Service advisor vs customer service advisor

Differences between service advisor and customer service advisor duties and responsibilities

Service advisor example responsibilities.

• Manage refurbishment of used vehicles and writing orders.
• Manage the refurbishment of used vehicles, writing repair orders.
• Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
• Start as a certify Mazda technician performing routine maintenance services and repairs.
• Demonstrate proficiency in hydraulic, electrical, mechanical, diesel, power and HVAC systems inspection, diagnosis and repair.
• Maintain a safe work environment through maintaining cleanliness and identifying all unsafe working conditions on the sales floor and service area.
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Customer service advisor example responsibilities.

• Manage the largest client pool in all of Finland, and update the CRM accordingly.
• Manage bi-weekly payroll duties and employment documentation.
• Provide excellent customer service and maintain cleanliness of work area
• Used all CRM systems to provide exceptional service to customers for the entire order process cycle
• Process all pick tickets and assign carriers, handle all shipping issues and RA's support other CSR's when need.
• Maintain stores organization, appearance, and cleanliness through corporate guidelines for visual merchandising inventory updates and standards.
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