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Senior relationship manager vs collections manager

The differences between senior relationship managers and collections managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior relationship manager and a collections manager. Additionally, a senior relationship manager has an average salary of $112,626, which is higher than the $59,529 average annual salary of a collections manager.

The top three skills for a senior relationship manager include business development, financial services and financial statements. The most important skills for a collections manager are customer service, collection management, and portfolio.

Senior relationship manager vs collections manager overview

Senior Relationship ManagerCollections Manager
Yearly salary$112,626$59,529
Hourly rate$54.15$28.62
Growth rate17%17%
Number of jobs55,25944,553
Job satisfaction--
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 51%
Average age4646
Years of experience88

What does a senior relationship manager do?

A senior relationship manager is responsible for handling clients and customer relationships, ensuring that the team provides the highest quality service for the customers to maintain the company's excellent reputation and operational efficiency. Senior relationship managers analyze current market trends to identify business opportunities that meet the clients' demands and public interests, generating resources for revenues, and increasing the company's profitability. They also assist the marketing and sales team in developing promotional strategies for brand awareness to attract potential clients and create business partnerships.

What does a collections manager do?

A collections manager is an individual who manages a staff of collectors whose job is to contact companies and individuals for the late payments on the products and services they have received. Collections managers oversee a company's process of retrieving money owed to them by assigning collectors to collect the money. They are required to handle customer complaints and must negotiate with customers about payment arrangements to ensure they are being paid. They also provide reports on the collection department's progress, statistics, and data analysis.

Senior relationship manager vs collections manager salary

Senior relationship managers and collections managers have different pay scales, as shown below.

Senior Relationship ManagerCollections Manager
Average salary$112,626$59,529
Salary rangeBetween $78,000 And $161,000Between $42,000 And $83,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateNew YorkNew York
Best paying companyBloombergAmazon
Best paying industryFinanceHealth Care

Differences between senior relationship manager and collections manager education

There are a few differences between a senior relationship manager and a collections manager in terms of educational background:

Senior Relationship ManagerCollections Manager
Most common degreeBachelor's Degree, 74%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Senior relationship manager vs collections manager demographics

Here are the differences between senior relationship managers' and collections managers' demographics:

Senior Relationship ManagerCollections Manager
Average age4646
Gender ratioMale, 64.4% Female, 35.6%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 7.6% Unknown, 4.1% Hispanic or Latino, 14.6% Asian, 10.2% White, 63.2% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.5% Asian, 7.3% White, 64.7% American Indian and Alaska Native, 0.3%
LGBT Percentage11%11%

Differences between senior relationship manager and collections manager duties and responsibilities

Senior relationship manager example responsibilities.

  • Manage 350 mid-market corporate accounts in healthcare, government and commercial industries nationwide with annual sales of $5M dollars.
  • Lead successful effort to establish first large-scale U.S. corporate treasury management relationship.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Coordinate and direct cross sell opportunities with relate business lines including treasury management, leasing, capital markets and investment services.
  • Provide thought leadership and client services in CRM to support $150MM revenue growth with clients.
  • Charge with handling client retention, client satisfaction, relationship profitability and identifying cross-selling opportunities.
  • Show more

Collections manager example responsibilities.

  • Achieve 182 FTE save, and annual net saving of $2.8MM
  • Manage Medicaid accounts in effort to receive payment from them.
  • Manage self pay and Medicaid pending collections throughout the southeast region.
  • Organize the managed care effort to ensure that patients are not accept from incorrect PPO's and HMO's.
  • Create and implement new quantitative process to achieve corporate DSO targets that determines monthly cash collection targets by business unit.
  • Achieve historical low of six percent in A/R over 30 days past due and reduction of DSO to 53 days.
  • Show more

Senior relationship manager vs collections manager skills

Common senior relationship manager skills
  • Business Development, 7%
  • Financial Services, 6%
  • Financial Statements, 6%
  • Cross-Selling, 6%
  • SR, 6%
  • Relationship Management, 4%
Common collections manager skills
  • Customer Service, 15%
  • Collection Management, 9%
  • Portfolio, 7%
  • FDCPA, 5%
  • Delinquent Accounts, 4%
  • Credit Card, 4%

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