Senior information technology manager jobs in Royal Palm Beach, FL - 306 jobs

Project Manager Job Description: The Senior Project Manager will have a strong track record of completing projects specifically within the multifamily sector, ensuring their successful delivery within schedule and budget along with the ability to manage vendors, subcontractors, and field staff throughout the project. What's on Offer: Competitive base salary Vehicle and cell phone allowances Bonus program Comprehensive health benefits and 401k PTO About the Company: GC with long standing history within the Fort Lauderdale area Specialized in Multifamily Projects Project Manager Responsibilities: Responsible for ensuring that the project is completed on-time, within budget, and constructed with superior quality and safety Reviews project proposals, drawings, and plans to determine timeframe, funding limitations, procedures for accomplishing project, staffing requirements and allotment of available resources to various phases of project Develops and maintains relationships with clients, subcontractors and related vendors. Completes materials “take-offs”, establishes cost estimates, develops and tracks material procurement schedule Confers with project staff to outline work plans, assign duties, responsibilities and scope of authority; coordinates activities with project staff to ensure project progress within prescribed budget and provides technical advice to resolve problems Organize, plan, and manage multiple activities to accomplish desired results Act in a manner of integrity that shows support for the company, its values, and other associates while maintaining a constant focus on meeting/exceeding customer requirements and expectations Oversee project financials Requirements: Bachelor's Degree in Construction Management or Business preferred 5+ years' experience as a Project Manager within Multifamily Construction Proven record of success on large and/or complex projects Proficient with relevant construction technology; Procore experience a plus Salary : $155,000.00 - $205,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally. GMNS is looking for an experienced Sr. Manager- Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies. This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes-including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management. The Senior Manager-Financial Crimes will: * Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk * Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams * Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards * Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners * Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS Key Responsibilities: * Develop and maintain financial crimes risk assessments and controls aligned with enterprise policy and regulatory expectations. * Partner with business leadership to embed financial crime risk management into day-to-day operations, new product development, and client onboarding. * Lead or support investigations of suspicious activity, coordinating with AML and fraud investigation teams. * Monitor and report on financial crimes risk indicators, emerging threats, and control effectiveness to business and risk leadership. * Escalate and remediate control issues or potential violations in partnership with compliance, legal, and audit functions. * Support internal and regulatory exams, audits, and inquiries related to financial crimes. * Coordinate financial crimes training and awareness programs for front-line staff. * Maintain detailed documentation and records to demonstrate compliance with regulatory and internal standards. Minimum Qualifications: * 5+ years of experience in AML, financial crimes compliance, fraud risk, or business risk roles within a financial institution. * Strong understanding of BSA/AML, OFAC, and anti-bribery and corruption regulations. * Proven ability to assess risk, implement controls, and collaborate across functions. Preferred Qualifications: * Bachelor's degree in finance, criminal justice, business administration, or a related field. * CAMS, CFE, or similar professional certification. * Experience working in a first line of defense or business control function. * Familiarity with customer risk rating, transaction monitoring, and suspicious activity reporting processes. Skills & Competencies: * Strong analytical and problem-solving skills. * Excellent written and verbal communication abilities. * Sound judgment and decision-making under pressure. * Ability to influence and educate business partners on risk concepts. * Skilled in project management and working in a matrixed organization. Guardian Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

ANF is seeking a Senior Project Manager to join the company for an upcoming project starting in early 2026. This role is responsible for the daily management, supervision, coordination, and successful completion of construction project(s) to meet time and cost objectives with respect to contracting, scheduling, estimating, bidding and contract administration functions. We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. Why Join Us? At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive. As the Senior Project Manager, you will play a pivotal role in shaping the future of our company and ensuring that our projects meet the highest standards of quality and excellence. Company Benefits: Comprehensive health, dental, and vision insurance 401(k) retirement plan with company match Paid time off and holidays Opportunities for professional development and growth Responsibilities include: Develop bidding strategies and contract compliance. Review all project subcontracts and purchase orders for project completion. Participate in Design Development providing the necessary liaison, when required, between the preconstruction department and the owner. Establish project objectives, policies, procedures and performance standards within boundaries of corporate policy. Plan, organize, and staff key field office or management positions, in conjunction with Project Executive or Chief Operations Officer. Monitor/control construction through administrative direction of on-site Superintendent to ensure project is built on schedule and within budget. Coordinate the preparation of the schedule and long term planning. Manage financial aspects of contracts to protect client and company interests: review and approve budgets, cost reports, owner's reports, fee payment, rental equipment, income, expenses, etc. Perform the final review of internal items such as Cost Analysis Worksheets, Monthly Billing to Owner, Master Cost Breakdown, General Conditions Estimate, Labor Cost Report, and Monthly Variance Reports. Identify new work opportunities and inform Business Development and Marketing of potential projects with current clients. Actively leads internal team(s) that focus on continuous improvement of the business. Promote the growth and development of client, subcontractor and vendor relationships. Develop, maintain, and enforce a project site logistics plan and temporary facilities plan. Develop, review, approve, and implement project budgets, schedules, and contract bid documents. Conduct or assist Director of Preconstruction with buy-out meeting and prepare subcontracts. Coordinate and provide direction for the budget estimating, purchasing, engineering, accounting cost, and construction functions as they relate to the completion of the project. Negotiate, prepare, issue and execute change orders (proposals) to owners, design team, subcontractors and others, and prepare revisions to original budget as a result of changes and revisions to work. Prepare and issue monthly owner progress reports, monthly pay applications, schedules, and cost reports in coordination with the Lead Superintendent. Qualifications Education: Four (4) year degree in an accredited construction related curriculum (BSCE, BSCM, BSAE, etc.) preferred. Equivalent work experience will be considered in lieu of a degree. Experience: At least five (5) to eight (8) years' experience as a Project Manager or at least fifteen (15) years of construction-related experience, experience with a General Contractor preferred Experience leading teams Demonstrated mastery in the skills of project management. Demonstrated mastery in these areas: estimating, scheduling, budgeting/cost control, field supervision, financial reporting, client relationship, interpersonal skills, computer skills, safety/insurance, ability to communicate effectively, both written and oral. Demonstrated success in managing or potential to manage large, single construction projects/phases and multiple team members. Must have strong communication, organization, and leadership skills. Demonstrated ability to train others and monitor their work for quality and completeness. Key Attributes: Comfortable being a leader within the Company, willing to assert yourself when necessary. Accountability. Attention to detail. Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status. **Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.

