quality, automation, and cross-functional collaboration.
    $109k-171k yearly est. 2d ago
  • Project Manager Heavy Civil/Highway

    Webco HR, Inc.

    Senior information technology manager job in Draper, UT

    PROJECT MANAGER- HEAVY CIVIL/HIGHWAY - DRAPER, UTAH WEBCO HR, Inc. is seeking a Project Manager Heavy Civil/Highway for one of our clients located in Draper, Utah. Provide overall management direction for existing projects and develop new business opportunities relative to a particular Owner/Client, group of Owners/Clients, geographical area or type of project. Project includes but not limited to highway and roadway projects involving road reconstruction, bridge construction, street widening, installation or replacement of roadway drainage systems, dirt excavation, etc. RESPONSIBILITIES: Project Manager's responsibilities and abilities include but are not limited to the list below. Oversee all phases of the construction project timeline. Perform key role in project planning, budgeting, and identification of resources needed. Manages financial aspects of contracts (fee payment, rental equipment, income/expenses, etc.) to protect Company's interest and simultaneously maintain good relationship with Client. Is responsible for the overall profit and loss of each job and proactively seeks profit opportunities on each project. Handles all correspondence between Contractor and Sub-Contractor(s). Performs site visits and monitors progress of construction activities on a regular basis and holds regular status meetings with all sub-teams. Ensure construction activities move according to pre-determined schedule(s). Draft and submit budget proposals and recommend subsequent budget revisions where necessary. Develop and deliver progress reports, proposals, required documentation, and presentations. Working with assigned Superintendent(s) to proactively manage changes in project scope, identify potential crises, and devise contingency plans. Responds to RFIs; process contract change-orders. Approve all invoices, payroll hours, and manage the billing process. Ensure compliance with contract specifications. Build, develop, and grow any business relationships vital to the success of the project. Work with and provide direction to project engineers, field engineers, and coordinators. REQUIREMENTS Bachelor's degree in civil engineering, construction management or equivalent combinations of technical training, and/or related experience. Minimum of 5 years of project engineer experience working heavy civil concrete structures, roadway, bridge and dirt excavation, heavy civil projects of $5 million to $30 million. Minimum of 2 years of experience of successfully managing / supervising less experience project engineers. A minimum of 5 years of reading blueprint and specs for heavy civil projects. A minimum of 5 years responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community. A minimum of 5 years of RFIs, Change orders, and submittals experience Proven ability to define problems, collect data, establish facts, and draw valid conclusions. COMPENSATION: $100,000 - $120,000 Full Benefits THE COMPANY: Our client is forging a new path forward with environmentally responsible construction, services, and smart solutions to answer the nation's infrastructure needs today and beyond. They are a driving force in providing innovative infrastructure solutions for the betterment of our employees, communities, customers, and investors. WEBCO HR, Inc. is an Equal Opportunity Employer
    $100k-120k yearly 4d ago
  • Project Manager

    Robert Half 4.5company rating

    Senior information technology manager job in Alpine, UT

    If you find meaning and purpose in turning ideas into finished results, thrive in creating structure out of complexity, and enjoy seeing projects through from start to finish, then we can't wait to have you join us! About You We are looking for a seasoned project leader who can partner with our leadership team to take initiatives from concept to completion. If you: Can manage multiple priorities without letting details slip Thrive in a fast-paced environment and adapt quickly to changes Enjoy creating project plans and holding yourself (and others) accountable to deadlines Can rally a team around a goal and keep momentum going until it's done Find creative solutions when obstacles arise Can independently own and deliver projects with minimal oversight Value clear communication and follow-through Want to grow and take on increasing responsibility over time …then you may be the ideal candidate for our team. About the Position - Project Manager We are looking for an experienced project manager to take charge of initiatives across the company, ensuring projects are well-defined, executed efficiently, and completed on time. You will work closely with leadership, department heads, and team members to move important initiatives forward, remove roadblocks, and ensure successful outcomes. This is a full-time position (40 hours/week), working from our Alpine, Utah office. We have a beautiful office and incredible mountain views. While this is an in-office role, there is occasional flexibility to work remotely in special circumstances. Work hours are 8 am to 5 pm with a 1-hour lunch break. Key Responsibilities Plan, execute, and finalize projects according to deadlines and budgets Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders Develop detailed project plans, track progress, and adjust when necessary Coordinate internal resources and communicate with external partners/vendors Proactively identify and address potential issues or roadblocks Maintain clear communication with all stakeholders throughout the project lifecycle Ensure tasks are completed accurately, on time, and aligned with company goals Organize and lead project meetings, keeping agendas and follow-up actions clear Document project outcomes, lessons learned, and recommendations for improvement Required Experience & Skills Bachelor's degree 7+ years of proven project management experience, ideally in a fast-paced or high-growth environment Demonstrated ability to manage multiple complex projects simultaneously Strong organizational and time management skills Excellent written and verbal communication skills Proficiency in project management tools (Asana, Trello, Monday.com, or similar) Ability to work independently and take initiative Proven track record of delivering projects on time, on budget, and within scope
    $67k-104k yearly est. 1d ago
  • Project Manager

    Spark Talent Acquisition, Inc. 3.8company rating

    Senior information technology manager job in Ogden, UT

    The Project Manager will lead industrial automation projects from conception to production release. Projects will consist of launching new industrial automated production equipment for the mass production of automobile airbags. There will be a strong focus on planning, project execution, promoting teamwork and facilitating communication with cross functional teams. You will be part of a highly innovative team that turns concepts into fully functionable production lines producing lifesaving products. Key Responsibilities: • Participate in line design workshops and provide input related equipment for new production cells • Create detailed quotes for new machines / production lines • Facilitates scope of work meetings to ensure clarity of work and expectations for projects • Participates in design reviews • Makes sure machine standards and Machine Build processes are being followed • Will manage any engineering change requests • Manages projects timing and approved budget • Conducts team and safety buyoffs activities to ensure machines meet scope of work requirements • Coordinates transport and installation of new equipment at customer facility • Ensures open action items are completed • Supports customer buyoffs and ensures equipment is ready for start of production • Will be the main point of contact for overall project status • Will report project status and concerns on a regular basis to department manager and customers Education: • Bachelor's degree in technical discipline like engineering or in lieu of degree 3+ years of experience in manufacturing, industrial automation, technical field • Computer skills, Excel, Word, PowerPoint • Communication skills - Oral, written, listening and great attention to detail • Demonstrated project management skills • Leading to Lean and SolidWorks experience a plus About Spark Talent Acquisition: Spark Talent Acquisition is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that building the right team is vital to success. Listening to our clients and creating customized workforce strategies is at the core of what we do. We pride ourselves on team development as it matches our purpose as an organization to help people grow.
    $64k-98k yearly est. 4d ago
  • Wastewater Project Manager

    Insight Global

    Senior information technology manager job in Boise, ID

    Insight Global is looking for a Wastewater Project Manager for a permanent, direct-hire position that sits 100% onsite in Boise, ID. This Project Manager will be responsible for working cross functionally with internal/external stakeholders, Site Engineers, Project Schedulers, and numerous subcontractors to ensure the project is delivered on-time and meet quality standards while maintaining compliance with state/federal safety standards. The ideal candidate will have experience managing large, multi-million dollar construction projects (preferably water/wastewater). This Project Manager must have a strong understanding of complex scheduling, budgeting, and overall system management for wastewater projects. This is an excellent opportunity to join a company that is growing rapidly in the US and globally. This is a Direct Hire position that can pay up to $130,000 annually + bonus but is flexible for the right candidate. Key Responsibilities: • Deliver projects safely, on-time, on or below budget, to the contractual specification and quality. • Act as the main point of contact with the customer from Build Scope PO acceptance to Project handover attending site meetings, producing progress reports and collaborative reviews as per the contract and when required in the interests of the project and business. • Prepare, implement, maintain and update the Pre-fabrication Works Plan, the Site Construction Plan and HSE plan. • Lead, manage, organize and control all internal and external project execution manpower & resources (including prefabrication works) • Ensure site construction team members have the appropriate skill set, training & development plans, future work load and are set realistic work packages to agreed milestone targets. • Provide advice and clarification to customers, contractors, and vendors on all construction and fabrication works matters. • Develop overall coordination and cooperation of contractors in order to minimize interface problems. • Perform QA/QC inspections and attend FAT at suppliers/pre-fabricators locations whenever necessary • Work with the customer and contractors to ensure proposed construction and work methods are clearly understood and accepted and ensure agreement on environmental and safe work plans for permitting. • Manage all project site works. Assign, monitor and communicate the progress and completion status of all construction tasks, the timely issuance of PTW and all construction deliverables (risk assessment, method statements, progress reports). • Ensure that risk assessments, safety plans and permit to work applications are reviewed and approved before start of work. • Ensure fully traceable construction document tracking, submission and archiving, working closely with the Document Controller. Seek opportunities to improve the project build scope and margin through cost savings and variation order REQUIRED SKILLS AND EXPERIENCE 5+ years of experience as a Project Manager for large, complex construction projects (Water/Wastewater preferred) PMP Certification (Strongly Preferred) Knowledge of EPC project workflows (Engineering, Procurement, Construction) Bachelor's Degree in Engineering, Construction Management, or similar NICE TO HAVE SKILLS AND EXPERIENCE PMP or PSP Certifications Oracle Primavera P6 experience Proficiency in MS Project and Excel Familiarity with Micron's ID1 Project Semiconductor industry experience
    $130k yearly 2d ago
  • Project Manager - Earthwork & Utilities

    Idaho Site Works, LLC

    Senior information technology manager job in Nampa, ID

    Project Manager- Earthworks, Wet Utilities Idaho Site Works is a prime earth, wet utilities and landscape contractor with emphasis in the public works and commercial construction projects. We are seeking a team member with extensive experience in managing Civil or horizontal construction development and road projects. The ideal candidate will have completed bachelors degree in civil engineering or construction management. This candidate will be responsible for managing projects documentation and control, job cost accounting, scheduling, and construction supervision efforts. Equally important, this candidate will be familiar with estimating to understand activity budgets to develop overall job costs. Qualifications Bachelor's degree in Engineering, or construction management Cumulative GPA of 3.0 or higher. Strong experience in HCSS Heavy Job, Heavy Bid and Microsoft Office Suite and Trimble Business Center Familiarity with rules, regulations, best practices and performance standards. Amiable Personality with ability to craft constructive contract language. How You Contribute Maintaining a relentless focus on meeting and exceeding customer needs and expectations. Building effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer's expectations. Actively participating in industry, client, and community relations to enhance company image. Making presentations to proactively seek new business opportunities through relationships. Promoting our Values. Communicating our vision and purpose. Serving as a role model and promoting professional behavior. Participating in and supporting operations training programs and committing to the development of project staff and of self. Idaho Site Works is committed to providing a professional work environment free from discrimination and harassment, including discrimination and harassment based on a protected category, and an environment free from retaliation for participating in any protected activity. Idaho Site Works is committed to providing equal employment opportunities to all employees and applicants for employment. send resumes to *********************
    $61k-90k yearly est. 2d ago
  • IT Manager - Business Intelligence & Commission Systems

    Melaleuca 4.4company rating

    Senior information technology manager job in Idaho Falls, ID

    Company Profile Melaleuca is a vertically integrated, $2+ billion e-commerce company that manufactures and sells over 400 consumer products directly to customers through a membership-based shopping club. For over 40 years, we've helped millions of households around the world live healthier, more vibrant lives by offering safer, more effective alternatives to traditional consumer goods. We are a debt-free company that has never had a layoff in our history, and we continue to grow every year through innovation, integrity, and an unwavering commitment to enhancing lives. Melaleuca has been recognized by Forbes as one of America's Best Employers for multiple consecutive years and named a Most Trusted Brand by USA Today in 2025. Overview The IT Manager - Compensation Systems plays a vital leadership role in Melaleuca's global e-commerce operations. This position oversees the teams that build, maintain, and innovate the systems responsible for calculating and paying commissions to hundreds of thousands of households worldwide-systems that are essential to our partnership-based business model. You'll lead a talented group of developers, engineers, and analysts who ensure the accuracy, reliability, and scalability of one of Melaleuca's most mission-critical platforms. This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca's success. Responsibilities What You'll Do Lead and mentor a team of software developers, database engineers, and analysts supporting Melaleuca's commission and compensation systems. Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale. Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy. Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca's enterprise systems. Manage production support, incident response, and ensure stable, compliant operations of compensation platforms. Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation. Qualifications What We're Looking For Bachelor's degree in Computer Science, Information Systems, or related field. 8+ years of experience in software development, data engineering, or systems analysis. 3+ years of leadership or management experience in IT or software development. Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI). Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments. Excellent communication, leadership, and problem-solving abilities. Preferred: Experience with Python, Snowflake. Background in data warehousing, reporting, or business intelligence. Familiarity with Agile and DevOps practices. Why Melaleuca Why Melaleuca At Melaleuca, you'll find more than a job-you'll find purpose. We're innovators, builders, and problem-solvers who take pride in knowing our work makes a tangible difference in people's lives. We offer exceptional stability, a collaborative in-person work environment in Idaho Falls, Idaho, and opportunities to grow alongside talented professionals who share your drive for excellence. Join a company where integrity, innovation, and impact are part of every career-and where your leadership will help shape the systems that support hundreds of thousands of families around the world. Location Idaho Falls, ID On-site, Monday-Friday (Relocation Assistance Available)
    $101k-128k yearly est. Auto-Apply 28d ago
  • IT Services & Support Manager

    Just Ingredients

    Senior information technology manager job in Orem, UT

    Job Details 1439 N 1380 W - OREM, UT Full TimeDescription Job Title: IT Services & Support Manager Reports To: CFO Full-Time Exempt: $85,000 - $120,000 (based on experience) At Just Ingredients - a health and wellness e-commerce company - we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That's why our products are made using carefully selected, whole-food ingredients. And our people are just as real as our ingredients - authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential. Position Overview The IT Services & Support Manager is responsible for managing and optimizing all aspects of IT service delivery within the organization. This includes help desk support, cloud platform management, hardware/software procurement, system integrations, and compliance. The ideal candidate will have experience implementing NetSuite, managing transitions from Google Workspace to Microsoft 365, overseeing data integrations, and handling the procurement and lifecycle management of IT assets. Key Responsibilities IT Operations & End-User Support Lead daily operations of the IT support function, ensuring fast, friendly, and effective resolution of technical issues. Provide direct and escalated support for department-specific software and hardware issues. Install and configure software and hardware (Mac, Windows, peripherals) across departments and specific roles needing high-level technical tools. Configure and troubleshoot email accounts across Google Workspace and Microsoft 365, including issues related to access, syncing, spam, and calendar integrations. Support users with device-level email set up (desktop & Mobile), mail client configurations for Outlook and Apple, and resolve delivery or login issues promptly Administer and maintain collaboration tools such as Slack, Teams, and Zoom, ensuring proper integrations, user management, and security configurations. Support department-specific software platforms by managing user access, updates, integrations, and troubleshooting issues as they arise. Procurement & Asset Management Manage the purchasing and inventory tracking of: Laptops, desktops, and mobile devices Network and office IT equipment Software licenses and subscriptions Maintain an accurate IT asset inventory system for hardware, software, and licensing compliance. Renew and track software/service contracts, ensuring cost efficiency and license optimization. Cloud Platform Management Lead and support the organization's transition from Google Workspace to Microsoft 365, ensuring seamless user adoption and coexistence where needed. Administer and optimize both platforms during transition phases (e.g., Gmail to Outlook, Google Drive to OneDrive/SharePoint). Train and support users in productivity and collaboration tools. Data Feeds & System Integrations Oversee and maintain data feeds and integrations between business systems (e.g., NetSuite, CRM, HRIS, marketing automation tools). Partner with business units and vendors to implement or troubleshoot APIs, connectors, and middleware (e.g., Zapier, Dell Boomi). Ensure data consistency, security, and synchronization across platforms. NetSuite Implementation & Support Lead or co-manage NetSuite ERP implementation, including configuration, integration, and training. Collaborate with finance, operations and other departments to define requirements between NetSuite and key systems (e.g. CRM, HRIS-Paycom, inventory management, e-commerce). Manage third-party connectors and platforms to ensure reliable, secure, and real-time data flow. Monitor integration logs, sync failures, and troubleshoot data discrepancies to maintain system integrity. Develop training resources and documentation for users. Support finance, operations, and inventory teams by customizing workflows and reports in NetSuite. Security, Compliance & Governance Implement and enforce IT security best practices, including endpoint protection, access controls, and secure configurations. Ensure systems and data handling meet regulatory compliance standards (e.g., HIPAA, SOC 2, GDPR). Work closely with compliance and legal teams to support audits and risk assessments. IT Service Management Define and monitor SLAs for IT support and service delivery. Maintain thorough documentation of IT systems, SOPs, and end-user guides. Analyze ticket trends and system data to drive continuous service improvements. What We Offer A fast-paced, high-growth environment with cross-functional actions Receive wellness perks, team experiences, and discounts on top-tier supplements Hybrid work flexibility and generous PTO A mission-driven, inclusive, and growth-oriented culture Have the opportunity to make a visible difference Benefits: Competitive salary based on experience (FLSA Exempt) Medical and Dental Insurance Generous PTO Employee discounts Qualifications Requirements Education & Experience Bachelor's degree in Information Technology, Computer Science, or equivalent experience. 5-10 years in IT support/services, with at least 3 years in a leadership or management role. Demonstrated experience in: Managing NetSuite implementation and integrations Google Workspace and Microsoft 365 administration and migration IT procurement and asset lifecycle management Supporting specialized software in department-specific environments Technical Skills Strong experience with software and hardware deployment across Mac and Windows. Understanding of API-based data integrations and middleware platforms. Proficiency with IT asset management tools and ticketing systems. Familiar with endpoint management solutions (e.g., Microsoft Intune, JAMF, or similar). ITIL, Microsoft, or NetSuite certifications. (preferred) Familiarity with SOC 2 and cloud security best practices. Soft Skills Strong leadership and cross-department collaboration skills. Excellent problem-solving, prioritization, and communication abilities. Customer/Employee first mindset with an emphasis on reliability and security. Incorporating the company values of Kindness, Education, and Communication.
    $85k-120k yearly 60d+ ago
  • Senior Director IT Product - Corporate Functions

    Swire Coca-Cola

    Senior information technology manager job in Draper, UT

    What does the Senior Director IT Product, Corporate Functions do at Swire Coca-Cola? Swire Coca-Cola is looking for a strategic minded Senior Director, IT Product to support the Corporate functions as we drive our technological roadmap. This leadership position is a technology enthusiast with a customer centric mindset who is passionate about driving a company's digital transformation and value. Working in a fast paced environment, you will lead a team of direct and indirect reports, fostering a culture of excellence and accountability to resolve complex technical and business challenges. In this position you are responsible for development of the departmental technology strategies and roadmaps and overseeing the prioritization and execution of high-impact projects, ensuring alignment with the company's vision and goals. You will help both business units and IT ensure we are pursuing technology solutions that support Swire's strategic goals with high-value business outcomes. This leader will also engage with the bottler community to help leverage best practices and maintain awareness of industry trends and areas for optimization.Responsibilities: Technology Strategies and Roadmaps: Collaborate with business leaders to design and implement technology solutions that enhance operational efficiency and advance digital capabilities. Strategic Leadership: Guide the Technology Products team to deliver initiatives that support business goals, collaborate on budgeting with department heads, and find opportunities for technological advancement within Swire IT. Technology Initiative Management: Drive strategic process improvements, develop project frameworks and infrastructure, and ensure the Technology Product team is trained in key methodologies. Executive Collaboration: Partner with C-suite executives, senior leadership, and other stakeholders to drive organizational success and innovation. Work with IT functional leaders to coordinate priorities, resolve issues, mitigate risks, and ensure delivery of high-value, high-quality work. Initiative Oversight: Oversee critical initiatives related to infrastructure, security, reporting and insights, third-party software implementation and integration, and postproduction system support. Ensure rigorous accountability for project cost, quality, and schedule, maintaining high standards of performance. Financial Accountability: Manage project budgets effectively, ensuring cost control and financial accountability. Optimize resource allocation to maximize return on investment for all projects. Stakeholder Engagement: Facilitate stakeholder engagement by building strong relationships and maintaining clear communication across the organization. Ensure stakeholders are informed through regular dashboard reporting and PMO trackers, recommend improvements, and share best practices in collaboration with the Corporate Enterprise PMO. Operational Process Excellence: To support operational process excellence, the Senior Director IT Technology Solutions enforces the Software Development Life Cycle (SDLC), drives ongoing process improvements, and evaluates IT service results and user satisfaction. These efforts streamline operations, cut costs, and boost project success, reinforcing a culture of accountability and high performance. Leadership and Team Development: Leadership and Team Development focuses on building a high-performance team culture by enhancing skills, improving processes and KPIs, and ensuring team members have the support needed to excel in technology project and product management. Process Improvement: Drive strategic process improvements, develop project frameworks and infrastructure, and ensure the Technology Product team is trained in key methodologies. Requirements Bachelor's Degree (or equivalent) in Computer Science, Business, Engineering, Information Systems required Master's Degree (or equivalent) in Computer Science, Business, Engineering, Information Systems preferred 10+ years in Technology or IT experience across multiple disciplines managing IT related projects/products including large enterprise required 5+ years in people leader role leading a product, project, or program managers including leading large enterprise IT initiatives required 4+ years experience using Scrum PM methodologies either as a Scrum Master or as a Product Owner or PMBOK principles preferred 3+ years experience in food/beverage industry or CPG or other manufacturing industry preferred 5+ years product, Program Management or Portfolio Experience preferred #LI-DNI #INDEED-DNI
    $113k-192k yearly est. 7d ago
  • Director of DevOps and Blockchain Infrastructure

    Launch Legends

    Senior information technology manager job in Cheyenne, WY

    Shape the Future of Blockchain-Bringing Business On-Chain We are offering a unique opportunity to join Launch Legends as a part-time equity co-founder. Founded nearly four years ago, Launch Legends is pioneering the merging of Web3 blockchain technology with the next major wave of Web2 integration, bringing businesses on-chain with sophisticated Enterprise, DePIN, and DeFi organizations and projects. This role places you at the heart of innovation, driving the development of Autheo, our cutting-edge blockchain ecosystem, which extends beyond a Layer-1 blockchain to include decentralized compute, storage, identity, and service marketplaces. Autheo is designed for enterprise adoption, Web3 integration, and scalable decentralized solutions, enabling businesses and developers to seamlessly transition into the next generation of the digital economy. Our Projects: Autheo: ************** Launch Legends: ******************** WFO (being built on Autheo): ************************* About Autheo With nearly 100 equity cofounders working on the project, Autheo is pioneering a new era of blockchain adoption, solving the key challenges preventing businesses from integrating blockchain technology. Our infrastructure-first approach ensures seamless Web2-to-Web3 migration without requiring deep crypto expertise. Enterprise-Grade Blockchain Infrastructure - A next-gen Layer-1 blockchain providing self-securing, high-speed, and cost-efficient Web3 solutions. Developer Hub & Application Marketplace - A decentralized platform where developers build, deploy, and monetize real-world applications. Universal Web2-Web3 Integration - Seamlessly migrating businesses on-chain with microservices, SDKs, and a structured governance model. Decentralized Cloud & Compute Services - Powering secure, privacy-preserving storage, AI automation, and next-gen financial tools. DePIN (Decentralized Physical Infrastructure Networks) - Enabling real-world physical infrastructure projects on-chain, fostering decentralized network ownership, and supporting innovative resource-sharing models. Autheo is not a retail crypto project-it is an infrastructure-first blockchain designed for real adoption, allowing businesses to migrate on-chain without needing crypto expertise. Current Roadmap: Airdrop Launch: March 1, 2025 Node Sale: April 2025 Public Token Sale: May 2025 Decentralized Cloud Launch: May 2025 Decentralized ID Rollout: June 2025 Future Compensation Plans Initially, this role is compensated through successful TGE is equity with token allocations. However, our comprehensive tokenomics model includes structured token allocations for co-founders upon completion of key milestones. Following the anticipated public token sale in January, we plan to introduce salaries alongside equity and token rewards. Position: Director of Blockchain Infrastructure and DevOps We are seeking a highly experienced and knowledgeable DevOps Specialist to join our team as a co-founder. The ideal candidate will have a strong background in DevOps for blockchain systems, experience with Digital Ocean and other cloud platforms, and proficiency with GitHub. This role is crucial for the successful implementation and maintenance of our blockchain infrastructure. Responsibilities: Design, implement, and manage the infrastructure for our blockchain ecosystem Take ownership of designing, implementing, and managing the company's cloud infrastructure on AWS, GCP, and Cloudflare. Architect and optimize cloud solutions to ensure scalability, security, and efficiency on Layer 1 and Layer 2. Optimize the deployment, monitoring, and scaling of blockchain nodes and related services. Automate the deployment process using CI/CD pipelines. Ensure high availability, reliability, and security of the infrastructure. Collaborate with the development team to integrate DevOps practices and tools. Manage and optimize cloud resources on platforms Digital Ocean and other cloud platforms such as Oracle Cloud Infrastructure. Maintain and manage code repositories and workflows on GitHub. Troubleshoot and resolve infrastructure-related issues Continuously improve and document DevOps processes and best practices. Demonstrate expertise in AWS services, EC2, S3, RDS, and Lambda, Terraform, Docker, Kubernetes, etc. Implement monitoring solutions to ensure proactive identification and resolution of issues. Tooling such as Salt, Vault, Python, and Bash scripting for automation and configuration management and version control using Git to manage code repositories effectively Collaborate with cross-functional teams to understand application requirements and provide infrastructure solutions. Lead and mentor a team of DevOps professionals, fostering a culture of continuous improvement and innovation. Maintain comprehensive documentation of infrastructure configurations, processes, and best practices Stay abreast of industry trends, emerging technologies, and best practices to drive continuous improvement in the DevOps practices. Requirements: Proven experience as a DevOps Engineer, particularly in blockchain projects. Strong knowledge of cloud platforms, especially Digital Ocean, and experience with other cloud services (e.g., AWS, Oracle Cloud). Proficiency in using and managing GitHub repositories and workflows. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible). Strong scripting skills (e.g., Bash, Python). Knowledge of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI). Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities.Expert knowledge of infrastructure and DevOps with experience in AWS services, IAM policies, Terraform, Docker and Kubernete Must have significant Web3 and Blockchain Experience in decentralized systems. Proficiency in Salt, Vault, Python and Bash scripting. Proficiency in CDN Management. Knowledge of AWS Secrets Manage. Able to lead a small team of DevOps engineers, this role is mostly hands-on with a managerial component. Possess a understanding of networking principles and be adept at configuring and troubleshooting network components within the cloud environment. Preferred Qualifications: Experience with Testnet and Mainnet blockchain deployments Experience with deploying Nodes and Setting up Validators Experience with Digital Ocean and GitHub. Understanding of blockchain technologies and protocols. Previous startup experience and a passion for innovation. 🌐 🚀 WHY JOIN LAUNCH LEGENDS? Traction with Momentum: Autheo is already gaining significant traction in the blockchain space, with rapid developer adoption, platform growth, and over 75 organizations reaching out for partnership. Cross-Industry Impact: Autheo is positioned to transform not only the Web3 ecosystem-but also Web2 and the broader technology sector-by enabling real-world business adoption of decentralized infrastructure. Real Innovation, Not Hype: Unlike many blockchain ventures, Autheo is focused on substance over speculation. We are building real solutions: modular fullstack infrastructure, enterprise-grade toolkits, decentralized identity, cloud, compute, and service orchestration. Backed by Elite Talent: You'll join a team composed of professionals from top-tier universities, Fortune 500 companies, and major blockchain platforms. Our team includes multiple PhDs and senior engineers who have launched and scaled world-class technologies. Own Equity & Tokens in a Disruptive Project: This is a rare opportunity to earn both equity ownership and token allocations in a deeply technical, high-impact project designed to disrupt traditional infrastructure, finance, and digital economies. As a cofounder, your contributions help shape the product-and your stake grows with its success. If you're ready to redefine blockchain adoption, empower global business integration, and help shape the next generation of Web3 and developer ecosystems, we invite you to take the next step. 📞 Schedule a Conference Call: ******************************************* Let's build the future-together.
    $96k-145k yearly est. 60d+ ago
  • Information Technology Manager

    Health West 4.4company rating

    Senior information technology manager job in Pocatello, ID

    Job Details Administrative Office - Pocatello, ID Full TimeDescription RESPONSIBILITIES Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP). Participate in the development and implementation of goals, objectives, policies, and priorities for the department; recommend within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures. Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the CIO. Manage and coordinate the workplan for the department; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflows; review and evaluate work products, methods, and procedures. Participate in the selection, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement disciplinary and termination procedures. Plan and manage the installation of new organization-wide systems and applications; assist operating departments in planning and managing the installation of new systems and applications. Prioritize and allocate available resources; review and evaluates software, hardware, and service delivery, make recommendations for improvement, and ensures maximum effective service provision. Perform departmental and organization-wide systems analysis and recommends appropriate solutions for office automation, data processing, communications, and other electronic information systems. Implement adopted information technology plans, policies, and standards, including a sound security policy and security measures. Manage the operation and maintenance of the Health West WAN (Wide Area Network) and LAN (Local Area Network). Arrange for the acquisition of computer software and hardware. Implement ongoing org-wide office automation training and prepare user guides; provide software classes as needed, including training on MS Outlook, Excel, Word, PowerPoint, etc. Monitor work to ensure funds and staff time are used effectively and efficiently; analyze workflow, priorities, staffing levels, and makes adjustment when required. Control the computer systems budgets and expenditures. Provide high-quality internal customer service and performs technical support, installation, maintenance, and repair of computers and other information systems equipment. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information technology; research emerging products and enhancement and their applicability to the needs of Health West. Assist in the implementation of information and telecommunication systems in accordance with Health West policies and procedures, and laws pertaining to privacy and system security. Manage disaster recovery plans and procedures. Act as a liaison or project manager with contracting agencies. May perform some or all essential job functions at or for agencies that contract with Health West for Information Technology services. Perform other duties as assigned. JOB-RELATED AND ESSENTIAL QUALIFICATIONS: Knowledge of: Administrative principles and practices, including goal setting, program development, implementation and evaluation, project management, and supervision of staff, either directly or through subordinate levels of supervision. Principles and practices of budget administration. Principles and practices of employee supervision, including work planning, assignment, review, and evaluation and training of staff in work procedures. Information technology systems, database management, policies, and procedures including computer networks, mini-computers, telecommunications, copiers, and other electronic office automation systems. Operating systems such as Windows Enterprise and Server editions, DOS, Mac OS, and Unix operating systems, local and wide area communication networks. Operating principles and practices of desktop and server hardware and software related to the establishment and maintenance of internal and external networks. Principles and practices of application development methodologies and programming languages. Terminology, methods, techniques, and practices of the operation and maintenance of network and personal computer hardware and software, including word processing, spreadsheet, database, and graphics applications. Principles and practices of contract administration and evaluation. Organization and management practices as applied to the development, analysis and evaluation of information technology programs, policies, and operational needs. Occupational hazards and standard safety practices necessary in computer operations. Techniques for effectively representing Health West in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and with property owners, developers, contractors, and the public. Techniques for communicating effectively with the public, vendors, contractors, and Health West staff, in person and over the telephone. Techniques for providing a high level of customer service to the public and Health West staff, in person and over the telephone. Safe work practices. Skill in: Advising on the acquisition, design, and construction of computer systems and other related equipment. Analyzing findings, making recommendations, and preparing reports; maintaining organized and detailed records, organizing work, coordinating projects; setting priorities, objectives, policies, and procedures, meeting critical deadlines, and following up on assignments with minimum direction. Managing and monitoring complex projects, on time and within budget. Managing and coordinating the work of technical personnel. Selecting, supervising, training, and evaluating staff. Preparing clear and concise reports, correspondence, policies, procedures, and other written materials. Presenting technical information orally and in writing in a non-technical way for employees, community groups, and decision-makers. Interpreting, explaining, and ensuring compliance with Health West policies and procedures. Analyzing and presenting recommendations to Health West management on vendor products and services. Administering budgets. The ability to effectively communicate in person, over the phone, and in writing. Establishing and maintaining effective working relationships with those contacted in the course of the work. Operating, installing, maintaining, configuring, and troubleshooting a variety of highly technical computer equipment and peripherals. Operating a motor vehicle safely. Qualifications Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to graduation from an accredited four-year college or university with major coursework in computer science, Management Information Technology, or a related field, OR five (5) years of experience in the development and administration of computer systems, telecommunication systems, and local area networks, including supervisory experience.
    $100k-142k yearly est. 60d+ ago
  • St. Mary's & Clearwater Valley Health IT Director (On-site role in Orofino, ID)

    Kootenai Health 4.8company rating

    Senior information technology manager job in Orofino, ID

    The IT Director leads Information Services for two hospitals and clinics, aligning with system-wide IT goals. The role ensures dependable end-user support, manages local applications, coordinates with system teams, and seeks opportunities to consolidate and align technology services. This position is an on-site role located in Orofino, Idaho. Must be willing to relocate. Essential Job Functions: * Serve as the primary IT leader for local facilities, representing technology needs and priorities to system leadership. * Align local IT initiatives with health system goals, standards, and security policies. * Oversee day-to-day support for desktops, laptops, printers, and peripheral devices. * Ensure timely resolution of incidents and service requests, maintaining high customer satisfaction. * Provide independent support for locally managed applications (e.g., Expanse and related third-party tools). * Coordinate with system teams for enterprise applications and infrastructure services. * Partner with IT Leadership teams on projects, upgrades, and security initiatives. * Identify opportunities to consolidate systems and processes for efficiency. * Ensure adherence to HIPAA and organizational security standards. * Participate in audits, risk assessments, and disaster recovery planning. * Establishes robust financial management processes for long range planning and forecasting and * fostering quality and fiscal accountability for projections * Aligns SMCVH IT Policy and Procedure with Kootenai Health * Completes project work as assigned on time and with the highest level of quality. * Ensures that staff understands information, as evidenced by staff compliance with and participation in hospital programs, seminars, training, and related activities. * Develops budgets/policies/procedures to support the functional infrastructure * Effectively utilizes resources within established budget; notifies CEO of all variances anticipated, or occurred, to maintain department services. * Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidences by appropriate and timely processing of requisitions and invoices. * Communication with staff is effective and resolves conflicts that may hamper relations and productivity. * Uses hospital communication resources to inform internal and external audiences of departmental news, achievements, and polices. * Is recognized as a positive role model. * Minimum Qualifications: * Education: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). * Experience: * Minimum 5 years in IT leadership, preferably in healthcare. * Strong background in end-user support and application management. * Familiarity with critical access hospital operations and regulatory requirements. * * Skills: * Excellent communication and collaboration skills. * Ability to manage multiple priorities in a resource-limited environment. * * Work Environment: * St. Mary's and Clearwater Health operate 24 hours a day, every day of the year; departmental operational needs may require you to be available to work all shifts, including weekends and holidays, to meet patient needs. * St. Mary's and Clearwater Health Clinic locations have operating hours based on location and patient needs; therefore, availability to work all clinic shifts, weekends, and holidays, as appropriate for the location, will be expected and required. * Work is normally performed in a typical interior work environment. * Physical Requirements: * Must be able to lift and move up to 10 lbs. * Must be able to reach arms above or below shoulder height * Must be able to maintain a sitting position * Typical equipment used in an office job * Repetitive movements * No or very limited physical effort required. * No or very limited exposure to physical risk. * Work with equipment and manipulate equipment settings, computer keyboard, etc. * St. Mary's & Clearwater Valley Health provide exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! St. Mary's & Clearwater Valley Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. St. Mary's & Clearwater Valley Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. #KHHP25
    $122k-165k yearly est. 7d ago
  • IT Team Lead

    Clearwater Analytics Holdings Inc.

    Senior information technology manager job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: * Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. * Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: * Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. * Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: * Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. * Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: * Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. * Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: * Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. * Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: * Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. * Assist in onboarding new team members. Collaboration: * Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. * Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: * Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. * Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. * Strong understanding of IT service management principles and ITIL frameworks. * Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. * Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. * Excellent problem-solving skills and the ability to think critically under pressure. * Exceptional communication and interpersonal skills, with a focus on customer service. * Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 46d ago
  • IT Team Lead

    Clearwater Analytics

    Senior information technology manager job in Boise, ID

    We are seeking a motivated and experienced IT Helpdesk Team Lead to oversee our helpdesk team and ensure that our IT support services meet the needs of the organization. The ideal candidate will have strong technical knowledge, as well as leadership skills and a passion for delivering outstanding customer service. You will be responsible for leading a team of help desk technicians in the US region, managing support requests, and driving continual improvement in IT service delivery. Key Responsibilities: Team Leadership: Lead, mentor, and develop a team of helpdesk technicians to enhance their skills and performance. Foster a positive team environment that encourages collaboration, creativity, and excellence in service delivery. Support Management: Oversee the day-to-day operations of the IT helpdesk in the US region, ensuring timely and effective resolution of support requests. Monitor ticketing systems to track and report on the status of support requests and escalate issues as necessary. Customer Service: Ensure high levels of customer satisfaction by establishing and maintaining positive relationships with end-users. Address escalated customer complaints and issues while providing effective solutions. Performance Monitoring: Develop and track key performance indicators (KPIs) such as SLA for the helpdesk team to assess team performance and identify areas of improvement. Conduct regular performance reviews, provide constructive feedback, and support professional development initiatives. Process Improvement: Analyze helpdesk processes and workflows to identify and implement improvements for efficiency and effectiveness. Document standard operating procedures and maintain knowledge base articles for common issues and resolutions. Training and Development: Provide ongoing training and support for the helpdesk team to keep them updated on new technologies, tools, and best practices. Assist in onboarding new team members. Collaboration: Work closely with other IT teams (network, systems, security) to coordinate support efforts and escalate complex issues. Support IT projects and initiatives by providing assistance and resources as needed. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience. Minimum of 7 years of experience in IT support or helpdesk roles, with at least 3 years in a leadership position. Strong understanding of IT service management principles and ITIL frameworks. Proficiency in support tools like ticketing systems, Azure Entra, Active Directory, mobile device management, office 365 admin portal, and scripting. Experience with Atlassian tools, specifically Jira for workflow management, vendor management and Microsoft licensing. Excellent problem-solving skills and the ability to think critically under pressure. Exceptional communication and interpersonal skills, with a focus on customer service. Ability to manage multiple priorities and adapt to changing environments.
    $83k-115k yearly est. Auto-Apply 44d ago
  • Director of IT, Water Business

    Norma Group 4.2company rating

    Senior information technology manager job in Woodland Hills, UT

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Director of IT Department: IT Reports To: VP of Finance FLSA Status: Exempt Last Updated: September 16, 2025 Location: Ca or GA Summary The Global IT Director leads global IT systems, programs, and support functions across multiple regions, partnering with infrastructure and applications teams to implement enterprise-standard solutions, including ERP (Syspro, Dynamics AX and others), CAD, and PLM systems. In this role, you'll oversee a global IT support organization following ITIL practices, manage project demand and global IT budgets, and provide strategic direction on technology initiatives. You will also build strong relationships with business leaders, vendors, and service providers to ensure IT aligns with and drives organization-wide goals. Responsibilities (Essential Functions): The essential functions listed below are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all duties, responsibilities, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide global leadership for IT systems, infrastructure, and projects across all regions, ensuring alignment with business strategy and corporate standards. * Partner with global Infrastructure and Applications teams to design, implement, and optimize standardized enterprise systems and applications worldwide. * Oversee the implementation, integration, and continuous support of enterprise applications, including Dynamics AX and other ERP platforms, to drive operational excellence. * Direct the global deployment and management of engineering CAD and PLM systems, such as Windchill, supporting product development and lifecycle processes across regions. * Establish and enforce ITSM (ITIL) best practices to deliver high-quality, consistent user support through global Helpdesk and Desktop Support teams. * Lead prioritization and governance of global IT project demand, providing executive guidance on technology strategies, innovation, and digital transformation initiatives. * Build and maintain strong IT-business relationships across all regions by delivering timely updates, insights, and recommendations to senior leadership. * Develop and manage the global ICT budget, ensuring transparency, accountability, and alignment of costs across all business units. * Collaborate with internal stakeholders, external partners, vendors, and service providers worldwide to deliver effective, secure, and scalable IT solutions. * Provide visionary leadership and professional development opportunities for the global IT team, fostering a culture of innovation, service excellence, and continuous improvement. Position Requirements * 10+ years of progressive IT leadership experience within a multi-site, multinational manufacturing organization. * Bachelor's degree in computer science, Information Technology, or a related field required; advanced degree (MBA or equivalent) preferred. * Broad knowledge of global ERP solutions (Oracle, SAP, Baan, Axapta, etc.); hands-on experience with Syspro and Dynamics AX is highly desirable. * Demonstrated ability to identify, evaluate, and implement IT solutions to address complex business challenges in a manufacturing environment. * Proven experience in global project management; PMP certification or equivalent strongly preferred. * Strong communication, interpersonal, and problem-solving skills, with the ability to engage and influence stakeholders across diverse geographies and cultures. * Knowledge and practical application of ITIL (IT Service Management) principles in an international environment. * Ability to lead, collaborate, and influence at all levels of the organization, including executive leadership, while navigating complex global structures. Work Conditions * Access to manufacturing and warehouse environments including inside and outside storage space which may be noisy and dirty. * Fast-paced environment requiring cross-functional collaboration. * Ideally located home base close to NDS manufacturing or distribution site. Physical Demands: See additional document. NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! At NORMA Group, we believe that diverse perspectives drive innovation. We welcome individuals with a wide range of skills and experiences to develop solutions that make a global impact. As a proud equal opportunity employer, we are committed to fostering a workplace where everyone feels respected, empowered, and heard. Contact for this position: Jennifer Delgadillo (*****************************) Talent Acquisition Manager NDS, Inc., 851 N Harvard, Lindsay 93247 **********************
    $130k-174k yearly est. Easy Apply 12d ago
  • IT Asset Management Team Leader

    Pennant Services

    Senior information technology manager job in Eagle, ID

    Overview We are seeking a strategic and detail-oriented IT Asset Management Team Leader to lead our organization's efforts in managing the lifecycle of all IT assets-including computer hardware, mobile devices, and peripherals. This role is pivotal in driving the transformation of our asset management practices, ensuring operational efficiency, compliance, and alignment with our long-term vision. Key Responsibilities Leadership & Strategy Lead and mentor the asset management team of four, fostering a culture of accountability, ownership, and continuous improvement. Collaborate with senior leadership to define and execute the vision for a revamped asset lifecycle strategy. Develop and implement policies, procedures, and best practices for asset acquisition, deployment, maintenance, and retirement. Lifecycle Management Oversee end-to-end asset lifecycle processes: procurement, inventory tracking, deployment, support, recovery, and disposal. Ensure accurate documentation and reporting of all assets using asset management systems. Monitor asset utilization and optimize inventory levels to reduce waste and improve cost-efficiency. Technology Oversight Manage assets across all categories: desktops, laptops, mobile phones, tablets, printers, and accessories. Partner with IT and procurement teams to evaluate and select hardware and peripherals that meet organizational needs. Ensure compliance with software licensing, warranties, and vendor agreements. Process Improvement Identify gaps and inefficiencies in current asset management workflows and propose innovative solutions. Lead cross-functional initiatives to automate and streamline asset tracking and reporting. Implement KPIs and metrics to measure performance and drive accountability. Compliance & Risk Management Ensure adherence to internal policies, industry standards, and regulatory requirements. Manage audits and risk assessments related to asset management and data security. Qualifications Bachelor's degree in Information Technology, Business Administration, or related field. 5+ years of experience in IT asset management, with at least 2 years in a leadership role. Strong understanding of asset lifecycle principles and IT infrastructure. Experience with asset management tools (e.g., ServiceNow, JAMF, SCCM). Excellent communication, analytical, and project management skills. Preferred Skills ITIL or similar certification. Experience leading digital transformation or process reengineering initiatives. Familiarity with mobile device management (MDM) platforms. Please note this job description has been designed to indicate the general nature, working conditions and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, working conditions and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Fully onsite, Eagle, ID Type: Full-Time | Leadership Role What sets us apart: Opportunity for stock ownership Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being Full benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 #onsite The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.
    $84k-115k yearly est. Auto-Apply 30d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Senior information technology manager job in Bountiful, UT

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $64k-85k yearly est. 60d+ ago
  • SAP Finance Manager, Application Development and Maintenance

    Cardinal Health 4.4company rating

    Senior information technology manager job in Boise, ID

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Responsibilities_** + Execution and management of the SAP Finance functionality that supports the enterprise + Responsible for IT Controls, SOX compliance, and Audit findings in finance functional areas + Overall solution ownership of incidents, defects, enhancements, and new build for SAP Finance + Planning, monitoring, organizing, and delivering projects. + Attract, retain, and develop talent. + Maintain relationships with all key stakeholders. + Provide leadership and direction to the teams during problem solving and crisis management. + Collaborating with other process tower leaders (OTC, PTP, SCE, RTR, R&I, and non-SAP systems) to ensure a cohesive solution **_Qualifications_** + 8-12 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 10+ years' experience in SAP Finance Build/Run, preferred + Full-Cycle SAP Finance implementation experience + SAP Finance Solution discovery, options analysis and build guidance. + Strong collaboration and leadership skills + Strong business acumen in finance and accounting + Superior knowledge of processes and technology with deep hands-on knowledge in all the areas of the SAP Finance domain + Prior work experience in SAP Billing and Revenue Innovation Management (BRIM) is a plus + Excellent organizational skills **_What is expected of you and others at this level_** + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus from various parties involved **Anticipated salary range:** $123,400 - $193,930 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/01/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $123.4k-193.9k yearly 12d ago

Learn more about senior information technology manager jobs

How much does a senior information technology manager earn in Pocatello, ID?

The average senior information technology manager in Pocatello, ID earns between $102,000 and $190,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.

Average senior information technology manager salary in Pocatello, ID

$139,000

What are the biggest employers of Senior Information Technology Managers in Pocatello, ID?

The biggest employers of Senior Information Technology Managers in Pocatello, ID are:
  1. CDM Smith
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