Service advisor vs customer service and billing

Differences between service advisor and customer service and billing duties and responsibilities

Service advisor example responsibilities.

• Manage refurbishment of used vehicles and writing orders.
• Manage the refurbishment of used vehicles, writing repair orders.
• Used SQL queries to report, analyze, and manage the ongoing Y2K research progress.
• Start as a certify Mazda technician performing routine maintenance services and repairs.
• Demonstrate proficiency in hydraulic, electrical, mechanical, diesel, power and HVAC systems inspection, diagnosis and repair.
• Maintain a safe work environment through maintaining cleanliness and identifying all unsafe working conditions on the sales floor and service area.
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Customer service and billing example responsibilities.

• Manage daily payroll preparation and enter data into cumulative payroll system.
• Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
• Help troubleshoot various operating systems and set up email accounts.
• Verify eligibility through all payer sites and used the EMR system.
• Listen in detail customers requests and troubleshoot any issues they are having.
• Prepare claims, including CPT and ICD-9 codes, to be process by health insurance companies.
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