Our client are looking for a Senior Project Manager who has experience in ground up / new multi-family luxury high-rise construction. Our client have been voted a top Workplace since 2009. Their mission is to achieve excellence by completing safe and successful projects that serve the community with distinction. They have enjoyed tremendous success and growth, operating in diverse commercial, multi-family, hospitality, institutional, healthcare and senior living markets. Position Responsibilities Deliver profitable construction projects ranging from $15 million to $50 million or more preferred Coordinate with the Assistant Project Manager to set-up Contracts/P.O.'s, required testing/inspections, submittals/samples, subcontractor/supplier lists, project schedule Coordinate with the Estimator on the project budget, project scope, potential problems such as critical items and/or special hazards Execute owner contract as may be required Execute and track critical path submittals Set times for the weekly site meetings and monthly progress meetings Overall project review throughout the project on budgets and schedule Verify all testing/inspections have been completed and meet specifications Prepare project meeting agenda and meeting minutes Work with the AP/AR Manager to process owner and subcontractor billings, approve codes and their amounts, and release subcontractors after owner payment Final punch and close-out preparation for final billings, O & M Manuals, punch out completion, substantial completion signed, final inspection, occupancy certificates with the City and/or State Minimum Qualifications A degree in Construction Management or Construction/Civil Engineering/Architecture strongly preferred Five or more years of experience in ground up commercial construction Experience with technology: ProCore, Timberline, SmartSheets, BlueBeam A safety first mindset The ideal candidate has the ability to solve problems with limited direction Employee Benefits Include Affordable Medical, Dental and Vision Insurance Generous PTO and Holidays Friday morning breakfast, monthly company cookouts, $150 per year for SWAG Short and Long-Term Disability Employer paid and voluntary life insurance 401k Traditional & 401k Roth Match HSA, HRA and FSA options Employee Referral Program and Wellness Program Relocation Assistance & Per Diem Employee Assistance Program (EAP) Education Reimbursement

The Manager of Revenue Integrity is responsible for overseeing the daily operations, performance, configuration, and development of assigned applications to ensure alignment with departmental goals and objectives. This role manages a team of Revenue Integrity Analysts who provide technical expertise to support charge capture processes, system functionality, and compliance requirements. The Manager also designs, implements, and tests controls to optimize revenue capture, enhance net revenue, and ensure regulatory compliance across people, processes, and technology. Responsibilities: Manages the planning of application development and deployment; educates and promotes adherence to the organization's software compliance standards within the team. Strategic focus: based on regulatory and industry updates, MHS strategic initiatives, end-user feedback, and other information, identifies and achieves opportunities to improve charge capture efficiency and accuracy, eliminate missed charges, eliminate billing rework, and improve MHS net revenue. Keeps current, timely reads, and analyzes Medicare, Medicaid, and other technical guidance to determine how they affect Memorial Healthcare System (MHS) capture. Develops, recommends, and implements plans to comply with regulatory updates as approved by the Director of Revenue Integrity and in collaboration with responsible MHS leaders. Develops annual CDM CPT/HCPCS updates and implements as approved by the Director of Revenue Integrity. Includes working with operational departments to identify applicable new or revised codes. Oversees the maintenance of CDM-driven CPT/HCPCS coding requirements. Develops annual CDM Fee Schedule updates and implements as approved by the Director of Revenue Integrity. Updates Price Transparency Standard Charges file in accordance with regulatory requirements. Manages and monitors staffing activities including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives. Periodically tests samples of departmental charges to evaluate whether staff members are performing correctly, and controls are operating as designed. Works with RCM and departmental staff to provide as-needed retraining as well as regular periodic updates for all charge capture staff. Monitors and provides training, support and troubleshooting to both application teams and end-users to facilitate proper usage and continuous learning. Manages applications projects including workflow analysis, end-user validation, acceptance, go‑live, and maintenance using standard project management methodology. Sets project deadlines and deliverables for specific modules and analysis. Manages the debugging and enhancements processes including the design and upgrades to existing systems in order to ensure up‑to‑date and reliable functionality. Utilizes subject matter expert skills to assist MHS leaders with analyses of billing, coding, and documentation requirements for payer coverage and payment of services affecting their service lines and initiatives. Designs and evaluates the tools and processes used to capture charges in each MHS department. Updates the design of tools to empower departmental staff to accurately post charges efficiently, without rework. Designs and implements controls to empower departmental leaders to ensure staff have captured charges accurately and timely. Ensures Epic charge-related work queues are timely and correctly cleared. Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization. Education and Certification Requirements: Associates (Required) Epic Charge Router Certification (EPIC CHG ROUTER) - EPIC Certification (EPIC), Epic Resolute Billing Certification (EPIC BILLING) - EPIC Certification (EPIC) Required Work Experience: Minimum of five (5) years' Epic charge master (preferred) and/or billing experience. Able to build charge records (EAP) and controls (charge router, charge handler, and revenue guardian). Minimum of three (3) years' experience of supervising/managing a team. Other Information: Additional Education Info: Associate's degree required; Bachelor's preferred Certification Requirements: Epic Resolute Billing Certification Epic Charge Router Certification Candidate must have or be pursuing a coding credential (AHIMA or AAPC) which must be obtained within a year of taking the position.

WHO WE ARE At Polaris Pharmacy Services, we're more than a pharmacy - we're a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we're raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support. Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job - we provide competitive pay, robust benefits, and genuine opportunities for career advancement. If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us. Job Summary: As an IT Director, you will be responsible for overseeing the company's entire IT infrastructure, managing a team of IT professionals, and ensuring the effective and efficient operation of all IT systems and services. The ideal candidate will have a strong background in IT management, exceptional leadership skills, and a proven track record of successfully implementing IT strategies aligned with business objectives. Supervisory Responsibilities: This position oversees IT roles Duties/Responsibilities: Team Leadership & Management Supervise and mentor a team of 6 server and desktop engineers and a considerable number of vendor team members. Foster a culture of accountability, continuous improvement, and customer service excellence. Conduct regular performance reviews and provide coaching and development opportunities. Develop and execute IT strategies and initiatives that align with the organization's goals and objectives. Establish and enforce IT policies, procedures, and standards to ensure compliance with relevant regulations and best practices. Vendor & Service Management Manage a $2M/year Managed Service Arrangement (MSA), ensuring vendor performance aligns with contractual obligations and service level agreements (SLAs). Serve as the primary liaison between internal stakeholders and several external service providers. Develop and monitor IT budgets, controlling costs and optimizing resource allocation. Operational Excellence Establish and manage key performance metrics including: Mean Time to Repair (MTTR) Available System Time Help Desk Ticket Closure within SLA Ticket reduction Drive root cause analysis (RCA) for recurring incidents and implement corrective actions. Develop methods and solutions to provide 24x7x365 availability to pharmacies. Maintain and enhance the IT service catalog to ensure clarity and alignment with business needs. Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, databases, and applications. Infrastructure Enhancements and Optimization Oversee an Azure environment running Commercial Off The Shelf (COTS), semi-custom, and fully bespoke applications. Migrate on premise servers to cloud. Advise on multi-site, multi-zone, and localized architectures to provide continuous availability. Network design and optimization activities. Telephony and call routing management leadership and guidance for supporting team members. Incident & Problem Management Oversee incident response and escalation processes to ensure timely resolution. Lead post-incident reviews and ensure documentation of lessons learned. Process Improvement Optimize Azure Cloud utilization and expense. Identify and implement process improvements to enhance system uptime and user satisfaction. Collaborate with cross-functional teams to align IT support with business objectives. Implement advanced monitoring / telemetry tools. Evaluate and recommend new technologies, tools, and systems to improve the efficiency and effectiveness of IT operations. Qualifications Required Skills/Abilities: Actively engaged with a bias for action. Vendor and Managed Services Partner (MSP) management. Incident management coordination through resolution. Strong knowledge of IT infrastructure, systems, and security principles. Demonstrated ability to develop and execute strategic IT plans that align with business objectives. Excellent leadership and people management skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement. Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization. Proven track record of successfully managing large-scale IT projects and delivering results on time and within budget. Knowledge of relevant regulatory requirements and best practices in IT governance and compliance. Up to 25% travel required. Preferred Skills/Abilities: SQL monitoring and basic query writing Advanced Monitoring Tools (e.g. Dynatrace, Data Dog, Application Dynamics) Pharmacy system support (e.g. Softwriters Frameworks, Red Sail PioneerRx) Batch scripting writing skills Networking and SD-WAN management Telephony and IP Phone Systems configuration knowledge QUALIFICATIONS/COMPETENCIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree is a plus. Proven experience in a senior IT leadership role, with a minimum of 10 years of relevant experience. Process Improvement Certification (e.g. 6 Sigma) preferred Support Framework Certification (e.g. ITIL, ISO9000) preferred

TheProject/Program Managerwill oversee complex projects and programs that span multiple departments within Advanced Rx, and may include collaboration with external vendors, suppliers, and customers. This individual will be responsible for the overall project lifecycle from planning and execution to delivery and reporting. The Project/Program Manager will create and maintain comprehensive project plans, coordinate activities across all involved teams, and ensure alignment with organizational goals. Regular updates and progress reports will be presented to the Leadership Team. Key Responsibilities Develop, implement, and manage detailed project and program plans, timelines, and deliverables. Coordinate the successful launch of new accounts and major company initiatives. Lead cross-functional project teams, ensuring clear communication and alignment across all departments. Monitor and report on project progress, identifying and resolving issues or delays proactively. Facilitate regular project meetings and provide weekly updates to the Leadership Team. Ensure adherence to timelines, scope, and quality standards for all assigned projects. Manage relationships with internal stakeholders and external partners, including vendors, suppliers, and customers. Support data collection and analysis for strategic projects and potential investor initiatives. Examples of Projects/Programs Managed: Vertex Program LMN Implementation for Dispensing & Pharmacy Workers Compensation Pharmacy Transitions, including new Work Comp pharmacy build-out support New Product and Program Launches Terrain Product Utilization Initiatives DoctorPatient Avatar Program Repack Rebate Program Potential Investor Data Gathering and Management Key Qualifications Bachelors degree in business administration, Project Management, or related field (Masters degree or PMP certification preferred). Minimum of 5 years of progressive project management experience, preferably in healthcare, pharmacy, or a related industry. Proven ability to manage multiple, cross-functional projects simultaneously. Strong organizational and time-management skills with a results-driven mindset. Excellent written and verbal communication skills, with the ability to present clearly to executives and diverse teams. Demonstrated ability to create and manage comprehensive project plans and tracking systems. Strong negotiation, collaboration, and interpersonal skills. Ability to quickly learn and understand complex project scopes. Compensation and Benefits Base Salary:$80,000 - $95,000/yr. Bonus Potential:Up to 10% Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Education: Bachelor's (Preferred) Experience: Project management: 4 years (Preferred) Ability to Commute: Sunrise, FL 33323 (Preferred) Work Location: Hybrid remote in Sunrise, FL 33323

NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform. Position Summary Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms. This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills. Key Responsibilities Systems Administration & Security Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management Administer CCaaS accounts, including Nobelbiz and 8x8 Maintain security posture and assist with SOC 2 and HIPAA compliance efforts Endpoint Management Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari Troubleshoot hardware and software issues for remote team members Service Desk & Support Manage Jira Service Desk, including workflow configuration, automation, and SLA management Provide technical support for internal systems and the NexGen Virtual Workplace platform Support third-party integrations and web applications, including audio/video and browser-related issues. Collaborate closely with operations and customer support teams on issue resolution Participate in a rotating on-call schedule for after-hours support Platform Support Work within agile framework (Scrum/Kanban) for project delivery and issue tracking Document processes, configurations, and troubleshooting procedures Document solutions and maintain knowledge base articles. Continuously improve automated support responses and results accuracy Help build dashboards for systems monitoring Qualifications 5+ years of experience in IT administration or systems engineering Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams) Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD) Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration Proficiency with Jira Service Desk administration and workflow management Strong experience configuring Windows and mac OS devices for enterprise use Solid understanding of agile methodologies (Scrum, Kanban) Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills for technical and non-technical audiences Self-directed work style with ability to manage priorities in a fast-paced startup environment Bachelor's degree in information technology, Computer Science, or a related field. Preferred Experience supporting AWS-based SaaS platforms Familiarity with SOC 2 and/or HIPAA compliance requirements Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.) Background in identity management and SSO implementations Prior startup or small team experience Work Environment Hybrid position Must be physically located in the South Florida region Participation in a rotating on-call schedule is required Collaborative work with operations, customer support, and engineering teams Who You Are A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance. Compensation & Benefits Salary commensurate with experience. Benefits package details provided during the interview process. Equal Opportunity Employer

We are seeking a highly skilled and experienced Senior Director of Infrastructure & Cloud Operations to lead the design, implementation, and management of our Cloud/SaaS platform and operations. You will be responsible for the strategies and operational plans to ensure the availability, scalability, performance, and security of our Cloud platform. You will report to the CTO/SVP of IT and work closely with cross-functional teams, including product management, engineering, information technology, customer success, and security to drive innovation and efficiency in our SaaS operations. You will have responsibility for release management, cloud provisioning and FinOps, monitoring and observability, site reliability engineering (practices and processes) to create highly reliable and scalable solutions and code red (outage escalation processes), etc. This role requires a strong technical background in SaaS/Cloud computing, excellent leadership skills, and a proven track record of successfully managing large-scale SaaS/Cloud Environments. Responsibilities: Manage the design and implementation of the environment and processes for SaaS/cloud operations and monitoring systems. Lead and manage a team of engineers responsible for designing, implementing, and supporting our private and public Cloud platforms. Oversee the deployment, monitoring, and maintenance of product releases ensuring high availability, scalability, and performance. Ownership of reporting on platform performance/availability (SLAs) Collaborate with cross-functional teams to implement best practices, standards, and policies related to SaaS/Cloud infrastructure architecture and operations. Drive continuous improvement efforts to optimize performance, reliability, cost-efficiency, and security. Identify potential points of failure and effectively implement processes that support the rapid growth and improve the overall delivery of current products as well as acquired products. Provide technical guidance and mentorship to team members, fostering their professional growth and development. Establish and maintain effective communication channels with stakeholders, providing regular updates on infrastructure projects and initiatives. Develop and manage the infrastructure budget, ensuring cost-effective allocation of resources. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. 10+ years' experience working as a Director or Senior Director with demonstrated success in operating mission critical software services in a SaaS/Cloud environment such as Amazon Web Services, Google Cloud Platform, Microsoft Azure, or other enterprise SaaS/cloud platforms. 5+ years of firsthand experience in 24x7x365 SaaS/Cloud Operations. 5+ years of experience managing data center operations. Hands-on platform engineering and/or SRE experience Demonstrated experience in designing and implementing highly available, scalable, and secure Cloud infrastructure solutions. Proficient in infrastructure automation (IaC) tools such as AWS CloudFormation, Ansible, or Chef. In-depth understanding of DevOps principles and practices, including CI/CD pipelines, containerization. Experience with infrastructure monitoring, logging, and analytics tools (e.g., DataDog, NewRelic, LogicMonitor). Experience setting up and maintaining an on-call system (PagerDuty, OpsGenie) Experience in setting up / running Terraform or similar automation tools. Experience in engaging, negotiating cloud discount agreements and managing overall relationships with cloud providers. Experience in working with Engineers across multiple countries / time zones. Experience in setting up and running SRE teams. Hands on experience with code Has the ability to own budgets / costs and strong urge / desire to beat them. Solid understanding of cybersecurity principles and best practices related to Cloud infrastructure. Strong leadership and managerial skills, with the ability to effectively lead and motivate a diverse team across different time zones. Excellent communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization. Work Schedule: Monday through Friday, accommodating a work schedule that involves managing teams across multiple countries and time zones. EEO Statement: Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn's employees to perform their job duties may result in discipline up to and including discharge. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office Hybrid with Travel Expectation of 25% - EST and CST Time Zones Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 - 5th Fastest-Growing Private Company in America. Financial Times - #1 on "The Americas' Fastest Growing Companies". EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment. Key Responsibilities Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively. Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint. Measure and report on policy adoption and compliance to drive accountability. Collaborate with subject matter experts to develop standard work for core operational processes. Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families. Maintain a living repository of standard work, job aids, and supporting documentation. Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems. Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts. Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content. Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage. Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability. Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas. Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness. Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts Requirements Qualifications 5+ years in project management, operations management, or change management. Experience in healthcare, behavioral health, or multi-site service industries strongly preferred. Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders. Excellent communication skills in public speaking, facilitation, and written communication. Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel. Demonstrated expertise in change management and operational execution best practices. Strong analytical and problem-solving skills, with ability to turn data into actionable insights. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Job Description Director of Operational Infrastructure - ABA Centers of America (Corporate HQ) Downtown Fort Lauderdale, FL HQ - In-Office Hybrid with Travel Expectation of 25% - EST and CST Time Zones Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 - 5th Fastest-Growing Private Company in America. Financial Times - #1 on "The Americas' Fastest Growing Companies". EY Entrepreneur Of The Year U.S. Overall. South Florida Business Journal's Top 100 Companies. Florida Trend Magazine's 500 Most Influential Business Leaders. Inc. Best in Business, Health Services. About the Role The Director of Operational Infrastructure is a senior leadership role responsible for developing and overseeing the systems and structures necessary to scale reliable operations nationally. Reporting to the Vice President of Operations Process Improvement, this position provides leadership in policy governance, process standardization, change management, and continuous improvement, with a focus on operational excellence and enhancing the experience of teammates and families. The role requires a highly organized, relationship-focused leader with the ability to build scalable systems, align stakeholders, and drive execution within a complex and rapidly growing healthcare environment. Key Responsibilities Partner with the VP of Operations Process Improvement to co-facilitate the Process Governance Committee, proactively identifying policy needs, coordinating drafting/revisions with stakeholders, and ensuring policies are approved and deployed effectively. Maintain the infrastructure for consistent policy management, ensuring changes are transparent, accessible, and adhered to across the national footprint. Measure and report on policy adoption and compliance to drive accountability. Collaborate with subject matter experts to develop standard work for core operational processes. Apply human-centered design principles to create processes that are efficient, intuitive, and empathetic for teammates and families. Maintain a living repository of standard work, job aids, and supporting documentation. Partner with the cross-functional Change Management Team to conduct impact assessments for new strategies, policies, and initiatives, identifying implications for people, processes, and systems. Co-facilitate daily Change Management Huddles with cross-functional partners alongside the VP of Operations Process Improvement to align deployment efforts. Manage communication efforts by presenting at leadership forums, drafting written updates, and curating intranet content. Track adoption and effectiveness of changes, ensuring success is measured not only by deployment but also by sustained usage. Support the VP of Operations Process Improvement in executing high-priority operational initiatives by coordinating stakeholders, maintaining milestones, and driving accountability. Manage the Opportunities for Improvement (OFI) process to encourage field teammates to surface issues and ideas. Translate feedback into actionable improvements and close the loop with frontline teams to demonstrate responsiveness. Partner with the VP of Operations Process Improvement and the National Clinical & Field Operations team to monitor key operational metrics and use data to prioritize and refine improvement efforts Requirements Qualifications 5+ years in project management, operations management, or change management. Experience in healthcare, behavioral health, or multi-site service industries strongly preferred. Strong interpersonal and relationship-building skills with proven ability to influence executives and frontline leaders. Excellent communication skills in public speaking, facilitation, and written communication. Proficiency in Microsoft Suite, especially Teams, Planner, PowerPoint, and Excel. Demonstrated expertise in change management and operational execution best practices. Strong analytical and problem-solving skills, with ability to turn data into actionable insights. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America participates in the U.S. Department of Homeland Security E-Verify program.

Director of IT - Financial Applications... My client in the healthcare industry is seeking a strategic and hands-on Director of IT - Financial Applications to lead, optimize, and support the organization's financial and revenue cycle applications, with a strong focus on Epic systems. This leader will serve as the primary liaison between IT and patient accounting/business office operations, ensuring financial systems align with hospital goals, compliance standards, and performance expectations. Key Responsibilities: Provide strategic leadership and oversight of all financial application systems, with a focus on Epic Resolute Hospital Billing (HB) or Professional Billing (PB). Partner closely with Patient Financial Services, Revenue Cycle, Compliance, and Clinical leaders to understand needs and translate them into scalable IT solutions. Lead and manage a team of analysts, developers, and project managers supporting financial systems and applications. Oversee Epic system configuration, maintenance, upgrades, and optimization, ensuring alignment with operational workflows and compliance requirements. Serve as a subject matter expert in Epic Resolute Billing, ROI, Deficiency Tracking, CDM, Identity, and Research Billing as needed. Ensure data integrity, system performance, reporting accuracy, and compliance with HIPAA, CMS, and other applicable regulations. Manage vendor relationships, contracts, and system integration initiatives involving Epic and third-party financial platforms (e.g., Cerner, McKesson STAR). Provide governance and leadership on IT projects, budgets, staff development, and system enhancements. Required Qualifications: Bachelor's degree in Information Systems, Healthcare Administration, or a related field (Master's preferred). Epic certification in Resolute HB or PB (additional certs such as ROI, Identity, Deficiency Tracking, or CDM a plus). 7+ years of IT experience in a hospital or healthcare system, with 3+ years in a leadership or director-level role. Proven experience supporting hospital patient accounting and billing departments. Hands-on knowledge of systems such as Epic, McKesson STAR, and Cerner. Strong understanding of revenue cycle workflows, billing compliance, and reimbursement policies. Excellent leadership, communication, and vendor management skills. Preferred Qualifications: Experience leading cross-functional EHR implementations or Epic optimization projects. Familiarity with financial reporting, research billing, and integration between clinical and financial systems. Demonstrated ability to influence without authority across clinical and financial teams. Laurie Roth President/Sr. Consultant DSN-IT ************ ************* ************** ****************************************************

IT Infrastructure Manager (Windows) Employment Type: Full-time Seniority Level: Senior Environment: Mid-sized, fast-paced organization We are seeking an experienced and hands-on IT Infrastructure Manager (Windows) to lead and manage the administration of our Windows-based IT systems and messaging platforms. This role is vital to the successful operation, security, and scalability of our enterprise environment, which includes Active Directory, Exchange Server, Office 365, and Azure AD. The ideal candidate is a self-driven, senior professional who thrives in a hands-on role and has extensive experience in managing Windows Server environments, Exchange systems, and other core Microsoft technologies. This position will require a deep understanding of Windows Server (2016/2019/2022), Exchange (on-prem and hybrid), and Microsoft 365 services, as well as a proactive approach to system optimization, troubleshooting, and security compliance. Key Responsibilities: Windows Systems Administration: Manage and maintain Windows Server (2016/2019/2022) infrastructure, including Active Directory, Group Policy, DNS, DHCP, file/print services, and network shares. Monitor system performance, availability, and capacity to ensure a stable and secure operating environment. Implement and enforce security measures (e.g., patch management, vulnerability remediation, security policies) to maintain system integrity and compliance with organizational standards. Administer virtualization environments using VMware or Hyper-V, ensuring optimal resource allocation and system performance. Messaging & Exchange Administration: Oversee and support Exchange Server environments (2016/2019) and hybrid Exchange Online setups, managing mail flow, connectors, retention policies, transport rules, and public folders. Troubleshoot mail delivery and handle anti-spam/anti-malware configurations to ensure secure and reliable communications. Execute migrations and upgrades, such as moving from Exchange to Exchange Online or migrating mailbox data between environments. Microsoft 365 / Office 365 Administration: Manage Microsoft 365 tenant services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory. Administer M365 security tools such as DLP, M365 Defender, Conditional Access, and MFA, to ensure user and data security. Manage user provisioning, license assignments, and access controls via Azure AD/Entra, ensuring proper permissions and compliance. Utilize PowerShell scripting to automate administration tasks, streamline reporting, and improve operational efficiency. Leadership & Collaboration: Provide leadership and technical direction to a small team of IT professionals, ensuring they are aligned with organizational goals and standards. Collaborate with other IT teams to support cross-functional projects and ensure smooth system integrations and operations. Mentor junior administrators and foster a culture of continuous learning and improvement within the IT department. Qualifications: Required: 8+ years of hands-on experience in a Windows systems administration role, with a strong background in Windows Server, Active Directory, Exchange, and Office 365. Proven expertise in managing hybrid environments, including on-prem and cloud solutions (Exchange Server, M365, Azure AD). Advanced knowledge of Windows Server (2016/2019/2022) and related technologies, with a focus on security, performance tuning, and troubleshooting. Strong PowerShell scripting skills for automating administrative tasks and system management. Solid understanding of networking principles and security best practices for enterprise IT infrastructure. Ability to manage complex IT environments and handle critical incidents or system outages effectively. Preferred: Bachelors degree in Information Technology, Computer Science, or a related field. Microsoft certifications such as: Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Experience with VMware or Hyper-V virtualization platforms. About Us: At Four Squared Solutions, we provide innovative IT staffing, managed solutions, and consulting services that empower organizations to thrive. Headquartered in South Florida, we help our clients build dynamic IT teams and deliver exceptional technology solutions. We believe in connecting great people with great opportunities, fostering success both for individuals and businesses. Equal Opportunity Employer (EOE): Four Squared Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable laws. We comply with all employment eligibility verification requirements.

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are a journey of continuous growth - now looking for our next star - a passionate Director of Technical Service & Training. This position reports to the GM of Dometic Pompano and will work in Pompano Beach, FL. As Director of Technical Service & Training of the Pompano Beach, FL team, you will oversee technical service and training efforts to deliver exceptional support and technical expertise across core product areas of air conditioning and refrigeration. This role will be instrumental in elevating customer satisfaction, optimizing support processes, and creating a comprehensive training program to equip authorized dealers with in-depth knowledge and skills. General Responsibilities Strategic Leadership Develop and implement a comprehensive technical service strategy that aligns with organizational goals Oversee the design and execution of customer training programs to enhance satisfaction and loyalty. Team Management: Lead, mentor, and manage technical service and training teams to achieve performance goals (2 locations: Florida and Virginia). Establish KPIs for team performance and conduct regular assessments to ensure continuous improvement. Customer Experience Define and enhance customer service and warranty claims standards, policies, and procedures. Act as the escalation point for complex customer issues and implement effective and timely resolution strategies. Training Development Develop, implement, and evaluate training programs for both internal teams, distributor network, and customers Stay updated on industry trends and incorporate innovative training techniques. Cross-functional Collaboration Work closely with sales, product development, and engineering teams to ensure alignment of customer service and training initiatives. Work closely with IT and quality assurance teams to enhance customer interaction systems, including case management, documentation, and portal functionality. Prepare and present performance reports to senior leadership Budget and Resource Management Manage the budget for the technical service and training departments. Ensure optimal use of resources to achieve strategic goals. What do we offer? You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges. Medical/Dental/Vision Insurance Employee Assistance Program (EAP) Disability insurance (STD/LTD) 401 (k) with company match PTO Company defined holidays and two floating holidays for you to use as you choose Paid maternity/paternity leave Tuition assistance Membership reimbursement (wholesale club and gym) Employee discounts on our incredible products Opportunities to make an impact

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. **The Role** The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. **What you get to do in this role:** + Be the technical expert in how to best support ITOM by configuring Configuration Management Database (CMDB), Service Mapping and Dicovery capabilities using ServiceNow best practices focused on configuration vs. customization + Support the engagements efforts for ITOM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders + Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their ITOM capabilities + Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology + Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution + Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them + Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development + Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes + Develop required integration components (SSO, LDAP, etc.) with multiple systems + Develop required portal components + Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution + Juggle multiple and complex projects/initiatives + Promoting continuous improvement practices for delivery/engagement materials + Supporting specific sales activities when required + Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request + Up to 50% travel annually, driven by customer needs and internal meetings **In order to be successful in this role, we need someone who has:** + A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations Discovery, Service Mapping and CMDB and/or Micro-Certifications + 8+ years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals + Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITOM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems + Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies + Strong understanding with leading ITOM leading practices and related systems and tools such as CMDB, integrations and event management. + Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity + Proven team player and team builder FD21 **Work Personas** We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (************************************************************************************************************************************* . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. **Equal Opportunity Employer** ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. **Accommodations** We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ***************************** for assistance. **Export Control Regulations** For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Locations: Fort Laurderdale, FL The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available. Essential Duties: IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users). Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal). Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation. Handle business-critical IT tasks and systems administration. Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests. Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA. Ability to work directly with vendor support to resolve issues when required. Communicate announcements as required for maintenance windows, unplanned outages and application deployments. Contribute to technician knowledgebase as needed. Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need. Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc). Research and evaluate emerging technologies, hardware, and software. Own and lead projects, solutions, and key responsibilities within a larger business initiative. Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations. Escalate incidents with accurate documentation to suitable senior manager/director, when required. Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users. Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons. Qualifications: Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred. Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred. Demonstrated leadership skills. Strong written, oral communication skills and documentation skills. Strong interpersonal skills, with a focus on rapport building and active listening skills. Strong organizational skills and attention to detail. Service management - experience managing end user expectations and end user satisfaction. Ability to work as part of a global team and independently with remote supervision and support. Experience that is preferred but not essential: Experience in an IT role with an Accounting/Advisory firm. Industry certifications. Workstation imaging and distribution, configuring/moving desktop equipment. Demonstrated expertise in the Active Directory management and security. Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules. Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management). Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration. Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks). Experience with MS Exchange/O365/MS Teams/Sharepoint administration. Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker). Experience with PowerShell and/or automation tools (e.g. MS Flow). Experience with network and server management tools (e.g. Pulseway, LogicMonitor). Familiarity with the fundamental principles of ITIL. Deploying pre-packaged software using distribution tools and processes as requested by end users. Compensation & Benefits: Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-LC1 #LI-Hybrid

