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The differences between service advisors and client service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service advisor and a client service specialist. Additionally, a service advisor has an average salary of $46,308, which is higher than the $40,043 average annual salary of a client service specialist.
The top three skills for a service advisor include customer service, product knowledge and basic math. The most important skills for a client service specialist are client service, excellent interpersonal, and client facing.
| Service Advisor | Client Service Specialist | |
| Yearly salary | $46,308 | $40,043 |
| Hourly rate | $22.26 | $19.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 222,424 | 225,591 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 61% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Service Advisors specialize in customer service in a car dealership or automotive shop. Acting as a front-desk representative, it is the Service Advisor's responsibility to greet clients and offer assistance, provide necessary and accurate information to customers regarding the automotive issues and needed repairs, respond to inquiries, and introduce the clients to the available mechanics. Moreover, Service Advisors must inform clients regarding the costs and warranties, keep the clients updated with the status of the repairs, coordinate with suppliers, and as well as manage the schedule of the mechanics.
A client service specialist is an individual who fulfills tasks that are related to delivering a product or service to clients. Client service specialists are required to assist project managers in establishing parameters and requirements of a project or work with a particular client. They help in the development of training manuals and materials that are needed by the client to use the newly developed product. Client service specialists must also set up and create archives for client records.
Service advisors and client service specialists have different pay scales, as shown below.
| Service Advisor | Client Service Specialist | |
| Average salary | $46,308 | $40,043 |
| Salary range | Between $26,000 And $79,000 | Between $26,000 And $61,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | BP America Inc | Moody's |
| Best paying industry | Finance | Finance |
There are a few differences between a service advisor and a client service specialist in terms of educational background:
| Service Advisor | Client Service Specialist | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service advisors' and client service specialists' demographics:
| Service Advisor | Client Service Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 69.4% Female, 30.6% | Male, 29.5% Female, 70.5% |
| Race ratio | Black or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 21.1% Asian, 6.1% White, 56.0% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |