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Senior supervisor vs support supervisor

The differences between senior supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior supervisor and a support supervisor. Additionally, a senior supervisor has an average salary of $61,146, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a senior supervisor include rehabilitation, safety procedures and continuous improvement. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Senior supervisor vs support supervisor overview

Senior SupervisorSupport Supervisor
Yearly salary$61,146$47,047
Hourly rate$29.40$22.62
Growth rate6%10%
Number of jobs38,60096,546
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 55%
Average age4747
Years of experience66

What does a senior supervisor do?

A senior supervisor is responsible for overseeing staff work and ensures that employees reach weekly or monthly quotas and other production commitments. To complete the deadlines, a senior supervisor must diligently communicate with project team leaders to ensure task completion within the agreed deadline. A senior supervisor also monitors employee productivity and provides constructive feedback. They also offer coaching to develop team members and serve as a bridge between upper management and subordinates in ways that comply with the company's vision and mission.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Senior supervisor vs support supervisor salary

Senior supervisors and support supervisors have different pay scales, as shown below.

Senior SupervisorSupport Supervisor
Average salary$61,146$47,047
Salary rangeBetween $35,000 And $104,000Between $31,000 And $69,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkCalifornia
Best paying companyWestern DigitalCisco
Best paying industry-Technology

Differences between senior supervisor and support supervisor education

There are a few differences between a senior supervisor and a support supervisor in terms of educational background:

Senior SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Senior supervisor vs support supervisor demographics

Here are the differences between senior supervisors' and support supervisors' demographics:

Senior SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 65.8% Female, 34.2%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between senior supervisor and support supervisor duties and responsibilities

Senior supervisor example responsibilities.

  • Analyze the KPIs and provide recommendation in order to attain or maintain the accepted values of KPIs.
  • Supervise and manage a team of 33 personnel including DOD contractors and linguist training over 3,000 soldiers on a daily basis.
  • Manage employment-related taxation issues including assisting clients with their annual obligations.
  • Manage timeliness, accuracy, and maintenance of publish content via Microsoft SharePoint.
  • Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
  • Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.
  • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
  • Show more

Senior supervisor vs support supervisor skills

Common senior supervisor skills
  • Rehabilitation, 12%
  • Safety Procedures, 8%
  • Continuous Improvement, 6%
  • OSHA, 4%
  • SR, 4%
  • Logistics, 4%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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