Job Description Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at ******************** or see below. Material Bank is seeking a senior technical leader and program manager to drive complex, cross platform initiatives at the core of how our business operates and scales. In this role, you will lead efforts spanning CRM platforms, billing and payments, lead and marketing engines, logistics technology, and automation. With a strong engineering or systems background, you will help shape technical direction, validate architectural decisions, and ensure teams stay aligned on shared standards, patterns, and long term technical health. This role is designed for someone who moves seamlessly between strategy and execution. You will serve as a bridge between engineering and the business, translating company goals into clear technical constraints and scalable solutions. Owning outcomes across multiple workstreams, you will bring clarity, alignment, and momentum to initiatives that are foundational to Material Bank's growth and operational excellence. What You'll Do Partner closely with the EVP of Engineering to shape technical strategy, architectural direction, and execution priorities Define clear scope, objectives, and success criteria for initiatives, translating business goals into executable plans that align timelines, resources, and risks. Ensure project and program strategies remain tightly aligned with broader business priorities and long term outcomes. Lead and coordinate complex, cross platform initiatives across multiple teams and systems Review documentation and strategy to ensure scalability, security, reliability, and delivery in all technical decisions Identify and manage risks, dependencies, and integration challenges early, and establish best practices and quality controls to ensure reliable delivery throughout the lifecycle. Influence and execute on technology choices and patterns to ensure consistency across projects Align stakeholders across engineering, product, operations, and business teams Track progress against outcomes and impact, not just timelines and milestones What You'll Bring 7-10 years of experience with a strong technical background in software engineering, systems architecture, or platform engineering Experience owning complex, cross team or cross platform initiatives with long term impact Comfort shaping architectural direction without needing to be the sole decision maker Ability to operate as a technical and operational generalist across multiple domains Experience working with enterprise systems such as CRMs, billing or payments platforms, lead or marketing technologies, logistics or fulfillment systems, and automation tools Strong communication skills and the ability to align technical and non technical stakeholders Sound technical judgment and the ability to make and explain tradeoffs clearly What you'll get from us: Our people : If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events Relaxation and Celebrations : Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits : We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement : 401(k) eligible after your first 90 day's employed! Giving Back : We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. Growth : We'll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules : With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world's largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. --Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.

Our client are looking for a Senior Project Manager who has experience in ground up / new commercial construction construction. Project expertise preferred in healthcare, schools, country clubs, churches, commercial buildings, etc. Company Overview Our client is a well-established general contractor based in Palm Beach County, building high-quality commercial projects throughout South Florida since 2000. Their culture is rooted in strong relationships and defined by accessibility, open communication, active listening, loyalty, and respect. Team members are empowered to collaborate, lead, and succeed while maintaining a healthy work-life balance. The company operates two divisions, commercial and multi-family. This role supports the commercial division only, with all projects being ground-up construction. Position Responsibilities Deliver profitable construction projects ranging from $15 million to $50 million or more preferred Coordinate with the Assistant Project Manager to set-up Contracts/P.O.'s, required testing/inspections, submittals/samples, subcontractor/supplier lists, project schedule Coordinate with the Estimator on the project budget, project scope, potential problems such as critical items and/or special hazards Execute owner contract as may be required Execute and track critical path submittals Set times for the weekly site meetings and monthly progress meetings Overall project review throughout the project on budgets and schedule Verify all testing/inspections have been completed and meet specifications Prepare project meeting agenda and meeting minutes Work with the AP/AR Manager to process owner and subcontractor billings, approve codes and their amounts, and release subcontractors after owner payment Final punch and close-out preparation for final billings, O & M Manuals, punch out completion, substantial completion signed, final inspection, occupancy certificates with the City and/or State Minimum Qualifications A degree in Construction Management or Construction/Civil Engineering/Architecture strongly preferred Five or more years of experience in ground up commercial construction Experience with technology: ProCore, Timberline, SmartSheets, BlueBeam A safety first mindset The ideal candidate has the ability to solve problems with limited direction Employee Benefits Include Affordable Medical, Dental and Vision Insurance Generous PTO and Holidays Short and Long-Term Disability Employer paid and voluntary life insurance 401k Traditional & 401k Roth Match HSA, HRA and FSA options Employee Referral Program and Wellness Program Relocation Assistance & Per Diem Employee Assistance Program (EAP) Education Reimbursement