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The differences between senior system support analysts and support leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a senior system support analyst, becoming a support lead takes usually requires 1-2 years. Additionally, a support lead has an average salary of $86,816, which is higher than the $85,220 average annual salary of a senior system support analyst.
The top three skills for a senior system support analyst include application support, desktop and sql server. The most important skills for a support lead are customer service, cash management, and POS.
| Senior System Support Analyst | Support Lead | |
| Yearly salary | $85,220 | $86,816 |
| Hourly rate | $40.97 | $41.74 |
| Growth rate | 9% | 10% |
| Number of jobs | 126,014 | 98,872 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 58% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
Senior system support analysts and support leads have different pay scales, as shown below.
| Senior System Support Analyst | Support Lead | |
| Average salary | $85,220 | $86,816 |
| Salary range | Between $68,000 And $105,000 | Between $63,000 And $118,000 |
| Highest paying City | Folsom, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | National Grid plc | Apple |
| Best paying industry | Finance | - |
There are a few differences between a senior system support analyst and a support lead in terms of educational background:
| Senior System Support Analyst | Support Lead | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between senior system support analysts' and support leads' demographics:
| Senior System Support Analyst | Support Lead | |
| Average age | 43 | 42 |
| Gender ratio | Male, 76.1% Female, 23.9% | Male, 52.3% Female, 47.7% |
| Race ratio | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% | Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 14.6% White, 54.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |